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Hampton Inn Austin-Round Rock

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110 Dell Way, Round Rock, TX 78664
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Hampton Inn Austin-Round Rock
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277 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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There are newer reviews for Hampton Inn Austin-Round Rock
See the most recent reviews
Porter, Texas
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 9, 2014

From the time you book your room online to the time you arrive, the Hampton Inn staff do everything to make your stay enjoyable. From getting an e-mail from the concierge on the day of your arrival to make sure everything is in order to prompt response to needing an extra towel, the staffs customer service level are exemplary. Hampton... More 

Was this review helpful? Yes
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear CCanupII, What a wonderful review of our hotel! I cannot express enough, how much it means to my entire Team, to see feedback such as yours. They work very hard at exceeding every guest's expectations, every time, and it makes them very happy when I share reviews like yours. I'm so glad you had the opportunity to enjoy our... More 

Kitchener, Canada
Level Contributor
150 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed August 28, 2014

Travelled for work in the Round Rock Area. First time staying at this Hampton. The hotel is very clean and quiet. Great location for several restaurants (Joes Crab Shack, Twin Peaks, several others). The hotel breakfast is very good. eating area is large enough that we never had any problems with over crowding. Enjoyed the bagged "to go" breakfast but... More 

Was this review helpful? Yes
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear KitchenerCouple1986, On behalf of my entire staff, I would like to thank you for taking the time to review our hotel. It was so nice to see you were thrilled with our cleanliness and our service. Our exercise room is a bit small; however, we do our best to keep it clean and having everything working perfectly for our... More 

Porto Alegre, RS
Level Contributor
4 reviews
5 of 5 stars Reviewed August 25, 2014

I stayed in this hotel during 12days, it was a very pleasant experience, very friendly and helpful staff, room was clean and bed very comfortable. I ordered online some things and most arrived before my check-in the hotel received and stored everything as a courtesy.

Review collected in partnership with Hampton

Was this review helpful? Yes
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear Rafael_Priscilla, Thank you so much for your kind words!!! We love hearing our guests were thrilled with their stay and our service. It truly was a pleasure having you here with us for 12 days and we sincerely hope you visit us again during your next trip to Round Rock, Texas. Until we see you next time, travel safely.... More 

Longview, Texas, United States
1 review
5 of 5 stars Reviewed August 22, 2014

This is the best place in the Austin- Round Rock area. The customer service is so welcoming. All of the mangers there make you feel so wanted. Robin and Breana the mangers go out of their way to make you feel at home. On Wednesday nights you get free food and drinks which is great. The hotel was super clean... More 

Was this review helpful? Yes
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear Stewart H., On behalf of the entire Hampton Inn Round Rock Team ~ Thank you, Stewart. It is always a pleasure having you and your colleagues with us, and I know I speak for all of the staff when I say this. We look forward to welcoming you back, week after week, and we thank you for continuing to... More 

avalon, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

I wanted close to both outlet malls and this was in between. Round Rock Mall is to the North and San Marcus Mall is about 60 minutes to the South. There's a Joe's Crab Shack right in front of the hotel that I walked to for supper. There were plenty of other eating places close by I just didn't want... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear Melba B., Thank you so much for taking the time to review our hotel! We just love hearing our guests are thrilled with our service and our property. I must say, we have become infamous for offering such a variety of ice cream and I'm glad you had the opportunity to enjoy it, while you were here for your... More 

Littleton, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

This is the second time we have stayed at this hotel and it won't be the last. It is always clean. The rooms are a very nice size . The entire staff goes above and beyond to make your stay an enjoyable one. My family loves the breakfast options especially the Texas shaped waffles. Way to go Hampton Inn Round... More 

Was this review helpful? Yes 1
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear KHindman, I was delighted to read your review of our hotel. My entire Staff & I love nothing better than hearing we have exceeded our guests' expectations. I have to agree with you, our Texas shaped waffles are wonderful and they have become a favorite to many, many guests. We hope to see you for a third stay, when... More 

Tulsa
1 review
5 of 5 stars Reviewed August 1, 2014

Clean, fresh sheets, cute Texas decor, and located just enough off of the highway to be quiet. This was a fabulous few days, Thank you !! I saw the same employees, day after day, and they just never stop smiling and greeting me and making me feel like a queen. I saw the manager every morning and she never forgot... More 

Was this review helpful? Yes
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear Tulsatraveler, It was so nice to read your review of our hotel. We do our best, everyday, to make every guest feel special and I am delighted to see we did just that, for you. When you plan to visit the Round Rock area again, do not hesitate to contact me to assist with your reservations, as we would... More 

Lockhart
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

This is a must stay hotel property. From the second you walk in the door until you check out you are treated like a first class guest. The rooms are very clean, and you are right off the highway and close to several local fun spots. The hot breakfast is just that, hot and fresh and as much as you... More 

Was this review helpful? Yes 1
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear Chad C., I'd like to thank you for taking the time to complete a review of our hotel. We just love reading about our guests enjoying their stay and feeling so pleased with our service. I'm delighted we were able to exceed your expectations, and our hope is that when your travels bring you back to the Round Rock... More 

Jacksonville, illinois
1 review
5 of 5 stars Reviewed July 26, 2014

The people are so friendly and the service I received is above and beyond. That's what I expect. Be better than the Residence Inn and I will choose you!! You guys did it. Alex in breakfast and robin and Marilyn at the front desk. I felt like they cared about me. I will be back.

Was this review helpful? Yes
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear Illinoisboy211, We appreciate you taking the time to complete a Tripadvisor review for our hotel. We love nothing better than hearing our guests are happy with our service. We strive to be better than all of our competitors out there and I can assure you, every time you stay with us, you will see the difference. We genuinely enjoy... More 

Shreveport
1 review
5 of 5 stars Reviewed July 26, 2014

Great staff & accommodations.....best sleep I've had in the past 2 years on the road. April was not only charming, but welcoming upon my arrival. It looked like the GM, Robin, was having some kind of review and I just hope they'll see how perfecto my stay at the Hampton Inn Round Rock clearly was...I know them both and love... More 

Was this review helpful? Yes
HamptonRoundRock, General Manager at Hampton Inn Austin-Round Rock, responded to this review

Dear Tmakster, Thank you so much for your wonderful review of our hotel. We love hearing, our guests, love us! I will be sure and share your comments with April and we look forward to seeing you again when your travels bring you back to Round Rock. Until then, Travel Safely. Best Regards, Robin Heimann More 

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