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Holiday Inn Austin North-Round Rock

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2370 Chisholm Trail, Round Rock, TX 78681
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Holiday Inn Austin North-Round Rock
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Holiday Inn Austin North-Round Rock
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120 reviews from our community

Traveler rating
    51
    37
    23
    6
    3
See reviews for
41
14
11
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hot Springs, Arkansas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Jacuzzi tub in the room appeared to be dirty; so I went to the front desk and asked what could be done. The front desk attendant offered another room (we assumed it would be the same type of room). We accepted his offer only to find out the room was a double (not a king). So, we went back... More 

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Dallas, Texas
Senior Contributor
42 reviews 42 reviews
35 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Obviously, I like Holiday Inn, try to stay there wherever I go. The lobby and staff was great, rarely do i ever have an issue. The room was spacious, comfy and clean. I didnt try the restaurant there....Rudy's is about 30 seconds away, you gotta try Rudy's BBQ if you have never been. My one pet peeve..........slow drain or no... More 

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Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank you for your recent stay at our hotel! We are sorry to hear you experienced problems with the drain in your room. Maintenance will look into the problem. We are glad the staff was friendly and your room was clean! We look forward to seeing you on your next visit! More 

New Fairfield, Connecticut
1 review
5 of 5 stars Reviewed 4 days ago NEW

My son and I were to arrive 3/17 with my husband following on 3/21. Ours was a 10-day vacation from snowy CT to TX, starting in Austin. I am a Rewards Member and have had problems dealing with IHG's 800# in the past so prefer dealing with the hotel directly. I had the pleasure of first speaking with Amanda who... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are glad to hear you had a wonderful stay at our hotel and that the staff was helpful! We had a great time getting to know you and your family! We will see you in June!! More 

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

We booked a block of rooms for out of guests to attend our daughter's wedding in Round Rock. Front desk personnel were pleasant and professional accommodating special requests, rooms were ready when guests checked in, and no one in our group had any complaints. This despite the hotel being fully booked with a basketball tournament and South By Southwest.

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank you for taking the time to write a review! We are excited to hear all your guests had a nice stay at the hotel! The front desk team is always ready to assist in special requests for a wedding! Congratulations on your wedding day!! More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

This holiday inn is THE BEST hotels in Round rock. Rachel, at the front desk is every accommodating, and very hospitable, as well as Chris at the bar. We were very pleased with our stay, and would definItely recommend this hotel to anyone.

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We will let Rachel and Chris know about your wonderful stay! We will see you on your next visit to Round Rock! More 

Yorba Linda, California
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

So there aren't any high points or low points. Free breakfast was okay. Ordered meals are a bit on the pre-fab side ... red smashed potatoes were mixed with instant. Service was below expected in the bar area, considering there was almost no one there ... bartender left on several occasions and needed to wait on service. Oh, and they... More 

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Lewiston, NY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My mother and stayed for one night after a delicious happy hour at Jack Allen's across the street and an evening of IKEA madness. The lobby is clean and the water wall adds the ambiance to make it feel like a fancier hotel. The receptionist was pleasant and accommodating. The room was clean and well decorated. Beds rocked as we... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are pleased to hear you liked the cleanliness of our hotel and were able to get a good night sleep on the comfortable beds! However, we are sorry to hear the breakfast was less than satisfactory. We are going to take your concerns into consideration as we are always looking for ways to improve our guests visits! We look... More 

Azle
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

First appearance is pretty nice with a decent location, clean rooms and what seemed like ample parking. And having an onsite bar with a decent bar tender was a nice little perk. I really wish hotels would understand how important good coffee setups are. So many people drink coffee that focusing on that is beneficial. Have lids out for the... More 

Was this review helpful? Yes 2
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank you for your recent stay at the Holiday Inn! We are sorry to hear that your visit was less than satisfactory! We will take your comments into consideration so that we can better accommodate our guests in the future! More 

McAllen, Texas, United States
Senior Contributor
21 reviews 21 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We felt treated like royalty from the moment we arrived. We attended our nieces wedding on 2/28. We are Platinum members through our credit card, so our room was booked using the points we accumulated. While booking via our credit card was a bit difficult, William, Amanda, Jackie (the courteous 16-year old, breakfast attendant), and the lovely house keeping staff... More 

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Chicago, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 24, 2015

Spent 3 nights while we attended at event next door at the Sports Complex. Rooms were very comfortable. The best surprise was the bar which had a nice selection of beers and other drinks along with a great bartender the days we were there. We were also right across the street from a great restaurant or two. I felt it... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are glad you were able to take advantage of a few amenities we offer at our hotel. We hope to see you again soon! More 

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