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Comfort Suites I-35 North

2.5 of 5
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609 Chisholm Trail, Round Rock, TX 78681
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Comfort Suites I-35 North
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Ranked #20 of 24 Hotels in Round Rock
A recent review
5 of 5 stars Reviewed May 9, 2009
jovasqe texas
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52 reviews from our community

Traveler rating
    23
    9
    6
    4
    10
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14
9
2
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Suites I-35 North
See the most recent reviews
College Station, Texas
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed June 25, 2009

Very old hotel, seems remodeling is under way. Room was not clean, carpets dirty, bathroom needed cleaning,commode flushed hard, AC unit noisy and mattress needed replacement. Management needs to be more attentive to the room maids to be sure the rooms are up to standards.

Was this review helpful? Yes 1
texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 9, 2009

We came in for a baseball tournament. We booked through austin hospitality. this was a nice hotel. the rooms were very large and packed with everything we needed. The whole team really enjoyed the stay. Breakfast was ok for kids, not much on healthy menu, but did'nt really expect it. Kids got the sugar fix. Staff was very friendly, even... More 

Was this review helpful? Yes 1
Albuquerque
1 review
1 of 5 stars Reviewed December 31, 2008

When we arrived, the front desk discovered that our on-line Thanksgiving reservation dates were incorrect. The young man behind the counter caught the mistake and was very nice. He said that it was an honest mistake and that they had rooms and would credit the "no show" charge for the wrong date towards the two nites that we did stay.... More 

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Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 19, 2008

Terrible business practices! You call and they quote you a rate then when you arrive about 5 minutes later they change the rate. This has happened 3 times to me. It has come to the point that I will not stay with them. Great location, but no ethics at all.

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Gardnerville
Contributor
13 reviews 13 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 12, 2007

Room nice and roomy for a 3 day stay. comfy beds. Fee internet service. Tub and sink drains were very slow draining. Laundry room - washer overflowed and dryer didn't dry much of anything. Informed staff. Breakfast ok..terrible eggs. Staff was friendly and helpful altho there seem to be some communication difficulties..some didn't speak English and that was a problem... More 

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Western Pennsylvania
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 27, 2007

My husband is a truck driver who never even made it through the door of his hotel room, yet was charged on his credit card for his reservation. He's been in this line of work for over 30 years and routinely checks the hotel directories for tractor trailer parking and then calls the hotel, double checks with the reservations clerk... More 

Was this review helpful? Yes 2
sydney
1 review
4 of 5 stars Reviewed June 16, 2007

Nice hotel, it was very clean, large spacious. Free hot breakfast was great to start the day. they did seem to be upgrading hotel.

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Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 22, 2007

First of all they cancelled my parents reservation but they offered them a two room suite (for 2 people doesn't make sense because it was double in price) so we roomed with them. As they were helping us another lady walked into find out the reservation she made was incorrect (she wanted two rooms side by side even came in... More 

Was this review helpful? Yes 1
Wisconsin
1 review
5 of 5 stars Reviewed April 30, 2007

Excellent location , people so nice ! Staff Incredible. Looking forward for next visit.

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Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 17, 2007

With all of the hotels in the area, this is not the best choice. The front desk staff needs a refresher course in customer service. The rooms are large enough but very typical of a 2 star hotel, absolutely nothing special. We asked for a room in the back to get away from the freeway noise and ended up with... More 

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