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Holiday Inn Austin North-Round Rock

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2370 Chisholm Trail, Round Rock, TX 78681
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Holiday Inn Austin North-Round Rock
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Holiday Inn Austin North-Round Rock
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123 reviews from our community

Traveler rating
    52
    39
    23
    6
    3
See reviews for
43
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We had a booking that couldn't be honored by the Hampton Inn, but the manager was very apologetic and directed us to this hotel. It was only a few minutes from the job-site, and nice and clean with comfortable beds. It was nice to get a good nights sleep after a hard days work. Would definitely stay here again.

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are so happy we were able to accommodate you! We hope you come back and stay with us! More 

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a nice new hotel. Parking is easy. Location and access to freeways and other area restaurants is unbeatable.. The bar area and lobby area are both welcoming and clean. I would recommend a stay here.

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

W are glad you were able to take advantage of some extra amenities such as the bar! We hope to see you again! More 

Hot Springs, Arkansas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Jacuzzi tub in the room appeared to be dirty; so I went to the front desk and asked what could be done. The front desk attendant offered another room (we assumed it would be the same type of room). We accepted his offer only to find out the room was a double (not a king). So, we went back... More 

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Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank you for taking the time to write a review! We are sorry to hear you had so many troubles during your stay with us! We hope we did everything to make it up to you and we hope you come back and see the improvements on your next visit! More 

Dallas, Texas
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Obviously, I like Holiday Inn, try to stay there wherever I go. The lobby and staff was great, rarely do i ever have an issue. The room was spacious, comfy and clean. I didnt try the restaurant there....Rudy's is about 30 seconds away, you gotta try Rudy's BBQ if you have never been. My one pet peeve..........slow drain or no... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank you for your recent stay at our hotel! We are sorry to hear you experienced problems with the drain in your room. Maintenance will look into the problem. We are glad the staff was friendly and your room was clean! We look forward to seeing you on your next visit! More 

New Fairfield, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My son and I were to arrive 3/17 with my husband following on 3/21. Ours was a 10-day vacation from snowy CT to TX, starting in Austin. I am a Rewards Member and have had problems dealing with IHG's 800# in the past so prefer dealing with the hotel directly. I had the pleasure of first speaking with Amanda who... More 

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Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are glad to hear you had a wonderful stay at our hotel and that the staff was helpful! We had a great time getting to know you and your family! We will see you in June!! More 

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We booked a block of rooms for out of guests to attend our daughter's wedding in Round Rock. Front desk personnel were pleasant and professional accommodating special requests, rooms were ready when guests checked in, and no one in our group had any complaints. This despite the hotel being fully booked with a basketball tournament and South By Southwest.

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank you for taking the time to write a review! We are excited to hear all your guests had a nice stay at the hotel! The front desk team is always ready to assist in special requests for a wedding! Congratulations on your wedding day!! More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This holiday inn is THE BEST hotels in Round rock. Rachel, at the front desk is every accommodating, and very hospitable, as well as Chris at the bar. We were very pleased with our stay, and would definItely recommend this hotel to anyone.

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We will let Rachel and Chris know about your wonderful stay! We will see you on your next visit to Round Rock! More 

Yorba Linda, California
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So there aren't any high points or low points. Free breakfast was okay. Ordered meals are a bit on the pre-fab side ... red smashed potatoes were mixed with instant. Service was below expected in the bar area, considering there was almost no one there ... bartender left on several occasions and needed to wait on service. Oh, and they... More 

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IHGCare, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear sandipatter, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to to read that the breakfast selection is up to your par. However, we regret if the services received from the bar did... More 

Lewiston, NY
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My mother and stayed for one night after a delicious happy hour at Jack Allen's across the street and an evening of IKEA madness. The lobby is clean and the water wall adds the ambiance to make it feel like a fancier hotel. The receptionist was pleasant and accommodating. The room was clean and well decorated. Beds rocked as we... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are pleased to hear you liked the cleanliness of our hotel and were able to get a good night sleep on the comfortable beds! However, we are sorry to hear the breakfast was less than satisfactory. We are going to take your concerns into consideration as we are always looking for ways to improve our guests visits! We look... More 

Azle
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 12, 2015 via mobile

First appearance is pretty nice with a decent location, clean rooms and what seemed like ample parking. And having an onsite bar with a decent bar tender was a nice little perk. I really wish hotels would understand how important good coffee setups are. So many people drink coffee that focusing on that is beneficial. Have lids out for the... More 

Was this review helpful? Yes 2
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank you for your recent stay at the Holiday Inn! We are sorry to hear that your visit was less than satisfactory! We will take your comments into consideration so that we can better accommodate our guests in the future! More 

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