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Homewood Suites by Hilton Austin / Round Rock

Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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2201 South Mays St, Round Rock, TX 78664
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Homewood Suites by Hilton Austin / Round Rock
Best prices for: 1 room 1 guest
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Ranked #2 of 24 Hotels in Round Rock
Certificate of Excellence
GreenLeadersBronze level
A recent review
5 of 5 stars Reviewed March 19, 2014
Mario G Houston, Texas
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361 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Homewood Suites by Hilton Austin / Round Rock
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Houston, Texas
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2014

Great stay in Round Rock. Not close to Austin but the area has plenty of amenities to keep you happy. After fighting the crowds in Austin during SXSW, the quite but way out of the way location turned onto a positive. Staff and facilities were top notch. Breakfast was very good and the area was super clean. Lots of free... More 

Review collected in partnership with Homewood Suites by Hilton

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John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Mario G, Thank you for staying with us during the SXSW craziness and I hope you made some lasting memories in downtown Austin. I’m happy to hear that you looked to us as an oasis after a long day of fighting the south by southwest crowds. Please come back again to enjoy our hospitality. Best, John Melstrom jmelstrom@vistahost.net More 

Boerne, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2014

Excellent spacious accommodations in Round Rock, conveniently located a few blocks away from the maddening rush of IH-35 & just minutes from Austin. Suite style living with separate bedroom, living area & kitchenette. Not glamorous, but comfy & includes a far better than average breakfast buffet.

Review collected in partnership with Homewood Suites by Hilton

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John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Texasrancher4, Thank you for the great review and I must say you understand exactly what we are aiming for, a comfortable home while you are away from home. I’m happy you enjoyed our breakfast because Annette, Estella, and Denise are our amazing breakfast ladies. They make sure everyone has a great start to their day with a delicious breakfast and... More 

Bay Area, CA
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 17, 2014

Great staff -- except for the General Manager, Katy Goldin. If she says she'll do anything, get it in writing. Does not do what she says she's going to do. Read the fine print when making a reservation at this location. I'm a big Homewood Suites fan, first location I had an issue with. The room was decent (added panorama... More 

Was this review helpful? Yes 1
Katy G, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear Ms. White, I genuinely regret your negative experience with our hotel and how you were affected by our long standing and carefully publicized policy. We make every effort to ensure each guest enjoys their time with us and so I am sorry that this was not the case for you. Please know that I do everything regarding the hotel... More 

Waxahachie, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

The hotel is kid friendly and is very reasonable for all that comes with it. It's a great place to get away for some quiet time and perfectly located near a number of food and shopping venues. I have stay here on several occasions and have never been dissatisfied with the service. The hotel is kid friendly and is very... More 

Review collected in partnership with Homewood Suites by Hilton

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John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Monsherra, Thank you so much for taking the time to review our hotel. We are very fortunate to have an outstanding location, however, what sets us apart from the average hotel is our staff. I’m so proud of everyone that works here because they know how to celebrate every guest through genuine kindness, superior hospitality, and inspired passion. Regards, John... More 

Metairie, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

We enjoyed our stay here. The room was perfect and the staff was very friendly. We will definitely stay here again the next time I am in the Round Rock area. There was a nice selection of restaurants in the area as well.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Daniel J. I’m so happy to hear you enjoyed your time as our guest. I agree that we have a great location because we are far enough away from any major traffic so we don’t hear the noise but we’re close to all the amazing restaurants that Round Rock has to offer. Being an all suite property with kitchens in... More 

Round Rock, United States
1 review
5 of 5 stars Reviewed February 23, 2014

We travel A LOT! For business and pleasure. Solo and with one or more kids. Homewood Suites is the perfect layout and has the perfect recipe for what everyone needs when away from home. Stayed here with daughter's volleyball team. Super job! Was nice to relax at in room or in lobby. So comfortable and inviting. Wish we were lucky... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you so much for taking the time to review our hotel. I am pleased to hear you enjoyed your time as our guest. Please keep us in mind the next time you need to stay in the Austin/Round Rock area, as we will surely give you our one-of-a-kind service. Sincerely, John Melstrom jmelstrom@vistahost.net More 

Orland Park, Illinois
1 review
5 of 5 stars Reviewed February 20, 2014

We were in Round Rock to help our daughter recovering from Brain surgery. I happened to tell Katy (General Manager) that it was our 58th wedding anniversary. We weren't able to go out to celebrate, so they surprised us with champagne, flowers, and delicious chocolate strawberries. How thoughtful! Our stays at this hotel have always been wonderful, but this was... More 

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John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Ms. Millie O, Congratulations again on your wedding anniversary. Everyone here at the Homewood Suites is keeping your daughter in our thoughts and prayers; we hope she makes a speedy recovery. Thank you so much for staying with us and we hope to be your home whenever you are in the Round Rock area. John Melstrom Guest Service Manager jmelstrom@vistahost.net More 

Katy, United States
1 review
5 of 5 stars Reviewed February 18, 2014

Very clean, friendly staff, rooms as stated. Hotel smells new. Bed was very comfortable. Breakfast was hot and fresh. Great location - right off interstate. Close to Old Settlers Park. Restaurants and shopping nearby.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hi Kathy H, I thank you for the review and I’m very pleased to hear how much you like us. We are very fortunate to be located where we are because we’re just far enough away from the interstate to not have any traffic noise but still so close to the amazing restaurant options and the famous Round Rock Premium... More 

Bamberg, Germany
Top Contributor
56 reviews 56 reviews
24 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed February 17, 2014

Let me start this review by saying I am a Hilton Honors member but have never stayed at a Homewood suites. This hotel was fab. Parking was easy and in front of the hotel. Lots of space. I saw the outdoor pool but it was a little cool outside. Although not a big fan of hotel pools. Jacob at the... More 

Was this review helpful? Yes
John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

What a wonderful review OKlawdog! Thank you so much for taking the time to write this very thorough review that really paints a picture of how great your stay was. I’m glad you were able to experience Jacob’s sincere hospitality and professionalism. He is a key member in our “Dream team” of a staff and I encourage anyone that has... More 

San Miguel de Allende, Mexico
Top Contributor
130 reviews 130 reviews
48 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed February 17, 2014

We are Hilton gold members and love the Hilton family, and in recent years, particularly the Homewood Suites when we are driving or have a rental car. This Homewood Suites is just 10 or so miles up the road from where we stay at one in Austin, TX. It is next to the Dell campus. Very quiet. Superb setting and... More 

Was this review helpful? Yes
John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Mr. DuaneSandul, Thank you for the great review of our “Home away from home”. I’m happy to see that we are going to be your preferred choice anytime you are in the area. I think we are very fortunate to have the location we have because we are just far enough off the highway that we don’t hear any traffic... More 

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