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BEST WESTERN Executive Inn

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1851 North I-35, Round Rock, TX 78664
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BEST WESTERN Executive Inn
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BEST WESTERN Executive Inn
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149 reviews from our community

Traveler rating
    85
    37
    14
    5
    8
See reviews for
53
27
9
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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There are newer reviews for BEST WESTERN Executive Inn
See the most recent reviews
Austin, Texas
2 reviews
5 of 5 stars Reviewed September 24, 2014

This was my second visit to this hotel and the customer service is superior.... I checked in with Ladonna she went out of way to accommodate my special request form a bottom floor room to assisting me with local restaurants and hot spots. The room was beautiful, very clean and comfrontable.

Was this review helpful? Yes
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear sweettravelinggirl, On behalf of the entire staff I would like to thank you so much for the wonderful review and the great comments about our excellent Front Desk Agent, Ladonna. We love to see great reviews like these about our property and staff especially from guests, such as yourself, that have stayed at our property multiple times. We look... More 

Waco, Texas, United States
1 review
5 of 5 stars Reviewed September 23, 2014

Very clean, very helpful staff, and pet friendly. We stayed there for a week and every day the staff was very nice and they cleaned the room every day and restocked with clean linens. The ladies in the front desk, Ladonna and Ana were very helpful and were able to answer any question we had about the area and any... More 

Was this review helpful? Yes
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Hi Christine S! Thank you so much for your wonderful review. Ana and Ladonna are definitely "awesome" and I appreciate you taking time out to recognize them. Since the hotel is next to the YMCA and a restaurant, it is definitely a quiet place to stay. Again, thanks for the great review and we can't wait to see you on... More 

Rotterdam, The Netherlands
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 17, 2014

Our room in this hotel was very noisy, we could hear our neighbours on both sides and upstairs and ofcourse the highway. The toilet in this room kept sort of flushing itself. Because of all these noises we could barely sleep. Breakfast the next morning was awful, there was nobody overlooking the breakfast area and thus they were out of... More 

Was this review helpful? Yes
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear Nathalie K, First and foremost, I want to sincerely apologize for us missing the mark on your stay. Customer service and room conditions are something we take very serious and we apologize for the lack of personnel during breakfast. It was a full house and we were unfortunately short staffed that day. New toaster has been ordered and is... More 

Mission
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 11, 2014

My wife had an appointment at Scott and White and this location was very convenient for this. The room was quite comfortable and was able to be have a ground floor room as requested. The breakfast had a large number of choices with eggs and other hot items. I would definitely consider staying here if we need to be in... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Hi Gillum S! We are so glad you enjoyed your stay with us and thank you for the great review. One of the things we get lots of compliments on is our large breakfast buffet.... an I'm glad you liked that as well. We definitely welcome all guests that are coming from Scott an White hospital. We hope to see... More 

Rancho Viejo, TX, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2014

We needed to meet our son halfway between Brownsville and Dallas. We love Best Western and thought about staying in Austin. Most hotels were booked for the Texas Longhorns game and prices were very high. I found this hotel in Round Rock and gave it a try. We arrived late at night and very tired. The night clerk (Bonney) was... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWesternRR_GM, Manager at BEST WESTERN Executive Inn, responded to this review

Dear Adonay D, On behalf of the entire staff we would like to thank you for such a nice review. I'm so glad you got a comfortable night sleep in our beds. That is definitely one of the things the guests love most about our property. We look forward to you staying at our property in the future and we... More 

Conroe, Texas, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 29, 2014

Our son is in the hospital and the stuff has been great and they ask how he is done. the rooms are clean and the breakfast was good. Thanks to the stuff for all your help in making us feel at home during this time. hope the next time I have to come this way it will be for fun... More 

Was this review helpful? Yes 2
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Michelle, Thank you for writing your review. It was a pleasure having you and your husband stay with us for so long. You both are amazing people that the entire staff adore. We hope your son has a speedy recovery and we cannot wait to see the entire family stay here together on different circumstances. Thank you again, Tushar Patel... More 

New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2014

I was visiting the Austin area on business and it was my first time there. After a long day of meetings, I'm glad I found a place with great service. Alex was incredibly helpful and he even recommended a great restaurant to take my client. I highly recommend this hotel and I'll be staying here next time.

Was this review helpful? Yes 1
BestWesternRR_GM, Manager at BEST WESTERN Executive Inn, responded to this review

Hi Damon Y! Thank you for your excellent review! We definitely take pride in our customer service and know when you are travelling from out of town, having a front desk agent give you great concierge service can be very helpful. We are glad you enjoyed your stay with us and look forward to seeing you in your future travels.... More 

Round Rock, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 27, 2014

I am new to the Round Rock/Austin area, my orginal accomodations was at the Extended Stay America located at 6300 US Hwy. 290 E. Austin TX 78723, the two rooms they provided was extremely dirty. I checked into the Best Western Executive Inn on August 21th, my departure 30th of August 2014. The breakfast was fresh and tasty. Usually I... More 

Was this review helpful? Yes 1
BestWesternRR_GM, Manager at BEST WESTERN Executive Inn, responded to this review

Hi debernal45, We love hearing our guests were thrilled with their stay and especially with the customer service they received. I am glad Alex and Ladonna were able to make you feel at home while you were so far away from your actual home for that long. Please stop by and see us the next time you are in town!... More 

Angleton, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014

the room was clean, but the bed was hard. It was a queen size. my husband & I are used to king bed with memory foam, so guess I can't complain to much. The breakfast was good, I love their Texas waffles. All in all our experience at this Best Western Executive inn, Round Rock, TX was good .

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Hi Joyce, I am delighted to hear you had a great stay with us. I wish the beds could have been more comfortable for you. We do normally get many compliments on the beds, however everyone does have different tastes when it comes to beds. We hope you come back and stay with us and perhaps we can get you... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

I want to say that Bonney S. was perfect when I check in she had so much info about the area she has great people skills & it was a great decision that best western has her as an employee of this great hotel chain I want to thank u all for the great stay

Was this review helpful? Yes 1
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Miguel, I appreciate the great feedback you wrote about Bonney! She is an amazing front desk agent and a huge asset to our hotel. The entire staff definitely prides themselves in customer service and they do a great job exceeding customer expectations. Come back and see us soon! Tushar Patel 512-255-3222 More 

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