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Holiday Inn Austin North-Round Rock

3.0 of 5 2370 Chisholm Trail, Round Rock, TX 78681
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Holiday Inn Austin North-Round Rock
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Holiday Inn Austin North-Round Rock
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106 reviews from our community

Traveler rating
    46
    33
    19
    5
    3
See reviews for
35
13
11
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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austin,texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I was attending a meeting here for the first time and the food was fantastic! I attend a number of regular meetings and this is the first time I've complimented the hotel location on their food. The meal consisted of salad, ham, brown rice, string beans, bread sticks and a choice of two desserts--lemon curd filled cake and cheesecake (I... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel because the soccer tournament we played used this hotel as the tournament hotel. Not only was it extremely clean but the room was nice and spacious. Didn't have any problems with loud people even though there was several soccer players staying there. The breakfast they served was outstanding. Plenty to choose from , eggs, bacon,... More 

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1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

I'm writing this review on my phone, because the Wi-Fi in the rooms is utterly useless. Either they don't have enough bandwidth, or are not policing it properly, but it's impossible to do anything on the Internet here. The rooms are also supposed to have wired jacks, but the hotel staff told me many of the rooms are not connected... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear guest, I sincerely apologize for you experiencing problems with our wifi at the hotel. I understand how frustrating it can be especially when you cant get any work done. These problems will be looked into immediately by our staff to ensure that there are not any future problems. We hope you come back and stay with us and that... More 

2 reviews
3 of 5 stars Reviewed November 16, 2014

Our room was on the 3rd floor at the end of the hall. First call to the front desk was for the teenagers outside their room shouting & kicking exit & room doors. The 4th floor room above us jumped & stomped until after 12:30 pm. The front desk asked them to be quiet & they got louder. Called the... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Guest, I would like to apologize for the problems you recently experienced at our hotel. Our front desk staff should have handled the problem right away. When there were no luggage carts the front desk should have also been more helpful by asking if they can help carry the luggage to your vehicle. These issues are going to be... More 

2 reviews
2 of 5 stars Reviewed November 15, 2014 via mobile

Trying to sleep for 2 hours. Called front desk 3 times. Teenagers on our hall finally went into their room & were quiet instead of rolling on the carpet & kicking room & stairway doors. Above us must be suma wrestlers- the floor sounds like it will be crashing down & doors slamming. Heard yelling. Not a peaceful nights sleep.... More 

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Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Guest, I would like to apologize for the noisy level of the hotel. Our front desk team should have taken the next level to ensure you had a quiet night to sleep and that the problem was resolved the first time you called to front desk. We look forward to seeing you in the future and we hope you... More 

ATLANTA
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 5, 2014

Very good hotel. Traffic to/from Formula 1 was not bad. Hotel was clean, and staff attentive. Free breakfast with eggs and other hot items. Very nice woman that runs the breakfast and keeps things clean.

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Mcallen, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

My wife and I went to a show in Austin but because of ACL didnt find anything closer to Austin but the drive was only about 20 minutes (not bad at all). We loved everything about the hotel. It was very clean! They have an indoor pool and hot tub that we were able to enjoy. The pool is not... More 

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Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 11, 2014

Stayed here on a Friday night with our baby - check in was a breeze and the front desk staff very friendly and informative. The lobby was modern looking yet inviting. Our room was very clean and comfortable with a fridge and coffee pot. Ample space to set up the baby's pack n play. A/C cooled down quickly - weird... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank You for your recent stay at the Holiday Inn Austin North Round Rock. We are pleased you had a wonderful stay with us. Thank you for sharing your experience with us, and we look forward to having you again at our hotel. More 

Mesquite, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 28, 2014

HOSPITALITY--was non-existent. I was not greeted or thanked. I had to initiate conversation with each reception clerk. They were efficient with the check-in/out task but not outgoing, warm, or even cheerful. At check out my receipt was laid upon the counter without any statement following; I turned in my key card, she turned way to resume looking at her computer.... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank you for taking the time to write a review for our hotel. Your experience helps us improve certain areas that didnt meet your expectations. We are glad to hear that your overall stay was okay. However I apologize the hospitality did not greet or thank you for staying with us and the wifi was slow. We are taking the... More 

Houston, Texas
Top Contributor
294 reviews 294 reviews
184 hotel reviews
326 helpful votes 326 helpful votes
3 of 5 stars Reviewed September 21, 2014

I stayed at this location while traveling on business. This hotel has a lot of potential but there is one major glitch that would keep me from coming back. Between the hours of 7pm and 11pm, the wifi was utterly useless. I ended up having to connect to the hotspot on my mobile phone and burn my data allotment. I... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear pcsanity, Thank you for your feedback. As an IHG Rewards Club Platinum Member we greatly appreciate your loyalty to our brand and hotel. We are delighted to read you liked your room accommodations and found the beds comfortable. However, we regret letting you down with the internet service. We don't want any guest inconvenienced and rest assured that your... More 

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Additional Information about Holiday Inn Austin North-Round Rock

Address: 2370 Chisholm Trail, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Austin North-Round Rock 3*
Number of rooms: 116
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Hotel Style:
#8 Family Hotel in Round Rock
#9 Business Hotel in Round Rock

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