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Holiday Inn Express San Angelo

2.5 of 5
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4613 Houston Harte, Loop 306, San Angelo, TX 76901
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Holiday Inn Express San Angelo
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Ranked #8 of 28 Hotels in San Angelo
A recent review
5 of 5 stars reviewed 2 weeks ago
Thomas N Akron, Ohio
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57 reviews from our community

Traveler rating
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    4
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Akron, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

Traveled to San Angelo for my first time on business. Had travel delays, but they let me check in early so I could change, and get to my job. Rooms were clean and quiet. Lots of HD channels on the TV. The morning I was there, the breakfast area (and selection) was the BEST I've ever seen at a Holiday... More 

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HIExpManagement, Director of Sales at Holiday Inn Express San Angelo, responded to this review

Thank you for reviewing your stay with us. It lets us know how we're doing and helps us to do our best for you. You have choices when you travel and we hope you'll choose our hotel whenever you come to San Angelo. More 

Southlake, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I traveled to San Angelo for business in March. The staff was exceptional, especially Mandy! It was St. Patrick's Day and the staff was in a festive mood. Greeted with a smile! The rooms are spacious and breakfast was great! Close to several restaurants and shopping. By the way, the price was RIGHT! Will be back...

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HIExpManagement, Director of Sales at Holiday Inn Express San Angelo, responded to this review

Your kind words were greatly appreciated. Thank you for taking the time to review your stay. We'll pass your praise on to the staff. Please call us whenever you come to San Angelo. More 

Denver, Colorado
Top Contributor
52 reviews 52 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 27, 2015

I have to admit, I've never been a big fan of Holiday Inns because well..... you know. However, I stayed here on business in February 2014 and couldn't have been more pleased. The hotel is centrally located and close to a wide variety (for the area) of restaurants and shopping. If you are here on business, it will have everything... More 

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HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

Wow! Thank you!! Your praise is why we do what we do. I'm glad we helped to change your opinion of Holiday Inn Expresses. We'll pass on your praise to the rest of the staff. Pleeas call us whenever you come to San Angelo. More 

Poteet, Texas
Top Contributor
80 reviews 80 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed January 22, 2015

This is my first trip to San Angelo and my impression of this place based on this hotels staff is HORRIBLE. The clerk did not acknowledge me at all when I walked in as he continued to work on fixing some crazy mistake he made with the customer before me. I waited despite my desire to cancel my reservation. At... More 

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HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

Thank you for taking the time to review our hotel. I apologize for your first impression of our hospitality. If you are not happy, we are not happy. I regret that your welcome was unacceptable and it colored your whole experience. Should you return to San Angelo, I hope you will consider giving us another chance to redeem ourselves. More 

Leander, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 6, 2015

This hotel will charge your credit card as soon as you book your stay & you forfeit this "stay deposit" if you cancel your reservation; even if it is 3 months out!! Customer service was not helpful. Stay somewhere else!!

Was this review helpful? Yes 1
HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

We're sorry you were disappointed with the terms of your reservation. If you need to adjust your stays, please call and we'll try to make the changes. Though we cannot refund your deposits, we are willing to change your dates for a future stay, making it already paid for. We know have choices when you travel. As an IHG Reward... More 

Odessa, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 10, 2014

Top to bottom excellent hotel. From check in to check out, clean, quiet room, this is where I will continue to stay when coming to San Angelo. Great location, shopping and restaurants very closeby. Central to ASU, downtown, and pretty much anywhere you need to go in San Angelo is accessible from here.

Was this review helpful? Yes 1
HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

Thank you for your kind review. We know you have choices when you come to San Angelo and we hope to always be your hotel choice. We'll pass on your comments to all the staff. Please call us when you return. More 

Southlake, Texas
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed July 29, 2014

New, clean, roomy and super-comfortable. Probably the nicest Holiday Inn Express I have stayed in (and I have stayed in many). Nothing more to say, but 200 character minimum asdf;lkjas;lkjasdf;lkjas;dfkj

Was this review helpful? Yes 1
HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

Thank you for taking the time to review your stay. We appreciate your kind words and will pass them on to all the staff. We hope you will stay with us whenever you come to San Angelo. More 

College Station, Texas
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 15, 2014

We stayed at the San Angelo HIE on a Sunday night. We were on the third floor. Our room was clean, comfortable, and very quiet. Staff was helpful and courteous. The location isn't bad: within reasonable driving (not walking in summer heat) distance of chain restaurants and a shopping center. Breakfast was very good. The only problem we had was... More 

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HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

Thanks for taking the time to review your hotel stay. I regret that you were unable to take advantage of the HBO channel. We have remedied that problem and hope you will stay with us again if you come back to San Angelo. We try for a "10" in service every day. More 

Cross Plains, Tennessee
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 1, 2014 via mobile

There was construction next door that was causing floating debris in the pool but no big deal. The pool was pretty dirty. Everything else was phenomenal. Breakfast was wonderful with lots of fresh fruits.

Was this review helpful? Yes
HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

Thank you for taking the time to write a review of your stay. We always try keep our hotel in great condition. I regret that construction around us hindered our best efforts to keep our pool as nice as we would like. Please try us again the next you come to San Angelo. More 

San Antonio, Texas
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 26, 2014

Wow. I have stayed at many HIE's over the years. This one is exceptional. The decor was beautiful. Front desk staff very professional and friendly. Dining area was VERY cozy and well decorated. Food was the standard HIE free breakfast. King room with sofa bed. King bed was very comfortable. Pillows were great. Everything was very good. The owner of... More 

Was this review helpful? Yes 1
HIExpManagement, Manager at Holiday Inn Express San Angelo, responded to this review

Wow to you, too. Thank you for your kind review. Your comments will be passed to all departments. We try to always exceed your expectations when you choose our hotel. Please stay with us whenever you come to San Angelo. More 

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