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Homewood Suites by Hilton Austin / Round Rock

3.0 of 5
2201 South Mays St, Round Rock, TX 78664
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Homewood Suites by Hilton Austin / Round Rock
Ranked #2 of 23 hotels in Round Rock
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133 reviews from our community

    Trip type
Traveler rating
    103
    21
    5
    2
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Date Rating
Dallas, Texas
1 review
5 of 5 stars Reviewed September 27, 2011

Our room was very clean and nicely decorated, the bed and pillows couldn't have been any better. The complimentary breakfast is by far the best of any hotels we stayed in. The lounge area and lobby are a pleasure to spend time in visiting friends or other guests. Look forward to staying in this hotel again when in Austin.

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gmausro, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
September 29, 2011

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Austin/Round Rock. We are happy that you enjoyed our hotel and we would love to have you stay with us again! Regards, Jason Webb General Manager More

Cudjoe Key
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 26, 2011

The Round Rock, Texas homewood suites was one of the nicest hotels I've stayed in. the accommodations were absolutely perfect. The bed was so comfortable that we ended up ordering one for our home! And that is the truth. From the agent at the desk when we arrived to the room itself, all was perfect! very, very clean and spacious... More

Was this review helpful? Yes 1
gmausro, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
September 29, 2011

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Austin/Round Rock. We are happy that you enjoyed our hotel and we would love to have you stay with us again! Regards, Jason Webb General Manager More

Vernon Hills, IL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed September 22, 2011

I recently stayed at the Homewood Suites in Round Rock for a business trip and was sorely disappointed with the way my situation was handled (or not handled). Because management at the property has refused to give me a status/response of my complaint, I felt the need to write it here. The first night as I was getting into bed,... More

Was this review helpful? Yes 4
See 3 more reviews by toulon96 for Round Rock
gmausro, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
September 26, 2011

I am sorry we were not able to provide you with the quality of services and amenities you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience at the Homewood Suites Round Rock. I was made aware of this situation by my staff, but unfortunately I... More

1 review
5 of 5 stars Reviewed September 13, 2011 via mobile

This hotel is beautiful and is conveniently located right off IH35. The rooms are nicely decorated and clean. The staff are all pleasant and helpful and the breakfast exceeded expectations. Great hotel for business travel or families.

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gmausro, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
September 29, 2011

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Austin/Round Rock. We are happy that you enjoyed our hotel and we would love to have you stay with us again! Regards, Jason Webb General Manager More

Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 7, 2011

My husband and I stayed at this hotel over the Labor Day weekend. We really loved it. The staff was courteous and engaging upon check in, our room was clean and spacious, the bed was cozy and comfy, and we loved the little kitchenette. We only had one complaint. Our room was on the bottom floor and early the next... More

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gmausro, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
September 29, 2011

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Austin/Round Rock. We are happy that you enjoyed our hotel and we would love to have you stay with us again! Regards, Jason Webb General Manager More

Wantage, NJ
1 review
5 of 5 stars Reviewed August 29, 2011

Can't say enough about this hotel! From check in to check we were blown away. The staff was extremely courteous, the rooms were SPOTLESS, the beds were so comfortable we didn't want to get out of them, & a free breakfast that was very impressive to say the least! If your looking for a reasonable, clean, modern (but homey), top... More

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gmausro, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
August 31, 2011

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Austin/Round Rock. I love seeing comments like this as it is always our goal to make your stay an amazing experience! For me the staff are the biggest contributor to the success of your stay, and I am greatful to have the best team... More

Dallas, Texas
1 review
5 of 5 stars Reviewed August 21, 2011

The staff was great...they were very friendly. The rooms are very comfortable. We have a 14, 4 and a 1 year old and the room was perfect for them. We will be returning!

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gmausro, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
August 23, 2011

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Austin/Round Rock. This is what we strive for, to be your home away from home! I look forward to seeing you back soon. Regards, Jason Webb General Manager More

Southlake, Texas
1 review
5 of 5 stars Reviewed August 19, 2011

This Homewood Suites gets the very best ratings in every area--outstanding service, value, accomodations, and food--breakfast and week-day evenings! The decor is fabulous, the beds wonderful, and, with Manager Jason Webb at the helm, I have no doubt this gem will remain first-rate. Can't wait to return!

Was this review helpful? Yes
gmausro, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
August 30, 2011

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Austin/Round Rock. I appreciate the feedback and love to see comments like this one, but I have to give the credit to the employees at the hotel, without them we would be just another place to stay. I am lucky to have such a... More

Rogers, Arkansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 8, 2011

From the moment I checked in to the moment I checked out I was treated well, impressed with the quality of service, and everything I needed was at my fingertips. The rooms are spacious, clean, and quiet. Perfect for the Dell HQ visitors, or a weekend getaway. A more curteous and helpful staff would be difficult to find.

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gmausro, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
August 10, 2011

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Austin/Round Rock. I love seeing comments like this as it is always our goal to make this your home away from home! I'm glad we were able to make this trip a success, and we look forward to seeing you again in the future.... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2011

We recently stayed a week at the Homewood Suites Austin/Round Rock. It was one of the best hotel experiences we have had. The personnel were all friendly. The staff greet you with a smile and a warm "hello" when passing you on the sidewalks or in the elevator. The staff make you feel like you are at "home". They speak... More

Was this review helpful? Yes
gmausro, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review
August 8, 2011

Thank you for taking time to review your stay at our Homewood Suites by Hilton in Austin/Round Rock. I am glad the hotel fit your needs so well, and that we did everything to make this trip an enjoyable and relaxing experience. I hope to see you again soon! Regards, Jason Webb General Manager More

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Additional Information about Homewood Suites by Hilton Austin / Round Rock

Address: 2201 South Mays St, Round Rock, TX 78664
Phone Number:
Region: United States > Texas > Round Rock
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 23 hotels in Round Rock
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home! ... more   less 
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Homewood Suites by Hilton Austin / Round Rock
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