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Holiday Inn Express San Angelo

2.5 of 5
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4613 Houston Harte, Loop 306, San Angelo, TX 76901
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Holiday Inn Express San Angelo
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Ranked #6 of 29 Hotels in San Angelo
A recent review
5 of 5 stars reviewed 1 week ago
PotentialVorticity UK
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62 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Top Contributor
106 reviews 106 reviews
64 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

First time we have stayed here. Upon arrival the receptionist was very helpful and efficient and we were soon in our room. We were in a king room and it was very spacious. It was all very clean and there were plenty of soaps, shampoos, moisturisers etc. The bed was very very comfy, with plump pillows and a thin duvet... More 

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HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

Our goal is always to meet and exceed expectations on our hotel and our services. We are so pleased that we enjoyed your stay with us. Your kind comments will be passed on to our staff. Please call us for lodging if you come our way again. More 

Midland, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I stay at this hotel on a regular basis. The staff is always professional and courteous. Rooms are always clean and quiet. Breakfast is always good and ready early in the morning. This location is close to several restaurants and shopping.

Was this review helpful? Yes
HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

What a kind review. Thank you for your praise. We always hope to exceed your expectations when you visit. We'll pass your praise on to all our staff. Please call us whenever you come to San Angelo. More 

Newtown, Connecticut
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a one night - hotel.com find - decided to stay with a familiar chain while visiting historic downtown San Angelo. GPS directions take you to a different location across town- very difficult to find without someone guiding us from the front desk. Very friendly and lovely staff make you feel at home. Clean rooms, fresh lobby, beds far... More 

Was this review helpful? Yes
HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

Thank you for your kind words. We always strive to exceed your expectations for service. I'm so glad you found your boots. When you return to San Angelo, we hope you'll choose us for your lodging needs. More 

Boerne, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The Holiday Inn Express in San Angelo is the best hotel in town!! Not only is the hotel clean, comfortable, convenient and safe but the front desk knows great customer service. Vicki and Mandy do an awesome job of making you feel welcome. The always greet their guests in a friendly, courteous, kind, helpful, and informative way with a smile... More 

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HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

We hope we will always exceed your expectations when you stay with us. Your praise means we have done our job well. Thank you for taking the time to write this kind review. We want to be your hotel choice whenever you're in San Angelo. More 

Clyde, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights here and thought it was a great place, very clean, great front desk, easy in and out if you come in on the back alley to town. We would definitely stay there again. Great breakfast, waffles, eggs and sausage.

Was this review helpful? Yes
HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

Thank you for taking the time to review your stay. "Wicked Wine Run" is a new event in town. It looks like a good time was had by all. We appreciate your kind comments and hope you'll stay with us whenever you come to San Angelo. We'll be passng your comments on to the rest of the staff. More 

Akron, Ohio
1 review
5 of 5 stars Reviewed April 11, 2015

Traveled to San Angelo for my first time on business. Had travel delays, but they let me check in early so I could change, and get to my job. Rooms were clean and quiet. Lots of HD channels on the TV. The morning I was there, the breakfast area (and selection) was the BEST I've ever seen at a Holiday... More 

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HIExpManagement, Director of Sales at Holiday Inn Express San Angelo, responded to this review

Thank you for reviewing your stay with us. It lets us know how we're doing and helps us to do our best for you. You have choices when you travel and we hope you'll choose our hotel whenever you come to San Angelo. More 

Southlake, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 10, 2015

I traveled to San Angelo for business in March. The staff was exceptional, especially Mandy! It was St. Patrick's Day and the staff was in a festive mood. Greeted with a smile! The rooms are spacious and breakfast was great! Close to several restaurants and shopping. By the way, the price was RIGHT! Will be back...

Was this review helpful? Yes
HIExpManagement, Director of Sales at Holiday Inn Express San Angelo, responded to this review

Your kind words were greatly appreciated. Thank you for taking the time to review your stay. We'll pass your praise on to the staff. Please call us whenever you come to San Angelo. More 

Denver, Colorado
Top Contributor
52 reviews 52 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 27, 2015

I have to admit, I've never been a big fan of Holiday Inns because well..... you know. However, I stayed here on business in February 2014 and couldn't have been more pleased. The hotel is centrally located and close to a wide variety (for the area) of restaurants and shopping. If you are here on business, it will have everything... More 

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HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

Wow! Thank you!! Your praise is why we do what we do. I'm glad we helped to change your opinion of Holiday Inn Expresses. We'll pass on your praise to the rest of the staff. Pleeas call us whenever you come to San Angelo. More 

Poteet, Texas
Top Contributor
88 reviews 88 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed January 22, 2015

This is my first trip to San Angelo and my impression of this place based on this hotels staff is HORRIBLE. The clerk did not acknowledge me at all when I walked in as he continued to work on fixing some crazy mistake he made with the customer before me. I waited despite my desire to cancel my reservation. At... More 

Was this review helpful? Yes
HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

Thank you for taking the time to review our hotel. I apologize for your first impression of our hospitality. If you are not happy, we are not happy. I regret that your welcome was unacceptable and it colored your whole experience. Should you return to San Angelo, I hope you will consider giving us another chance to redeem ourselves. More 

Leander, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 6, 2015

This hotel will charge your credit card as soon as you book your stay & you forfeit this "stay deposit" if you cancel your reservation; even if it is 3 months out!! Customer service was not helpful. Stay somewhere else!!

Was this review helpful? Yes 1
HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

We're sorry you were disappointed with the terms of your reservation. If you need to adjust your stays, please call and we'll try to make the changes. Though we cannot refund your deposits, we are willing to change your dates for a future stay, making it already paid for. We know have choices when you travel. As an IHG Reward... More 

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