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All 23 Round Rock hotels

Homewood Suites by Hilton Austin / Round Rock

3.0 of 5 Hotel   |   2201 South Mays St, Round Rock, TX 78664
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92%
Ranked #1 of 23 hotels in Round Rock
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
bigx2papa
  • Overview
  • Reviews (255)
  • Photos (85)
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  • Room tips (34)
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255 people have reviewed this hotel

Traveler rating
    197
    40
    9
    4
    5
See reviews for
91
31
8
91
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

After overpaying on a previous stop, this was the jewel of my road trip. This is a prime example of how a hotel should be and how it should be run. For me, this was an excellent value and was convenient to where I was going. The staff was so pleasant and eager to serve, in fact they are shipping... More

Was this review helpful? Yes
Roundrock Texas, United States
1 review
4 of 5 stars Reviewed 1 week ago

Wonderful employees, clean rooms, spacious, great location . Lighting in rooms is poor-very dim and no good desk lamp. Had 4 different times when key did not work and had to call the front desk. Employees responded immediately but never heard from Manager. Also had lukewarm water the first morning in shower. Problem fixed that day. Still never heard from... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Carlos N, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello Jamie F, I want to sincerely apologize for the inconvenience you had with luke warm water during your stay. We did have our chief engineer fix the problem so rest assured this will not be an issue on your next visit. We also had out I will be following up with you again just to be sure your hhonors... More

Orange County, CA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The lobby is small but beautiful . Our room was on the first floor. The ceilings were really high, making the compact but efficient room look nice and big. It was nicely decorated, everything looked new. The stocked kitchen was great, even had a dishwasher! There was a DVD player, we drove down the street to the 7 eleven with... More

Was this review helpful? Yes
Carlos N, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello Travelnfood, Thank you so much for your review! I am ecstatic that you took advantage of all the amenities that our property has to offer! I see that you drove down to a redbox for a dvd, but just letting you know for future reservations that we have complimentary dvd's for rent in our suite shop.Hope to see you... More

Austin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

From the first call I made to the hotel for reservations, to the check-in, meals, service, hotel staff, accommodations...every part of this hotel was amazing! Our daughter was coming for a visit from the Air Force, so we wanted to do something special. However, we didn't have time to go on a trip - this hotel is only 5 miles... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Carlos N, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear Stacy D, We greatly appreciate you taking the time to give us an amazing trip advisor review! We definitely want to make sure we meet and exceed our guests expectations and I'm glad we did that with you. Hospitality and Service is definitely at the top of our Homweood Suites priority list. We hope to have you visit us... More

Dallas, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I thought the hotel was really clean and nice. The staff was awesome and friendly. The food was good and ready early in the morning so I could eat and get out by 5:30a. On the last day the whole hotel had a water heater issue. No hot water or water pressure in the shower. The hotel was apologetic and... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Carlos N, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear Deborah B, I'm glad you enjoyed your overall stay at our property and I want to sincerely apologize again on the hot water issue on your last day. We definitely got the problem fixed so rest assured you will not be seeing this issue again for future stays. We look forward to having you back and please feel free... More

Houston, Tx
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel was wonderful! From the spacey room to the little kitchen to the two televisions, everything was so awesome. The beds were comfortable and the complimentary breakfast was nice (Annette did a great job). Terri (?) made sure we were okay and comfortable. I would definitely come back again!

Was this review helpful? Yes
Carlos N, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear Diamoniboz, Thank you for taking the time to write a wonderful review about your stay with us! We are glad our amenities met and exceeded your expectations, it all comes down to our motto of being "Number 1 Duck!". Annette and Terrin are both amazing team members of ours and ill be sure to pass along the wonderful compliment.... More

1 review
1 of 5 stars Reviewed 3 weeks ago

Ants in the kitchen, hair in the bed, dirty dishes in the cupboards and pieces of used TP on the bathroom floor. Two rooms, both with issues overan hour to move. We gave up and stayed. Inefficient check out and poor bfast...not good. I don't often complain but this one is a "no way don't stay there".

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
John M, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

John W, Thank you for sharing your feedback for your recent stay at our property. I am disappointed to hear that your stay with us was below your expectations and so far below the benchmark that we set for ourselves. Please know that I have taken your feedback and shared with the team and can assure you that an experience... More

Joshua, Texas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The rooms are large, very clean and the service is amazing. The staff go above and beyond to make sure that your stay there is a wonderful experience. My son accidentally left his pillow at the hotel and the staff was able to mail it to us that week. The food was very good with a lot of variety. I... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Carlos N, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear Chris F, We greatly appreciate you taking the time to write an amazing review of our property! We're happy to have assisted in delivering your son's pillow. We pride ourselves in going above and beyond for our guests, you can say it's part of our "Number One Duck!" attitude here at our hotel. We hope to continue to be... More

Burleson, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a very CLEAN place to stay. If that is a concern of yours, this is the place to stay. Located right off of the interestate makes it very easy to get to where you want to go. Shopping and eateries very close by. we had a very pleasant experience here and would use this facility again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Carlos N, Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Dear Lawrence O, Thank you for taking the time to write a glowing review of our property. Here at the Homewood Suites in Round Rock we try to live by our motto of being "Number One Duck!". Overall, we're thrilled that you had a fantastic visit and that you loved our suites. We look forward to being your hotel of... More

1 review
5 of 5 stars Reviewed June 17, 2014

This is a great place to stay with family or for work, rooms are clean quite with plenty of room for our family to spread out. My grandson loved the pool and basketball court, and i felt safe in the area going for my walks.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Carlos N, Front Office Manager at Homewood Suites by Hilton Austin / Round Rock, responded to this review

Hello Lorie640, We greatly appreciate you taking the time to post an amazing review for our property! It sounds like our Homewood Suites is the perfect "home away from home" for you and your family. We hope to continue to be your number one hotel choice when visiting the Austin/RR area and hope to see you soon! CarloCarlos Nunez Guest... More

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Additional Information about Homewood Suites by Hilton Austin / Round Rock

Address: 2201 South Mays St, Round Rock, TX 78664
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Austin / Round Rock 3*
Reservation Options:
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Round Rock #1 Family Hotel in Round Rock #2 Business Hotel in Round Rock
Hotel Class
Official Description (provided by the hotel)
The Homewood Suites Austin Round Rock hotel in Round Rock, Texas opened in September 2010 and is conveniently located just off I-35 at the intersection of Hesters Crossing and South Mays Street. We are the closest Round Rock TX extended stay hotel to Dell World Headquarters, and only 35 minutes north of Austin-Bergstrom International Airport (AUS). Our 115 tastefully appointed Homewood Suites Round Rock Texas hotel features modern conveniences suited to the savvy business traveler, along with a great location and recreational amenities to please leisure guests. Situated in a corporate campus area with many Fortune 500 companies, our upscale, all suites hotel residential style one-and two-room suites ideal for business travelers, family vacations, sports groups and extended stay guests. All guests can enjoy our free internet WiFi, daily complimentary Suite Start Hot Breakfast and Welcome Home evening reception, featuring a complimentary light meal and beverages including beer and wine, Monday through Thursday evenings (subject to state and local laws). Come check out our services and amenities designed to Make Yourself at Home! ... more   less 
Number of rooms
115

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