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Holiday Inn Austin North-Round Rock

3.0 of 5 2370 Chisholm Trail, Round Rock, TX 78681
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Holiday Inn Austin North-Round Rock
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111 reviews from our community

Traveler rating
    46
    37
    19
    6
    3
See reviews for
37
13
11
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Spent 3 nights while we attended at event next door at the Sports Complex. Rooms were very comfortable. The best surprise was the bar which had a nice selection of beers and other drinks along with a great bartender the days we were there. We were also right across the street from a great restaurant or two. I felt it... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are glad you were able to take advantage of a few amenities we offer at our hotel. We hope to see you again soon! More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Had to stay an extra day for work and this was this closest option to my customer. All the other hotels in Austin were full or above $200. I will defiantly stay here again. I just wish there were more outlets closer to the couch in the room. Great bar.

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are pleased you had a nice stay with us! We look forward to seeing you again! More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 12, 2015

Had a great stay for one night. The front desk staff and bartender were friendly and helpful. The room was roomy and comfortable. The hotel is right next door to the Round Rock Sports Center where my daughter was participating in a volleyball tournament. The only recommendation I have for the the hotel management is: Please add access such as... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear guest, thank you for taking the time to review our hotel! We are excited to hear everything from the staff to your room was wonderful! We love that the sports center is right next door. It has been very convenient for a majority of our guests at times. A sidewalk is an excellent idea. We will pass this on... More 

Stowe, Vermont
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 8, 2015

about everything at this motel has been good. spacious, clean rooms; great complimentary hot breakfast; friendly staff; bar on site; etc. Only reason I did not give it a "5" is the price, which was not bad, but not excellent. I would definitely consider staying here again.

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are pleased you had a great stay here at the Holiday Inn Austin North Round Rock! We hope to see you again soon! More 

San Antonio, Texas
Top Contributor
70 reviews 70 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 6, 2015

The location is good, but that's about it. Rooms were not what I expec of a full service Holiday Inn. Full decor, not very clean. Hair in bathroom, dust around room and in AC filter. Check in was one of the worst experiences ever. The guy who checked is in was rude, rushing with no helpful info, (location of elevator,... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear guest, we are sorry to hear your stay with us was less than satisfactory. We have directed your concerns to head of housekeeping to make sure the issues with cleanliness will be addressed with the staff. We have also informed front desk manager about your check in process. A check in process should be warm and welcoming and not... More 

austin,texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 13, 2014

I was attending a meeting here for the first time and the food was fantastic! I attend a number of regular meetings and this is the first time I've complimented the hotel location on their food. The meal consisted of salad, ham, brown rice, string beans, bread sticks and a choice of two desserts--lemon curd filled cake and cheesecake (I... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2014

We stayed at this hotel because the soccer tournament we played used this hotel as the tournament hotel. Not only was it extremely clean but the room was nice and spacious. Didn't have any problems with loud people even though there was several soccer players staying there. The breakfast they served was outstanding. Plenty to choose from , eggs, bacon,... More 

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1 review
3 of 5 stars Reviewed November 25, 2014

I'm writing this review on my phone, because the Wi-Fi in the rooms is utterly useless. Either they don't have enough bandwidth, or are not policing it properly, but it's impossible to do anything on the Internet here. The rooms are also supposed to have wired jacks, but the hotel staff told me many of the rooms are not connected... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear guest, I sincerely apologize for you experiencing problems with our wifi at the hotel. I understand how frustrating it can be especially when you cant get any work done. These problems will be looked into immediately by our staff to ensure that there are not any future problems. We hope you come back and stay with us and that... More 

2 reviews
3 of 5 stars Reviewed November 16, 2014 via mobile

Our room was on the 3rd floor at the end of the hall. First call to the front desk was for the teenagers outside their room shouting & kicking exit & room doors. The 4th floor room above us jumped & stomped until after 12:30 pm. The front desk asked them to be quiet & they got louder. Called the... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Guest, I would like to apologize for the problems you recently experienced at our hotel. Our front desk staff should have handled the problem right away. When there were no luggage carts the front desk should have also been more helpful by asking if they can help carry the luggage to your vehicle. These issues are going to be... More 

2 reviews
2 of 5 stars Reviewed November 15, 2014

Trying to sleep for 2 hours. Called front desk 3 times. Teenagers on our hall finally went into their room & were quiet instead of rolling on the carpet & kicking room & stairway doors. Above us must be suma wrestlers- the floor sounds like it will be crashing down & doors slamming. Heard yelling. Not a peaceful nights sleep.... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Guest, I would like to apologize for the noisy level of the hotel. Our front desk team should have taken the next level to ensure you had a quiet night to sleep and that the problem was resolved the first time you called to front desk. We look forward to seeing you in the future and we hope you... More 

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Additional Information about Holiday Inn Austin North-Round Rock

Address: 2370 Chisholm Trail, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Austin North-Round Rock 3*
Number of rooms: 116
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Hotel Style:
#8 Family Hotel in Round Rock
#10 Business Hotel in Round Rock

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