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All 23 Round Rock hotels

Candlewood Suites Round Rock

2.0 of 5 Hotel   |   521 South IH35, Round Rock, TX 78664
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76%
Ranked #10 of 23 hotels in Round Rock
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Erin O Round Rock, Texas
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60 people have reviewed this hotel

Traveler rating
    32
    14
    4
    7
    3
See reviews for
19
9
6
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Round Rock, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

My husband & I just relocated to the area from Dallas,Tx & had the pleasure of staying a few nights at this location.He had been traveling back-and-forth until I was able to move down.He had been using Hotwire to book hotels (using the "surprise" option...not knowing the hotel name until booked,just the star rating) while in Round Rock.I was so... More

Was this review helpful? Yes
Nikki P, General Manager at Candlewood Suites Round Rock, responded to this review

Erin O Wow! Thank you so much for your great comments about your stay with us last week. We're all so glad you had a wonderful time and appreciate your summary of our hotel. We all wish you well in your continued travels! Best, More

Iowa
Top Contributor
148 reviews 148 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent two nights here in late July on a business trip. While not as nice as the HIExpress hotels, it worked fine. The room was a bit tired, but the bed was good, TV was good, and internet was very good. With a good location, it worked for me.

Was this review helpful? Yes
Nikki P, General Manager at Candlewood Suites Round Rock, responded to this review

We're so glad you had a good stay at our Candlewood Suites! All of our IHG brands are a little different and though you are you used to staying at the Holiday Inn Express brand, we are happy you tried out the Candlewood Suites brand for your stay in Round Rock. Please let us know what we can do better... More

San Antonio, TX
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 28, 2014

The road noise from IH 35 was bad enough but then add in the late night trains with horns blowing! I would suggest ear plugs as I only got 3 hrs of sleep. Hotel key issued at check in didn't work and had to go back to desk to get it activated. Non smoking hotel but halls smell of smoke.... More

Was this review helpful? Yes
Nikki P, General Manager at Candlewood Suites Round Rock, responded to this review

I do regret that you did not get a restful night's sleep as that is our goal for each and every one of our guests. I also love your suggestion of ear plugs and will have these on hand for guests who do need them in order to get a full nights sleep. Thank you! I will make sure that... More

Roseville, California
1 review
4 of 5 stars Reviewed May 22, 2014

I was very pleased and surprised by how clean this hotel was. I am very picky about cleanliness when I'm away from home and this hotel was very pleasing. I was even more surprised by the hospitality of the staff, specifically, a housekeeper named Rachel. Rachel brought us extra towels, took our excess trash and constantly asked us if we... More

Was this review helpful? Yes
Nikki P, General Manager at Candlewood Suites Round Rock, responded to this review

Thank you so much for staying with us and taking the time to complete a review of your stay on TripAdvisor! We are always delighted to hear from our guests and share reviews with the entire team. We strive for this sort of excellence with all of our guests and I am so pleased that you not only enjoyed your... More

Grand Prairie, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 6, 2014

I was attending training near by and decided to stay at this Candlewood Suites. The room was clean and comfortable and the front desk staff was efficient. The only down side is the train horns at 0 dark thirty (multiple times a night). The tracks are only a thousand yards or so south of the hotel. Most times there only... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Round Rock, responded to this review

Dear Dale S, Thank you for taking the time to review our property. I am delighted to hear that you were satisfied with our front desk services and comfortable rooms. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am... More

Lewisville, Texas
1 review
5 of 5 stars Reviewed April 28, 2014

Our Church stayed at this particular Candlewood Suites and this place is incredible and the staff is remarkable especially Steven. The rooms are very clean and have fully functioning appliances and comfortable beds. The staff was very attentive to the needs of every person that came through the doors. Wish they serve breakfast it would be perfect then. Keep up... More

Was this review helpful? Yes
Nikki P, General Manager at Candlewood Suites Round Rock, responded to this review

Mrs. Dorothy I appreciate you taking the time to leave a review of your stay with us - and what a great review! We were glad to have you with us and hope to see you again in the future. Thanks again! More

2 reviews
4 of 5 stars Reviewed April 22, 2014 via mobile

We arrived a little early and the staff was wonderful they went ahead and got us to our suite early. It was better than what I had expected honestly. Very clean, quiet, well stocked with dishes and cookware. We enjoyed our stay well enough that we will for sure be going back again. The only down side was there was... More

Was this review helpful? Yes
Nikki P, General Manager at Candlewood Suites Round Rock, responded to this review

Hi "Itsjustme69"! Thank you so very much for taking the time to post a review on TripAdvisor about your stay with us in April! We love to share these great comments with the entire team during our meetings and are so glad to hear you'll be back with us next time your travels bring you to the Round Rock/Austin area.... More

Killeen, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 6, 2014

When i made my reservations over the phone. I asked if it was in comparison to Holiday Inn Express and I told "yes". In short, it was not. I was very disappointed in the fact that my room had a roach in it and the staff down played as if it was okay. The toilette was running and when I... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Round Rock, responded to this review

Dear Panamanianangel, Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations you received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with... More

Mirabel, Qc
Top Contributor
311 reviews 311 reviews
72 hotel reviews
301 helpful votes 301 helpful votes
5 of 5 stars Reviewed November 12, 2013

We stayed at 4 different Candlewood during our trip in Texas and they were all good. But, this is here that we had the nicest and friendliest greetings and service at check-in and check-out. It needs a special mention. The room was nice, very clean and had a very confo bed. The hotel was quiet, clean and smelled good. As... More

Was this review helpful? Yes 2
Nikki P, General Manager at Candlewood Suites Round Rock, responded to this review

Thank you for such a warm review. I am glad you were able to stick within the Candlewood Suites family throughout your trip! Everyone here works hard to ensure our guests feel as welcomed at our hotel as they do when they're visiting family and friends. We love this place as our home and want everyone to feel the same.... More

Saint Louis, Missouri
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2013

I have stayed at this hotel four straight weekends as I waited for my apartment to open. I can say the staff has been excellent. They gave me the same room every weekend per my request and have be nothing but helpful. They always greet you with a smile and have met all of my needs. I really want to... More

Was this review helpful? Yes 1
Nikki P, General Manager at Candlewood Suites Round Rock, responded to this review

Mr. B I love sharing our guest comments with the team here at Candlewood Suites and your review was truly fantastic. Thank you for taking the time to write about your experience with us and what a great team we have here. We are all excited for your new "digs" and hope you enjoy Round Rock as much as we... More

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Additional Information about Candlewood Suites Round Rock

Address: 521 South IH35, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Round Rock 2*
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Also Known As:
Candlewood Suites Round Rock Hotel Round Rock
Candlewood Round Rock
Round Rock Candlewood Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Come and experience our new Comforts of Home Bedding Collection.At the Candlewood Suites Austin Round Rock Hotel, we put the amenities where they really count: in your room. We are located on IH 35, near Dell Computers and close to restaurants, attractions and shopping centers. Downtown Austin, Austin City Limits, Southwestern University and the University of Texas are all within a 20 minute drive of the hotel. The Dell Diamond with Round Rock Express baseball is 5 minutes away. The Candlewood Suites Round Rock Hotel is conveniently located within 3 miles of Round Rock Hospital, and less than 5 miles from the new Round Rock Premium Outlet center. All guest rooms in the hotel feature full kitchens and one queen size bed. The Candlewood Suites Round Rock hotel offers complimentary laundry facilities, a full fitness center, business desk in the lobby with Internet and both wired and wireless high speed Internet connections in guest rooms. The Candlewood Suites Round Rock hotel is pet friendly. A non-refundable pet fee of $75 to $150 is required along with a signed pet agreement at check-in. Documentation specifying that all vaccinations are up to date must be available. Call hotel for a copy of the full pet policy.The maximum number of guests (including children) allowed per room is 2 in a room with one bed or 4 in a room with 1 queen and a sofa sleeper. ... more   less 
Number of rooms
98

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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