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Candlewood Suites Austin-Round Rock

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521 South IH35, Round Rock, TX 78664
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1 room 1 adult
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Candlewood Suites Austin-Round Rock
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79 Reviews from our TripAdvisor Community

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Corpus Christi, Texas
Level Contributor
175 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything was good but hotel was clean and it was right on the highway so very convenient. The fitness center was better than expected. Kitchen stuff all worked too. Bed was comfy, tv was small and far from bed though.

Helpful?
Thank Thomas K
Raleigh, North Carolina
Level Contributor
200 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed December 1, 2015

Nothing fancy but an excellent value with fully stocked kitchenettes. Close to interstate and only about 20-25 minutes from Austin (depending on traffic which can be terrible on I-35 in central Austin area). We stayed one night on two different dates. There is a nice borrowing area for special needs and appliances. There is also a workout room and common... More 

Helpful?
Thank Ancheviaggio
Level Contributor
2 reviews
5 of 5 stars Reviewed September 20, 2015 via mobile

Just spent the past weekend there and have stayed at other Candlewood Suites before but this one was by far one of the cleanest hotels I've ever stayed in. Staff was friendly and the AC blew very cold which is important in Austin because it was hot outside during our stay. Comfy beds and I nicely equipped suite just as... More 

Helpful?
Thank Delvin M
Crystal C, Manager at Candlewood Suites Austin-Round Rock, responded to this review

Thank you so much for your feedback! We are pleased to know we were able to meet your expectations and look forward to you staying with us again. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 6, 2015 via mobile

Great place to stay. We rolled in late (around midnight) with no reservation and needed a good, clean, PET FRIENDLY, place to stay for the night that didn't charge us an arm and a leg to have our beloved family dog with us (FYI--most hotels in Round Rock charge a $75.00 NON-REFUNDABLE pet deposit, which is crazy. Candlewood only charged... More 

Helpful?
1 Thank Alli C
1 review
5 of 5 stars Reviewed August 1, 2015

Clean, available and first-rate accommodation. Superior quality and exceptional...customer-oriented service. Swift. Best Value. I look forward to my next experience. Will become a program member and only look to stay at this home away from home. There is none better. I guarantee your experience will exceed your expectation in time, space and value.

Helpful?
Thank Bobby P
Austin, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 17, 2015

okay-ish, but feckless staff [altho mostly nice, except for maintenance who are both mean & incompetent]; torn arm cover on easy chair, get a back room, bring your own snacks or drop a mint on their store, kitchen/icebox/furnishings okay [likewise gym], equal priced have breakfast. Hard to find, out in the boondocks.

Helpful?
Thank thchandox
IHGCare, Guest Relations Manager at Candlewood Suites Austin-Round Rock, responded to this review

Dear thchandox, Thank you for taking the time to post a review of our property. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More 

Hamilton, Texas
Level Contributor
98 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed March 26, 2015

I was a bit put off by the route you take to get to the hotel from I-35, but after getting there (near a one way access road I became more impressed. The facility was very clean, reception was swift and friendly and the room was large! We did not hear any traffic noises from I-35, nor any noise for... More 

Helpful?
Thank Sojourner-Texas_USA
Nikki P, General Manager at Candlewood Suites Austin-Round Rock, responded to this review

I am so please you enjoyed your stay with us in Round Rock! The access roads can be confusing and I am glad you made it safely here. We hope that every guests feels as comfortable as you did and I'm glad that the hotel met your expectations and that the team here was friendly. Thank you so much for... More 

Oskaloosa, Iowa
1 review
5 of 5 stars Reviewed February 5, 2015 via mobile

Stayed at the candlewood in Round Rock, TX recently for a few nights. As others have mentioned it is on the frontage road but I found the noise to be a non-issue. The picnic area in the back was the perfect place to unwind a bit and enjoy the glorious mid Texas weather. Now the thing that made the stay... More 

Helpful?
Thank pfisher36
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 24, 2014 via mobile

This is one of the oldest looking Candlewoods I have stayed in. Great staff very friendly. But the hotel is is bad need of updated. The carpet has seen better days. The kitchen looks old and is old. The halls have a constant bad order due to the 80's style carpet. Overall I would keep the staff and get rid... More 

Helpful?
Thank Alex M
Nikki P, Manager at Candlewood Suites Austin-Round Rock, responded to this review

We definitely appreciate your feedback on our hotel, as well as our team here. We love to hear how highly you think of our team. Thank you!! As for your feedback on our hotel, I will be working with the Housekeeping and Maintenance department to insure that they are doing their best to maintain a clean and fresh environment for... More 

Houston, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 13, 2014

This was a great hotel for the money. Room was very nice. Not fancy, but very clean and updated. Beds were real comfortable. Everyone was very friendly. And good location also. They have an area outback if you want to grill something and a few picnic tables also. Pet friendly hotel.

Helpful?
Thank yelostrikr
Nikki P, Manager at Candlewood Suites Austin-Round Rock, responded to this review

Thank you for taking the time to let us know you enjoyed your stay, it was definitely our pleasure to have been able to please you. We hope you will visit again soon. Crystal Castillo Operation Manager More 

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