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Red Roof Inn San Marcos

817 I-35 North, San Marcos, TX 78666
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Red Roof Inn San Marcos
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Red Roof Inn San Marcos
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79 Reviews from our TripAdvisor Community

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Traveler rating
    17
    26
    9
    7
    20
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25
17
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9
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (27)
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Houston, Texas
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

This hotel was disgusting. There were marks on the walls and ceiling, and the room was not clean at all. Toenail clippings on the floor, there was trash from a previous guest in the trash can, and the bathroom had trash from a previous guest on the floor. WiFi didn't work, and the AC workes, but not very well.

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is right off the freeway. There's lots of restaurants and stores nearby. The lobby was clean. Front desk staff was nice. There's no elevator so if you're upstairs you're taking the stairs. Not a lot of parking. The rooms were nice and clean. Plenty of channels on the tv. Room.also had a microwave and fridge.

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USA
Level Contributor
71 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed April 5, 2015

Having stayed at a few Red Roof Inns, I took a chance and did not preview the room. Initially, the lobby and hallways looked acceptable, as well as the room. There had been Some updating in the room. We were hungry and it was late, so we walked to the Nearby Mexican fast food restaurants which was fantastic. Upon returning... More 

Was this review helpful? Yes 1
mahesh p, Manager at Red Roof Inn San Marcos, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the San Marcos Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to... More 

1 review
1 of 5 stars Reviewed March 15, 2015

I can see why this place was the only one with availability. It's pretty gross. For $120 a night there should be sheets and blankets that don't have stains and cigarette burn holes in them! The shower has no edging on it to keep the water in and the water floods the entire bathroom floor~ had to put towels down... More 

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mahesh p, General Manager at Red Roof Inn San Marcos, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the San Marcos Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to... More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed November 10, 2014

we were there for a wedding and stayed at the red roof inn off I-35 which was very easily accessible and had a nice stay.the staff was very friendly and helpful in showing the directions to the wedding location. the hotel seats right across the biggest outlet mall and we enjoyed shopping there too. the rooms were nicely decorated and... More 

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Irving, Texas
1 review
4 of 5 stars Reviewed September 2, 2014

We stayed at the Red Roof inn while visiting my son at Texas State, It is close to the college, and is an easy off/on highway location. Didnt notice any the highway traffic noise at all. Nice friendly staff and a good clean room. Bed was very comfy and everything worked. Parking is limited to number of rooms overnight, but... More 

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Texas
Level Contributor
6 reviews
4 of 5 stars Reviewed August 26, 2014

I stayed in a King room - very spacious with a desk and sitting area with coffee table. Room was very clean, friendly staff, COLD air conditioner, comfy bed. Had a nice size refrigerator & microwave in room plus coffee maker. I didn't have the included continental breakfast but saw lots of other guests down enjoying it. Wi-Fi in the... More 

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mahesh p, General Manager at Red Roof Inn San Marcos, responded to this review

Gear Guest, Thank you so much for the review for your stay at property in your last visit. I will let my staff know about your comments and share your value for there work. Thank you again taking time out from your busy schedule to review our property. Sincerely, Mahesh Patel More 

San marcos
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 17, 2014

Every other hotel in San Marcos was booked except for this one.....now I know why. Walked into the room and was greeted by the most unpleasant scent ever ( got better with the window open). Carpet might have been the source of the smell. Blankets were stained. Bathroom tiles were cracked and grout was disturbingly gross. Shower head moved all... More 

Was this review helpful? Yes 2
mahesh p, General Manager at Red Roof Inn San Marcos, responded to this review

Dear Guest, First of all I would like to thank you to give me the feed back and bringing it to my attention for your experience at our hotel. I don't have word to describe how sorry I am I just got this email about the survey. More 

Burleson
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 15, 2014

Good room rates, very clean room. Comfy bed. The staff was very friendly. It is a great location for our annual tubing trips with all of our friends. We had a total of seven rooms between us all and everyone was happy. The breakfast is not a "hot meal" breakfast, but it isnt advertised as such either. We usually eat... More 

Was this review helpful? Yes 1
mahesh p, General Manager at Red Roof Inn San Marcos, responded to this review

Dear Guest, Thank you for this review of our site, and thank you for choosing to stay with us. I am truly honored to hear of the good service and facilities you had during your stay with us. You, along with all of our other guests, are always our priority. I hope to see you on your next trip to... More 

San Antonio, Texas
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed June 29, 2014

Yes, you get what you pay for! I booked this room thru Priceline and read the reviews (which were mixed). Our room was upstairs with no elevator. I could live with that. But these are things that really concerned me: HORRIBLE odor in the room, old electrical plugs, no fire alarm and thin walls! We turned the A/C down which... More 

Was this review helpful? Yes 2
mahesh p, Manager at Red Roof Inn San Marcos, responded to this review

Dear Guest Thank you for taking the time to review our Hotel on Tripadvisor. On behalf of our entire staff at Red Roof Inn,we apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and... More 

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