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Fairfield Inn & Suites San Antonio NE/Schertz

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2.5 of 5
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5008 Corridor Loop Road, Schertz, TX 78154
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Fairfield Inn & Suites San Antonio NE\/Schertz
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76 Reviews from our TripAdvisor Community

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Texas
Level Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I've stayed at multiple Fairfield Inns and they are usually pretty consistent. Basic and clean. This was one of the worst I have stayed in. One of the towels in the bathroom had either blood or make up all over it. I would think they would at least leave clean towels. It was obvious hanging there. There were many plugs... More 

Helpful?
Thank Holly B
Ronald S, Front Office Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Dear Holly, Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites San Antonio NE/Schertz with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in... More 

Medan
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed January 5, 2016

We chose this hotel as we wanted something in between San Marcos and San Antonio. This hotel lies right next to I-35, so it was very convenient to go to San Antonio as well as San Marcos. Hotel is located in an area with many dining and shopping options. The Forum at Olympia Parkway is reachable in about 10 min... More 

Helpful?
1 Thank netsurfe
jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Dear Netsurfe, Thank you for the review on your recent stay at the Fairfield Inn & Suites San Antonio NE/Schertz property. We are happy that you found our hotel and location met your needs, next time we hope to exceed them. We will undergo a re-fresh sometime this year to upgrade the property and maybe next time we will rate... More 

Huntsville, Alabama
Level Contributor
603 reviews
415 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
4 of 5 stars Reviewed December 31, 2015

Check in was pleasant and friendly. The public areas were open and inviting. Our room was the small suite that includes a nice sitting area. The refrigerator in our room wins the award, hands down, for the most ice accumulation of the 2,000 or so hotels I have stayed at in the last 20 years. I do not recall one... More 

Helpful?
1 Thank AGoingGal
jcavron, Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Dear AGoingGal, thank you for the review on your recent stay at the Fairfield Inn & Suites San Antonio NE/Schertz property. We are happy that your stay was a pleasant one and will work on the items that need some improvement that you mentioned like checking to make sure the refrigerators that need defrosting get taken care of! Thank you... More 

Portland, T
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 18, 2015

We were pleasantly surprised with our stay here because it looks like an older hotel. However it seems to be remodeled nicely. The rooms were so roomy and we loved that. They were also very clean, I always check the beds and bathrooms upon arrival and everything was clean and fresh. Thats most important to us and it was well... More 

Helpful?
1 Thank T L
jcavron, Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Dear T L, thank you for the review on your stay at our Fairfield Inn & Suites San Antonio/NE Schertz property. We appreciate the positive feedback on the cleanliness of the hotel and the room. We will be sure to mention to the above property leaders about the need for the full length mirrors in all of our rooms. We... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 7, 2015 via mobile

Even though they were going thru new staff issues. We did enjoy our stay. Had a couple issues but the manager Elizabeth worked with us and upgraded our stay. The girls at the desk were really nice. Very clean hotel. Breakfast was good. We will stay there again

Helpful?
1 Thank Dianne G
Irwin, Pennsylvania
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 7, 2015

I've been there twice now, both times the hotel was fine. The property is maybe 15 minutes from Randolph AFB and I was there only for one night this time. I had a long wait until my return flight so I went back to the hotel and hung out in the breakfast area. Staff was very friendly and accommodating.

Helpful?
1 Thank Peter H
Manomet, Massachusetts
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 6, 2015 via mobile

I have been coming to this location for years. It is always clean,always friendly. The free breakfast is always popular and the pool is a big draw for the grandchildren. It is very convenient for the San Antonio tourist sites as well as for the Caverns and Rodeo.

Helpful?
1 Thank Paradox1995
Houston, Texas
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 14, 2015

I was visiting a friend in New Braunfels with a trip to the Natural Bridge Caverns and some wineries on the agenda. This was a good waystation on my journey - reasonably priced, clean and comfortable, with breakfast included. The room was a nice size for a quick stay.

Helpful?
1 Thank PathMinder
jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites San Antonio NE/Schertz through TripAdvisor. As a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

Cupertino, California
Level Contributor
86 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed August 3, 2015

Stayed at the hotel for one night during a weekend trip to San Antonio. The hotel is located right off the freeway and has plenty of eating options around it. The property has ton of free parking available. The check in process was super easy. The front desk person, Jose, was very helpful. He assisted me with a couple of... More 

Helpful?
Thank toobrown
jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites San Antonio NE/Schertz through TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 10, 2015

Was recommended to this hotel by the owner of a quilting shop in schertz which I visited I needed a place to th stay for the night and she showed me the way. Lovely place more expensive than others on my trip but it had free wifi, continental breakfast and and a lovely pool. Was next to to a lovely... More 

Helpful?
Thank Sue A
jcavron, General Manager at Fairfield Inn & Suites San Antonio NE/Schertz, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites San Antonio NE/Schertz through TripAdvisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

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