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All 27 San Marcos hotels

Country Inn & Suites By Carlson San Marcos, Texas

2.5 of 5 Hotel   |   1560 IH 35 S, San Marcos, TX 78666
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Ranked #5 of 27 hotels in San Marcos
A recent review
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  • Reviews (122)
  • Photos (29)
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122 people have reviewed this hotel

Traveler rating
    45
    28
    21
    8
    20
See reviews for
54
22
8
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • German first
  • Portuguese first
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English first
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed here after floating the Guadalupe River. I was impressed with the size of the double rooms, and the cleanliness of the hotel overall. This was a very nice and accommodating staff. The complimentary breakfast had some decent choices and the kitchen staff was working hard to make sure there was plenty of food for a 9:30 rush. I... More

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Azle, Texas, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I had to share my good experience, I saw some negative experiences about this hotel before I stayed there and I was a little hesitant to stay. BUT!!!, I had a great experience, nice clean room, the breakfast was just fine as well! The hotel staff was very friendly and helpful too, all in all an enjoyable stay! Thanks!

Was this review helpful? Yes 1
Houston, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed July 4th weekend while I understand prices will be higher for rooms, but it was not worth the $160 per night for a king suite. First there is no roll away available so you are forced to upgrade to the next level. the sofabed was thin and all springs. Out king bed and pillows were both way too soft... More

Was this review helpful? Yes 1
Pablo P, Front Office Manager at Country Inn & Suites By Carlson San Marcos, Texas, responded to this review

We are sorry to hear you did not have a good night’s sleep due to the comfort of your bed and noise from the guests above you. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We know a good night’s rest is very important. Thank you for taking the... More

Friendswood, Texas
1 review
2 of 5 stars Reviewed 4 weeks ago

Just stayed 2 nights this week. Lobby floors and room floor was dated and very soiled. I would not take my flip flops off to walk on the room flooring. Walls are paper thin and if you are not on the top floor you can hear every footstep of the guest above you. Very loud as it is next to... More

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Pablo P, Front Office Manager at Country Inn & Suites By Carlson San Marcos, Texas, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and ask... More

Trophy Club, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Even though there was a baseball tournament and most of the teams stayed here our room was quiet. There was some trash left in the hallways, but it was cleaned up in the morning quickly. The room was clean and the bed was very comfortable. The breakfast buffet had a good variety and kept full. Overall a great experience.

Was this review helpful? Yes 1
Houston, Texas
1 review
3 of 5 stars Reviewed June 23, 2014

Stayed at this hotel his past Friday and Saturday, when we checked out my daughter forgot her tablet in the room as soon as we noticed she did not pack it we called the hotel, the room had not been rented out to anyone at the time but according to the front desk and later the manager nothing had been... More

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Contributor
11 reviews 11 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 22, 2014

I'm giving 5 stars mainly because of the service and location. We were given great service. They were extremely helpful when booking our week long stay and checking in. We also loved the location. It's only minutes from the outlet malls, 20 minutes from floating the Comal River and Schlitterbahn, and just down the road from the Wimberley attractions. The... More

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Irving, Texas
1 review
1 of 5 stars Reviewed June 17, 2014

Stayed there this past weekend and service was horrible. Room need it to be deep clean, carpet was stained and there was hair in the bathroom floor. Front desk clerk was very unfriendly did not even mentioned breakfast hours or where the elevator was at luckily I had stayed there before maybe the old staff is no longer there. We... More

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Pablo P, Front Office Manager at Country Inn & Suites By Carlson San Marcos, Texas, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. Our maintenance staff has investigated and dealt with the food warmers. We've also reviewed our service standards with our front desk staff. To discuss your concern further, please contact the hotel directly, and... More

2 reviews
3 of 5 stars Reviewed June 13, 2014 via mobile

Apologize for length but I promise it's worth the read if you are wanting to stay at this hotel For $150 a night I thought this hotel would be just as nice as any holiday inn or comfort suites I've been to... First walking the girl at desk was nice went to elevator to get to room sounded like it... More

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southaven, ms
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed May 27, 2014

This is probably the worst Country Inn and Suites we have stayed at. Upon check-in, we proceeded to our room and it stunk. My husband was convinced something had died in there. We called the front desk and they were able to switch our room. The next room didn't stink like the first did. The carpet was old and worn... More

Was this review helpful? Yes
Pablo P, Front Office Manager at Country Inn & Suites By Carlson San Marcos, Texas, responded to this review

Thank you for taking the time to review our Hotel on Tripadvisor. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and... More

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Additional Information about Country Inn & Suites By Carlson San Marcos, Texas

Address: 1560 IH 35 S, San Marcos, TX 78666
Phone Number:
Location: United States > Texas > San Marcos
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson San Marcos, Texas 2.5*
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Also Known As:
Country Inn And Suites San Marcos
Country Inn & Suites San Marcos Hotel San Marcos

29 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our hotel in San Marcos, TX is the perfect choice for discerning guests. The Country Inn & Suites offers business and leisure travelers all the comforts of home and office. Our hotel's breakfast is second to none, featurings five different and equally delicious breakfast zones. Guests can enjoy our heated indoor pool and spa, 24-hour Business Center and state-of-the-art-Fitness Center with free weights. All of our Guestrooms feature high-speed Internet, wifi, cable TV, a microwave, refrigerator and more. ... more   less 
Number of rooms
84

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