We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fairfield Inn & Suites San Antonio NE/Schertz

Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
Hotel packages
5008 Corridor Loop Road, Schertz, TX 78154
Special Offer
Earn Rewards Points
Fairfield Inn & Suites San Antonio NE/Schertz
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #4 of 4 Hotels in Schertz
Certificate of Excellence
A recent review
3 of 5 stars Reviewed May 27, 2015
Lauren P Atascocita, Texas
Add Photo Write a Review

65 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    33
    21
    7
    3
    1
See reviews for
27
13
2
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (65)
  • Mar-May only
    (19)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (12)
All months
Atascocita, Texas
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 27, 2015

Had a good stay. Would stay again. Had a problem with one of our roommates not wanting to answer the door because they were asleep. They had the bar lock on the door so we couldn't get in. Night Auditor couldn't find the security bar tool to let us into our room nor could get ahold of a maintenance associate.... More 

Was this review helpful? Yes
jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Dear Lauren , Thank you for bringing this to our attention. We take matters such as this seriously. As a result, we have fixed the bed frame. Thank you again for your feedback and we look forward to seeing you again. Thank you, John Corona General Manager Fairfield Inn and Suites Schertz More 

Kissimmee, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

We have stayed at this Fairfield Inn a number of times as we have family that lives in Cibolo, the next town. We've never had a bad stay. People at the front desk are helpful and accommodating to all our needs. The complementary breakfast is really good and is kept well stocked. There is always a choice of a hot... More 

Was this review helpful? Yes
Birmingham, Alabama
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 9, 2015

I booked 2 rooms for 2 nights while visiting family in Schertz. We checked in and the front desk people were very friendly. The room was a king and very small but clean. But we had to leave in the middle of the night and go to a nearby Hampton because they hotel was being over run with loud, uncontrolled... More 

Was this review helpful? Yes
jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites San Antonio NE/Schertz with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time... More 

Fort Worth, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 23, 2015

We have stayed in this hotel before with no problems. We booked a suite for 2 nights checking in at 9:00 on a Friday evening. We were told the hotel was sold out for our stay. We left at 9:30 on Saturday morning to visit Gruene and shop in San Marcos. We returned at 9:30 that evening to find our... More 

Was this review helpful? Yes
jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites San Antonio NE/Schertz with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort... More 

Fayetteville, NC
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 2, 2015

Just stayed at the Fairfield Inn. I have stayed there three other times over the past two years. Every stay has been pleasant. This time I needed a late check out and the two ladies at the front desk accommodated me. Pauline, my housekeeper also was so helpful waiting to clean my room last, because of my delay. She was... More 

Was this review helpful? Yes
Level Contributor
180 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed February 23, 2015 via mobile

I have stayed at this hotel before and never have encountered any problems but this past stay wasn't as pleasurable as past visits. Upon arriving at about 6 pm on a Saturday evening no one was at the front desk to check me in and there was no bell for me to call for service. I was in somewhat in... More 

Was this review helpful? Yes
jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites San Antonio NE/Schertz. I will be sharing your feedback with our team as I can see from your eyes where we can be more consistent. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 7, 2015

Upon arrival we had no problems, check in process was quick and efficient. Our room was preassigned as always. Room was clean, everything was PERFECT. I was able to speak with the housekeeper who cleaned our room...Eli....you are AWESOME! It's nice to see pride and dedication in an employee....Keep up the great work. Many blessings to you Eli...

Was this review helpful? Yes
jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites San Antonio NE/Schertz through Tripadvisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 5, 2015

This hotel was very nice and clean! It was a safe neighborhood too. The location was about a 20 minute drive on I-35 to the Alamo and Riverwalk area. I would definitely recommend staying at this location!

Was this review helpful? Yes 1
Corpus Christi, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

Had the opportunity to spend two weeks at this hotel. Great staff, clean rooms. Great location near many places to dine. Major interstate (I-35) right at the doorstep. Breakfast was plentiful and very good.

Was this review helpful? Yes 1
San Diego, California, United States
Level Contributor
121 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed January 3, 2015

We were bouncing all around Texas and stayed in numerous mid-level ($80-100) hotels. We ended up here when the Hampton Hotel we wanted to get into was full. The clerk working that night was very polite and helpful. We ended up wit the last king bed available and it was at the far end of the highest floor. Consequently, this... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Room/suite (3)
Viewed
View from room (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (16)
Viewed
Dining (5)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (4)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay