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All 1 Rowlett hotels

Comfort Suites Lake Ray Hubbard

2.5 of 5 Hotel   |   8701 E. Interstate - I-30, Rowlett, TX 75088
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Ranked #1 of 1 Hotels in Rowlett
A recent review
3 of 5 stars Reviewed September 13, 2014
timandantoinette Chandler, Arizona
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42 reviews from our community

Traveler rating
    9
    14
    9
    2
    8
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15
9
2
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chandler, Arizona
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 13, 2014 via mobile

I was blown away by the beauty of Lake Ray Hubbard and this hotel! The hotel is located in a wonderfully convenient and safe area. The staff was very kind and accommodating. The room was great, the bed was soft and the tv was a large flat screen tv with crystal clear picture. The only issue I had with this... More

Was this review helpful? Yes 1
CSLakeRayHubbard, Manager at Comfort Suites Lake Ray Hubbard, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. I am glad that you enjoyed the value and the convenient location of our hotel! We do apologize for the bugs... More

Rowlett, Texas
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 8, 2014

No traveler should experience black mold in the bathtub but we did. We booked the Suite with a kitchen so we could cook in and save money rather than going out to eat all the time. Unknown to us the refrigerator was not cooling and we lost our food because of it. Maintenance's solution was to unplug it for an... More

Was this review helpful? Yes 1
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. We hope to see you again someday and... More

Travelers are raving about these Rowlett hotels

Minneapolis
1 review
3 of 5 stars Reviewed June 16, 2014 via mobile

Room had dried blood on sheets; spiders and webs on walls; hair on linens as well; tub was dingy stained. Refused my request for a room change, instead offered new sheets that I was expected to change. Location only had a chicken chain and barbeque setup in gas station, so quality eating involved putting in a distance drive. One employee... More

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CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

It is disheartening to learn that you were not impressed with our accommodations, amenities and services. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations... More

Washington DC, District of Columbia
Top Contributor
171 reviews 171 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed June 5, 2014

I've stayed here on several occasions and each time the staff has been friendly and the location is very accessible from Rockwall or Garland/Mesquite area. As I've said, i've stayed here before and i'll certainly stay here again.

Was this review helpful? Yes
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

It is wonderful to hear from you! It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities over and over throughout the years. We thank you for your loyalty and look forward to serving you again in the future! More

Pattaya, Thailand
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 20, 2014

We stopped here after another long day of road-tripping heading east out of Dallas. All the lakeview rooms were taken but as we were not booking in advance we don't expect to get those rooms. There are a few restaurants and a fuel station close by which is handy. The rooms are clean and comfortable, surprisingly the road isn't noisy... More

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CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Thank you for this thorough and insightful review. More

Dallas, Texas
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 9, 2014

The staff seemed a little questionable but they were ok... The room was nice had spent a few hours at the lake on a Sunday afternoon decided to get a room here it was enjoyable would stay again if in the area

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CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Thank you so much for taking the time to share your experience with us! We are so glad that your stay was enjoyable and we look forward to seeing you again! More

Hot Springs Village, Arkansas
Top Contributor
62 reviews 62 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 6, 2014

This is a very nice Comfort Suites at a good price. Room was comfortable and breakfast typical for roadway hotels. Room was very bright due to all night service station area next to hotel. Get a room on East side of hotel, not West. When we checked in, clerk asked if we wanted wake up call and entered it into... More

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CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Thank you for taking the time to share your experience! We sincerely appreciate your time and effort to write us a very insightful review. It is our goal to provide the best lodging experience to our valued guests and your comments are enlightening and revealing. I apologize for the issue with your wake-up call and we hope that during your... More

2 reviews
1 of 5 stars Reviewed March 17, 2014

My husband made reservations over the phone and requested they use some of our points to compensate for the room. He was assured on the phone yes that would be no problem. The stay was fine, at check out, they charged our card. WHAT GOOD ARE POINTS

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CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Hello Roberta, I want to apologize for this miscommunication and error on our part. There are some situations where points can be used and some in which they cannot. I am not sure which sort of situation you were in, but you were either misinformed or your request to use the points was somehow forgotten before you checked out. In... More

California
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 27, 2013

This is the second time we have stayed at the Comfort Suites. Check in ran into a snag with the printer, but the gentleman was very efficient with getting us set up in a room. Selection at the breakfast bar, was fruit, cereals, eggs, ham, yogurt, bagels, muffins, etc. Rooms were nice and clean. A sofa and desk all provided... More

Was this review helpful? Yes 1
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Hearing your heart-warming feedback is indeed inspiring. We couldn’t be more honored to have served you and your family really well. We truly value the faith and trust you have given us, you can be assured that we will continually work hard into ensuring that we meet your utmost expectation every time. The appreciation you gave for the efficient staff... More

Bartlesville, OK
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 17, 2013

We stayed here on 2 nights; going to and coming back from soutgeast Texas. Reservations were made in advance; paid in the $60 range for a king suite. Excellent value. The front desk people were outstanding; people-persons, for sure. The room was quiet; no road noise; it sits on I-30 in east Dallas suburb. Our room, on both nights, faced... More

Was this review helpful? Yes
CSLakeRayHubbard, General Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Thank you so much for taking the time to respond to the survey. We are pleased that we were able to give you a excellent value for your stay as you had to go back and forth to East Texas. All the staff try to give our guests a comfortable, quiet place to stay. We appreciate your comments on the... More

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Additional Information about Comfort Suites Lake Ray Hubbard

Address: 8701 E. Interstate - I-30, Rowlett, TX 75088
Phone Number:
Location: United States > Texas > Rowlett
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Lake Ray Hubbard 2.5*
Number of rooms: 62
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Also Known As:
Comfort Suites Lake Ray Hubbard Hotel Rowlett
Comfort Suites Rowlett
Rowlett Comfort Suites

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