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Holiday Inn Austin North-Round Rock

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2370 Chisholm Trail, Round Rock, TX 78681
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1 room 1 adult
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Holiday Inn Austin North-Round Rock
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149 Reviews from our TripAdvisor Community

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Dallas, TX
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice place, fairly close to lots of food options. Good front desk guy, helpful on checkin. Room was nice. This is a reasonably new place. The smallish bar seemed to have some traffic. Overall it was standard issue HI - in a comfortable way

Helpful?
Thank deep_in_Dallas
Minneapolis, Minnesota
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveling with a larger family is not easy. It's difficult for us to find a hotel that can accommodate 6 people in one room comfortably, as the usual drill is two queen sized beds and a dinky, incredibly uncomfortable pull-out that feels much like sleeping on a bed of nails. Not so at this hotel. Amazingly, even the pull-out was... More 

Helpful?
Thank momdadand4kids
Berkshire, United Kingdom
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed December 18, 2015

Having travelled a lot and stayed in a lot of Holiday Inns over the years, it was pretty much the same as all the others, Rooms are pretty standard, clean with a decent amount of space in the bedroom and bathroom. The breakfast was buffet style, not a large selection but pretty much suits everyones tastes. There was a pool... More 

Helpful?
Thank Alison H
IHGCare, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Alison H, Thank you for submitting your review of our hotel. We work hard to make your stay enjoyable and pleasant so we are pleased to note that you were satisfied with the room accommodation, breakfast selection as well as the onsite facilities. Your comments about the jacuzzi and water temperature at the pool have been taken into account.... More 

Cary, North Carolina
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 11, 2015

Our company held training here for a few days. It's a great location and reasonably priced. The rooms are new and clean with a great style to them. Big improvement over older Holiday Inn's. The staff has been wonderful, very friendly and helpful. The breakfast is pretty basic with really poor service from the kitchen. The wait staff is great,... More 

Helpful?
Thank rockyhill31
IHGCare, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear rockyhill31, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that your find our location to be convenient and for your nice comment about room cleanliness and our staff. However, we’re sorry we fell below your expectation regarding the kitchen service and the internet service... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

Very clean Friendly staff Modern decor Nice rooms Bar lounge area Great complimentary breakfast Nice shower with good water pressure Good location close to restaurants and stores Easy access on and off freeway Very happy with my visit

Helpful?
Thank Nicole W
Denver, Colorado
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 13, 2015

I typically stay in Holiday Inn Express locations for short trips in any city I visit- I love the beds and the hot breakfast in the morning. Breakfast here was fine, but our room was musty and the carpet was wet. Our bathroom wallpaper had mold growing in several places, and the sheets had hair on them. Pretty disappointed with... More 

Helpful?
Thank denvertransplant721
IHGCare, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear denvertransplant721, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. It is nice to know that the breakfast served up to your par and found the location of property a close... More 

Boston, Massachusetts
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 22, 2015 via mobile

If I could give a 0 rating I would. I just checked in and presented a credit card like asked. Then to find out she authorized the card on file because her manager told her she has to use the card on file. I needed to switch cards but that she is not allowed to. What kind of crap is... More 

Helpful?
Thank mike b
IHGCare, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear mike b, Thank you for taking the time to write a review of your recent stay. I deeply apologize for any inconvenience you may have experienced due to the level of service you have received. I have sent you a private message in an effort to obtain more information so we could follow up on your concerns. Thank you... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 14, 2015 via mobile

Stayed here for a soccer tournament with husband and 9 and 11 yo sons. We booked a king size bed and a sofa-bed. We arrived, only a regular sofa, no extra bed for my sons. Husband went to the front desk and the young lady said it wasn't her fault, that it was the reservations desk fault. We tried to... More 

Helpful?
Thank JBoo262
IHGCare, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear JBoo262, Thank you for being our guest and for taking the time to write your review. We are glad to hear that your overall stay was to your satisfaction. On the other hand, we apologize for the difficulties you had experienced with the hotel staff and for any misunderstanding regarding your room type. Your feedback is extremely important as... More 

Charleston, South Carolina, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 6, 2015

I was traveling with my mother who has a mobility handicap ... The room was very easy for her to maneuver however the door to the room was heavy and did not stay open without assistance ...The staff was wonderful and very responsive ... Had a delicious breakfast bar and the attendant was great ... One of the cleanest hotels... More 

Helpful?
1 Thank Nanette W
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 26, 2015

We were visiting this hotel for soccer tournament 2 weeks ago. The hotel was full of large families and rowdy kids and I have to say the staff handled everyone with great patience, ease, and always with a smile. Our rooms were very clean. The hotel had a great welcoming appearance. I did not get a chance to frequent the... More 

Helpful?
Thank Anyeezy
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