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Summit Inn Hotel and Suites

1433 IH 35 North, San Marcos, TX 78666 (Formerly Quality Inn)
Hotel amenities
1 room 1 adult
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Summit Inn Hotel and Suites
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50 Reviews from our TripAdvisor Community

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Austin, Texas
Level Contributor
52 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 23, 2015

I can honestly see why the reviews are all over the board. With guests coming in town for a funeral, we needed overflow accommodations. The first room I got was very nice, spacious, clean and had everything it was supposed to have. The second room was entirely opposite. Filthy, stained carpet, walls, and sheets. It was missing towels and pillow... More 

Helpful?
Thank Janice V
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 8, 2015 via mobile

We came to San marcos to school shop so we stayed at summit inn and as soon as we get here it smells like a dump there were trash cans all around the hotel up stairs and down stairs over flowing with trash and as soon as we get in our room it stinks and there is dog food everywhere... More 

Helpful?
2 Thank Andrew R
San Marcos, Texas, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 15, 2015

I arrived a the Summit Inn, after spending all day moving out of my apartment. I just needed a bed for the night while I waited for my new place to become available, it happened to be right down the road from my old apartment. When I first entered the room it looked very nice, I went to the bathroom... More 

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3 Thank Justin P
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 27, 2015

To begin, when we arrived, I had requested two queen beds and a sofa bed. No rooms with a sofa bed were available. One of my party members had to sleep on the floor with a sleeping bag. Rooms were dirty and smelled of urine. bathroom tub and toilet was in poor condition. Pool and hot tub were not clean,... More 

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3 Thank Mark S
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 25, 2015

The rooms on the back side (not facing I-35) are usually clean because my friend cleans it real good, but she may be relocating :( This hotel has no coffee makers in rooms but the lobby has coffee if the desk agent cares to keep it filled and fresh. There were bunch of "construction guys" hanging out next door partying.... More 

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Thank slee0722
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 9, 2015 via mobile

To start off, we called to make sure the pool and hot tub were functional in which we were told yes. Upon arrival my sister and nephew went to check out the pool and 'hot tub' and the pool looked like a swamp, hot tub was filled with dirt and plants! Called to complain and got hung up on and... More 

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2 Thank ttruelove
Milwaukee, Wisconsin
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 6, 2015

On arrival the outside and lobby were very nice looking. I arrived on a very busy graduation weekend and planned to stay for 15 nights paid in full in advance. I got into my room and what a shock. Feces on the outside of the toilet, cob webs in nearly every corner, dirt rounded every corner, hard floors had not... More 

Helpful?
2 Thank Dori H
New York City, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 25, 2015

I had a terrible experience at this place called Summit Inn Hotel & Suites (Hotel and Suite is totally misleading). Nothing that I used worked, including the toilet. The phone and internet didn't work either (I used my cell phone to call the front desk and my own hotspot for internet). The towels had stains on them. Dead bugs too.... More 

Helpful?
4 Thank Cee C
Orlando, Florida
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed March 22, 2015

I've left this review to see how the hotel responded to my complaints. They have done nothing so now is the time to submit my review of this terrible, awful hotel. Due to work commitments I checked in around 11pm on Saturday 14th March. I was told I had the last room available. I went to the room and frankly,... More 

Helpful?
1 Thank LeginFL
Summit I, General Manager at Summit Inn Hotel and Suites, responded to this review

Dear LeginFL, As we have stated in previous correspondence, we're sorry about the conditions of your stay, and that we could not come to a reasonable solution for your stated issues. We will not be discussing any of the details that we had during our contact in order to protect your privacy. Nor will we attempt to make any excuses... More 

Dickinson, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 10, 2015

The room was clean. It was quiet.. Good for what I needed. It is a bit dated, but again you get what you pay for.... No frills at all.......Clean is BVERY important to me and they accomplished that. Friendly cleaning staff and front desk...

Helpful?
1 Thank LEGTX
Summit I, General Manager at Summit Inn Hotel and Suites, responded to this review

Dear LEGTX, Thank you so much for your review. We're glad to hear the level of cleanliness met your high standard, it is always a great thing to hear, and we will be pushing forward to maintain this level of quality. We appreciate the indication, and hope to see you again in the future. Have a great day. More 

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