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Homewood Suites by Hilton Austin / Round Rock

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GreenLeadersBronze level
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2201 South Mays St, Round Rock, TX 78664
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1 room 1 guest
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Homewood Suites by Hilton Austin \/ Round Rock
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391 Reviews from our TripAdvisor Community

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Traveler rating
    292
    72
    15
    7
    5
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138
45
9
151
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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There are newer reviews for Homewood Suites by Hilton Austin / Round Rock
See the most recent reviews
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 16, 2015 via mobile

I would HIGHLY recommend this hotel to anyone! They also had the best front counter service. The person on duty for the afternoon called me about an hour into our stay just to see if our room was ok and if we needed anything. I have never had this level of service from a hotel, ever! The breakfast was full... More 

Was this review helpful? Yes
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Soonerfan496 for taking the time to write this excellent review! Our front desk staff goes above and beyond to ensure that each guest feels like they are right at home during their stay. To see their service exceeded your expectations personally shows that their hard work speaks volumes. I’m glad to see you enjoyed our full hot and... More 

Dallas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2015

Great place to stay. Upscale and comfortable. Location is close to the highway to get on and off quickly, but far enough away not to hear the traffic noise. Hotel lobby is very nice and the coffee is kept fresh

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Adrienne L for taking the time to write this thoughtful review! Knowing our rooms are both upscale and comfortable is exactly what we expect from our hotel. Our housekeeping, maintenance and front desk staff do an excellent job in working together to make sure all hotel areas are kept clean and efficient. We hope to see you on... More 

1 review
5 of 5 stars Reviewed June 11, 2015

Best Hotel I have ever stayed out! Clean, great food, wine and beer complimentary was great! Loved the workout room.....and pool! The housekeeping was exceptional..beds are like sleeping on a cloud! I highly recommend this hotel for family, business, or a get away just up the road from Outdoor World (Bass Pro Shop) and Georgetown very cool little town and... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Roxannek901 for writing this amazing review! Reading comments like these are exactly why we strive to be the best hotel we can be. Our housekeeping does an excellent job at ensuring our rooms are in top notch condition for each guest and hearing that your room met our expectations is music to our ears! Cleanliness and comfort are... More 

Kerrville, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 10, 2015

Perfect place for family. Our kids love the pool and the basketball court. The suites are perfect - kids in one area watching TV before bed and parents in the other area. Kitchen for snacks, keeping traveling food cool.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Katy G, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Sandra G for taking the time to write us this excellent review! We take pride knowing that our facility made you and your family feel right at home during your stay. I personally love how spacious our suites are in this hotel, and kitchenettes in each room make storing food ideal. We hope to see you again soon! More 

Gardner, Kansas, United States
1 review
5 of 5 stars Reviewed June 1, 2015

We were all accommodated very nicely in the two bedroom suite. The only odd thing was the hall ways to get to the rooms were a bit long but otherwise the place was great. Everything was clean and tidy and the beds were comfortable.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Marybeth P, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear Sara G, Thank you for taking the time to write this lovely review! We so appreciate your feedback and are thrilled to see that you had a nice stay with us! The two bedroom suite is definitely my favorite in the hotel because it is like your own little apartment! The hallways are a bit long but there are... More 

1 review
5 of 5 stars Reviewed May 29, 2015

Have had a chance to stay in homewood this year beginning as well as in July 2014. It is a ry well maintained property with a equally friendly staff. I was on a business trip. I would like to specially mention about Mr. Larry Bailey, who drives people from hotel to business destinations. He is very jolly and energetic person,... More 

Was this review helpful? Yes
Marybeth P, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear Amit J, Thank you for taking the time to write such a wonderful review! We are so happy to see that you have stayed with us before and that you enjoyed our property and staff! Larry is such a great asset to our team! He is always making everyone laugh and we are so fortunate to have him! I... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015 via mobile

My family went to Texas to visit some family friends. Being from Canada we did not know anything about the area. We were staying for a week so we tried to book a long term stay with no luck and instead choose this hotel. The staff was amazing very helpful with directions and so friendly always greeting us when we... More 

Was this review helpful? Yes 1
Marybeth P, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear DawnJimChase, Thank you for taking the time to write this great review! We are so happy to hear about your recent stay with us! We are pleased to see that our staff was amazing and helpful because service is so very important to us! Our breakfast hosts are amazing and are always adding their own flavors and spices to... More 

Springfield, Missouri
1 review
5 of 5 stars Reviewed May 26, 2015

Check in was fast and friendly. The suite and bed were as comfortable and peaceful as my own home. If you want to have the comfort and feeling of being "home away from home", you should select Homewood Suites.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Marybeth P, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear Marilyn D, Thank you for taking the time to write this wonderful review! We are truly thrilled to see that you felt like this was your home away from home. That is our goal for every guest when they enter our doors. We thank you for reccommending us and we hope you come back to stay with us again... More 

Lake Charles, Louisiana
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 24, 2015

This hotel was great. Great location as it is right off the highway, and near everything in Round Rock. A little far from Austin, but nothing that is impossible. The hotel itself is nice and new looking. Rooms were very clean and comfortable. Staff was great and very helpful. Breakfast was good too. The pool is a little smaller and... More 

Was this review helpful? Yes
Marybeth P, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear bucs0535, Thank you for taking the time to write such a lovely review! We are so happy to see that you enjoyed your stay with us and that the rooms were clean and comfortable! Our location is close to many shops and restaurants and far enough away from downtown to avoid heavy traffic and loud noise. The good thing... More 

Chattanooga, United States
1 review
2 of 5 stars Reviewed May 23, 2015

Room 120 was crawling with ants on the wall, nightstand & bedding. The alternative sleeper sofa is not a comfortable substitute. If I wanted insects, I would have brought my tent and sleeping bag and taken a camp site near by.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Marybeth P, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear Frank P, Thank you for taking the time to write this review. We are deeply sorry about your past stay with us. It is our goal for every guest to leave our hotel satisfied and we are very disappointed that you did not. We did do a full inspection and treated the room through our pest prevention team. Your... More 

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