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BEST WESTERN PLUS Atrium Inn

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17401 IH 35 North (Exit 175), Schertz, TX 78154
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BEST WESTERN PLUS Atrium Inn
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BEST WESTERN PLUS Atrium Inn
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86 reviews from our community

Traveler rating
    59
    23
    3
    0
    1
See reviews for
44
20
3
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • Spanish first
  • Any
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  • All months
    (86)
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    (30)
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    (25)
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    (10)
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    (21)
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Spring Lake
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We really enjoyed the two girls at the front desk( Latoya abd Nedra). They were especially helpful in suggesting a place for us to eat dinner. The rooms were very clean and we enjoyed staying in the area on our way home to Michigan.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 1 week ago

I pick this hotel because it of its location convenience. I had great experience. it is quite, clean, staff is helpful. and seems like i need 80 more characters to fill this section to complete the survey but i am out of words...

Review collected in partnership with Best Western

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Spring Branch, Texas, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here twice. Both times were great. They have a fantastic breakfast. they have ice/fruit water and coffee or tea available 24 hours a day. The pool is small but was perfect for the 4 year old we took.

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Weslaco, United States
1 review
5 of 5 stars Reviewed March 9, 2015

This is an excellent hotel. Ammenities and staff were awesome. Will stay again. Very clean and safe. Staff was very nice and took the time to talk to you. We enjoyed our time at this hotel. Breakfast was good, they had eggs, potatoes, sausage.

Review collected in partnership with Best Western

Was this review helpful? Yes
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

We value your taking time to write an excellent review! It is wonderful to hear that you had a positive experience with our friendly and helpful staff and that you enjoyed our delicious breakfast. We would really love for you to stay with us again! More 

Lewisville, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 4, 2015

Professional, friendly and helpful staff. I experienced some of the best customer service I've seen in hospitality. Great location, with many restaurant and shopping options nearby, some within walking distance. Also close to the Riverwalk and Downtown San Antonio. The rooms are very clean, and the breakfast was delicious. I was in town for business, so I did not enjoy... More 

Was this review helpful? Yes
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

Thank you very much for taking the time to write such an amazing review! We highly appreciate your thoughtful comments regarding our guest services, convenient location, delicious breakfast, clean rooms, and pleasant pool area. It is wonderful to hear that you enjoyed your stay with us and we would be very happy to serve you again! More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 26, 2015

If I was to go and visit I would stay at this hotel again. I might not have given it a great review but it's because I wasn't feel good and the weather was cold and San Antonio doesn't experience these temperature and the water wasn't hot. It was in a great location and it was very quiet.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

Thank you for your genuine review! We are glad to hear that you value our convenient location and that you would stay here again. We apologize for any inconvenience you experienced during your stay. It would be our pleasure to serve you again! More 

Oahu, Hawaii
2 reviews
5 of 5 stars Reviewed February 15, 2015

Excellent value, clean, comfortable, great staff! They served the best breakfast included in the price that we have had at a motel/hotel. Also, the pool was at a comfortable temperature so it was enjoyable!

Review collected in partnership with Best Western

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Richardson, Texas
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 15, 2015 via mobile

Spent one night here. Location was very convenient to the highway, but no noise inside. Friendly staff and free breakfast including sausage and bacon. Beds were comfy. In-room coffee was a Keurig. Soap and shampoo were in dispensers (less waste that way).

Was this review helpful? Yes
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

We greatly appreciate your excellent review! It is delightful to hear that you value our convenient location, very helpful staff, and comfortable rooms. Please come back and stay with us again! More 

Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

The room was exceptionally clean, as well as comfortable. the atrium and pool area was SUCH a NICE touch. Simply loved it!!! The delicious breakfast offered such an extensive variety of options. The staff could not have been more courteous and helpful, each and every one of them. Plus, the lighting in our room was so much better than in... More 

Was this review helpful? Yes
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

We greatly appreciate you taking the time to write such an amazing review! We are happy that you liked the well maintained atrium and pleasant pool area. Thank you for sharing your thoughtful remarks regarding our friendly guest services and our complimentary hot breakfast. It is wonderful to hear that you enjoyed your stay with us and we would love... More 

New Orleans, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2015

We arrived late night the day before our planned arrival. The night shift lady was exceptionally helpful getting us into a room. Everything went very well on check in, during our stay and check out. The breakfast was hot and good. The breakfast area was clean at all times. Housekeeping of the room kept everything completely clean and organized. I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Yogi U, General Manager at BEST WESTERN PLUS Atrium Inn, responded to this review

Thank you so much for your thoughtful review! It is great to hear that you had an overall pleasant stay at our hotel. We appreciate your comments regarding our helpful front desk staff, guest services, cleanliness, and delightful breakfast. Please come back and stay with us again! More 

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20 photos of this hotel

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