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SpringHill Suites Austin Round Rock

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2960 Hoppe Trail, Round Rock, TX 78681
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SpringHill Suites Austin Round Rock
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SpringHill Suites Austin Round Rock
SpringHill Suites Austin Round Rock
SpringHill Suites Austin Round Rock
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77 reviews from our community

Traveler rating
    19
    32
    13
    11
    2
See reviews for
27
12
3
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Highlands Ranch, Colorado
Top Contributor
309 reviews 309 reviews
28 hotel reviews
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Normally we like Springhill Suites by Marriott, so we chose this for a recent visit. We prefer 2 queens, but they said all they had was a king suite, and said that it was the same size. Without any people or luggage, the king suite can appear to be an acceptable size, but when stepping in and trying to find... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

janels, Thank you for staying with us and for taking the time to review our hotel. I am sorry to see that the design of the room did not fit your needs and that your stay did not meet your expectations. We hope to see you again if your travels bring you back to Round Rock. Sincerely, Brent H. General... More 

San Francisco, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for over a month -- 4 to 5 nights each week for 5 or 6 weeks recently while relocating to the Austin area and waiting for my house to close. The staff was extremely nice and welcoming, especially Diedre who would welcome me each morning with a fresh pot of coffee and encouraging conversation as I started... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

dsyny, Thank you so much for staying with us and for writing such a kind review. Thank you for not only taking the time to let guests know about our amenities, but also for taking the time to recognize Deirdre. She is an asset to the hotel and I am glad that she helped make your stay pleasant! Please come... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I went to Springhill Suites in Roundrock for the weekend for a soccer tournament. I always feel bad when we all go to hotels because we can be a little loud and messy. Kenny Rae was the manager when we first walked in and he made sure to greet us well. Along the stay, every time we went down to... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Maileid, Thank you for staying with our hotel and for taking the time to write such a great review. I will be sharing it with our staff! Please come back and see us. Brent H. General Manager SpringHill Suites Round Rock More 

Tucson, Arizona
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Older building better suited for over night guests off freeway. I stayed 5 nights. Very helpful staff, clean property overall. Internet is painfully slow, needs to get better. Decent breakfast in morning. Good location with close restaurant's.

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

moman37, Thank you for staying with our hotel and for taking the time to write a review of our hotel. We appreciate positive comments about the cleanliness, service, and location. Please come back and see us on your next trip into Round Rock. Brent H. General Manager More 

Senior Contributor
33 reviews 33 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This SpringHill Suites in Round Rock is an older property but it has been well taken care of. Staff was helpful........ in fact they informed me that if you purchase your stay on any website but a Marriott site YOU DO NOT GET YOUR MARRIOTT REWARDS POINTS! I was not aware of that were you??? He said if you get... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Reford B, Thank you for staying with our property and for taking the time to let others know about your stay. As you mentioned, Marriott provides the best available rate to anyone booking directly with Marriott, and it also qualifies you to earn Marriott or Ritz Carlton Rewards during your stay. Marriott guarantees that the best available rate will be... More 

Orlando, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 8, 2015

I returned to my room at dinner time to find the beds hadn't been made. When I called the front desk, they didn't offer to send housekeeping, nor to let me move to another room. i waited for a call back for a few minutes. The clerk was kind, but unhelpful. I checked out early, even though I had planned... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

S B, Thank you for bringing this to my attention. This is definitely not typical for our hotel. If you don't mind, can you please contact me at the hotel so that I can look into this further? Sincerely, Brent H. General Manager SpringHill Suites Round Rock 512-733-6700 More 

Statesboro, Georgia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 26, 2015

This hotel is in a good location and close to many restaurants and not far from the city and the University of Texas. Was very clean inside and out and was quiet. The suites had plenty of room. The staff was very nice. Breakfast was good.

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Mike1646, Thank you for staying with us and for taking the time to let others know about your experience! We hope to see you again soon. Sincerely, Brent H. General Manager More 

Huntsville, Texas
Top Contributor
145 reviews 145 reviews
42 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 10, 2015

It's nice when the collective staff of a hotel says hello to their guests. Several staff members were friendly, the bed was comfortable, the room and overall facility are clean and breakfast was good. No complaints; I look forward to my next stay here.

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Tony9876, Thank you for your kind review of our hotel! Please come back and see us the the next time you come through Round Rock! Brent H. General Manager SpringHill Suites Round Rock More 

Orlando, Florida
Top Contributor
82 reviews 82 reviews
57 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 26, 2015

Stayed here 3 nights. Staff was great and professional. Rooms were clean and in decent shape but could use an updating. Breakfast area was well kept and the coffee was always fresh and hit. There are several great places to eat near by and in walking distance. Would definitely stay here again.

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

LSUFAN67, Thank you for staying with us and for taking the time to let others know about your experience. We are delighted that you enjoyed your stay! Thank you for highlighting the service of our staff! I will be posting your review in our back office so that everyone can see your kind words. We hope to have the chance... More 

Dallas, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 4, 2015

I booked this location by accident and will most likely not return! The work out room only had a few treadmills which is not standard for a Spring Hill Suites? The breakfast was the same as any 79.00 a night Fairfield... the best thing going for this location is the staff, they are all great and really made the stay... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Aaron S, Thank you for staying with us an for taking the time to review our hotel. I am sorry to see that you did not enjoy your stay overall, but I truly appreciate that you highlighted the service of our staff during your review. To any potential guests who may be reading, we do offer two treadmills as well... More 

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