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Super 8 San Benito

2.0 of 5
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2340 Highway 83 W, San Benito, TX 78586
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Super 8 San Benito
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43 Reviews from our TripAdvisor Community

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Victoria, Texas
2 reviews
5 of 5 stars Reviewed December 4, 2015

I stay at this property every few weeks while working in the Rio Grande Valley. I keep coming back because it is a convenient location, great room for the price, and the staff is very friendly and accommodating. .

Review collected in partnership with Super 8

Helpful?
Thank Danny V
Bartlett, Texas
1 review
1 of 5 stars Reviewed November 9, 2015

It was nearly midnight and we needed a place to stay PERIOD. The check in was fine and the gentleman was very friendly. But after we got to the room it all went down hill. There was empty candy wrappers in the nightstand drawer, the towels were very dingy and turned "grey" when wet, the shower still had hairs in... More 

Review collected in partnership with Super 8

Helpful?
Thank Jefferey D
Samir P, Manager at Super 8 San Benito, responded to this review

I want to apologize to you and your family. This is not the experience we want or expect you to have with us. I will address your concerns immediately. I have scheduled meetings with my housekeeping staff and also our laundry chemical vendor. I am deeply disappointed. Once again, please accept my sincerest apology. More 

Baytown, Texas
1 review
2 of 5 stars Reviewed August 18, 2015

We asked for a checkout due to the fact we knew we would be leaving over time. We paid in advance but when we got back to our room there were no clean towels ,the bed was not made so that stalled us to get out since we came back from the beach. I had to wait for towels and... More 

Review collected in partnership with Super 8

Helpful?
Thank 988idag
Samir P, General Manager at Super 8 San Benito, responded to this review

I apologize for any confusion. You were given a late check-out. As hotel policy, we do not service rooms that have requested a late check-out time. You are not considered a stay-over, therefore, you do not receive room service. We did give you the clean towels you requested in a timely manner. You were given two late check-out time extensions.... More 

New Braunfels, Texas, United States
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 18, 2015

Spent 3 nights at the Super 8 Hotel in San Benito,Texas. Very friendly staff and the room was clean and very comfortable. Breakfast was as advertised. One complaint.Ice machine was empty and didn't seem to be operating properly.They filled it once during our stay.Other outside vending machines were inoperative.Probably will stay there again.

Review collected in partnership with Super 8

Helpful?
Thank Pat M
Samir P, Manager at Super 8 San Benito, responded to this review

I apologize for the issue with the ice machine. Rest assured the issue has been corrected. I installed a new ice machine on 6/22/15. Once again, I apologize for the inconvenience. sam More 

Victoria, Texas
2 reviews
5 of 5 stars Reviewed March 16, 2015

I stay at this hotel anytime I am working in the Rio Grande Valley. Friendly helpful staff. Quiet comfortable and clean rooms. Always a great experience.

Review collected in partnership with Super 8

Helpful?
Thank Danny V
Samir P, Manager at Super 8 San Benito, responded to this review

Thank you for your great review. My staff and I look forward to your next stay with us. sam More 

Odessa, Texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 5, 2015

We were very pleased with our 2 day stay. The room was clean and bed very comfortable. Our room was at the back of the property so there was very little highway noise. I got coffee early in the morning and the night auditor was so helpful. He told me about churches that were close and some things to do... More 

Helpful?
Thank Janelle W
Samir P, Manager at Super 8 San Benito, responded to this review

Thank you for your great review. My staff and I look forward to your next stay with us. sam More 

Fort Stockton, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 17, 2015

The hotel and the room looked great when we arrived. When I pulled down the bedspread, there was a blanket on the bed that should have been put in the trash months and months ago. It was so shriveled and disgusting. Other than that, which was a complete turn off, the room was clean and well kept. Although not crowded,... More 

Helpful?
Thank Denise D
Samir P, Manager at Super 8 San Benito, responded to this review

Thank you for your review. We are in the process of updating the hotel amenities. My staff and I look forward to your next stay with us. sam More 

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