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Fairfield Inn & Suites San Antonio NE/Schertz

Certificate of Excellence
2.5 of 5
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5008 Corridor Loop Road, Schertz, TX 78154
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Fairfield Inn & Suites San Antonio NE/Schertz
Best prices for: 1 room 1 guest
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Ranked #4 of 4 Hotels in Schertz
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Pat D Kissimmee, Florida
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64 reviews from our community

Traveler rating
    33
    21
    6
    3
    1
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27
13
2
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Kissimmee, Florida
2 reviews
5 of 5 stars Reviewed yesterday NEW

We have stayed at this Fairfield Inn a number of times as we have family that lives in Cibolo, the next town. We've never had a bad stay. People at the front desk are helpful and accommodating to all our needs. The complementary breakfast is really good and is kept well stocked. There is always a choice of a hot... More 

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Birmingham, Alabama
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I booked 2 rooms for 2 nights while visiting family in Schertz. We checked in and the front desk people were very friendly. The room was a king and very small but clean. But we had to leave in the middle of the night and go to a nearby Hampton because they hotel was being over run with loud, uncontrolled... More 

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jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites San Antonio NE/Schertz with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time... More 

Fort Worth, Texas
2 reviews
2 of 5 stars Reviewed March 23, 2015

We have stayed in this hotel before with no problems. We booked a suite for 2 nights checking in at 9:00 on a Friday evening. We were told the hotel was sold out for our stay. We left at 9:30 on Saturday morning to visit Gruene and shop in San Marcos. We returned at 9:30 that evening to find our... More 

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jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites San Antonio NE/Schertz with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort... More 

Fayetteville, NC
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 2, 2015

Just stayed at the Fairfield Inn. I have stayed there three other times over the past two years. Every stay has been pleasant. This time I needed a late check out and the two ladies at the front desk accommodated me. Pauline, my housekeeper also was so helpful waiting to clean my room last, because of my delay. She was... More 

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Top Contributor
176 reviews 176 reviews
36 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed February 23, 2015 via mobile

I have stayed at this hotel before and never have encountered any problems but this past stay wasn't as pleasurable as past visits. Upon arriving at about 6 pm on a Saturday evening no one was at the front desk to check me in and there was no bell for me to call for service. I was in somewhat in... More 

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jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites San Antonio NE/Schertz. I will be sharing your feedback with our team as I can see from your eyes where we can be more consistent. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 7, 2015

Upon arrival we had no problems, check in process was quick and efficient. Our room was preassigned as always. Room was clean, everything was PERFECT. I was able to speak with the housekeeper who cleaned our room...Eli....you are AWESOME! It's nice to see pride and dedication in an employee....Keep up the great work. Many blessings to you Eli...

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jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites San Antonio NE/Schertz through Tripadvisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 5, 2015

This hotel was very nice and clean! It was a safe neighborhood too. The location was about a 20 minute drive on I-35 to the Alamo and Riverwalk area. I would definitely recommend staying at this location!

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Corpus Christi, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2015

Had the opportunity to spend two weeks at this hotel. Great staff, clean rooms. Great location near many places to dine. Major interstate (I-35) right at the doorstep. Breakfast was plentiful and very good.

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San Diego, California, United States
Top Contributor
121 reviews 121 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed January 3, 2015

We were bouncing all around Texas and stayed in numerous mid-level ($80-100) hotels. We ended up here when the Hampton Hotel we wanted to get into was full. The clerk working that night was very polite and helpful. We ended up wit the last king bed available and it was at the far end of the highest floor. Consequently, this... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2014 via mobile

Great hotel with easy access to I-35. Convenient location between New Braunfels and San Antonio. Hotel stay was great. Although they have a good breakfast, if you are up for skipping it, take a stroll to the Bill Millers on the corner and get a breakfast taco! They are so good!

Was this review helpful? Yes 2
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