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Hilton Garden Inn Austin / Round Rock

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2310 North IH35, Round Rock, TX 78681
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1 room 1 guest
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Hilton Garden Inn Austin \/ Round Rock
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235 Reviews from our TripAdvisor Community

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Traveler rating
    90
    56
    49
    30
    10
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64
44
15
93
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • Any
English first
  • All months
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  • Mar-May only
    (71)
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    (61)
  • Dec-Feb only
    (37)
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plano, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

staff are very friendly. breakfast is very good even though it costs money. lobby is really pretty. room is very spacious and bed is comfortable as well. check in and out process are very smoth. no issue at all with this hotel

Review collected in partnership with Hilton Garden Inn

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Houston, Texas
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Hilton Garden Inn in Round Rock is a favorite stop on my travels. The folks are friendly, the desk manager Mr. Juan is the absolute best...he always makes my day...he ask me how's it going, how can we make your stay more pleasant and takes time to see that I am pleased.

Review collected in partnership with Hilton Garden Inn

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Missouri City, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

The Hilton Garden Inn in Round Rock is a 20 minute drive from Austin if you are looking for accommodations outside of the city. The hotel is just off I-35 with easy access from either direction. I like the fact that it is on the south side of the freeway if you are heading to events in Austin. Great restaurants... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Abbi B, Owner at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you for sharing online the outstanding service you received while staying at our hotel. We are happy to hear you found everything to your satisfaction. We appreciate your business and we look forward to more in the future. Please contact me directly if I can be of service to you in the future. More 

Monroe, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel regularly, and the staff has always been very friendly and accommodating. The manager and personnel know me by name, and they have always made me feel valued as a customer. Location is near restaurants and the interstate, not to mention near locations I need to visit.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Abbi B, Owner at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future. Don’t hesitate to contact me directly if I can be of further assistance on a future stay at our hotel. More 

Topeka, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Every staff member treated us with respect and were all so kind. From check in to check out it was very positive. The restaurant was great. Great access to other areas - such as Austin. Very handy being right on I35. Very clean and accommodating. Very relaxing stay due to facility and GREAT staff.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Abbi B, Owner at Hilton Garden Inn Austin / Round Rock, responded to this review

We are so glad that you chose to stay with us during your trip and for taking the time to share your experience with the traveling public. We are happy to hear that we met your needs during your stay and we hope you have another opportunity to book with us again in the future. If I can be of... More 

Sedalia, Missouri
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I recently spent 6 nights at the hotel. It was a little loud in the hallways but the room was nice. The bed was comfortable. The pool area was nice but the first 3 nights we were there the hot tub didn't work. The last three days it did work, most of the time. The hotel is in a very... More 

Was this review helpful? Yes
Abbi B, Owner at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you for choosing our hotel during your travels we appreciate your business. We look forward to all feedback both good and bad as it helps us improve the guest experience for the future. I apologize for the lack of detail in this matter I will discuss it with my team and work on the improving the issue. We hope... More 

Atlanta, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 22, 2015

I was to stay 4 nights at this hotel on a recent business trip, but I moved out after 2. The staff are great but the rooms need renovation - Mattress is well past "its use by date",the AC unit will keep you awake all night.

Was this review helpful? Yes
Abbi B, Owner at Hilton Garden Inn Austin / Round Rock, responded to this review

I really appreciate you taking the time to share your disappointment with your recent experience that you had at our hotel. We appreciate all feedback and we will use it to improve the guest experience. I will pass these concerns on to the respective department managers and follow up with them to ensure they are corrected. We hope you will... More 

Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 21, 2015

Wonderful desk staff. Very helpful. Lobby and site is beautiful as all Hilton Garden Inns. The room furniture was just OK. Couch was a bit aged and you sank beneath the frame when you sat in it. Bed was too soft. Breakfast service was awful. Two wait staff were totally unhelpful and awkward when approached. No decent service. I do... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Abbi B, Owner at Hilton Garden Inn Austin / Round Rock, responded to this review

We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business. If I can be of any assistance on a future trip please contact me directly. More 

Glenn Heights, Texas
1 review
5 of 5 stars Reviewed July 21, 2015

We plan to book this Garden Inn again for our Austin trip as the hotel is in a great location and offers better rates than the two other hotels in the area. The hotel does need some work; however, the honest, friendly staff made up for anything the hotel lacked and accommodated every request we made during our visit. The... More 

Was this review helpful? Yes
Abbi B, Owner at Hilton Garden Inn Austin / Round Rock, responded to this review

We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business. If I can be of any assistance on a future trip please contact me directly. More 

Bronx, United States
1 review
5 of 5 stars Reviewed July 15, 2015

My stay at the Hilton Garden Inn was just for one night. I was there due to a wedding near by so I really didn't get to enjoy the it as much. It was very cozy, clean and inviting. The front desk employees were very hospitable and made sure we had everything we needed. I definitely recommend it to anyone... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Abbi B, Owner at Hilton Garden Inn Austin / Round Rock, responded to this review

Thank you for sharing online the outstanding service you received while staying at our hotel. We are happy to hear you found everything to your satisfaction. We appreciate your business and we look forward to more in the future. Please contact me directly if I can be of service to you in the future. More 

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22 photos of this hotel

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