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Holiday Inn Austin North-Round Rock

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2370 Chisholm Trail, Round Rock, TX 78681
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Holiday Inn Austin North-Round Rock
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Holiday Inn Austin North-Round Rock
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131 reviews from our community

Traveler rating
    56
    40
    25
    6
    4
See reviews for
45
16
11
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thicket, Texas
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

I stay in hotels a bunch with my job. It requires that I take students to different contests. My first experience was having to pay an extra 10.00 per person for a breakfast voucher that wasn't required. Upon arrival I had to wait 45 minutes for my room. When I got in it both of the beds sunk down in... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear guest, We are sorry for all the troubles you experienced at our hotel! We are sorry we were unable to have an early check in for all your rooms. We always try to allow early check in as long as the room is ready! We are also sorry for you experiencing trouble with your credit card as well as... More 

United States
Top Contributor
80 reviews 80 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Best part of this hotel? Convenient to the freeway, shopping and food. They are right across the street from Jack Allen's, I highly recommend to eat dinner there! Staff- they were ok. Our breakfast waitress was not nice. We showed up at the buffet 20 mins before they close, all the food is still out and there a handful of... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Dear Guest, thank you for taking the time to submit a review for our hotel. However, I think this review may not be for our property as our restaurant has all tile so our staff only sweeps and mops. There is actually no carpet to vacuum. If you have any questions please feel free to contact our hotel directly if... More 

Dallas, Texas
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 1 night while attending a wedding. We were able to check in early and the check in process was very quick. All staff was very friendly. The room was clean and the beds were super comfortable for hotel beds. The breakfast was complimentary and included: eggs, sausage, bacon, potatoes, breads/muffins, cereal and oatmeal. The eggs were very good,... More 

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are glad you had such a great stay with us and that you were able to enjoy our hot breakfast in the morning! We always welcome early check ins if the room is ready to go! More 

Gustine, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had initially had a reservation at the LaQuinta, but left due to a nasty bathroom. We ended up here and got heir last room. They room was clean, smelled good and was had a comfortable bed with very soft pillows. The wife and I had a great nights sleep and enjoyed the Hotel, room and area very much. I... More 

Review collected in partnership with La Quinta

Was this review helpful? Yes
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are so glad we were able to accommodate you and that everything turned out great for you! We hope to see you again soon! More 

Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was very pleased with this Holiday Inn. It was clean from the time I got out of my car and walked in to check in, till I checked out and left. The food for the free breakfast was very good, hot and fresh. I had to ask for extra towels, they were there immediately. The staff was pleasant and... More 

Was this review helpful? Yes 1
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank you for your wonderful comments! We hope you come back and stay with us! More 

Mabank, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 21, 2015

Great new hotel. Room is clean and checkin process very good. No complaints. Service excellent. Iron in room was not working. Called front desk and they had a brand new iron brought to me within about 3 minutes. It's just north of Austin, short drive. Great value if you don't want to pay the ridiculous prices for a downtown hotel... More 

Was this review helpful? Yes 1
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We strive for excellent service! Thank you for the wonderful comments! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

The Hotel is bright and appears new, the rooms are great, spacious and clean. The real highlight is the staff, particularly the front desk. William worked to help friends of ours and earned another loyal Holiday Inn guest. We will definitely choose this property in the future.

Was this review helpful? Yes 1
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We will let William know! Glad to hear that we were able to help out! More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 15, 2015

We had a booking that couldn't be honored by the Hampton Inn, but the manager was very apologetic and directed us to this hotel. It was only a few minutes from the job-site, and nice and clean with comfortable beds. It was nice to get a good nights sleep after a hard days work. Would definitely stay here again.

Was this review helpful? Yes 1
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

We are so happy we were able to accommodate you! We hope you come back and stay with us! More 

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 12, 2015

This is a nice new hotel. Parking is easy. Location and access to freeways and other area restaurants is unbeatable.. The bar area and lobby area are both welcoming and clean. I would recommend a stay here.

Was this review helpful? Yes 1
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

W are glad you were able to take advantage of some extra amenities such as the bar! We hope to see you again! More 

Hot Springs, Arkansas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 1, 2015

The Jacuzzi tub in the room appeared to be dirty; so I went to the front desk and asked what could be done. The front desk attendant offered another room (we assumed it would be the same type of room). We accepted his offer only to find out the room was a double (not a king). So, we went back... More 

Was this review helpful? Yes 1
Amanda B, Guest Relations Manager at Holiday Inn Austin North-Round Rock, responded to this review

Thank you for taking the time to write a review! We are sorry to hear you had so many troubles during your stay with us! We hope we did everything to make it up to you and we hope you come back and see the improvements on your next visit! More 

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