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SpringHill Suites Austin Round Rock

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2960 Hoppe Trail, Round Rock, TX 78681
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SpringHill Suites Austin Round Rock
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SpringHill Suites Austin Round Rock
SpringHill Suites Austin Round Rock
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84 Reviews from our TripAdvisor Community

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Traveler rating
    24
    33
    14
    11
    2
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27
13
3
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (84)
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    (23)
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    (27)
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Orlando, Florida
Level Contributor
87 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have stayed in this hotel on 3 different occasions while in the RR area on business. I must say this hotel goes out of its way to accommodate. From the front desk to management to housekeeping they do not disappoint. My second stay at this hotel in late May I had some issues with my room and Brent (Manager)... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

LSUFAN, Thank you for staying with us and for taking the time to write a review. I really appreciate your kind words, especially about the hotel staff. We hope to see you again soon. Sincerely, Brent H. General Manager More 

Sparks, Nevada
5 of 5 stars Reviewed 1 week ago

Just a quick note to thank you and your staff for making my last 6 month stay at your hotel so enjoyable. It's always difficult to be away from home and travel for a living but you and your staff always made me feel like more than a guest at your hotel. The exceptional service that I always received is... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Roy W, Thank you for staying with us! It is truly a pleasure to have you at our hotel. Thank you for taking the time to share your feedback. I appreciate the time that you took to recognize the hard work that our staff puts in each day. Please come back and see us again soon. Brent H. General Manager More 

San Antonio, Texas
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very friendly and accommodating staff... Hotel has everything you need and very convenient. A little tricky to get to when headed South but once you find the way it's easy. Close to lots of food and places if you need things.

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Davin D, Thank you for staying with us and for taking the time to write a review of our hotel. Please come back and see us soon! Brent H. General Manager SpringHill Suites Round Rock More 

Dublin, Georgia
Level Contributor
193 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From our check in to our check out, this property is an awesome place to choose. Our receptionist juggled 3-4 issues and 3-4 patrons and the phone when we checked in. Incredible is the best way to describe her !! Laney (or Lacey?) handled all of the situations with professionalism reserved for the Ritz Carlton. She was incredible ! The... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Dear RastusJ, Thank you for your terrific review of our hotel and thank you for recognizing Laney and the rest of our staff members for making your stay comfortable and enjoyable while you were here. We look forward to the opportunity to serve you again soon! Sincerely, Brent H. General Manager More 

Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This was the best hotel I've stayed in ever! The service was great upon check-in and was carried out through the duration of my stay. Everyone I came in contact with was courteous and friendly from management to housekeeping! The front desk manager, Kenny Ray, was especially courteous and took out time to answer my questions to make my stay... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Dear Guest, Thank you for staying with us and for writing such a kind review! I will definitely be sharing your review with our staff. It was a pleasure to have you as our guest and we hope to see you again soon when your travels bring you back to Round Rock. Sincerley, Brent H. General Manager SpringHill Suites Round... More 

Atlanta, Georgia
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 20, 2015

The room was very clean. The bed was very comfortable. We had free wifi and free breakfast. The staff were very nice and accommodating. The back parking lot was so well lit that the height of the lights brought light into the room too. The air conditioner was also noisy at times.

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Steve S, Thank you for staying with us and for taking the time to share your feedback with us. Please come back and see us. Brent H. General Manager More 

Ponca City, Oklahoma
1 review
5 of 5 stars Reviewed May 24, 2015

Absolutely wonderful experience! Was going to have to drive into Austen to drop off hubby at the conference, then back to Round Rock until 3:00 check in at our next hotel in Austin. Dee, the front desk person, took it upon herself to call our next hotel and arrange for an early checkin so that I wouldn't have to fight... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Elsie, Thank you for staying with us and for taking your time to write such a kind review! I am glad to see that you found our hotel be clean and comfortable and that Dee was able to provide you with exceptional service. We hope to see you again soon. Sincerely, Brent H. General Manager More 

Cedar Park, Texas
Level Contributor
329 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
3 of 5 stars Reviewed May 18, 2015

Normally we like Springhill Suites by Marriott, so we chose this for a recent visit. We prefer 2 queens, but they said all they had was a king suite, and said that it was the same size. Without any people or luggage, the king suite can appear to be an acceptable size, but when stepping in and trying to find... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

janels, Thank you for staying with us and for taking the time to review our hotel. I am sorry to see that the design of the room did not fit your needs and that your stay did not meet your expectations. We hope to see you again if your travels bring you back to Round Rock. Sincerely, Brent H. General... More 

San Francisco, California
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 15, 2015

I stayed here for over a month -- 4 to 5 nights each week for 5 or 6 weeks recently while relocating to the Austin area and waiting for my house to close. The staff was extremely nice and welcoming, especially Diedre who would welcome me each morning with a fresh pot of coffee and encouraging conversation as I started... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

dsyny, Thank you so much for staying with us and for writing such a kind review. Thank you for not only taking the time to let guests know about our amenities, but also for taking the time to recognize Deirdre. She is an asset to the hotel and I am glad that she helped make your stay pleasant! Please come... More 

1 review
5 of 5 stars Reviewed May 10, 2015 via mobile

I went to Springhill Suites in Roundrock for the weekend for a soccer tournament. I always feel bad when we all go to hotels because we can be a little loud and messy. Kenny Rae was the manager when we first walked in and he made sure to greet us well. Along the stay, every time we went down to... More 

Was this review helpful? Yes
Brent H, General Manager at SpringHill Suites Austin Round Rock, responded to this review

Maileid, Thank you for staying with our hotel and for taking the time to write such a great review. I will be sharing it with our staff! Please come back and see us. Brent H. General Manager SpringHill Suites Round Rock More 

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