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Embassy Suites San Marcos

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1001 E. McCarty Lane, San Marcos, TX 78666
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Embassy Suites San Marcos
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Embassy Suites San Marcos
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583 reviews from our community

Traveler rating
    298
    132
    83
    45
    25
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195
66
17
217
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (96)
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1 review
2 of 5 stars Reviewed 3 days ago NEW

This hotel has great appeal..but when the customer service is bad, than is makes the hotel stay seem very unpleasant. While my husband and I were here the front desk (Felix) was very rude and hung up on us when we asked for maintenance to come to the room..when we asked for a manager waiting on the phone for 15... More 

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Fulshear, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 5 days ago NEW

This was our first stay at this hotel. Its physical appearance is new. The fifth floor room was neat and clean. Our stay was a Friday and Saturday night—both nights the hotel was packed. The breakfast bar was very good…plenty of food choices and a made-to-order omelet line. Only two of the three elevators were working…not a showstopper but definitely... More 

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Mexico City, Mexico
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

The hotel is nice however, the customer service was sub – standard. The reason being I was sent a package that was received by Embassy Suites San Marcos personnel but was never delivered to me. In fact, they denied the delivery was ever made. So imagine how I felt. Paying a high quality shipping service at a high quality hotel... More 

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San Marcos, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Family was in town to attend Neice's graduation ceremony. Hotel was to expensive but in nice area. Cost of parking $8.00 per day. Breakfast was very good. I may think twice about staying at the hotel again because of the cost.

Review collected in partnership with Embassy Suites Hotels

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Sugar Land
Reviewer
3 reviews 3 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall I was happy with the visit. The staff was friendly and the building/rooms were very nice. The parking was also good. The negatives were: one elevator was out of service, our TV was not working the morning of the day we were checking out, better/any signage is needed to find ice and vending machines.

Review collected in partnership with Embassy Suites Hotels

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Georgetown, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were with a group for a tournament, and the suite-style rooms were perfect for fitting several kids in each room as well as for families to provide some separation between the bedroom and sofa areas. The rooms were clean and comfortable. The hot breakfast was delicious.

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coopl3usf, General Manager at Embassy Suites San Marcos, responded to this review

Dear Lavonne GR Thank You for the nice comments when staying at the hotel for a tournament. I was pleased that the two suite and breakfast was very nice. I hope the next time you visit San Marcos you will stay with us. Larry Cooper General Manager More 

Houston, Texas
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Booked 2 rooms in this hotel recently for my son's graduation from Texas State University. The hotel is very convenient to I-35 and just 3 miles from the Strahan Coliseum where the graduation took place. We did have an A/C motor go out in one of the rooms. Hotel maintenance had it replaced within an hour. Didn't break a sweat.... More 

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coopl3usf, General Manager at Embassy Suites San Marcos, responded to this review

Dear vs 1houston, Thank You for taking the time to comment on your stay. I was pleased to read that you enjoyed the stay and maintenance was able to quickly repair your A/C unit. Hope the graduation was well and we will see you again in the hotel. Thank You Larry Cooper General Manager More 

Dallas, Texas
Senior Contributor
35 reviews 35 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was hosting a number of events on the same weekend. Rooms were clean and ready upon arrival. Banquet food was good and plentiful though plated meal should have been served hot. Breakfast was diverse and well attended by most hotel guests who were appropriately dressed. The provided pre-made items and then omelets to order. The open bar during... More 

Was this review helpful? Yes
coopl3usf, General Manager at Embassy Suites San Marcos, responded to this review

Dear tigereyes1, Thank You for the nice comments about your recent stay. I weas pleased that you enjoyed the large suites, breakfast selections and managers reception. I have passed your comments along to the team and hope you will return soon to the property. Thank You Larry Cooper General Manager More 

Perryton, United States
1 review
5 of 5 stars Reviewed 1 week ago

We've been staying here for several years for an annual conference. It's always very clean, the employees are very courteous. It even spills over to the guests - everyone is very friendly. Had a few drinks at the bar - great service & had some great conversations with other guests. If I was going to be in the area for... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
coopl3usf, General Manager at Embassy Suites San Marcos, responded to this review

Dear Gayla B, Thank You staying with us during your conference. I am glad to read you enjoy the service and amenities we have to offer. Thank You for staying each year and look forward to your return. Larry Cooper General Manager More 

Georgetown, United States
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was clean and service was great. I liked the hot breakfast and complimentary happy hour, including snacks. Meeting facilities were very good and staff was friendly. Very close to outlet mall, restaurants, and movie theater. I will be back!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
coopl3usf, General Manager at Embassy Suites San Marcos, responded to this review

Dear Rebecca C Thank You for the nice comments and pleased to read that you will return. The breakfast, suites and location are very positve reasons to return along with the service and hope to see you soon in the property. Larry Cooper General Manager More 

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