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All 23 Round Rock hotels

Comfort Suites I-35 North

2.5 of 5 Hotel   |   609 Chisholm Trail, Round Rock, TX 78681
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Ranked #15 of 23 Hotels in Round Rock
A recent review
5 of 5 stars Reviewed February 5, 2014
janetnws North Houston, Texas
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50 reviews from our community

Traveler rating
    22
    9
    5
    4
    10
See reviews for
14
9
2
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Suites I-35 North
See the most recent reviews
North Houston, Texas
1 review
5 of 5 stars Reviewed February 5, 2014

I had a group rate with a rooming list. I had 18 rooms and the staff was very organized with check-in. We are a Special Olympic group in town for Winter Games. We stayed four days 3 nights and they made sure breakfast was ready each morning, so we could get to competition on time. The hotel owners and staff... More

Was this review helpful? Yes
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Thank you for giving us the opportunity to serve your group. I am very glad to hear that your group enjoyed the stay. Thank you for the kind words. We hope to see y'all again. More

Houston, Texas
1 review
1 of 5 stars Reviewed January 21, 2014

This was probably the WORST that I stayed at! I resevered a room for an extended stay. The first room that was given to me had what looked like a semen stain on the comforter. I went down to the front desk, the attendant was nice and agreed to give me another room. The second room that I recieved had... More

Was this review helpful? Yes
comfortsuitesrr, General Manager at Comfort Suites I-35 North, responded to this review

Thank you for giving us the opportunity to serve you and your feedback. Our sincere apology for not meeting your expectation. We will certainly look into your concern regarding soiled bedding. Our housekeepers are trained to place clean linens on every bed. Cleanliness is of utmost importance in any hotel. We understand that we only succeed when our guest are... More

Wichita, Kansas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2013

My husband and I just returned home from an overnight trip to Austin. We booked this hotel as a last minute decision and were pleasantly surprised by our choice. It is conveniently located just off I-35 and was easy to find. We had a king suite which was clean and spacious. It was well maintained and the bed was comfortable.... More

Was this review helpful? Yes 2
comfortsuitesrr, General Manager at Comfort Suites I-35 North, responded to this review

Dear Guest Thank you for the review. I will share your review with staff so they know what their work truly means to our guest. We are truly thankful that you gave us a chance to serve your hotel need. We hope to see you again in future. Hank Patel More

Granbury, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed October 31, 2013

There are a few Comfort Suites that I found to be exceptional, and this property is one of them. It started with a pleasant welcome and only got better from there. The room was clean and comfortable along with being quiet throughout our stay. The gentleman at the desk was helpful and personable! Something I have not always found. This... More

Was this review helpful? Yes 2
comfortsuitesrr, General Manager at Comfort Suites I-35 North, responded to this review

Dear Guest We want to thank you for the review of our hotel. Your insight helps us to know our strenghts and weakness. We are very glad you enjoyed your stay and hope to see you again. Hank Patel More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 28, 2013

The reviews of this hotel are shocking, to say the least. I wouldn't rate this hotel the worst I've ever stayed at but definitely in the the bottom 5. The front desk, I could barely understand the woman. She was very unfriendly and basically just an impolite person probably because her husband appeared to be the owner so her job... More

Was this review helpful? Yes 1
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Dear Guest Thank you for choosing us for your recent stay and sincere feedback. I sincerely apologize for the rudeness of front desk agent. She certainly will be consulted. We always take great pride in providing great customer service from time of check in to check out. If you have any concerns do not hesitate to contact me personally at... More

Midland, Michigan
1 review
5 of 5 stars Reviewed September 21, 2013

Me and my husband planned a trip to go to Austin to visit the Historical Landmarks, when we first got there Miss Kelsey was waiting for us with a big welcoming smile! She even changed our room so it would be away from the busy and very noisy highway! When we got to our room, it looked like the Housekeeper... More

Was this review helpful? Yes
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Thank you for a great review. We love to see that our guest are happy with their accomodations. We know that our success depends on our guests. From the moment our guest walks into our hotel, we will do our best to make sure that each guest is satisfied and had a great night of sleep. We will look forward... More

Odessa, Texas, United States
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 15, 2013

We checked in on Sunday. It was a great location, and the property was in great shape! The staff was very friendly and helpful. The pool was only average, but that was not enough to bring it down to a four star.

Was this review helpful? Yes 1
comfortsuitesrr, General Manager at Comfort Suites I-35 North, responded to this review

Thank you so much for choosing to stay with us. We strive to provide great accomodations. We really appreciate your business and hope to serve you again in future. More

Daly City, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 19, 2013

My wife and I planned a trip for Austin, San Antonio and Fredericksburg and thru Hotwire picked this Comfort Suites. The ONLY thing I can say bad about this place is that when you GPS the address it is really easy to miss the entrance. Drove around a few times before finally realized that this small driveway was the entrance... More

Was this review helpful? Yes 3
comfortsuitesrr, General Manager at Comfort Suites I-35 North, responded to this review

Thank you for the kind words, our staff knows that providing great customer service and clean room will ensure our success. We thank you for giving us an opportunity to serve you. We hope to see you again in future. Hank Patel GM More

Anaheim, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 30, 2013

Very good room and good breakfast! The room was clean and the king size bed very comfortable. Will definitely stay there again the next time we are in Austin. The location is perfect! The staff was very friendly and accommodating.

Was this review helpful? Yes 1
comfortsuitesrr, General Manager at Comfort Suites I-35 North, responded to this review

Thank you for taking time to let us know how we did. We certainly appreciate your business. We look forward to serving you again in future. Hank Patel GM More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 7, 2013 via mobile

Everything smelled and squeaked! The shower made a scary noise and so did the elevator. We had gone to the Comfort Suites in Katy and we were very impressed, so we thought Comfort Suites again! Well that was a mistake! What a let down!

Was this review helpful? Yes 1
comfortsuitesrr, General Manager at Comfort Suites I-35 North, responded to this review

Thank you for the review, i do sincerely apologize that we did not meet your expectations, we do take comments from guests seriously and address the problems. Hank Patel GM More

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Additional Information about Comfort Suites I-35 North

Address: 609 Chisholm Trail, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites I-35 North 2.5*
Number of rooms: 62
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Also Known As:
Comfort Suites i-35 North Hotel Round Rock
Comfort Suites Round Rock
Round Rock Comfort Suites

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