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Holiday Inn Express Round Rock

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2340 North IH-35, Round Rock, TX 78728
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Holiday Inn Express Round Rock
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Holiday Inn Express Round Rock
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96 reviews from our community

Traveler rating
    44
    27
    11
    7
    7
See reviews for
32
13
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (96)
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    (32)
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Senior Contributor
25 reviews 25 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 12, 2015

Good staff. Clean room, relatively comfortable but attention to detail by maintenance and housekeeping could use improvement. I would have been very unhappy if I had paid full rate, but worked for me under circumstances.

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IHGCare, Guest Relations Manager at Holiday Inn Express Round Rock, responded to this review

Dear Octavia D, Thank you for writing a review about your recent stay with us. Your feedback is greatly appreciated. It is nice to know that you regarded our staff to be good and found our rooms to be clean. However, we apologize for any inconvenience the housekeeping services may have caused you. As a valued guest, please be assured... More 

pdxdesi
Top Contributor
51 reviews 51 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 25, 2015

I arrived late in the night and got mixed up with the other holiday inn down the road. The front desk staff were very friendly and helpful. The room was a little dated but very comfortable. Breakfast was good.

Was this review helpful? Yes 1
Kilgore, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Highly recommend this hotel. The hotels we tried to reserve in Austin were already booked due to SXSW and lots of other activities going on. Found this one and had a GREAT EXPERIENCE. Hotel was clean, quiet, comfortable, and had great breakfast selection. Esther at the breakfast bar takes her job very seriously and is a WONDERFUL EMPLOYEE. (very friendly)... More 

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Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you for letting us know that you enjoyed your stay with us. We know it takes your time to write a review, and we are grateful. In addition, we look forward to your next visit. More 

austin
Top Contributor
58 reviews 58 reviews
29 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed March 17, 2015

Spring Break and South By Southwest were going on so every hotel room in the city was booked. Despite there being a FULL house, everything was clean, maintained and staff worked cheerfuly. There was a whole bus load of kids in the breakfast area and the woman working there was still checking at each table of guests to see if... More 

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Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you for taking your time to write this review. Our goal each day is to make sure guests will want to return. We look forward to your next visit. More 

Houston, Texas
Top Contributor
118 reviews 118 reviews
33 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 16, 2015

Stayed here with the grand kids and found the hotel to good place to stay with kids. The staff was friendly and helpful. The room was quiet and clean. The location was convenient to the freeway. The address was a little misleading in that the location is not actually on IH 35 or it's feeder road. If you miss the... More 

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Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Thank you! We love to hear from our guests. We hope that we will be your hotel of choice if you return to this area. More 

San Diego, California
Top Contributor
242 reviews 242 reviews
33 hotel reviews
250 helpful votes 250 helpful votes
4 of 5 stars Reviewed March 12, 2015

We held the Walker Family Reunion here and got both great rooms and wonderful support from the staff. We were able to use the common area to visit, exchange pictures and enjoy our time together. The staff went out of their way to ensure we were comfortable. The rooms were great, everyone said so. The beds and bedding were especially... More 

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Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

We appreciate your letting us know about your stay. Guests deserve the best. When we meet our goal, we are delighted. If you are ever in the area again, please come see us. More 

1 review
5 of 5 stars Reviewed January 8, 2015

My husband, 15 month old daughter and I stood at this Hotel for a total of 3 weeks. We were in town for my husbands work and we came along. We stayed through Christmas & New Years and a week after. The rooms have alot of space, the location is great with everything near by. The service here is AMAZING.... More 

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Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

Guests like your family make us want to come to work everyday. We will certainly miss you all also. Be careful traveling. We'll be looking forward to your next visit. More 

Killeen, Texas
1 review
1 of 5 stars Reviewed December 24, 2014

Racist, Rude Front Desk Staff, and Felt Unwelcomed The negative piece of my visit there was brought on by one of the front desk staff, Kristina who had a terrible mentality when we touched base to reserve a room. Clearly a few Inns have the capacity to give a level Government rate, yet she was providing for me a few... More 

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Frances L, Manager at Holiday Inn Express Round Rock, responded to this review

We here at the Holiday Inn Express and Suites are very sorry to hear about your experience with us. We did not give you the attention to which you were entitled too. The Government rate is a rate that we have no control over so there are times that it may be higher than our best flex rate. Christina is... More 

New York City, New York
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

Had a great weekend at this hotel. Great location, wonderful staff and the room was clean and huge ! The free breakfast was the fuel we needed to withstand the long days at the track. Highly recommended.

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Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

We are so delighted that your stay here met your expectations. Guests deserve the best, and we delivered. Thank you for letting us know. More 

SPRING
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 10, 2014

We stayed here one night while seeing the local sights. We had some trivial maintenance/housekeeping issues with our room, nothing serious, just some difficulty with the telephone and shower drain. Upon checkout we reported these items as needing to be addressed for future guests and the desk agent, Frances, could not have been nicer or more apologetic. Beds were comfortable... More 

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Frances L, AGM at Holiday Inn Express Round Rock, responded to this review

You have made our day! Thank you for letting us that you enjoyed your stay with us. Sometimes things happen that need correction, and we are always grateful when guests give us a chance to correct things. We hope to see you again. More 

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