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Holiday Inn Express Round Rock

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2340 North IH-35, Round Rock, TX 78728
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Holiday Inn Express Round Rock
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100 Reviews from our TripAdvisor Community

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Traveler rating
    45
    28
    12
    7
    8
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35
13
4
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Frisco, Texas
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I traveled to this hotel during a sporting event with my child and the team. The location is excellent- very close to restaurants and outlets.The beds and pillows are comfortable and the large LG TV's have lots of channels to watch. The double queen rooms have space along with a refrigerator, microwave and coffee pot. The rooms only seem to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Round Rock, responded to this review

Dear Lindsey S, We would like to thank you for taking the time to review your recent stay. We are glad that you found our hotel location convenient in terms of dining choices and shopping. We also appreciate that you found our beds comfortable. While we are happy with your kind comments, we would like to apologize for the failing... More 

Dallas, Texas
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

We had a special price per night that took about $40 off the regular rate due to a special event over the past weekend. Overall, I felt the price we paid was pretty appropriate, but the most important part is that the staff was extremely friendly and helpful. First night we got there, the night shift front desk attendant offered... More 

Was this review helpful? Yes
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Just had to leave early from a stay at this hotel after several of my peers complains of bed bugs, bed bug traps hidden between the mattress and box spring, ants and other nasty enivronmental issues with this hotel. Mold on the walls. Ceiling falling down in the eating area of the lobby and as you can see from the... More 

Was this review helpful? Yes 1
HIERR2340, General Manager at Holiday Inn Express Round Rock, responded to this review

Thank you for your stay and leaving us a review. We take all feedback from our guests very serious. It helps us to gauge what we are doing right and what we need to improve on. We are truly sorry we were not able to meet your exceptions while staying with us. We appreciate you bringing your concerns to our... More 

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 12, 2015

Good staff. Clean room, relatively comfortable but attention to detail by maintenance and housekeeping could use improvement. I would have been very unhappy if I had paid full rate, but worked for me under circumstances.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Round Rock, responded to this review

Dear Octavia D, Thank you for writing a review about your recent stay with us. Your feedback is greatly appreciated. It is nice to know that you regarded our staff to be good and found our rooms to be clean. However, we apologize for any inconvenience the housekeeping services may have caused you. As a valued guest, please be assured... More 

pdxdesi
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed March 25, 2015

I arrived late in the night and got mixed up with the other holiday inn down the road. The front desk staff were very friendly and helpful. The room was a little dated but very comfortable. Breakfast was good.

Was this review helpful? Yes 1
Kilgore, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Highly recommend this hotel. The hotels we tried to reserve in Austin were already booked due to SXSW and lots of other activities going on. Found this one and had a GREAT EXPERIENCE. Hotel was clean, quiet, comfortable, and had great breakfast selection. Esther at the breakfast bar takes her job very seriously and is a WONDERFUL EMPLOYEE. (very friendly)... More 

Was this review helpful? Yes
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you for letting us know that you enjoyed your stay with us. We know it takes your time to write a review, and we are grateful. In addition, we look forward to your next visit. More 

austin
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed March 17, 2015

Spring Break and South By Southwest were going on so every hotel room in the city was booked. Despite there being a FULL house, everything was clean, maintained and staff worked cheerfuly. There was a whole bus load of kids in the breakfast area and the woman working there was still checking at each table of guests to see if... More 

Was this review helpful? Yes
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you for taking your time to write this review. Our goal each day is to make sure guests will want to return. We look forward to your next visit. More 

Houston, Texas
Level Contributor
120 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed March 16, 2015

Stayed here with the grand kids and found the hotel to good place to stay with kids. The staff was friendly and helpful. The room was quiet and clean. The location was convenient to the freeway. The address was a little misleading in that the location is not actually on IH 35 or it's feeder road. If you miss the... More 

Was this review helpful? Yes
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you! We love to hear from our guests. We hope that we will be your hotel of choice if you return to this area. More 

San Diego, California
Level Contributor
282 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
4 of 5 stars Reviewed March 12, 2015

We held the Walker Family Reunion here and got both great rooms and wonderful support from the staff. We were able to use the common area to visit, exchange pictures and enjoy our time together. The staff went out of their way to ensure we were comfortable. The rooms were great, everyone said so. The beds and bedding were especially... More 

Was this review helpful? Yes
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

We appreciate your letting us know about your stay. Guests deserve the best. When we meet our goal, we are delighted. If you are ever in the area again, please come see us. More 

1 review
5 of 5 stars Reviewed January 8, 2015

My husband, 15 month old daughter and I stood at this Hotel for a total of 3 weeks. We were in town for my husbands work and we came along. We stayed through Christmas & New Years and a week after. The rooms have alot of space, the location is great with everything near by. The service here is AMAZING.... More 

Was this review helpful? Yes
Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Guests like your family make us want to come to work everyday. We will certainly miss you all also. Be careful traveling. We'll be looking forward to your next visit. More 

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