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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area

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1001 Pullen Street, Royse City, TX 75189
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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area
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80%
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KEY AMENITIES
Pool
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Fitness Center with Gym / Workout Room
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Free Breakfast
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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area
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    56 Reviews from our TripAdvisor Community

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    Traveler rating
      31
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    21
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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (13)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (56)
    • Mar-May only
      (14)
    • Jun-Aug only
      (21)
    • Sep-Nov only
      (11)
    • Dec-Feb only
      (10)
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    Fort Worth, Texas
    Level Contributor
    129 reviews
    32 hotel reviews
    common_n_hotel_reviews_1bd8 75 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    Very well appointed room....extra cold a/c... Comfortable bed, nice shower! Stayed the night after a wedding! Very nice front desk clerks, close to gas station that carry snacks and beer & wine! Small fridge in rooms, coffee maker, free breakfast included! Would stay again😊

    Was this review helpful? Yes
    HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

    Hi glennjam Thank you so much for the great review of the hotel. Its wonderful to here that we were able to take care of you and make you feel at home. Mark More 

    Houston, Texas
    1 review
    5 of 5 stars Reviewed 3 weeks ago

    My fiancé and I stopped at this hotel while on vacation. The location was perfect and right off I-30 so it was very easy to get to places we needed to go. The hotel was neat, clean, and the staff was very generous. The main thing I look for when I stay at hotels is the cleanliness of the room... More 

    Was this review helpful? Yes
    HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

    Hi Stephanie A I am so thrilled that you stayed with us and found the hotel as clean as you wanted. We do take pride in the hotel and hope that we can make our guest fell at home. Mark More 

    Memphis, Tennessee
    Level Contributor
    3 reviews
    2 of 5 stars Reviewed June 8, 2015

    Checked in for one night only traveling I30. Won't stay there again. Checked in Sunday night between 9:30-10:00 pm. No one was at the front desk when we arrived & when she did come out to help us, she was not attentive nor friendly, seemed like we were interrupting something, (same was true of the morning clerk). We were fully... More 

    Was this review helpful? Yes
    HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

    Hi 65jwt2015 I do apologize for the issues you had at the hotel. the elevator being down is a very ruff issues for the hotel to have and making our guest walk up stairs. However, The staff cannot control when the equipment goes down. We do try our best to make our guest comfortable during these issues. I hope that... More 

    Texas
    Level Contributor
    15 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed June 5, 2015

    We stayed here for a few days while visiting family in the area. We were pleased with the clean room and up to date facilities and how quiet it was. Our room was very near the elevators but we were never bothered by any noise. The breakfast is fairly standard fare for this kind of hotel. The staff worked hard... More 

    Was this review helpful? Yes
    HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

    Hello LoneStarReader Thank you for the great things you said about the hotel. we hope to see you again soon. Mark More 

    Paris, Tennessee
    Level Contributor
    19 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed May 27, 2015

    Breakfast was great for a hotel buffet. More room than most in the breakfast area. Front desk staff went out of their way for us with a reservation issue and with any request that we had. Clean room and there was a good 'feel' if you will in both the room and the hotel. If in the area again would... More 

    Was this review helpful? Yes
    HIEDallasWest, Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

    Hi catbertcool The staff had a great time with the wedding guest. You where a pleasure to work with. We hope to see you soon. mark More 

    College Station, Texas
    Level Contributor
    2 reviews
    4 of 5 stars Reviewed May 26, 2015

    We stayed at the holiday inn for a wedding. The service was great. We were greeted promptly and our room was ready for us, even though we were a little early. It was a very quiet area and the hotel was quiet as well. The hotel provided a shuttle for us to and from the wedding venue, which was a... More 

    Was this review helpful? Yes
    HIEDallasWest, Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

    Hi allison m Thank you so much for the great review of the hotel. We are happy to know you had a great time at the wedding. Mark More 

    Texas
    Level Contributor
    73 reviews
    73 hotel reviews
    common_n_hotel_reviews_1bd8 70 helpful votes
    4 of 5 stars Reviewed April 21, 2015

    Location—Within about 20 miles of eastern Dallas, this is a classic overnight unit for those who have business and/or friends in the Dallas area; it’s about a three-minute drive off of I-30, and has the usual eateries and gas stations for convenience to travelers or business folks. Staff—excellent and hard-working Room—good size, clean, and obviously renovated Bed—excellent Bathroom—reasonable size, plenty... More 

    Was this review helpful? Yes
    HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

    Hi TexasPadre Thank you for staying with us. The staff and I are happy to see we made you feel at home. We will look forward to seeing you again. Mark More 

    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed March 25, 2015

    This hotel had excellent customer service. The level of sanitary concoctions was impressive. The beds were very comfortable and the room was clean and roomy. Breakfast was great. The only thing I didn't like was at the end of my visit I had nothing to gripe about...

    Was this review helpful? Yes 1
    HIEDallasWest, Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

    Hi devinff This is such a great revue of the hotel. We are so happy that everything went wonderful during your stay and will look forward to having you back soon. Mark Shook More 

    Pflugerville, Texas
    Level Contributor
    25 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 5 helpful votes
    5 of 5 stars Reviewed March 22, 2015

    We wandered into this hotel, too tired to continue driving. Lucky us. Our room was very comfortable, spotlessly clean and the staff was kind and helpful. The beds were very comfortable for sleeping. The only thing I didn't like was the bed height. I'm 5'9" and I had to kind of climb up to get in bed. It's some new... More 

    Was this review helpful? Yes
    HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

    Hi quiltlady354 Thank you so much for the great review. The staff and I cant wait to see you again. Mark More 

    Austin, TX
    Level Contributor
    44 reviews
    23 hotel reviews
    common_n_hotel_reviews_1bd8 9 helpful votes
    5 of 5 stars Reviewed March 19, 2015

    I stayed here because my last two hotel stays in the Rockwall area were messed up due to smoke issues in hotels that allowed smoking. It was worth the extra 7+ miles I had to drive! You get a lot of bang for your buck at this property! The breakfast was hot and plentiful, and the attendant didn't rush to... More 

    Was this review helpful? Yes
    HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

    Hello jrw1968 Thank you for the review of the hotel we love it when guest say great things about us. mark More 

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