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Comfort Suites I-35 North

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609 Chisholm Trail, Round Rock, TX 78681
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1 room 1 guest
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Comfort Suites I-35 North
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61 Reviews from our TripAdvisor Community

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    9
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Texarkana, Texas
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I needed a short notice place to stay and picked this Comfort Inn because of it's price and location. It is an old and worn out hotel undergoing renovations. Not the cleanest place or roomy. I would suggest someplace else as there are a lot of options in the area that would be newer and better.

Was this review helpful? Yes
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Our sincere apology, as you said we are renovating to make our place new again. We hope you try us out again after our renovation. We want to make sure all of our guest receive great value and comfortable stay. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Last minute stop in Round Rock. Nice and pretty on outside. Still under renovations though on inside. Arrived to room after midnight to half hot, half cool room. Called front desk and told that they just turned the a/c units back on at 11 pm. Room didn't cool off until after 2 am. Wait until renovations are completed.

Was this review helpful? Yes
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Thank you for your time. We are renovating and should be done pretty soon. We would love to have you stay with us again once we're finished. We strive to give our best service and accommodations. Hank Patel More 

Port Aransas, Texas
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The pool area was not very clean at all. So bad that the bracket that held the skimmer had broken off and been replaced and the broken one was still laying on the ground. There was trash laying around that by the way it had weathered i could tell it had been there a while. The hot tub had little... More 

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comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Our sincere apology, we will address the issues you bring up. We want to make sure our guest are satisfied with their stay. Please contact me if you have any other concerns. Hank patel Gm.tx089@choicehotels.com More 

Marco Island, Florida
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 27, 2015

This is a lovely Comfort Suites. The young woman at the desk was friendly and welcoming. Our room was large and comfortable. All Choice hotels are not equal? This is a really nice one. There are wonderful restaurants in the area, and a Starbucks across the street.

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comfortsuitesrr, General Manager at Comfort Suites I-35 North, responded to this review

Thank you for your time. We appreciate the feedback as it help us improve. We look forward to seeing you again. More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 27, 2015

I usually stay within the Marriott brand of hotels, but stayed here with friends recently. Checkin was easy, and our room was very clean, with the bathroom having been renovated recently. Free breakfast was below average, but included fruit, yoghurt, and coffee- all staples for a free breakfast!

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comfortsuitesrr, General Manager at Comfort Suites I-35 North, responded to this review

Thank you for choosing us. We also thank you for your time for feedback. We use feedback to improve every guest experience. We look forward to seeing you again. More 

Weslaco, Texas
2 reviews
3 of 5 stars Reviewed July 7, 2015

The room was okay, breakfast was okay, and the swimming pool is okay. HOWEVER, the staff needs to brush up on customer service, especially the lady working the night shift. She seemed to be really miserable working there.

Was this review helpful? Yes
comfortsuitesrr, Manager at Comfort Suites I-35 North, responded to this review

Thank you for your time and review. I will certainly consult her as she knows that our guest satisfaction is the priority. Hank Patel Manager More 

Denton, Texas
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 26, 2015 via mobile

I have stayed at this location several times, and I am always happy with the experience. Friendly staff makes check-in a breeze, and they are helpful if a need arises. Nice, clean, comfortable rooms. Good showers. You will not be disappointed with your stay here.

Was this review helpful? Yes
comfortsuitesrr, General Manager at Comfort Suites I-35 North, responded to this review

Thank you for your time. We are glad you have enjoyed your stay multiple times. We look forward to serving you again in future. Hank Patel General Manager More 

1 review
4 of 5 stars Reviewed May 29, 2015

I had to stay in three different hotels in three nights..LaQuinta the first night, Drury the Second, and Comfort Suites the third. It was a little cheaper than Drury, and the food was just a teensy less good than Drury. However, it had a cleaner room and I was happy with it. The exercise room was okay, except I knocked... More 

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dallas
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 26, 2015

Nice hotel and comfy beds but it isn't easy to get too off of the highway. Also when we got in the room we couldn't find the light switch and it ended up being inside the closet. At night we needed the noise from the AC to stay on and it would not. I even turned it down to 60... More 

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El Paso, Texas
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 29, 2015

I thought this place was nice, Clean, modern appliances, 2 great restraunt/bars in front, The bed was really comfy,staff was very friendly and accomadating. The breakfast was a real breakfast,scrambled eggs,sausage,oatmeal and of course the usual waffle.

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