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All 23 Round Rock hotels

Hilton Garden Inn Austin / Round Rock

3.0 of 5 Hotel   |   2310 North IH35, Round Rock, TX 78681
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Hilton Garden Inn Austin / Round Rock
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59%
Ranked #13 of 23 hotels in Round Rock
A recent review
5 of 5 stars reviewed 2 days ago
Susie H Leavenworth, United States
  • Overview
  • Reviews (140)
  • Photos (10)
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  • Room tips (11)
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140 people have reviewed this hotel

Traveler rating
    53
    29
    32
    22
    4
See reviews for
37
24
13
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Leavenworth, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have been to a lot of nice hotels, and this was one of the nicest I have stayed at - even with the construction going on! I stayed at a Hilton Garden Inn in Washington state where the staff was just plain rude, which kind of turned me off from the garden inns, but this location was EXCEPTIONAL!!! I... More

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1 review
5 of 5 stars Reviewed 1 week ago

the staff went out of their way to make us feel welcome during our stay. The amenities were nice - big / clean room with a brand new lobby. The pool was great for our kids, too. The breakfast had a great variety of hot and cold items and was excellent.

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san antonio, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff is very helpful and friendly. Property is well kept and very clean. The lobby is under renovation but will definitely be comfortable and cozy when completed. The breakfast was in one of there meeting rooms but well worth the price. Can't wait to visit this property again with all the new changes. The GM, Mr. Marroquin and his staff... More

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Kitchener, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel for business 3-4 times per year for the past 5 years. The service is good and the room quality is what you would expect from a Garden Inn. Renovations for the lobby were almost complete at time of departure. Despite the renovations, the rooms were still very quiet. Except for the visual impact, there... More

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Kitchener, Canada
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was starting to look a bit tired but renovations are now well underway. I have stayed 3-4 times per year for past 5 years. Always get good consistent service. The location is very good for my purposes. Within walking distance to Cracker Barrel, Chuuys, Saltgrass and Jack Allens Kitchen just to name a few decent places to eat.... More

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Simi Valley, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

For the price this place is Ok. It's going under some lobby renovations so some of the amenities were limited. It was clean and we were close to the people we wanted to be so it worked. The rooms do need some up dating (carpet). Not great but not bad.

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Columbus, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

Had to change rooms 3 times upon check in. First room had someone else's luggage in it. Second room AC didn't work. Maintenance showed up right away but couldn't fix it so moved us to a 3rd room. Had problems getting on the internet but didn't want to say anything as already felt like we were calling the front desk... More

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Hooper Bay, AK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 22, 2014

If you're looking for a quiet place to sleep, look elsewhere! I can overlook the construction, and even the single (backdoor) entry. However, I could not overlook the fact that people hung out in and ran the halls until 12:30 on two of the three nights we stayed here. The second night there were 10 people right outside our door... More

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Sharan, Paktika, Afghanistan
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 12, 2014

The hotel was filled with black carpet beetles due to the renovations of the property. The Garden Inn on Parmer is awesome but this hotel is horrible in every way possible. The kitchen was closed also and the food was set out in a buffet style reminiscent of a cheap, hotel that you would catch in East Austin. The ice... More

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HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

I am so sorry about the beetles you encountered. That is not the norm around here, but the entire Round Rock area was suddenly over taken by them. The news stations even did stories on them. I had never seen anything like it myself. They said it was a phenomenon that happens every seven or so years. The good news... More

Corpus Christi, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 10, 2014

The room rate was high , coffee creamer provided spoiled There isn't proper signs to notify guests of new check in location while temporary renovation , not enough towels provided , for being the Hilton not a returning customer

Was this review helpful? Yes 1
HGIRoundRock, General Manager at Hilton Garden Inn Austin / Round Rock, responded to this review

I'm sorry to hear you had a difficult time locating the temporary check-in entrance. We have added additional signage in hopes the new signs will make it easier to locate. I hope you will give us another chance to impress you after our lobby renovations are complete in a couple of weeks. It's going to be very nice. Again, I'm... More

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Additional Information about Hilton Garden Inn Austin / Round Rock

Address: 2310 North IH35, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Austin / Round Rock 3*
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Also Known As:
Hilton Garden Inn Austin/Round Rock Hotel Round Rock
Hilton Round Rock
Round Rock Hilton

10 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Our Hilton Garden Inn Austin/Round Rock hotel is stylish and sophisticated, offering you easy access to the Round Rock shopping outlets. We offer complimentary WiFi and cooked to order breakfast to help you feel right at home. ... more   less 
Number of rooms
122

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