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Homewood Suites by Hilton Austin / Round Rock

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2201 South Mays St, Round Rock, TX 78664
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1 room 1 guest
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Homewood Suites by Hilton Austin \/ Round Rock
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391 Reviews from our TripAdvisor Community

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Traveler rating
    292
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Internet didn't work properly the whole week I was there. I attempted to use the complimentary access with my HHonors. Other than the internet, the rooms are awesome, the breakfast is great and I slept like a baby.

Review collected in partnership with Homewood Suites by Hilton

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Conway, Arkansas, United States
Level Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was an excellent spot for the local tech companies, the lay out was nice and the room is very comfortable. When I travel, I like to stay in two bed room suites and this one was a bit larger than the average. I'd recommend for business travelers

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Plano, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Always such large rooms and friendly employees. Homewood Suites would be my first choice of Hotel everywhere I stay if it was available. Most people don't know the amazing value Homewood offers. Give it a try, you will be a believer!

Review collected in partnership with Homewood Suites by Hilton

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was all very nice. Room was clean and spacious staff was very helpful and curtious!! Would recommend to anyone! We will definitely stay on our next trip that way. The breakfast was very nice and a good variety of items.

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JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Teresa C for writing us this picture perfect review! I love how big and spacious our suites are, it makes you feel like its a mini apartment instead of just a hotel room. Our housekeeping staff does amazing work and to see it reflected in your review made my day. Having a full hot and cold breakfast definitely... More 

Houston, Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here two weeks ago and I have to say - this is a nice property. Everything is new and clean, the staff is nice and I can see why it stays busy. Our room was a two queen suite. The amenities looked recent, nothing I could complain about and the location is central to the highway so it's easy... More 

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JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you very much Trina M for writing us this awesome review! Our housekeeping does a great job along with maintenance to make sure our hotel is in tip-top shape and we are so grateful to have the staff that we do. Being located in South Round Rock definitely makes it easy to travel to the Austin or North Round... More 

Pearland, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We have stayed here twice & have zero complaints about staying here. The hotel location is off the freeway, just a pet peeve of the family. Noise wasn't an issue. The staff is great! Our 2 stays were only a month apart & the staff remembered us. I forgot something after check out, when they promised to call me back... More 

Was this review helpful? Yes 1
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you FionaCee43 for taking the time to write this excellent review! Having a location like ours is definitely a plus considering we aren't right off the highway but we're only about a half block away which makes it easy to navigate to and from our hotel. I'm glad to see that you have retrieved your items and it makes... More 

Fort Worth, Texas
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was very clean and the staff were very nice. Having a couch sleeper is great for kids! We were upgraded when we checked in. They even saved the pillow we left behind for us to pick back up. Would recommend for business and families. Visited Round Rock donuts (close by.). Best Homewood Suited we have stayed at.

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JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you TravelMomBunny for taking time to write us this excellent review! Housekeeping does a great job in making sure every room is up to standards and i'm glad your room reflected that. I'm also glad you got to have a little more room with an upgrade, especially with having your family with you. We definitely strive to be the... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed July 17, 2015

This is the second time I've stayed at this location and not been thrilled with housekeeping--this time, there was dirt in the dresser & closet and the kitchen area wasn't as clean as I'd like upon walking in. Other than those things, it's good enough--i just like getting what I'm paying for.

Review collected in partnership with Homewood Suites by Hilton

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Katy G, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello FlatlandMama, and thank you for providing us with your feedback regarding your stays with us at the Homewood Suites. We genuinely appreciate all commentary as it allows us to become better for the future, but please know that the experiences you had at our facility are by no means the standard for us, as we try to provide both... More 

The Woodlands, Texas
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 15, 2015

If your looking for a nice quiet place in the Austin area, this is it. The staff is super friendly. The room was clean. It had a full service kitchen, which saves when your traveling with kids. Breakfast was good too, plenty of variety. It's in a convenient location, close to shops, restaurants and a stones throw away from Austin... More 

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JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Elsa G for taking the time to write this awesome review! I personally love how quiet our area around the hotel is, with being not exactly next to but right off the highway. It also makes going to Austin or the Round Rock outlets a breeze since the highway is so close to the hotel. I'm glad to... More 

Fort Worth, United States
2 reviews
5 of 5 stars Reviewed July 13, 2015

2 families stayed in this suite for the weekend for a family wedding. Plenty of room for all to enjoy each other's company without feeling crammed on top of each other. I would definitely stay here again. Love the amenities.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Julie T for taking the time to write this outstanding review! Our spacious suites definitely make us a family friendly hotel and we're glad to see you were comfortable throughout your stay. Having amenities like a full hot breakfast, free wi-fi, laundry facilities, and full kitchenettes also aid in ensuring that each guest feels right at home. We... More 

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