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All 1 Royse City hotels

Holiday Inn Express Hotel & Suites Royse City - Rockwall Area

2.5 of 5 Hotel   |   1001 Pullen Street, Royse City, TX 75189
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Ranked #1 of 1 Hotels in Royse City
A recent review
5 of 5 stars reviewed 3 weeks ago
Mary J The Villages, Florida
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38 reviews from our community

Traveler rating
    21
    9
    5
    2
    1
See reviews for
18
4
2
7
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

Awful hotel awful management. previous guest panties behind the nite stand handicapped shower that was a bad accident waiting to happen water would not stay in shower basically floods the entire bathroom and had to use every towel to get it dried up not to mention the ton of hair in the drain so gross and when I told the... More

Was this review helpful? Yes
Sherrie Lynn M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Dear "Ladylouisville502", I am so sorry to hear you had a bad experience with our hotel finding a ladies garment left in your room and hair in our drains upon you last stay with us. It is our strictest policy to insure that all of our rooms are clean and comfortable and ready for each and every new guest who... More

The Villages, Florida
Senior Contributor
38 reviews 38 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was part of a wedding package. Great place. The breakfast was wonderful especially the cinnamon rolls. Very clean and the staff very helpful and friendly. Only thing was the computer for you to use wasn't working and the wifi was slow in your room. I also,found the pool very murky and the hot tub full of leaves. Could... More

Was this review helpful? Yes
Sherrie Lynn M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Dear Mary J, We so enjoyed having you and your family and friends stay with us during the very special wedding event! Thank you also for the great feedback and patience as we upgrade our wi fi and pool areas. I know the team really appreciates the 5-Star review and look forward to your return visit ... hopefully in the... More

Highland Village, Texas
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed one night as part of a wedding party. Room was comfortable. A bit worn around the edges but overall ok. We arrived early in the day so that we could all spend time around the pool talking and enjoying each others' company. That was not possible. The pool was horrible!!! Green, murky and trash floating in it. Very... More

Was this review helpful? Yes
Sherrie Lynn M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Dear threepuppies, We are so very sad to hear your stay was not what you have come to expect with a Holiday Inn Express & Suites hotel. I want to thank you for letting us know about the condition of our pool the day you were with us and that you were not happy with our breakfast. The management staff... More

Garland, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

Very friendly and most helpful. Welcoming and go beyond the normal realms to help their guests. Very clean and also provide full breakfast. Clean pool and clean workout room is available. Staff and guests are friendly and supportive of one another. Staff is very knowledgeable of surrounding area and goes over and beyond what they have to. Sherry Lynn has... More

Was this review helpful? Yes 1
Sherrie Lynn M, Public Relations Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Dear RHEN2B, We so enjoyed having you stay with us and thank you so much for taking time to right our review rating at a 5-Star! We are thrilled you loved the experience you had with our staff and look forward to the next time we can treat you like family! You are our very honored guest! Kindest Regards, Sherrie... More

Mount Pleasant, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2014

Everyone at the hotel was very nice and helpful. Breakfast was good, room was clean, beds very comfortable. Had a very good experience. The hotel was very clean. Pool area was clean and nice. Would recommend this hotel, we will stay here again

Was this review helpful? Yes 1
Sherrie Lynn M, Public Relations Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Dear Pam S. , Thank you so much for taking the time out of your busy schedule to let us know you loved your stay with us! We strive to make sure you have the best experience and we loved having you with us! I hope we get to see you and yours again soon and we look forward to... More

Rockwall, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2014

Hello I recently visited this hotel and the manager Sherrie Lynn and Brittany and Staff were incredible. They were so welcoming and willing to help with any and all requests of my large family. I have been to many hotels and never even met directors or managers and only met staff by name tags, but this hotel made kind conversation... More

Was this review helpful? Yes 1
Sherrie Lynn M, Public Relations Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Dear Ashley D. We are so very excited that you enjoyed your stay with us and we truly loved having you all stay with us! Our staff really appreciates the great feedback and we look forward to seeing you all again very soon!! Safe Travels, Sherrie Lynn & Staff More

Dallas, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2014

Sherrie Lynn and her staff were very accommodating during a time of need for my girlfriend and I. We were very impressed with their professionalism! The place was nice and clean and is located right off the highway.

Was this review helpful? Yes 1
Sherrie Lynn M, Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Dear MattDuncks, Thank you so much for the gracious 5-Star review for our hotel! We loved having you here and look forward to the opportunity to bring you another 5-Star experience! Safest Travels on your way to see us again real soon :0) Kindest Regards, Sherrie Lynn & Staff More

Marble Falls, Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 11, 2014

Huge room with King bed at a super price. Very clean and modern with a very helpful staff. Some early morning traffic noise from nearby Interstate. Travelers will be happy they stayed at this wonderful hotel that leaves enough $ left to explore the Dallas area.

Was this review helpful? Yes 1
Sherrie Lynn M, Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Dear RodJ297, Thank you so much for the great 5-Star review! We are so very happy you are loving your stay experience with us and we hope to see you again very soon! We strive to bring you the very best in Guest Delight and we are thrilled you took time to express yours! Safest Travels, Sherrie Lynn & Staff More

La Verne
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014

The staff was friendly and knowledgeable. The hotel is one of the newer hotels in the area. The bed was comfortable and they had just gotten new pillows. The breakfast included the usual cereal and muffins in addition to scrabled eggs, sausage, biscuits and gravy. There was a pancake machine that made hot pancakes with the push of a button.... More

Was this review helpful? Yes 1
Sherrie Lynn M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Dear BgoodLaVerne, Thank you so much for taking time to give our hotel a 4-Star rating in your review! We appreciate your feedback and continued support and look forward to your very next visit, hopefully in the most near future where we can insure to earn that extra star in guest delight! Safest Travels! Kindest Regards, Sherrie Lynn & Staff... More

Magnolia, Arkansas
Top Contributor
152 reviews 152 reviews
33 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed August 8, 2014

We are Platinum Elite IHG members, so we stay at IHG properties ALOT all over the country. This property was up to the normal standard with the physical property itself. Our room was cool, comfortable, and clean. (The big three C's!) The breakfast was just ok. We have stayed at many that go above and beyond with different options. This... More

Was this review helpful? Yes 1
Sherrie Lynn M, Guest Relations Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Dear LFerrg, I want to sincerely thank you for letting us know about your stay and that our team members who took care of you need some polishing in the be more friendly to our guest direction! We are working to help our new staff realize and live the IHG Guest Delight way of service and this helps us to... More

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Additional Information about Holiday Inn Express Hotel & Suites Royse City - Rockwall Area

Address: 1001 Pullen Street, Royse City, TX 75189
Phone Number:
Location: United States > Texas > Royse City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Royse City - Rockwall Area 2.5*
Number of rooms: 68
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Holiday Inn Express Hotel And Suites Royse City - Rockwall Area

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