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BEST WESTERN Executive Inn

2.5 of 5 1851 North I-35, Round Rock, TX 78664
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Certificate of Excellence 2014
BEST WESTERN Executive Inn
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BEST WESTERN Executive Inn
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125 reviews from our community

Traveler rating
    70
    32
    11
    4
    8
See reviews for
45
22
7
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Executive Inn
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Rancho Viejo, TX, United States
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 3, 2014

We needed to meet our son halfway between Brownsville and Dallas. We love Best Western and thought about staying in Austin. Most hotels were booked for the Texas Longhorns game and prices were very high. I found this hotel in Round Rock and gave it a try. We arrived late at night and very tired. The night clerk (Bonney) was... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWesternRR_GM, Manager at BEST WESTERN Executive Inn, responded to this review

Dear Adonay D, On behalf of the entire staff we would like to thank you for such a nice review. I'm so glad you got a comfortable night sleep in our beds. That is definitely one of the things the guests love most about our property. We look forward to you staying at our property in the future and we... More

Conroe, Texas, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2014

Our son is in the hospital and the stuff has been great and they ask how he is done. the rooms are clean and the breakfast was good. Thanks to the stuff for all your help in making us feel at home during this time. hope the next time I have to come this way it will be for fun... More

Was this review helpful? Yes 2
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Michelle, Thank you for writing your review. It was a pleasure having you and your husband stay with us for so long. You both are amazing people that the entire staff adore. We hope your son has a speedy recovery and we cannot wait to see the entire family stay here together on different circumstances. Thank you again, Tushar Patel... More

New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2014

I was visiting the Austin area on business and it was my first time there. After a long day of meetings, I'm glad I found a place with great service. Alex was incredibly helpful and he even recommended a great restaurant to take my client. I highly recommend this hotel and I'll be staying here next time.

Was this review helpful? Yes 1
BestWesternRR_GM, Manager at BEST WESTERN Executive Inn, responded to this review

Hi Damon Y! Thank you for your excellent review! We definitely take pride in our customer service and know when you are travelling from out of town, having a front desk agent give you great concierge service can be very helpful. We are glad you enjoyed your stay with us and look forward to seeing you in your future travels.... More

Round Rock, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 27, 2014

I am new to the Round Rock/Austin area, my orginal accomodations was at the Extended Stay America located at 6300 US Hwy. 290 E. Austin TX 78723, the two rooms they provided was extremely dirty. I checked into the Best Western Executive Inn on August 21th, my departure 30th of August 2014. The breakfast was fresh and tasty. Usually I... More

Was this review helpful? Yes 1
BestWesternRR_GM, Manager at BEST WESTERN Executive Inn, responded to this review

Hi debernal45, We love hearing our guests were thrilled with their stay and especially with the customer service they received. I am glad Alex and Ladonna were able to make you feel at home while you were so far away from your actual home for that long. Please stop by and see us the next time you are in town!... More

Angleton, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014

the room was clean, but the bed was hard. It was a queen size. my husband & I are used to king bed with memory foam, so guess I can't complain to much. The breakfast was good, I love their Texas waffles. All in all our experience at this Best Western Executive inn, Round Rock, TX was good .

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Hi Joyce, I am delighted to hear you had a great stay with us. I wish the beds could have been more comfortable for you. We do normally get many compliments on the beds, however everyone does have different tastes when it comes to beds. We hope you come back and stay with us and perhaps we can get you... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

I want to say that Bonney S. was perfect when I check in she had so much info about the area she has great people skills & it was a great decision that best western has her as an employee of this great hotel chain I want to thank u all for the great stay

Was this review helpful? Yes 1
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Miguel, I appreciate the great feedback you wrote about Bonney! She is an amazing front desk agent and a huge asset to our hotel. The entire staff definitely prides themselves in customer service and they do a great job exceeding customer expectations. Come back and see us soon! Tushar Patel 512-255-3222 More

Houston, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2014

We stay at this hotel every summer with my family while visiting Austin and we enjoy it every time. The staff is very nice and courteous. The breakfast is better than most hotels we have stayed in. Will be back next year

Was this review helpful? Yes 2
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Hi Texas H!, Thank you for positive review of our hotel! i am always glad to hear great comments from guest that visit our property regularly. A large portion of our guests are regular customers and they were all excited when they found out we remodeled and completely renovated the entire hotel early this summer. We look forward to seeing... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

We really enjoyed this hotel! The room was comfortable, the staff was friendly, there was a nice breakfast, and the hotel was welcoming to our large dog! I would definitely consider staying here again next time I am in the Austin area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Thanks for the great review lindabI6641ZU! I am so happy to hear you had such a wonderful stay at our property! At our hotel, we know how important pets are to many of our guests and we do everything we can to accommodate them. Not only that but we also have the cheapest pet fees in town! We look forward... More

Austin, Texas
2 reviews
2 of 5 stars Reviewed August 15, 2014

I was a guest of this hotel this past week and was very disappointed in the behavior I witness from the girl at the front desk Thursday evening. Totally inapproiate for a employee to be setting on the sofa with some man durning the time they should have been working. That in its self may have not been so bad... More

Was this review helpful? Yes
BestWesternRR_GM, Manager at BEST WESTERN Executive Inn, responded to this review

Dear sweettravelinggirl, We appreciate your comments and thank you for choosing our Best Western Round Rock during your previous stay with us! I do apologize about one of our staff members not being behind the desk and on the sofa. We do hope you enjoyed the stay at the hotel and invite you back so that we can exceed all... More

Whittier, California
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 11, 2014

I have reviewed this place before in January but since then they have had a change in Management They are still number 1 in Round Rock Alex works the evening shift and was very helpful and offered advice and help to any questions I had and I just wanted to offer that shout out Thanks Again and we will be... More

Was this review helpful? Yes 2
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Hi s3production! I appreciate your great review! While the hotel has changed ownership, the previous owner and myself have been great friends for many years and we have the same high standards when it comes to customer care. I'm glad you choose us when you are in town and thank you for your positive feedback on Alex.... he's a great... More

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Additional Information about BEST WESTERN Executive Inn

Address: 1851 North I-35, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Inn 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Best Western Round Rock
Round Rock Best Western

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