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SpringHill Suites Austin Round Rock

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2960 Hoppe Trail, Round Rock, TX 78681
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1 room 1 adult
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SpringHill Suites Austin Round Rock
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100 Reviews from our TripAdvisor Community

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Level Contributor
162 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Poor employee attitude and HORRIBLE WiFi Speed!! Having said that, once I finally got the room I wanted the room is ok. I am still amazed that a hotel that is supposed to be for Business Travelers has less than 1 Meg per Sec download speed! That is HORRIBLE! To have to use my personal 'Mobile Hotspot' on my cell... More 

Helpful?
Thank Reford B
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Mr. Redford, Thank you for staying with us and reviewing our property again. I am sorry to see that you did not enjoy your experience with the hotel and we hope to have another opportunity to serve you when your travels bring us back to Round Rock. Brent Hageman General Manager More 

Frankfort, Illinois
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed my stay at the Springhill Suites! The staff was very kind and friendly upon check in. They were also helpful when I needed to extend my stay. The rooms were clean, the bed comfy with plenty of decent sized towels! The breakfast buffet was ample, with a hot entree, cereals and bread choices. The lady who took... More 

Helpful?
Thank JodyO815
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

JodyO815, Thank you so much for your stay at our hotel and for taking the time to share your feedback. We are truly delighted to see that you enjoyed your stay at the hotel and will be back! We are excited to have the opportunity to serve you again. Sincerely, Brent H. General Manager More 

Ridgefield
Level Contributor
102 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed January 1, 2016

This was a very nice and comfortable Springhill Suites, as well as being conveniently located near services and restaurants. My room was comfortable and spacious and the staff pleasant. The price of the room was cheaper than others in the area and definitely nicer.

Helpful?
Thank KEE_12
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

KEE_12, Thank you for staying with us and for taking the time to review our hotel. We appreciate the kind words about our hotel and our staff. We hope to see you again when you are back in the area. Sincerely, Brent H. General Manager More 

Austin, Texas
1 review
5 of 5 stars Reviewed December 18, 2015

A friend reserved two suites at this hotel, and I stayed with them for a wedding in Austin. The front desk staff were perfect. A guy and a girl, very friendly and accommodating. The suites were nice and clean, I liked that there was an extra pull out bed in both rooms. They had a nice breakfast that wasn't just... More 

Helpful?
Thank La'mar H
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

La'mar H. Thank you for staying with us and for taking the time to write a review of our hotel. We hope to see you again soon when you are in the area. Sincerely, Brent H.' General Manager More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 15, 2015

Unfortunately, the reason for our stay was not for fun but for a medical necessity. When we decided to stay local to the hospital where my husband would receive his eye surgery , we knew that we would have to stay at least 2 night to make the follow up appointment after his surgery. We wanted something cost effective, nearby,... More 

Helpful?
Thank Kim C
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Kim C, Thank you so much for staying with us and for taking the time to review our hotel. We hope to see you again when your travels bring you back to Round Rock. Brent H. General Manager More 

McAllen, Texas
2 reviews
5 of 5 stars Reviewed December 15, 2015

We stayed for only one night during a last minute weekend trip to Austin but it was great. It is right off of I-35 and is easily accessible. We didn't want to get stuck with the traffic in the downtown Austin area so we chose this location. The room and bathroom were clean. The hot breakfast included eggs, yogurt, waffles,... More 

Helpful?
Thank Anthony G
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Anthony G, Thank you for staying with us and for taking the time to review our hotel. We truly appreciate your feedback and looking forward to serving you again in the future. Sincerely, Brent H. General Manager More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed December 13, 2015

Have stayed in Marriott hotel properties for years (life-time platinum). The hotel is well maintained, located in great location for access to Round Rock & Austin. Two staff they particularly stood out were Dee and Barbara. They were kind, helpful and ensured that my brother & I had the room we needed. Would recommend the hotel to anyone!

Helpful?
Thank Poppy1115
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Dear Poppy1115, Thank you for staying with us and for taking the time to review our hotel. I am very pleased to see that you enjoyed your stay with us! Thank you for recognizing the service you received from Barbara & Dee and for recommending our hotel. We hope to see you again soon! Brent H. General Manager More 

Texas
Level Contributor
132 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed November 27, 2015 via mobile

Stayed here due to proximity to family. Front desk staff were all very friendly and helpful. Great attitude from all. Basic breakfast is available in the mornings, all was reasonably good. We found the room to be comfortable, bed was great!

Helpful?
Thank JayHTexas
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to write a nice review of our hotel. We hope to see you again when you return to the area! Happy Holidays! Brent H. General Manager More 

San Antonio, Texas, United States
Level Contributor
84 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 16, 2015

We recently stayed at the Springhill Suites as my son's baseball team had a tournament in the area. I've stayed at the Courtyard down the road and I have to say this hotel is a lot nicer than that hotel. We primarily chose the Springhill because of the location to I-35. Easy access to the highway and many great restaurants... More 

Helpful?
2 Thank ATravelingDad
Brent H, Manager at SpringHill Suites Austin Round Rock, responded to this review

ATravelingDad, Thank you for taking the time to write such a nice review of our hotel. Please come back and see us again soon! Brent H. General Manager More 

Conroe, Texas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 24, 2015

Yes! Yes! Yes! We stayed here recently on a business trip, and since there is a good possibility we'll be back, we sure hope to stay here again, and I see no reason why we won't. The room was a cute little room that was just perfect for our little family. We always look for a hotel with an indoor... More 

Helpful?
Thank BonniBee
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

BonniBee, Thank you for taking the time to write such a kind review of our hotel. We truly appreciate your business and hope to see you again soon! Sincerely, Brent H. General Manager More 

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