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Homewood Suites by Hilton Austin / Round Rock

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2201 South Mays St, Round Rock, TX 78664
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1 room 1 adult
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Homewood Suites by Hilton Austin \/ Round Rock
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448 Reviews from our TripAdvisor Community

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Level Contributor
1 review
3 of 5 stars Reviewed 3 days ago NEW

Basic Hotel, bare amenities. There is an outdoor pool. Sparse staff to help, but the staff was warm and helpful, when they had the time. Great kitchen. Worn looking rooms. Convenient to LBJ Library, the Capitol (only 15 minutes away) and shopping.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Sandra B
Mustang, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel with large rooms and a full kitchen. They also have an excellent breakfast and offer a complimentary dinner on week days. Location is very close to Dell's home office and has easy access to two highways. The first room I got had a smoky smell, and the staff quickly changed my room and helped me get the... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ronnie W
Christopher B, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello Ronnie W., Thank you for staying with us here at the Homewood, we do apologize about the initial room that you received but I am glad to here that we took quickly took action to solve the problem. Ronnie W., we are glad you found the breakfast and the evening reception exceptional, and we would love to welcome you... More 

San Angelo, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel for a tournament in Roundrock and found that we were about 15 minutes from just about anywhere we needed to go. Easy access to IH35 and a toll road so easy access to just about anywhere. Clean, family friendly, animal friendly!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Marisol O
Christopher B, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello Marisol O. we are glad to hear that you enjoyed our hotel so much and found it conveniently located to shopping and restaurants as well as I35 and the toll roads. Thanks you for staying with us and we look forward to welcoming you home again Marisol O., and yes you are more than welcome to bring your furry... More 

McKinney, TX
Level Contributor
115 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

The best reception desk person ever. Jacob. He made you feel at home as soon as you arrived. The hotel is very nice and the evening Greek meal was great. The food was a wonderful thing after traveling all day.

Helpful?
Thank Mark H
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Mark H, it made my day when I first read this review. I wanted to personally thank you for choosing to stay with us, and for acknowledging our interaction together. I wouldn't be where I am if it wasn't for the great team that I work with. We take great pride in making sure everyone can rest a little easier,... More 

Limerick, Ireland
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Comfortable, quiet hotel. Staff very friendly and helpful. Suites are excellent and bed is very comfortable. Reasonable choice for breakfast and evening reception is much improved. Easily located and plenty of parking

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Mairead_13
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Mairead_13 for writing us! I'm glad to see you were nice and comfortable during your stay here with us, and am also glad that we have improved our breakfast and social hour. Our kitchen staff is top notch in making sure everyone gets to enjoy a meal. We can't wait to see you again! More 

Fort Lauderdale, Florida
Level Contributor
75 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hospitality shown by the management and staff was wonderful. The property was very inviting and the room was clean and spacious. The bathroom was fully stocked and the water pressure was strong. Super fast Wi Fi. I will be back!

Helpful?
Thank TravelIgnite
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Travelngite for writing us this outstanding review! Our goal here is to make you feel right at home, so knowing we do that warms our hearts! I have to give all the credit to our amazing housekeeping and maintenance staff for making our hotel look as new and as beautiful as it is. We can't wait to see... More 

Los Angeles, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The property is very attractive and well kept as one would expect from Hilton. The rooms are like 1 bedroom apartments which is really nice. 2 Tvs in separate rooms, with a full kitchen, more than one would expect from an average hotel room. Some details were lacking however. The lights in my bedroom needed to be changed and the... More 

Helpful?
Thank Grant G
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Grant G for taking the time to write us this review. I'm happy to see that you enjoyed our one bedroom suite during your stay, but completely apologize for the problems you had while staying with us. We are going to get with the management team and find a solution for the spotty wifi. Please let us know... More 

Round Rock, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel room was clean and spacious! I felt like I was in an apartment instead of a hotel! Love all the pillows on the bed too! Great breakfast selection! The staff was friendly and helpful! Definitely, will stay there again!

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Christina R
Kaitlyn C, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Christina R, Thank you so much for this amazing review. We take great pride in being able to provide a comfortable room and great service to our guest. From the complimentary hot breakfast to the 24 hour fitness center our hotel has something to make everyone feel like they are at home. I hope that your travels were safe and... More 

Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

We rented 2 rooms for Christmas night. We got King size executive suites which were clean and roomy. The couch accommodated the teen in each room . The breakfast was hot and had several choices of egg dishes. When we checked in (online) we could choose our rooms. In person check in gave us waters and a snack. Staff was... More 

Helpful?
Thank Mary H
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Mary H for writing us! I'm glad you enjoyed one of our king one bedroom suites! Our hot breakfast is a great way to start the day, and checking in online makes it even more convenient to get right into your suite! I'm glad our staff was helpful during your stay, and we hope to see you again... More 

1 review
2 of 5 stars Reviewed December 28, 2015 via mobile

I won't stay here again. I had a strike3 months ago and was in need of rest. The handicapped room was barely adequate. It had a tub, rather than a roll-in shower which made it VERY difficult to shower. The room itself was great but there were a number of other problems: 1) the lock on the outside door downstairs... More 

Helpful?
Thank Maureen H
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