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BEST WESTERN Executive Inn

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1851 North I-35, Round Rock, TX 78664
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BEST WESTERN Executive Inn
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174 Reviews from our TripAdvisor Community

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Traveler rating
    97
    45
    17
    5
    10
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63
35
11
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Dallas Texas
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We like this Best Western and the renovations are adding to our comfort. The problem with the A-C was it was too cold and couldn't be controlled (Imagine that - too cold in Texas in July!). The problems at the pool happen (managers nightmare, for sure) However, the manager handled it very well - had to evict the offending persons.... More 

Review collected in partnership with Best Western

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Dallas, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

After trying to get a room last minute around San Antonio,Texas and was unsuccessful,we continued north toward home. Nothing could be found clear to New Braunfels,Texas. I called Best Western Executive Inn in Round Rock,Texas. Ana answered the phone. Her friendly demeanor and smile I could almost see on the phone convinced me to reserve a room. We drove just... More 

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Las Vegas, Nevada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

After a long day of travel with small children, all we wanted to do was check in to our hotel and relax. Unfortunately this is not what we got. We booked 2 conjoined rooms for our family visit. The staff was very friendly but not able to accommodate as well as I feel they should for Diamond Members. When we... More 

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Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived later in the evening, after a long day driving. I went in to checkin and was met by a genuine friendly lady on the front desk, as she checked me in she got chatting to me about my trip and that I was soon to be heading back to Scotland. It really felt like chatting to a friend.... More 

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Brownwood
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

We only stayed for one night, but everything went very smoothly. All the staff we encountered were great, the breakfast was well stocked, and the room was very cool and quiet. Superb water pressure in the shower, everything was fresh and clean. No complaints here!

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Corpus Christi, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Ladonna was an excellent lady! She was accommodating all my needs even though I was a handful. My family and I will definitely come back to the best western on our next stay. She let helped me get into another room to be closer with the team. Physically walked to my room to check on the room key problems I... More 

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BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear jaebik1229, Thank you for your FIVE STAR review!! The entire team works very hard to make sure each guest has a comfortable and memorable stay. I am glad you enjoyed your stay and am excited to have you come back and visit us next year during your tournament. Safe travels and we will see you soon! Tushar Patel General... More 

Santa Barbara, California
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We are long time Best Western customers who have never had to write a bad review about a Best Western hotel. Unfortunately, there is a first time for everything. Although the staff was nice at this hotel, we noticed right away that our room had a strong chemical smell like carpet cleaner. We decided we could deal that but then... More 

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BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear 7Kathi_D, Thank you for taking time out to review our hotel in Round Rock. I do want to apologize that you did not have a perfect stay at our hotel. I do want to address your situation that you had. Upon investigation of your room we found no evidence of bugs and the strong chemical smell that you were... More 

Austin, Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I was in town for a friends bridal shower and decide to stay overnight at the last minute, well all the hotels in Austim proper were sold out. I decided on Best Western because for the mosr they are always clean and well kept to my suprise this location was more than just well kept, mostly new furnishing, great hot... More 

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BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear gman159, Thank you for your FIVE STAR review!! We are so happy you enjoyed our newly renovated rooms ,excellent location, huge hot breakfast buffet, and of course our excellent staff. We are thrilled you will be back to visit us and look forward to seeing you again. Tushar Patel General Manager More 

Tuscaloosa, Alabama
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 22, 2015

Large. clean rooms with new furniture. Comfortable mattresses. Excellent housekeeping and front desk services. Great price. Lots of places to eat and shop nearby. A few miles away from Austin proper, but 10 minutes gets you to UT and the Capital with fewer traffic hassles than staying close to town. I will definitely return to this property when I visit... More 

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BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear Jim S, Thank for writing your FIVE STAR review of our Best Western hotel in Round Rock. We are thrilled you enjoyed our world class housekeeping and customer service!! We are so close to Austin that it makes us the perfect location for people wanting the best of both worlds. We can't wait for you to visit us again.... More 

Wiesbaden, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 22, 2015

Musty smelly rooms,like the furniture and the floors seemed damp and mildew. Internet kept going out. Breakfast was cold and really not very good. Stay somewhere else! Keep looking for something better. It isn't worth it to stay there.

Review collected in partnership with Best Western

Was this review helpful? Yes
BestWesternRR_GM, General Manager at BEST WESTERN Executive Inn, responded to this review

Dear Jmdock, Thank you for taking time out to review our property. The Management staff here would like to let you know that we appreciate you bringing your concerns to our attention. Since your review we have hired a new carpet cleaning company to deep clean all the rooms and have all of our rooms smelling nice and fresh. We... More 

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