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SpringHill Suites Austin Round Rock

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2960 Hoppe Trail, Round Rock, TX 78681
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SpringHill Suites Austin Round Rock
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SpringHill Suites Austin Round Rock
SpringHill Suites Austin Round Rock
SpringHill Suites Austin Round Rock
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72 reviews from our community

Traveler rating
    17
    32
    10
    11
    2
See reviews for
26
12
3
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (17)
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Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I returned to my room at dinner time to find the beds hadn't been made. When I called the front desk, they didn't offer to send housekeeping, nor to let me move to another room. i waited for a call back for a few minutes. The clerk was kind, but unhelpful. I checked out early, even though I had planned... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

S B, Thank you for bringing this to my attention. This is definitely not typical for our hotel. If you don't mind, can you please contact me at the hotel so that I can look into this further? Sincerely, Brent H. General Manager SpringHill Suites Round Rock 512-733-6700 More 

Statesboro, Georgia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in a good location and close to many restaurants and not far from the city and the University of Texas. Was very clean inside and out and was quiet. The suites had plenty of room. The staff was very nice. Breakfast was good.

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Mike1646, Thank you for staying with us and for taking the time to let others know about your experience! We hope to see you again soon. Sincerely, Brent H. General Manager More 

Huntsville, Texas
Top Contributor
139 reviews 139 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 10, 2015

It's nice when the collective staff of a hotel says hello to their guests. Several staff members were friendly, the bed was comfortable, the room and overall facility are clean and breakfast was good. No complaints; I look forward to my next stay here.

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Tony9876, Thank you for your kind review of our hotel! Please come back and see us the the next time you come through Round Rock! Brent H. General Manager SpringHill Suites Round Rock More 

Orlando, Florida
Top Contributor
80 reviews 80 reviews
55 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 26, 2015

Stayed here 3 nights. Staff was great and professional. Rooms were clean and in decent shape but could use an updating. Breakfast area was well kept and the coffee was always fresh and hit. There are several great places to eat near by and in walking distance. Would definitely stay here again.

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

LSUFAN67, Thank you for staying with us and for taking the time to let others know about your experience. We are delighted that you enjoyed your stay! Thank you for highlighting the service of our staff! I will be posting your review in our back office so that everyone can see your kind words. We hope to have the chance... More 

Dallas, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 4, 2015

I booked this location by accident and will most likely not return! The work out room only had a few treadmills which is not standard for a Spring Hill Suites? The breakfast was the same as any 79.00 a night Fairfield... the best thing going for this location is the staff, they are all great and really made the stay... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Aaron S, Thank you for staying with us an for taking the time to review our hotel. I am sorry to see that you did not enjoy your stay overall, but I truly appreciate that you highlighted the service of our staff during your review. To any potential guests who may be reading, we do offer two treadmills as well... More 

San Antonio, Texas
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 20, 2015

Rooms are well appointed, beds are comfy, good location. Breakfast was a very good selection, but had no bacon. The pool area is very well kept and water was warm. The area is nice, good choices for food and shopping. Overall I would stay here again.

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

mfs387, Thank you for stay at our hotel and for taking the time to let others know about your stay! I am glad to see that you enjoyed your experience. We hope to see you again soon! Sincerely, Brent H. General Manager More 

Derby, Kansas
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 6, 2015

This was my second stay at this property and I would return again. Staff was very welcoming and helpful. Beds/pillows are the best hotel beds out there in my opinion. Good water pressure in shower. Good in room and property amenities. Make sure to check out Mesa Rosa restaurant in front of the hotel for good Mexican food while there.... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Susan B, Thank you for taking the time to write a review of our hotel. I am delighted to see that you enjoyed your stay with us. We look forward to seeing you again the next time you return to Round Rock! Sincerely, Brent H. General Manager More 

Top Contributor
174 reviews 174 reviews
38 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed November 17, 2014

My rooms was in decent shape newer and quiet. The bed was comfortable and I had plenty of hot water in the morning. They were upgrading the WIFI during my visit and the technician said the new system was going to be much faster and reliable. The hotel is a little older, but not so much that things were too... More 

Was this review helpful? Yes
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this review

Shibumi365, Thank you for your recent stay at our hotel and for taking the time to write a review of our property. I am glad to see you enjoyed your experience and we hope to see you again whenever your travels bring you back to Round Rock. Sincerely, Brent H. General Manager More 

Shreveport, Louisiana
1 review
5 of 5 stars Reviewed October 20, 2014

I had an absolute amazing stay at your hotel all because of the manager Kenny. from the moment I walked through the door Kenny was wonderful. I had an issue with my room and he immediately reconciled with me. I have never been to Round Rock before this trip so Kenny gave me great recommendations on where to eat and... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Candice M, Thank you for staying with us and for taking the time to write a review of our hotel. I will pass on your comments to Kenny. We are truly lucky to have staff members like him to add value to our guests stay. We hope to see you again soon. Sincerely, Brent Hageman General Manager More 

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed October 8, 2014

there are a lot of hotels around this area you can choose from. Alas, this one really needs some work. The front desk staff is friendly, but attention to detail in all areas of the hotel are lacking. Our room air conditioning/heating unit smelled of burning insulation the moment we turned it on. We reported it immediately on our 5-day... More 

Was this review helpful? Yes 1
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this review

Dear advicesistera, Thank you for staying with us an for taking your time to write a review of our hotel. I am sorry to see that you were not totally satisfied with your stay. I have reviewed the issues that you had during your stay with our staff so that we can better serve our future guests. We hope to... More 

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