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Homewood Suites by Hilton Austin / Round Rock

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GreenLeadersBronze level
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2201 South Mays St, Round Rock, TX 78664
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Homewood Suites by Hilton Austin / Round Rock
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Homewood Suites by Hilton Austin / Round Rock
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386 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pearland, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed today NEW

We have stayed here twice & have zero complaints about staying here. The hotel location is off the freeway, just a pet peeve of the family. Noise wasn't an issue. The staff is great! Our 2 stays were only a month apart & the staff remembered us. I forgot something after check out, when they promised to call me back... More 

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Fort Worth, Texas
Level Contributor
12 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The room was very clean and the staff were very nice. Having a couch sleeper is great for kids! We were upgraded when we checked in. They even saved the pillow we left behind for us to pick back up. Would recommend for business and families. Visited Round Rock donuts (close by.). Best Homewood Suited we have stayed at.

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JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you TravelMomBunny for taking time to write us this excellent review! Housekeeping does a great job in making sure every room is up to standards and i'm glad your room reflected that. I'm also glad you got to have a little more room with an upgrade, especially with having your family with you. We definitely strive to be the... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

This is the second time I've stayed at this location and not been thrilled with housekeeping--this time, there was dirt in the dresser & closet and the kitchen area wasn't as clean as I'd like upon walking in. Other than those things, it's good enough--i just like getting what I'm paying for.

Review collected in partnership with Homewood Suites by Hilton

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Katy G, General Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello FlatlandMama, and thank you for providing us with your feedback regarding your stays with us at the Homewood Suites. We genuinely appreciate all commentary as it allows us to become better for the future, but please know that the experiences you had at our facility are by no means the standard for us, as we try to provide both... More 

The Woodlands, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If your looking for a nice quiet place in the Austin area, this is it. The staff is super friendly. The room was clean. It had a full service kitchen, which saves when your traveling with kids. Breakfast was good too, plenty of variety. It's in a convenient location, close to shops, restaurants and a stones throw away from Austin... More 

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JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Elsa G for taking the time to write this awesome review! I personally love how quiet our area around the hotel is, with being not exactly next to but right off the highway. It also makes going to Austin or the Round Rock outlets a breeze since the highway is so close to the hotel. I'm glad to... More 

Fort Worth, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

2 families stayed in this suite for the weekend for a family wedding. Plenty of room for all to enjoy each other's company without feeling crammed on top of each other. I would definitely stay here again. Love the amenities.

Review collected in partnership with Homewood Suites by Hilton

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JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Julie T for taking the time to write this outstanding review! Our spacious suites definitely make us a family friendly hotel and we're glad to see you were comfortable throughout your stay. Having amenities like a full hot breakfast, free wi-fi, laundry facilities, and full kitchenettes also aid in ensuring that each guest feels right at home. We... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This place made my wife and I really feel like we were at home. The suite felt like a little apartment instead of a hotel room. Staff was great and made the arrival process wonderful. What a great place to stay!

Review collected in partnership with Homewood Suites by Hilton

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JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you D.J H for writing this excellent review! Knowing you felt right at home is what we here at the hotel hope for with each and every one of our guests, and knowing we did just that with you lets us know we are doing our job. I love how spacious our hotel suites are, you never really get... More 

Franklin, Tennessee
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There is not a great deal to say about chain hotels and this visit was no different. We decided to stop off in Round Rock on a longer trip. The hotel was clean, the staff was courteous at check-in and it is located in a good part of town (Next to Dell). The could use a little touch up here... More 

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JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you TheGatorman for taking the time to write this great review! Our housekeeping staff does an excellent job at making sure our rooms are nice and clean and we're glad to see your review reflected the same. Having a housekeeping and front desk staff like ours makes me feel lucky I get to work with such great people. They... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Truly a place one can enjoy just as one would enjoy home. Location is great. Still has the feel of new. Friendly and accommodating staff. Love the place. I recommend it. Will definitely return soon. And for the token "one item that could be better"... the pool is nice but could be bigger.

Review collected in partnership with Homewood Suites by Hilton

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JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you carlosmR7557EC for writing us this awesome review! Our number one goal here is to make you feel right at home, so knowing we did just that makes our day. Our staff strives to be as professional and as helpful as we can be, and seeing it affected your stay personally is exactly why we do it. We're glad... More 

Round Rock, TX, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

An awesome place to call home during your visit in Round Rock, Texas. Very Professional Staff and service. The location is surrounded by shopping stores and business within 2 miles driving distance that basically cover all needs. A nice neighborhood to walk or run.

Review collected in partnership with Homewood Suites by Hilton

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JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you so much Avery F for writing this awesome review! Our staff is top notch when it comes to professionalism, and to see it affect you personally is music to our ears. Having a place to shop for clothes, food, or any other item within ten minutes is definitely a plus when staying at our hotel, and having a... More 

spring, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We enjoyed our stay at Homewood Suites for a wedding weekend. Many folks traveled for the event and this was a good spot to stay. The complimentary breakfast was very good and there was space to meet and visit with others. Rooms were comfy and while we didn't use the kitchen facilities, some folks did. The full fridge was nice.... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
JacobnHill, Guest Relations Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Thank you Elizabeth J for taking the time to write this great review! I'm glad to see you and your wedding group had a comfortable time during your stay with us and enjoyed our full hot breakfast. Having the free wi-fi and full kitchenettes definitely help maintain spending costs for our guests, and to see that those were enjoyed is... More 

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