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Staybridge Suites Austin-Round Rock

3.0 of 5 520 I-35 South, GPS address 520 S. Morrell ST, Round Rock, TX 78681
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Certificate of Excellence 2014
Staybridge Suites Austin-Round Rock
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Staybridge Suites Austin-Round Rock
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198 reviews from our community

Traveler rating
    141
    31
    14
    8
    4
See reviews for
72
34
12
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Orleans, Louisiana
1 review
5 of 5 stars Reviewed yesterday NEW

My stay here at Staybridge has been excellent. The people have been wonderfully friendly. There were a few maintenance issues but they were handled promptly. Most of all though, was Ms. Terri, who headed up breakfast. Her cheerful attitude and commitment to excellent service made her, and breakfast, an absolute pleasure. I highly recommend this hotel.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Will definitely be back. Great hotel and staff was so accommodating! Looks like they are updating the hotel but it did not hear a thing. Room was clean and kitchen was great. breakfast had a great selection and happy hour was a nice surprise. I will be back. Thank you for making me feel so comfortable.

Was this review helpful? Yes
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you for your feedback concerning your stay at Staybridge Suites Austin Round Rock. We are currently improving our facilities and we are dedicated to GREAT service always! Thank you for giving us the opportunity to serve you, we hope to see you again soon. More 

Fort Worth
Top Contributor
92 reviews 92 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I enjoyed the breakfasts and the Evening Social hours. Staff are friendly, but after two sleepless nights because of maintenance issues, "friendly" don't feed the bulldog. Night one: Heat is not working that well, but figure I can wrap up in the blankets and sleep. Can't get the DVD player to work because the TV does not allow input access... More 

Was this review helpful? Yes 1
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you for your feedback about your stay at Staybridge Suites. I am sorry to hear that you encountered issues during your stay. While our goal is to make everyone's stay perfect we realize there can be situations that can make it much less than "perfect", but I will do everything within my power to make it acceptable for you.... More 

San Diego, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Business trip but Loves our room and enjoyed the stay! We had a problem with our rental car and a friendly front desk clerk helped us and even stayed past his shift to assist us! I will come here again!

Was this review helpful? Yes 1
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

We are so happy you stayed with us! Staybridge Suites Austin Round Rock is dedicated to being a Great Hotel our Guests love! More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great service checked in in time for social with good food had a couple classes of wine. Clean rooms clean eating area friendly staff. Big selection for breakfast. I do not always stay at a staybridge but I think I will start making it my go to hotel if they are all like this one was. The gal at the... More 

Was this review helpful? Yes 2
GMAGMRR, Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you for sharing your feedback regarding your stay! I am glad to hear our agent made sure that you were accommodated with enough pillows as your comfort is important to us .Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. Thank you... More 

Round Rock, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed while our cabinets were being resurfaced and we absolutely loved it. From the moment we called to make reservation until moment we checked out we felt welcomed and I must say kudos to management for the outstanding customer service. Every employee we encountered was friendly and helpful.

Was this review helpful? Yes 1
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you for your review of Staybridge Suites Austin-Round Rock. We are honored to be able to serve you and hope you will return again soon. More 

San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed over Christmas and we were very pleased it was beautifully decorated and the staff was warm and friendly. The clerk Robin had us laughing hysterically over the steaming outdoor pool we can't wait to return next year!!

Was this review helpful? Yes 2
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Thank you for writing about your stay at Staybridge Suites Austin- Round Rock. We are so excited to have exceeded your expectations. Everyday is a Holiday at Staybridge Round Rock! More 

San Antonio, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2014

Our experience here was awesome the kitchen had all we needed plus more and their employee Matthew Garza was always very helpful and friendly. This truly was a home away from home would definitely go back and recommend family and friends to stay here. Keep up the great customer service :)

Was this review helpful? Yes 1
GMAGMRR, Manager at Staybridge Suites Austin-Round Rock, responded to this review

Dear Jason G, Thank you so much for taking the time to leave your feedback. Our team works very hard to give each of our guests an excellent experience and it is so nice to see their hard work is paying off. We look forward to serving you again soon. More 

Leander, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 22, 2014

My family and I had to spend 2 days out of our home so we went near our house and chose the Staybridge Suites. Positives: Great breakfast buffet and social buffet from Monday - Thursday nights. Excellent service at the desk. The desk clerks there are amazing nice, super friendly and helpful. Elevator works Free laundry TV works great Wi-Fi... More 

Was this review helpful? Yes 1
GMAGMRR, Manager at Staybridge Suites Austin-Round Rock, responded to this review

Dear Celticempress, We are committed to providing our guests with the highest quality service & facilities. We sincerely regret that we fell short in this instance and would like to speak with you to see what we can do to make up for this experience. We sincerely hope that you will give us another opportunity to show you the true... More 

Porto Alegre, RS
Top Contributor
63 reviews 63 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 12, 2014

Regular hotel in US, having as difference the happy hour with some food and drinks every Tue Wed Thu. Compare the prices, if same I recommend you to try this one. Cons: the kitchen is terrible, old and dirty, so if you like to cook dont go.

Was this review helpful? Yes 1
GMAGMRR, General Manager at Staybridge Suites Austin-Round Rock, responded to this review

Mr. V. Thank you for staying at Staybridge Suites. We appreciate your feedback as it will help us improve our services and product. We hope you return soon. More 

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Additional Information about Staybridge Suites Austin-Round Rock

Address: 520 I-35 South, GPS address 520 S. Morrell ST, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Austin-Round Rock 3*
Number of rooms: 81
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Also Known As:
Staybridge Suites Austin-Round Rock Hotel Round Rock
Staybridge Suites Round Rock
Hotel Style:
#2 Best Value Hotel in Round Rock
#2 Family Hotel in Round Rock
#2 Business Hotel in Round Rock

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