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Holiday Inn Austin North-Round Rock

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2370 Chisholm Trail, Round Rock, TX 78681
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1 room 1 guest
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Holiday Inn Austin North-Round Rock
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140 Reviews from our TripAdvisor Community

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Traveler rating
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    43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago

We were visiting this hotel for soccer tournament 2 weeks ago. The hotel was full of large families and rowdy kids and I have to say the staff handled everyone with great patience, ease, and always with a smile. Our rooms were very clean. The hotel had a great welcoming appearance. I did not get a chance to frequent the... More 

Was this review helpful? Yes
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel while my husband was in Austin for his business. The worst thing is its August and 103° outside and the a/c will only cool to 76°inside, which I guess might be fine for some, but when my husband has been outside in the heat all day its not good enough for us. Management says it... More 

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IHGCare, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Kenatwork, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the room, bed and shower. However, we’re sorry we fell below your expectation regarding the air conditioning, housekeeping and the indoor pool. We will address these concerns. We take all reviews... More 

Colorado Springs, Colorado
1 review
2 of 5 stars Reviewed July 28, 2015

Where do I even begin? I stayed at this hotel over the weekend, and had issue after issue. Breakfast: Not was not very good, items were not hot, but the servers were nice. Front Desk: Will made it seem like I was bothering him when I called down to the desk, or asked a question, and DON'T even get me... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear JaeJae33, I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read that you have regarded our bar staff and some of the front desk staff to be nice and sweet. However, it is regrettable that the breakfast selections and some of the front desk staff fell below your expectations.... More 

Old Bridge, New Jersey
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

I stay here at the Holiday Inn Round Rock several times per month. Will at Front Desk is great & always positive.My room is always clean, quiet and ready whenever I check in. It is just off I 35 and far enough North of Austin the traffic is not too bad. Quite a few decent places to ear near by,... More 

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Southampton, United Kingdom
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed July 19, 2015

Nice hotel. Clean and relatively new. Disappointed by lack of attention to simple details that would make the stay exceptional. 1. Cups in room for making coffee or hot drinks too thin so too hot to hold. 2. No shower gel provided just soap bar, but had shampoo, conditioner & body lotion. Would have preferred basics of shower gel +... More 

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IHGCare, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Calypso050, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. I am happy that you found the room clean, and the bed comfortable. Please allow me to apologize fro the issues you had with some of the room amenities. I alao apologize if the breakfast selection fell below your... More 

Panama City, FL
Level Contributor
148 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed July 5, 2015

We stayed at this Holiday Inn on July 3, 2015 and were very pleased. Check-in and out was very quick. The room and grounds were clean and attractive. We were given a complimentary breakfast which was adequate. The room had a mini kitchen which included a small sink, micro-wave and mini-fridge. The wi-fi was free and connected and worked very... More 

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Midland
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 22, 2015

Stayed here one night and the room and property are clean and what I have come to expect from Holiday Inn. The bathroom was a little on the small side. The only real complaint we had was the air temperature in the hallways and elevator. It wasn't very hot outside, but it was hot inside the hotel in those areas.... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are pleased to hear the property was clean and that you enjoyed our breakfast! We look forward to seeing you again! More 

Harlingen, Texas
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 19, 2015

After being on the road for about 10 hours with two vehicles and 5 people we were ready to chill out and relax a little bit. The hotel exterior and lobby areas were very nice looking and inviting. Our room was nice, as always. Holiday Inn has the most comfortable beds of any hotel ever! We enjoyed the mini fridge... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are pleased to hear you and your family had a wonderful stay! We hope you come back and stay again! More 

Thicket, Texas
Level Contributor
52 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed May 23, 2015

I stay in hotels a bunch with my job. It requires that I take students to different contests. My first experience was having to pay an extra 10.00 per person for a breakfast voucher that wasn't required. Upon arrival I had to wait 45 minutes for my room. When I got in it both of the beds sunk down in... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear guest, We are sorry for all the troubles you experienced at our hotel! We are sorry we were unable to have an early check in for all your rooms. We always try to allow early check in as long as the room is ready! We are also sorry for you experiencing trouble with your credit card as well as... More 

United States
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 20, 2015

Best part of this hotel? Convenient to the freeway, shopping and food. They are right across the street from Jack Allen's, I highly recommend to eat dinner there! Staff- they were ok. Our breakfast waitress was not nice. We showed up at the buffet 20 mins before they close, all the food is still out and there a handful of... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Guest, thank you for taking the time to submit a review for our hotel. However, I think this review may not be for our property as our restaurant has all tile so our staff only sweeps and mops. There is actually no carpet to vacuum. If you have any questions please feel free to contact our hotel directly if... More 

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