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All 1 Rowlett hotels

Comfort Suites Lake Ray Hubbard

2.5 of 5 Hotel   |   8701 E. Interstate - I-30, Rowlett, TX 75088
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Comfort Suites Lake Ray Hubbard
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Ranked #1 of 1 hotels in Rowlett
A recent review
4 of 5 stars Reviewed December 27, 2013
TravelinCalifornia California
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35 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 4 weeks ago

My husband made reservations over the phone and requested they use some of our points to compensate for the room. He was assured on the phone yes that would be no problem. The stay was fine, at check out, they charged our card. WHAT GOOD ARE POINTS

Was this review helpful? Yes
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Hello Roberta, I want to apologize for this miscommunication and error on our part. There are some situations where points can be used and some in which they cannot. I am not sure which sort of situation you were in, but you were either misinformed or your request to use the points was somehow forgotten before you checked out. In... More

California
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 27, 2013

This is the second time we have stayed at the Comfort Suites. Check in ran into a snag with the printer, but the gentleman was very efficient with getting us set up in a room. Selection at the breakfast bar, was fruit, cereals, eggs, ham, yogurt, bagels, muffins, etc. Rooms were nice and clean. A sofa and desk all provided... More

Was this review helpful? Yes 1
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Hearing your heart-warming feedback is indeed inspiring. We couldn’t be more honored to have served you and your family really well. We truly value the faith and trust you have given us, you can be assured that we will continually work hard into ensuring that we meet your utmost expectation every time. The appreciation you gave for the efficient staff... More

Bartlesville, OK
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 17, 2013

We stayed here on 2 nights; going to and coming back from soutgeast Texas. Reservations were made in advance; paid in the $60 range for a king suite. Excellent value. The front desk people were outstanding; people-persons, for sure. The room was quiet; no road noise; it sits on I-30 in east Dallas suburb. Our room, on both nights, faced... More

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CSLakeRayHubbard, General Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Thank you so much for taking the time to respond to the survey. We are pleased that we were able to give you a excellent value for your stay as you had to go back and forth to East Texas. All the staff try to give our guests a comfortable, quiet place to stay. We appreciate your comments on the... More

Lincoln, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 13, 2013

Please don't assume that because I have nothing good to say that I am simply whining. I travel a great deal on business and can honestly say that I have never stayed in a worse place. We arrived late at night and found the receptionist completely disinterested and it was almost like we were disturbing her from whatever she is... More

Was this review helpful? Yes 1
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

We are driven by the motivation of giving our guests a comfortable and pleasant experience to remember. To hear that we have failed on that aspect is indeed troubling. We wish to extend our sincerest apology for falling short in meeting your expectations. Rest assured that your voice will be heard and we will assess and evaluate our shortcomings so... More

Travelers are raving about these Rowlett hotels

Sulphur, Louisiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 13, 2013

Planned to stay in Rockwall but was told there were no rooms; they called around and got us in without much fuss. Room was spacious, linens were clean; a little wear beginning to show on fixtures and furniture, but the bed was very good and firm. Grounds needed policing, as litter and cigarette butts were all over. Breakfast was quite... More

Was this review helpful? Yes
CSLakeRayHubbard, Guest Relations Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Our dedication to serve is fuelled by the wonderful feedback our guests openly share to us, thank you for choosing to stay with us and giving us an opportunity to show you the kind of service we are willing to give our valued guests. The appreciation you have for the spacious and comfortable room as well as the good breakfast... More

Houston, Texas
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 4, 2013 via mobile

The hotel was clean and the staff was friendly and courteous . The hotel provided breakfast and it was filling. It was a last minute decision to attend a family member's birthday party. The hotel was close and gave a discount to us as a group.

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CSLakeRayHubbard, General Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Lee, we very much appreciate you taking time to respond regarding your recent stay with us for your family member birthday party. All of our staff strive to make our guests stay enjoyable. I understand it was a last minute decision for you to make the trip. I am glad that we were able to accomodate you and your party... More

2 reviews
5 of 5 stars Reviewed August 3, 2013

I arrived really late and the receptionist was super nice. I was really tired but the room was the perfect haven to get some rest. Breakfast in the morning was also a delight!! It was a plus that this hotel was pet friendly. I would definitely stay again or recommend it to anyone!

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CSLakeRayHubbard, General Manager at Comfort Suites Lake Ray Hubbard, responded to this review

ndgarza12, thank you for taking time to review your recent stay with us. Our goal is to make your stay a haven of rest, as you stated. I am glad that our staff was friendly, quick and met your needs after a long, tiring trip. We realize that to some of our guests the pets are a part of the... More

Manhattan, ks
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 1, 2013

I've stayed here several times when visiting family in the area, and stayed most recently for two nights in April 2013. The location is convenient to I-30, with the downside being there is usually constant traffic noise from the highway. Renovations continue. The good--big spacious bathrooms, very firm and comfortable king beds, decent price. The bad--highway noise, bed pillows are... More

Was this review helpful? Yes 1
CSLakeRayHubbard, General Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Tallgrass05, Thank you for reviewing your recent stay with us. We are glad that you like the accomodations. We do apologize for the highway traffic noise. We have been renovating and have some new bedding, hopefully they will meet your needs better. We hope that you will consider us on your next trip to the area. We will do our... More

Whitehouse, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2013

Be warned this hotel is being renovated. I wish it had been noted on the website. We would have selected a different hotel. The fresh paint smell was very over whelming. We ended up sleeping with the window open trying to get some fresh air in the room. I will say that the painter/carpenters were very pleasant and respectful of... More

Was this review helpful? Yes
CSLakeRayHubbard, General Manager at Comfort Suites Lake Ray Hubbard, responded to this review

alison_c1304, Thank you for responding in regards to your recent stay. We apologize for the inconvenience during the renovations. We have completed the renovations, including new carpet. We hope that you will consider us for any future stays and that you enjoy the changes that have been made. More

Springfield, Illinois
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 4, 2013

One of the best in the Choice Hotel chain. This one is currently being renovated but even with that the staff outperforms many others. Truly a gem, thanks to the management staff for helping out to overcome some obstacles created by the renovation. We will be back.

Was this review helpful? Yes
CSLakeRayHubbard, General Manager at Comfort Suites Lake Ray Hubbard, responded to this review

Tighedog, Thank you for letting us know about your recent stay. We always appreciate your positive feedback. We are thankful for your understanding during the renovation process. We look forward to seeing you on your next visit. We hope that you enjoy and appreciate the changes that have been made. More

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Additional Information about Comfort Suites Lake Ray Hubbard

Also Known As:
Comfort Suites Lake Ray Hubbard Hotel
Comfort Suites Lake Ray Hubbard Hotel Rowlett
Comfort Suites Rowlett
Rowlett Comfort Suites
Address: 8701 E. Interstate - I-30, Rowlett, TX 75088
Phone Number:
Location: United States > Texas > Rowlett
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Rowlett
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Lake Ray Hubbard 2.5*
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