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All 23 Round Rock hotels

Hilton Garden Inn Austin / Round Rock

3.0 of 5 Hotel   |   2310 North IH35, Round Rock, TX 78681
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Ranked #13 of 23 Hotels in Round Rock
A recent review
3 of 5 stars Reviewed September 10, 2014
bnelson77 Baltimore
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178 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Garden Inn Austin / Round Rock
See the most recent reviews
Baltimore
Top Contributor
123 reviews 123 reviews
41 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed September 10, 2014

Arrived at hotel around 8pm, long day of travel and work. I knew I would be late and that is why I choose the HGI since I know they have the American Grill onsite so a quick meal would be easy. So I was surprised when I checked in that the Grill at this hotel is only open for breakfast.... More

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

I sincerely apologize for your disappointment and will look into both why the website doesn't state that we use the Saltgrass for room service and why they were not answering their telephone. You are right. it's unacceptable and I apologize for it. I hope you will give us another opportunity the next time you are in the area though. Thanks... More

Albuquerque, United States
1 review
5 of 5 stars Reviewed September 8, 2014

The staff of this hotel - reception to dining are simply outstanding and very friendly and helpful. Repeatedly they went out of their way to make our stay the best it could be. Room accommodations matched our needs perfectly. Location and access to local restaurants and shopping were convenient as well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you so much for your comments about our team. They all take a lot of pride in what they do and comments like yours make it worth while. I will share your comments for sure. Thanks again. More

Dallas, United States
1 review
5 of 5 stars Reviewed August 21, 2014

This hotel in Round Rock, Texas, is conveniently located near Austin. It is surrounded by a variety of restaurants, is on the interstate and is near the Round Rock Express field. The breakfast is quick, reasonably priced and very good. The staff is friendly and helpful.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thanks. We think our location is perfect whether you're spending your time in Round Rock or down in Austin. I'm gald you enjoyed the breakfast. Come back to see us soon. More

Dallas, United States
1 review
5 of 5 stars Reviewed August 20, 2014

The quality in the entire staff at this hotel did an awesome job. Everyone at the Front, all the breakfast crew, and the housekeeping staff all did well to satisfy every need. We will stay here again when we come to Round Rock

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you very much for your wonderful review. I am very proud of the team we have working here and hope you will return when you can. Thanks again! More

Dallas, United States
1 review
5 of 5 stars Reviewed August 20, 2014

The staff is excellent! Talk to Quoc if you get the chance and he'll help brighten your day. Lobby is beautiful and the experience was awesome!!!! I don't know what else to say with the "200 minimum characters" Lol.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you for the review. I will share your comments with our team. They work very hard to make our guest stays enjoyable and I think we have some of the friendliest people in the industry working here. Please come back when you can. More

Hutto, Texas
Top Contributor
97 reviews 97 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 14, 2014

Very nice and full Inn. Close to interstate/service road. Very close to restaurants. Staff went out of their way to accommodate us at last moment in a very nice room. The INN was close to Salt Grass steakhouse and Chuy's Mexican. I have no problem with this HGI and would return. Juan was asst GM and very helpful on late... More

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

We appreciate you taking the time to review our hotel. I agree, the nearby restaurants make it a great location. Please come back when you can. More

Spring, Texas
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2014

in the process of some minor remodeling - fine though....nice beds and rooms. We've stayed at least 5 or 6 times and always have been clean and neat. Location is great for Round Rock. Near many restaurants - their breakfast is also very good....lots to do in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thanks for the review. We think we have the best location in Round Rock and glad that you like the location as well. Please come back to see us the next time you're in the area. More

Leavenworth, United States
1 review
5 of 5 stars Reviewed July 27, 2014

I have been to a lot of nice hotels, and this was one of the nicest I have stayed at - even with the construction going on! I stayed at a Hilton Garden Inn in Washington state where the staff was just plain rude, which kind of turned me off from the garden inns, but this location was EXCEPTIONAL!!! I... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thans you for the review of our hotel and team. We like to think that we offer southern hospitality at it's finest. I will share your comments with our team. We all love hearing when a guest leaves happy. Thank you again. More

1 review
5 of 5 stars Reviewed July 20, 2014

the staff went out of their way to make us feel welcome during our stay. The amenities were nice - big / clean room with a brand new lobby. The pool was great for our kids, too. The breakfast had a great variety of hot and cold items and was excellent.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you for the review. We are very proud of the new lobby and the service we provide. Please come back to see us soon. More

san antonio, United States
1 review
5 of 5 stars Reviewed July 16, 2014

Staff is very helpful and friendly. Property is well kept and very clean. The lobby is under renovation but will definitely be comfortable and cozy when completed. The breakfast was in one of there meeting rooms but well worth the price. Can't wait to visit this property again with all the new changes. The GM, Mr. Marroquin and his staff... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

Thanks for the review. We are happy to say that the lobby renovation is complete and it looks great. Come on back and see it as soon as you can. Thanks again. More

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Additional Information about Hilton Garden Inn Austin / Round Rock

Address: 2310 North IH35, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Austin / Round Rock 3*
Number of rooms: 122
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Also Known As:
Hilton Garden Inn Austin/Round Rock Hotel Round Rock
Hilton Round Rock
Round Rock Hilton

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