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All 4 Schertz hotels

BEST WESTERN PLUS Atrium Inn

2.5 of 5 Hotel   |   17401 IH 35 North (Exit 175), Schertz, TX 78154
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94%
Ranked #2 of 4 hotels in Schertz
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Faye B schertz, United States
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  • Reviews (56)
  • Photos (19)
  • Amenities
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  • Room tips (9)
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56 people have reviewed this hotel

Traveler rating
    37
    16
    3
    0
    0
See reviews for
31
12
3
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
schertz, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Friendly staff and loved the indoor pool area. The rooms were clean but a little small for a family. I loved the location because it's close to family and friends but if you going to the Riverwalk then you would probably want to close a different location.

Review collected in partnership with Best Western

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Pasadena, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Every employee was great, respectful, and courteous. The kids enjoyed the pool. The room was small but adequate. We couldn't tell if the fridge was working so we didn't use it. The room smelled wet... kindof like the smell of a room after you shampoo the carpet. This was my biggest gripe. Our room faced the sunset; however, the curtains... More

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Hudson, Florida
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 20, 2014

I had a planned stay at this property prior to moving out of Texas. I had made arrangements on the phone to stay an extra night, however; it didn't get processed by the person I was speaking to. When I called, the front desk personnel advised that I did not have a reservation for my Saturday night stay. When I... More

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Brownsville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2014

The atrium and outside landscaping of this hotel looked professionally maintained with flowering plants found typically in South Texas and surrounding area of San Antonio. The hotel grounds and inside were clean and pleasant smelling without the overpowering of harsh chemicals to mask any unpleasant odors. After a long day of driving in construction traffic that was more stop than... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

We greatly appreciate you taking the time to write such an amazing review! We are happy that you found the outside landscaping as well as the interior of the property well maintained and pleasant. Thank you for sharing your thoughtful remarks regarding our friendly guest services and our delicious breakfast. We are sorry about the limited Wi-Fi and internet access... More

Lenexa, United States
1 review
4 of 5 stars Reviewed June 4, 2014

This hotel is newly updated very clean and well kept; The staff is helpful and friendly and the breakfast was nice with lots of choices. Pretty rooms, comfortable beds. The air conditioner didn't pull the humidity out of the room and it felt a bit damp. We told them as we were leaving and they said it would be fixed

Review collected in partnership with Best Western

Was this review helpful? Yes
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

Thank you for writing a great review! We are glad that you enjoyed staying with us and appreciated our friendly service and variety of breakfast options. We apologize for the inconvenience regarding the air conditioner and have resolved the problem. It would be our pleasure to serve you again! More

Longview, Texas
1 review
5 of 5 stars Reviewed May 27, 2014

This was our first stay at the hotel and it was fabulous. When we pulled in we were kind of scared of what it might be like inside because it look run down from the outside. As soon as we walked in the front doors that changed. It was very nice and updated inside. Our room was wonderful and spacious!... More

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Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

We are very happy and thankful that you took the time to write a nice review regarding your stay at our hotel. We apologize for the outside look of the hotel; however, we will make sure that the hotel should be well maintained from the outside. Your comments regarding our delicious breakfast and convenient location are greatly appreciated. We will... More

Southeast Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 13, 2014

Its been years since I have stayed in a BW. Then, the BW's were outdated, not "bad", just outdated. Now, clearly there has been a great transformation. This BW is a well appointed, modern, clean Inn with a beautiful courtyard/swimming pool. The reasonable price and great location makes it a great value. If you have not visited a BW lately,... More

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Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

We highly appreciate that you took the time to write an honest review regarding your experience staying with us! Thank you for your wonderful comments on our property’s transformation and modern appearance. Please come back and visit us soon! More

Waxahachie, Texas
Contributor
19 reviews 19 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 11, 2014

This hotel is in the perfect location for visiting the Natural Bridge Wildlife Ranch. Our Grandkids loved the indoor swimming pool. The price was nice. It was very clean and air conditioner cold. Staff was very nice and helpful. Free breakfast was good and plentiful. Walmart and HEB as well as many restaurants nearby. Only complaint is the thin walls.

Was this review helpful? Yes
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

Thank you so much for your thoughtful review! It is great to hear that your grandkids loved the indoor swimming pool and that you had a pleasant stay overall. We appreciate your comments regarding our guest services and free breakfast. We would love to have you stay with us again! More

Cedar Park, TX, United States
1 review
5 of 5 stars Reviewed May 5, 2014

Really liked the great rate special $80 plus tax for Best Western Plus. Enjoyed the nice indoor pool and hot tub. The staff was perfect and attentive to any needs. Super nice and ready to attend to anything needed by us. A very nice experience staying here in Shertz, TX.

Review collected in partnership with Best Western

Was this review helpful? Yes
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

We appreciate your wonderful comments regarding our guest services. We are very happy that you liked the indoor pool and hot tub. It would be our pleasure to serve you again! More

San Saba, Texas, United States
1 review
5 of 5 stars Reviewed May 4, 2014

This was a very clean motel and all employee were very consider. The meal was very good and employee was very prompt to clean the tables and get warm food out, We enjoyed our stay very much and will stay there again the next time we are on that side of San Antonio. We were able to walk next door... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

Thank you for writing a great review! We are glad you enjoyed our breakfast and truly appreciate your comments regarding our services. We look forward to seeing you again! More

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Additional Information about BEST WESTERN PLUS Atrium Inn

Address: 17401 IH 35 North (Exit 175), Schertz, TX 78154
Phone Number:
Location: United States > Texas > Schertz
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Atrium Inn 2.5*
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Also Known As:
Atrium Hotel Schertz

19 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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Pool/beach area (3)
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Room/suite (3)
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Other (8)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
BEST WESTERN PLUS Atrium Inn Welcome to BEST WESTERN PLUS Atrium Inn!You have the Natural Bridge Caverns a short drive away from our Best Western Schertz hotel, known for a superior location, service and rates.Year-round, families and adventure seekers flock to our Schertz hotel to visit the nearby Schlitterbahn® Waterpark and Six Flags Fiesta Texas. SeaWorld is a must-see for dolphin interactions, incredible shows and exhibits that are unbelievable. You can make a tour of all three parks for a vacation that will never be forgotten.Start your day with a free, full hot breakfast that includes favorites such as hot waffles, pastries, cereal, yogurt, fruit and 100% Arabica coffee. Not sure where to go first? Free Wi-Fi keeps you connected so you can check out what’s happening near your Schertz hotel. There’s ample truck and RV parking, and we’re happy to host campers and road trippers.The indoor heated pool of our Schertz hotel is a temptation few guests can resist. After a day of lounging poolside, we’re close to shopping and dining so you can spend the evening sampling the local fare. Visit Retama Park® and Wildlife Ranch for some family-friendly fun, or catch a game at the Schertz Soccer Complex. Adjoining rooms are available at our hotel in Schertz, perfect for large families or groups. Poolside rooms are also available, making it easy to take a quick dip before starting your day. Our hotel features a 24 hour restaurant within walking distance and easy access from I-35. If you’re here for business with Verizon®, FedEx®, Amazon®, or with the Randolph Air Force Base, you’ll find business travel a little bit easier when staying with us. We’re close to everything you need.Book a spacious BEST WESTERN PLUS Atrium Inn room today and get the best rates in town! ... more   less 
Number of rooms
61

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