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Summit Inn Hotel and Suites

1433 IH 35 North, San Marcos, TX 78666 (Formerly Quality Inn)
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Summit Inn Hotel and Suites
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Ranked #19 of 28 Hotels in San Marcos
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42 reviews from our community

Traveler rating
    9
    1
    9
    9
    14
See reviews for
13
9
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (42)
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    (16)
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    (7)
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New York City, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 25, 2015

I had a terrible experience at this place called Summit Inn Hotel & Suites (Hotel and Suite is totally misleading). Nothing that I used worked, including the toilet. The phone and internet didn't work either (I used my cell phone to call the front desk and my own hotspot for internet). The towels had stains on them. Dead bugs too.... More 

Was this review helpful? Yes 2
Orlando, Florida
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed March 22, 2015

I've left this review to see how the hotel responded to my complaints. They have done nothing so now is the time to submit my review of this terrible, awful hotel. Due to work commitments I checked in around 11pm on Saturday 14th March. I was told I had the last room available. I went to the room and frankly,... More 

Was this review helpful? Yes
Summit I, General Manager at Summit Inn Hotel and Suites, responded to this review

Dear LeginFL, As we have stated in previous correspondence, we're sorry about the conditions of your stay, and that we could not come to a reasonable solution for your stated issues. We will not be discussing any of the details that we had during our contact in order to protect your privacy. Nor will we attempt to make any excuses... More 

Travelers are raving about these San Marcos hotels

Dickinson, Texas, United States
2 reviews
3 of 5 stars Reviewed March 10, 2015

The room was clean. It was quiet.. Good for what I needed. It is a bit dated, but again you get what you pay for.... No frills at all.......Clean is BVERY important to me and they accomplished that. Friendly cleaning staff and front desk...

Was this review helpful? Yes
Summit I, General Manager at Summit Inn Hotel and Suites, responded to this review

Dear LEGTX, Thank you so much for your review. We're glad to hear the level of cleanliness met your high standard, it is always a great thing to hear, and we will be pushing forward to maintain this level of quality. We appreciate the indication, and hope to see you again in the future. Have a great day. More 

1 review
2 of 5 stars Reviewed March 7, 2015 via mobile

The rooms are good but I'm diabetic and when it comes to breakfast all their is nothing but starchy food,no eggs,bacon,no meats,at least have some fruits or something i shouldn't have to leave and buy breakfast everyday.

Was this review helpful? Yes
Summit I, General Manager at Summit Inn Hotel and Suites, responded to this review

Dear thanker2, We're sorry you did not find the breakfast satisfactory, and we fully understand the reasoning. For clarification, all travel websites which can be used to book rooms through us state our breakfast is continental. This means there would be a lack of the items you describe. All the same, we understand your frustration, however upon trial runs of... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 5, 2014

I moved to San Marcos from North Texas and was not prepared for what I would face with such a huge move. I moved from hotel to hotel staying a week or more at a time. I feel like a hotel accommadation expert at this point. LOL But the moving around from place to place after our return to Summitt... More 

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 10, 2014

I stayed in this hotel primarily because I did not want to spend a lot, and the sign outside said it was only $41.99/night. I was pleasantly surprised that it was not awful; it was fairly clean, comfortable bed. Only problem was it was very noisy, but you get what you pay for. I would stay there again if I... More 

Was this review helpful? Yes
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 20, 2014

Stayed there Friday night and when I checked in the girl at the front desk asked to see my drivers license. I gave it to her and before I knew it she scanned it! I said no, but it was too late and she said it's policy. I was hacked off to say the least. Then this 19 year old... More 

Was this review helpful? Yes 5
Summit I, Manager at Summit Inn Hotel and Suites, responded to this review

Dear Papa, thank you for providing feedback on your stay. We are currently in remodeling, and improving the quality of the rooms every day, so we are sorry the state of the room didn't please you. As it pertains to license scanning, it is for your protection. The scan is purely for identifying the authorized guests in a room, it... More 

1 review
3 of 5 stars Reviewed September 24, 2014

I was here for two nights, had a great stay. I moved here from another hotel and this was much better than other. I see they were still doing some vanity works and it looked good. I will come back again if I am back in town anytime soon.

Was this review helpful? Yes
Summit I, Manager at Summit Inn Hotel and Suites, responded to this review

Dear Guest, Thank you for taking your time to write us a review. Our team will continue to improve our service to serve you better and better each time. Please come back and see us again. More 

Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 12, 2014 via mobile

The pool was green. Not by design. With algae floating on it. My hair dryer in the room had a broken electric plug. Dangerous. The first room won't get past 90 degrees.. I moved and my second room smelled like smoke.

Was this review helpful? Yes
Summit I, Manager at Summit Inn Hotel and Suites, responded to this review

Dear Guest, Thank you so much taking your time and write us about your experience. We really appreciate you business. We will take your comments very seriously and improve on our maintenance department to serve you better on your next visit. Thank you, Management Team More 

San Marcos
1 review
3 of 5 stars Reviewed June 17, 2014

Everything was clean and comfortable. The only thing I didnt like was that the pool closed so early, at 9. Really it's summer, after being out in the sun, shopping or whatever we would like to take a cool swim.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Summit I, Manager at Summit Inn Hotel and Suites, responded to this review

Dear Guest, Thank you so much for taking your time to help us improve our service. As per your suggestion we have stared new pool hours for our guest convenient. Please come visit us soon, so you can enjoy our new pool hours. Thank you so much for sharing your experience. More 

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