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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area

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1001 Pullen Street, Royse City, TX 75189
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Royse City - Rockwall Area
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60 Reviews from our TripAdvisor Community

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Traveler rating
    34
    15
    5
    3
    3
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23
9
2
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (14)
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    (25)
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    (11)
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Caddo Mills, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This hotel from the start had a homey feel. The staff was very friendly and professional, and were very happy to help with anything. The hotel it self was very clean and spacious rooms. We stayed in one of the double bed suites. The only thing I can say, have a goodnight

Was this review helpful? Yes
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi Lisa B Thank you for the review. My staff and I want all our guest to feel at home. With our wonderful beds you can always get a great night sleep at the Holiday Inn Express & Suites Royse City. We will look forward to seeing you again on your travel. Mark More 

New York, NY
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice new place. Great staff, well maintained, centrally located. The breakfast was a step up from other hotels in this and other chains. Gloria runs the breakfast area and does a a tremendous job. She takes great pride in her work and it shows. She is a great asset to this hotel.

Was this review helpful? Yes
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hello mem212 Thank you for the great review of the hotel. And you are correct that Gloria is a great asset to this hotel. She takes great pride to insure our guest get a great breakfast before they leave for the day. I will make sure that Gloria is taken care of for this great review on her. Have a... More 

Little Rock, Arkansas
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great night's sleep, comfortable beds, clean and roomy- front desk service was polite, friendly and helpful. Only had a little issue with a door plate not allowing the door to lock properly. They switched us to another room without a problem.

Was this review helpful? Yes
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

HI F P I hope you had safe travels home. Thank you for staying at the Royse City Holiday inn Express. Thank you for the great comments on the hotel and staff. Mark More 

Taft, California
Level Contributor
153 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's a Holiday Inn Express, so you know what to expect. This one was clean, the room was in good shape and the beds were comfortable. Service was good, the complimentary breakfast had plenty of offerings, the pool was larger than average for this brand. Highly recommended if you need a place to stay off the I-30

Was this review helpful? Yes
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hello Ted M Wow what a great review of the hotel. Thank you so much for staying with us and we look forward to seeing you again soon. Mark More 

Fort Worth, Texas
Level Contributor
129 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed July 13, 2015

Very well appointed room....extra cold a/c... Comfortable bed, nice shower! Stayed the night after a wedding! Very nice front desk clerks, close to gas station that carry snacks and beer & wine! Small fridge in rooms, coffee maker, free breakfast included! Would stay again😊

Was this review helpful? Yes
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi glennjam Thank you so much for the great review of the hotel. Its wonderful to here that we were able to take care of you and make you feel at home. Mark More 

Houston, Texas
1 review
5 of 5 stars Reviewed July 10, 2015

My fiancé and I stopped at this hotel while on vacation. The location was perfect and right off I-30 so it was very easy to get to places we needed to go. The hotel was neat, clean, and the staff was very generous. The main thing I look for when I stay at hotels is the cleanliness of the room... More 

Was this review helpful? Yes
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi Stephanie A I am so thrilled that you stayed with us and found the hotel as clean as you wanted. We do take pride in the hotel and hope that we can make our guest fell at home. Mark More 

Memphis, Tennessee
Level Contributor
3 reviews
2 of 5 stars Reviewed June 8, 2015

Checked in for one night only traveling I30. Won't stay there again. Checked in Sunday night between 9:30-10:00 pm. No one was at the front desk when we arrived & when she did come out to help us, she was not attentive nor friendly, seemed like we were interrupting something, (same was true of the morning clerk). We were fully... More 

Was this review helpful? Yes
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi 65jwt2015 I do apologize for the issues you had at the hotel. the elevator being down is a very ruff issues for the hotel to have and making our guest walk up stairs. However, The staff cannot control when the equipment goes down. We do try our best to make our guest comfortable during these issues. I hope that... More 

Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 5, 2015

We stayed here for a few days while visiting family in the area. We were pleased with the clean room and up to date facilities and how quiet it was. Our room was very near the elevators but we were never bothered by any noise. The breakfast is fairly standard fare for this kind of hotel. The staff worked hard... More 

Was this review helpful? Yes
HIEDallasWest, General Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hello LoneStarReader Thank you for the great things you said about the hotel. we hope to see you again soon. Mark More 

Paris, Tennessee
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 27, 2015

Breakfast was great for a hotel buffet. More room than most in the breakfast area. Front desk staff went out of their way for us with a reservation issue and with any request that we had. Clean room and there was a good 'feel' if you will in both the room and the hotel. If in the area again would... More 

Was this review helpful? Yes
HIEDallasWest, Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi catbertcool The staff had a great time with the wedding guest. You where a pleasure to work with. We hope to see you soon. mark More 

College Station, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 26, 2015

We stayed at the holiday inn for a wedding. The service was great. We were greeted promptly and our room was ready for us, even though we were a little early. It was a very quiet area and the hotel was quiet as well. The hotel provided a shuttle for us to and from the wedding venue, which was a... More 

Was this review helpful? Yes
HIEDallasWest, Manager at Holiday Inn Express Hotel & Suites Royse City - Rockwall Area, responded to this review

Hi allison m Thank you so much for the great review of the hotel. We are happy to know you had a great time at the wedding. Mark More 

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