My elderly mother and sister stayed in the one room in which the air conditioner "froze." Because my sister did not call in the problem right away, the manager - who refused to speak to me - offered, through his assistant, only 1/2 off the room price. The maintenance man told my sister it would have made no difference when... more

The bathroom needed alot of help. Some type of dead thing on floor and "stuff" on the wall. In the main room there was something on the ceiling and some brown "stuff" on the wall. Try another hotel. I can't say the staff was friendly, the desk clerk never answered questioned, just ignored me. For being established in 1997, it... more

The staff was very nice and helpful.( We had a bad time at another hotel, they bumped us when some one stayed a extra night and they did not try to find us another room.) Best Western staff went out of their way to make us happy. Beds were better than we had in along time. The rooms were clean.... more