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All 23 Round Rock hotels

Hilton Garden Inn Austin / Round Rock

3.0 of 5 Hotel   |   2310 North IH35, Round Rock, TX 78681
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Ranked #15 of 23 Hotels in Round Rock
A recent review
5 of 5 stars Reviewed September 27, 2014
John K Long Beach, United States
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183 reviews from our community

Traveler rating
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    26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Garden Inn Austin / Round Rock
See the most recent reviews
Long Beach, United States
1 review
5 of 5 stars Reviewed September 27, 2014

This is a home away from home. Friendy and attentive staff. Comfortable and clean rooms. Pool area is clean and enjoyable. Any service request is handled quickly and with a smile. A great place to stay to rest from your travels.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you for taking the time to review our hotel. We're very happy to hear that you feel at home here with us. I'll share your comments with our team. Thank you very much. More 

Plymouth, Michigan
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 22, 2014

If you are going top COTA, this hotel is 3 exits before the toll road, which has very little traffic. We got to and from the track quickly. There is no bar or restaurant. However, they do sell beer, wine, and coke at the desk for a reasonable amount. The rooms were very clean and the staff were extra friendly.... More 

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thanks for your review. The toll road does make it quick and easy to get anywhere is South Austin and the restaurants you mentioned are some of the best Round Rock has to offer. We're glad you enjoyed your stay. Please come back soon. More 

Appleton, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed September 14, 2014

Great location. Close to I35 and many good restaurants...Chuy's, Cracker Barrel, Jack Allen's, more on other side of the interstate. I chose this hotel to save my client $$. Oops. The recently renovated lobby is very nice. Contemporary and deceiving as to the condition of the hotel. The front desk had very pleasant employees. The room attendants were not very... More 

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you for taking the time to review your stay with us. The lobby renovation was just completed and we're glad you liked what we have done. We hope to get the guestroom renovations started soon and that you'll come back on they are complete. Thanks again. More 

Houston, United States
1 review
4 of 5 stars Reviewed September 14, 2014

I thought that the room would be average; but it was much nicer than I thought. The housekeeping staff did a great job. The food service was outstanding and so convenient. (The Saltgrass Restaurant, which is located next door, delivered to me.)

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you very much for your review of our property. We're glad you enjoyed your stay with us and hope you will return the next time you are in the area. More 

Benton, Kentucky
Contributor
19 reviews 19 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 13, 2014

We stayed while visiting family for our anniversary. It was very clean and conveniently located. The staff was very helpful and nice. Even though the pool was still open, we were the only ones to use it, which made it even more relaxing. We loved having the Kurieg in the room, too.

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thanks for the review and we're glad you enjoyed your stay. We have been getting great comments from our guests on the in-room Kurieg coffee makers ever since they arrived. We hope to see you again the next time you're here visiting family. We'll reserve the pool for you. :) More 

Baltimore
Top Contributor
129 reviews 129 reviews
42 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed September 10, 2014

Arrived at hotel around 8pm, long day of travel and work. I knew I would be late and that is why I choose the HGI since I know they have the American Grill onsite so a quick meal would be easy. So I was surprised when I checked in that the Grill at this hotel is only open for breakfast.... More 

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

I sincerely apologize for your disappointment and will look into both why the website doesn't state that we use the Saltgrass for room service and why they were not answering their telephone. You are right. it's unacceptable and I apologize for it. I hope you will give us another opportunity the next time you are in the area though. Thanks... More 

Albuquerque, United States
1 review
5 of 5 stars Reviewed September 8, 2014

The staff of this hotel - reception to dining are simply outstanding and very friendly and helpful. Repeatedly they went out of their way to make our stay the best it could be. Room accommodations matched our needs perfectly. Location and access to local restaurants and shopping were convenient as well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you so much for your comments about our team. They all take a lot of pride in what they do and comments like yours make it worth while. I will share your comments for sure. Thanks again. More 

Dallas, United States
1 review
5 of 5 stars Reviewed August 21, 2014

This hotel in Round Rock, Texas, is conveniently located near Austin. It is surrounded by a variety of restaurants, is on the interstate and is near the Round Rock Express field. The breakfast is quick, reasonably priced and very good. The staff is friendly and helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thanks. We think our location is perfect whether you're spending your time in Round Rock or down in Austin. I'm gald you enjoyed the breakfast. Come back to see us soon. More 

Dallas, United States
1 review
5 of 5 stars Reviewed August 20, 2014

The quality in the entire staff at this hotel did an awesome job. Everyone at the Front, all the breakfast crew, and the housekeeping staff all did well to satisfy every need. We will stay here again when we come to Round Rock

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you very much for your wonderful review. I am very proud of the team we have working here and hope you will return when you can. Thanks again! More 

Dallas, United States
1 review
5 of 5 stars Reviewed August 20, 2014

The staff is excellent! Talk to Quoc if you get the chance and he'll help brighten your day. Lobby is beautiful and the experience was awesome!!!! I don't know what else to say with the "200 minimum characters" Lol.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you for the review. I will share your comments with our team. They work very hard to make our guest stays enjoyable and I think we have some of the friendliest people in the industry working here. Please come back when you can. More 

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Additional Information about Hilton Garden Inn Austin / Round Rock

Address: 2310 North IH35, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Austin / Round Rock 3*
Number of rooms: 122
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Also Known As:
Hilton Garden Inn Austin/Round Rock Hotel Round Rock
Hilton Round Rock
Round Rock Hilton

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