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All 23 Round Rock hotels

Hilton Garden Inn Austin / Round Rock

3.0 of 5 Hotel   |   2310 North IH35, Round Rock, TX 78681
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58%
Ranked #14 of 23 hotels in Round Rock
A recent review
3 of 5 stars Reviewed February 28, 2014
Kristen K Omaha, United States
  • Reviews (135)
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135 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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There are newer reviews for Hilton Garden Inn Austin / Round Rock
See the most recent reviews
Omaha, United States
1 review
3 of 5 stars Reviewed February 28, 2014

Service is top notch and the reason I would return. Rooms could use some updating. Bed linens should be refreshed. Hot breakfast was very good. Chef will make whatever you want. yadayadayada I have 200 characters by now I would think why is this not posting..

Review collected in partnership with Hilton Garden Inn

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you for your review. I will share it with the team. I'm sure they will be very pleased with your review of them. Thanks again. More

Lancaster, United States
1 review
2 of 5 stars Reviewed February 27, 2014

Fortunately our time at hotel was minimal...literally to shower and sleep only due to our trip activities. If and when we return to this area, I will probably not use this hotel again...unless absolutely necessary.

Review collected in partnership with Hilton Garden Inn

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

I very sorry to hear that we failed to impress you during your stay and would love to hear more about it if you would like to contact me directly. We would like it very much if you would give us another oppoortunity to try and impress you. More

Sherman, Texas
2 reviews
5 of 5 stars Reviewed February 23, 2014

This is the cleanest, quietest hotel I have stayed at in a long time. All employees were professional and very helpful. Breakfast was awesome! Detail is amazing, from the check in personalized waters to checkout by an employee who walked into work about 6:50 and stopped at the front desk to help me checkout. I don't know if I could... More

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you so much for your review. This is the kind of review we all strive for. Please come back to see us soon. More

Boston, United States
1 review
2 of 5 stars Reviewed February 10, 2014

- My room was on the second floor. Upon exiting the elevator, the lobby area in front of the elevator smelled of excrement for the first three days I was there. Admittedly, the last day I was there, the source of the smell had either been dealt with or hidden by air freshener. - I rarely had any warm/hot water... More

Review collected in partnership with Hilton Garden Inn

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thanks for your comments. I'm happy to inform you that we have started updating the hotel and will be doing even more in the coming months. Our team will be pleased that they did their part during your stay and I will share your comments with them. I hope you will return to see some of the updates we are... More

Atlanta, Georgia
Top Contributor
273 reviews 273 reviews
85 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed January 28, 2014

Not the nicest Hilton Garden Inn that I've stayed in but the location is great with several good places to eat and easy access to I-35. Friendly staff. Rooms could use some updating for sure. Really noisy AC unit in my room so turn yours on before you unpack, maybe they'll move you if it's not quiet.

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

I appreciate your review. I'm sorry about the noisy a/c. The good news is that we have been replacing them with new units and will continue to do so. Thanks for staying with us and we do hope you'll return to fiind a much quieter room. More

Lees Summit, United States
1 review
5 of 5 stars Reviewed January 28, 2014

Everything was good about this hotel. Clean and quiet. Just wish it had a little better fitness center. It was decent, but expected more from a Garden Inn. It was located near plenty of good restaurants.

Review collected in partnership with Hilton Garden Inn

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

We appreciate you taking the time to review our hotel. We think we have about the best location in Round Rock, especially considering the number of quality restaurants within walking distance. I would like to hear more about how you would improve our fitness center if you would like to contact me directly. Thanks for the comments/ More

United States
1 review
3 of 5 stars Reviewed January 23, 2014

This hotel was very clean and the staff was extremely helpful, however, the continental breakfast is over $5.00 and if you want a hot breakfast it's $10.00. No reason to not have a free breakfast at this nice of a hotel.

Review collected in partnership with Hilton Garden Inn

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you for your comments. Our team takes a lot of pride in trying to be one of the friendliest and cleanest hotels in town. We must charge for breakfast not only because it is a Brand Standard, but also because of the number and quality of items we offer and it is cooked to order, so it is very... More

Round Rock, United States
1 review
5 of 5 stars Reviewed January 13, 2014

HGI always does a wonderful job of making my travel a little less hectic. Great Service, comfortable rooms and lots of hot water! I like having a bar onsite as well! This location is close to Austin, CVS, Rudy's and the RR Outlet Mall. The staff is always helpful and courteous. I even like that the Golfsmith Corporate Office/Store is... More

Review collected in partnership with Hilton Garden Inn

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

I appreciate you taking the time to post a review. We think our location is excellent and pride ourselves on the service we provide. Next time you are here, bring your clubs and let us direct you to the nearest golf course. Thanks for choosing us. More

Dothan, AL, United States
1 review
5 of 5 stars Reviewed December 31, 2013

Great Hotel, good location, and very nice helpful associates. Our two Sons live in Round Rock and we had a great time visiting and would love to come back. The hotel is within walking distance of several restaurants which was also nice. Thanks for your great service HGI Round Rock!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you very much for your great review. I will share it with our team right away. By the way...you are very welcome! Hurry back. More

Texas
Top Contributor
60 reviews 60 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed December 26, 2013 via mobile

The rooms at this hotel are HUGE! Just wish the bed was comfortable. As honors members for the last 10+ yrs, we usually stay at Hampton Inns. The gentleman at the front desk was very nice & helpful. He said guests either hate our beds or love them! Sorry, we hated it! So very hard. Other than that, wonderful hotel!

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

I appreciate you taking the time to post a review about our hotel, but I am very sorry to read that you didn't like our beds. I'm not sure if you were made aware of the fact that they are Hilton Garden Sleep System beds and are adjustable. If you weren't, I apologize for that. I hope you will come... More

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Additional Information about Hilton Garden Inn Austin / Round Rock

Address: 2310 North IH35, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Austin / Round Rock 3*
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Also Known As:
Hilton Garden Inn Austin/Round Rock Hotel Round Rock
Hilton Round Rock
Round Rock Hilton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our Hilton Garden Inn Austin/Round Rock hotel is stylish and sophisticated, offering you easy access to the Round Rock shopping outlets. We offer complimentary WiFi and cooked to order breakfast to help you feel right at home. ... more   less 
Number of rooms
122

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