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All 23 Round Rock hotels

Homewood Suites by Hilton Austin / Round Rock

3.0 of 5 Hotel   |   2201 South Mays St, Round Rock, TX 78664
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92%
Ranked #1 of 23 hotels in Round Rock
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars Reviewed June 17, 2013
lovethesun76 West Texas
  • Reviews (255)
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255 people have reviewed this hotel

Traveler rating
    197
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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There are newer reviews for Homewood Suites by Hilton Austin / Round Rock
See the most recent reviews
West Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 17, 2013

Stayed June 14-16. Excellent job done by Tanja, who works the front desk. She needs a gold star for her customer service. She went above and beyond to accommodate us. The room was quiet and hotel was full. King bed was super comfy. We were traveling with a toddler and front desk had a pack-n-play, at no additional charge, so... More

Was this review helpful? Yes 1
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Lovethesun, thank you for such a wonderful review! I am so glad we were able to provide you with a quiet room with our comfortable bed. We have many pack-n-plays here so we are always pleased to be able to give them out as needed. As a team we strive to go above and beyond to provide the best service... More

Austin, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 10, 2013

booked this hotel for all the family coming in for graduation- was very satisfied with all aspects of the hotel. My Mom loved it and said she would stay at Homewood Suites from now on; which is a big compliment because she is very picky. All other famiy members also enjoy their stay. Breakfast was good and the evening social... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Jane B, thank you so much for reviewing our Homewood Suites Round Rock. I am pleased to read that your family enjoyed their stay with us and that your Mom is an official Homewood Suites convert; we are always excited to introduce a new guest to the brand and provide them with a fantastic experience! I hope that you will... More

Schaumburg, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 29, 2013

Easy location to get to from the airport. Off of the heavy traffic areas. Great breakfast and evening refreshments. Rooms were great. Elevator locations a little inconvenient but they are close to exits to parking.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello Mike S and thank you for taking the time to write this review. I am glad we were able to provide you accommodations in a location that worked for you. It's great to hear you were able to take advantage of our complimentary breakfast and evening refreshments and that overall you were please with your stay. We look forward... More

Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 28, 2013

I have never stayed at a homewoods hotel, oh my God this one is beautiful!! Great BF and dinner. We really enjoyed it. I think its a new one and they did a great job!!! Customer Service was good, too. Will B back!!!!

Was this review helpful? Yes 2
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello alwaysfamily (what a great name by the way)! I am delighted to hear that you had such a great first experience at the Homewood Suites and that we were able to be the hotel that provided it for you. You are absolutely correct, we are one of the newest hotels in the Round Rock area, and are the 300th... More

Dallas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2013

Loved this hotel and all the amenities. I love the idea of including both breakfast and a homemade dinner as part of the room rate during the week... what a great way to make people feel at home when they are not. I would highly recommend the brand and am looking forward to my next opportunity to choose this hotel.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Melissa S, I am so glad to hear that we were able to provide you with an experience and some home-cooked meals that made you feel like you were in your home-away-from-home. Especially since as a brand, that is one of our ultimate goals! I really appreciate you taking the time to share how much you enjoyed your time at... More

St. Augustine FL
Top Contributor
528 reviews 528 reviews
120 hotel reviews
172 helpful votes 172 helpful votes
5 of 5 stars Reviewed May 26, 2013

Stayed for just one night last week and I wished I stayed here for the whole trip. I reserved a king suite and they upgraded me to a two bedroom suite. The rooms are large and the the beds are great and everything was super clean. I found the staff friendly and I will stay here again. The front desk... More

Was this review helpful? Yes 1
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you, Gregbooras, for writing such an awesome review of our Homewood Suites Round Rock as and for posting some pictures too! I am pleased that you enjoyed the upgrade to the two-bedroom suite and our high cleanliness standards. It’s also great to hear that our dinner recommendation was a good choice and that our team provided you with great... More

Contributor
11 reviews 11 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed May 24, 2013 via mobile

This hotel is gorgeous, the rooms are amazing and the location perfect. However, the walls are paper thin and no matter how many times staff talks to people you can hear everything your neighbor says down to a whisper. Our neighbors were ridiculously loud bit even after they quieted down I could hear every conversation. It was so frustrating and... More

Was this review helpful? Yes 2
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello Kayleej87 and thank you for taking the time for writing a review with regards to your recent experience at the Homewood Suites. I am so sorry to hear that the noise from your neighbors was so disturbing as we want everyone to be comfortable and to know that you were not is disappointing not only to you but to... More

Temple, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 22, 2013

Incompetent front desk staff upon arrival; did not verify my reservation, checked me in under another person's reservation, never asked to see ID for the reservation or for the credit card. Then, they called my room TWICE after 11:30 p.m. (waking my children) to try and correct a problem that they created. The actual room was very nice and the... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello Michael P and thank you again for your feedback. I know we spoke a few times on the phone (I believe after you had written this), and hope that your opinion of the hotel has softened since this review was posted. Please feel free to continue to reach out to me directly for any further questions, comments, or concerns... More

Midland, United States
1 review
5 of 5 stars Reviewed May 21, 2013

Clean, quiet, well kept...just an overall great hotel. I would recommend this hotel to anyone with a family or staying alone on a business trip. If you have previous experience with Homewood Suites and weren't satisfied, try this hotel and I guarantee you will be. One of the nicest hotels in this area.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Cheryl M, what a fantastic review! Thank you so much for writing this and for sharing your experience at our hotel with other Trip Advisor reviewers and readers. As the 300th Homewood Suites Hotel to open, we are proud to have such a wonderful hotel and it shows in building as well as in the faces and actions of each... More

Penang, Malaysia
1 review
4 of 5 stars Reviewed May 18, 2013

Friendliness and staffs are extremely helpful. Safety and comfortable place to stay and convenience. Conveniency as in there is Walmart and HEB to buy groceries and are able to use them in the hotel "kitchen". Shopping is also convenient as the Round Rock outlet is nearby. Also there are many eateries with all kinds of food.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
GMHWSRR, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Govindaraj MR D, thank you so much for taking the time to share your thoughts about the Homewood Suites Round Rock. I appreciate receiving the perspective of someone who traveled from so far away as we really want to be your home while you are visiting the Austin/Round Rock area. Hopefully you were able to stay with us for several... More

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Additional Information about Homewood Suites by Hilton Austin / Round Rock

Address: 2201 South Mays St, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Austin / Round Rock 3*
Reservation Options:
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Round Rock #1 Green Hotel in Round Rock #2 Business Hotel in Round Rock
Hotel Class
Official Description (provided by the hotel)
The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home! ... more   less 
Number of rooms
115

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