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Hampton Inn & Suites Schertz

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17702 IH 35 North, Schertz, TX 78154
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1 room 1 guest
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Hampton Inn & Suites Schertz
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210 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (210)
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    (58)
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    (39)
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    (29)
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MISSOURI CITY, TX, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

it's a comfortable lodge for one night stay for business. There are plenty room to improve for the breakfast. The Coffee juice, and fruit. The soap are not sufficient, the tower are not enough for a couple. it barely enough for the single travel. Bath water are not hot enough.

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2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here every year for 4-5 days the last 5 years. Nice, friendly staff, 100% satisfaction or free guarantee, good breakfast for family, nice pool, workout room and business room, clean. Takes about 15 min. to get to the Comal River for tubing and 20-25 min. to get to San Antonio for the Riverwalk. Conveniently located across the Hwy from... More 

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Jon B, General Manager at Hampton Inn & Suites Schertz, responded to this review

I appreciate you taking the time to share your comments about your stay at the Hampton Inn & Suites in Schertz. The hotel is in a great location. We are located midway between San Antonio and New Braunfels. In addition to the San Antonio Riverwalk and Comal River that you mentioned we are also close to legendary historic landmarks of... More 

Grapevine, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This is a great area to stay in that is close to New Braunfels and San Antonio. Good breakfast as well as nice pool for kids. Access to the highway was a plus as well as walking distance from several restaurants.

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Jon B, General Manager at Hampton Inn & Suites Schertz, responded to this review

Thank you for wonderful review. When I first moved to Schertz I was overly impressed with the proximity the Hampton Inn & Suites has to several area attractions. Like you mentioned; New Braunfels & San Antonio. But there is so much in between. There are 4 restaurants within walking distance of the hotel with several more within a few miles... More 

schertz, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Miscommunication can happen between day and night shift; I did face to face coordination to pay for my wife's surprise bday party for her sister coming into town. After receiving affirmation that I did not have to be there to show IDs and credit card in the AM the night shift stated I needed to be there to check in... More 

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Jon B, Manager at Hampton Inn & Suites Schertz, responded to this review

Richard, Thank you for sharing your comments on TripAdviisor. I also appreciated speaking with you about your visit and those areas where we focus on making those improvements. Again, I am sorry for the follow up and lack of communication on our part, which led to the inconvenience that you and your family experienced. We do look forward to seeing... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Check in and out were flawless. Our needs were meet immediately. Breakfast area was great for visiting with and gatherings throughout the day. Location was great for visiting San Antonio and the surrounding towns to the north. Could not ask for a better place to stay.

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was friendly & efficient, our rooms were clean & comfortable. Thank you for turning on the air conditioning before our arrival in 100 degree heat! The breakfast had a good selection & tasty. We were pleasantly surprised how clean our room & bathrooms were. We'll stay again!

Review collected in partnership with Hampton

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Jon B, General Manager at Hampton Inn & Suites Schertz, responded to this review

All of at the Hampton Inn and Suites would like to thank you for such an outstanding review. You did come visit at very HOT time of the year. The team here at the hotel prides itself on anticipating the guests needs even before you have arrived. You will have to come back when it is cooler. We look forward... More 

Schertz, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 7 nights in a 2 Queen Bed suite. The room was large and clean and included a mini fridge and microwave. The pool and business center were clean and excellent amenities and customer service was always excellent. Our family of 4 had an enjoyable stay--would return to this hotel. Complimentary Breakfast and WiFi were... More 

Review collected in partnership with Hampton

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Jon B, General Manager at Hampton Inn & Suites Schertz, responded to this review

What a glowing review. Thank you Brianna R, for taking the time to share your experience. The Hampton brand has many standards such as the complimentary wifi & breakfast. I am glad you enjoyed your stay!! Hope to see you again soon!! More 

Fort Worth, Texas
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Spent two nights in the Hampton Inn and Suites in Schertz, Texas, as a little getaway before school started so we could visit some friends. We ALWAYS go with Hampton Inns for their value, locations, high quality service, cleanliness, and, of course, that great breakfast. Sadly, though, this particular property didn't measure up in terms of service, cleanliness, and, sad... More 

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Calgary, Alberta
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A lot of times when you return to a hotel you see changes as it ages. This one appears to be well maintained and staffed on a continuous basis. I have stayed here several times and it has always been clean and well maintained. The staff is friendly and anytime I pointed anything out (people leaving garbage in elevators, remote... More 

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Jon B, General Manager at Hampton Inn & Suites Schertz, responded to this review

Papabear192- It gives me much happiness to read your comments about the Hampton Inn & Suites in Schertz TX. I appreciate your observations. There is a lot that goes into the upkeep of the hotel and the team here is very dedicated to making sure things are in good shape. Thank you for noticing. In the coming months the hotel... More 

Bryan, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2015

This was a wonderful and convenient location. Rooms were excellent. Very spacious and comfortable with one adult and four teenage kids. Breakfast was tasty. Friendly staff. Will definitely stay here again.

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