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All 23 Round Rock hotels

Courtyard by Marriott Austin Round Rock

3.0 of 5 Hotel   |   2700 Hoppe Trail, Round Rock, TX 78681
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55%
Ranked #20 of 23 hotels in Round Rock
A recent review
4 of 5 stars Reviewed May 22, 2014
CSchlembach Montgomery, Texas
  • Overview
  • Reviews (56)
  • Photos (18)
  • Amenities
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  • Room tips (10)
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56 people have reviewed this hotel

Traveler rating
    17
    14
    11
    12
    2
See reviews for
13
11
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Antonio, Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

We pre purchased 2 nights at this hotel through Priceline.com. Imagine my surprise when I got the bill and the Courtyard decided to charge me AGAIN. I am now on my third phone call to get this resolved with a wait time of not less 30 minutes on each so far. We were here to see grandchildren and had this... More

Was this review helpful? Yes
Brent H, General Manager at Courtyard by Marriott Austin Round Rock, responded to this review

Thank you for taking the time to write a review regarding our hotel. We normally do not have issues at our hotel of this type. I have notified the Front Desk team so we can ensure that this does not happen for future guests. I do thank you for the positive feedback regarding the rest of your hotel experience. I... More

Montgomery, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2014

Arrived late but the requested room was held for us. Receptionist was kind and helpful. Accommodation was very clean and comfortable. Location was very convenient. Many great restaurants around. (Did not check out the workout room or pool.)

Was this review helpful? Yes
Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review

CSchlembach, Thank you for staying at our hotel and taking the time to write such a positive review of our property! We enjoyed having you as a guest and hope that you continue to make the Courtyard in Round Rock your hotel of choice when you are in the area. We hope to see you again soon! Sincerely, Brent Hageman... More

West Columbia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed May 13, 2014

We got a package deal (flight and hotel) and stayed here for a family wedding. Nice, comfortable and reasonably priced ($99) through the package. All staff was friendly and helpful. We asked for a crib to accommodate our 4 mo grandson. On second night the staff left a bath gift set. Was touched by this gesture.....it really is about customer... More

Was this review helpful? Yes
Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review

Dear Terie M, Thank you for your kind review of our hotel! I am glad that you enjoyed your experience with us. We hope to see you again on your next trip to the Round Rock area! Sincerely, Brent Hageman AGM Courtyard Round Rock More

1 review
1 of 5 stars Reviewed April 12, 2014 via mobile

The people who work here are so RUDE... We come down for breakfast which we both swear she said was complimentary, which didnt even matter truth be told. Anyways we come down and we looked around and there was food set out, so they just watch us make a plate. The woman at the Bistro waited until we were done... More

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Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review

Dear Paitonsmom, I am very sorry to hear that you did not enjoy your experience at our hotel. We strive to provide a warming and enjoyable experience for all of our guests and we failed to that in your case. We do at times have groups who have a contract to include breakfast in their room rate, and we are... More

CT
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed April 10, 2014

Good location near highway. Nice lobby and friendly staff. The rooms were spacious but it was nothing luxurious which was fine since I was there for business and not really in the room much. I like that (like all/most Courtyards) there was food available in the lobby and breakfast available as well. They also have a small marketplace for snacks... More

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Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review

Dear sunnytravels123, Thank you for staying with us and for taking your time to share your experience with others. We will be starting our room renovation very soon and hope that you can see our new look on your next stay with us. Your feedback is very important. We hope to see you again on your next trip to Round... More

BillSTL
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 11, 2014 via mobile

I travel a lot and stay in a lot of hotels. This is one of the noisiest I've been at in a loooong time. It started with me requesting a room with no adjoining door, which is ALWAYS a problem. I was informed that the room type I requested only comes with such a door. Strike one. I was then... More

Was this review helpful? Yes
Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review

Dear BillSTL, Thank you for staying with us and taking your time to write a review of our hotel. I am very sorry to see that you had trouble with noise during your stay. I am glad to see that our front desk staff did their best to accommodate your needs during your stay. Thank you again for your feedback... More

Fort Worth, Texas
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 2, 2014

This hotel is very upscale with a wonderful lobby and terrific lounge area. It's nice to be able to visit as a group in the common areas....great fireplace and TV area in the lounge, grab a soda or adult beverage at the bar, and enjoy the outdoor garden during pleasant patio weather. There are several nice restaurants within walking distance... More

Was this review helpful? Yes
Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review

Dear Julie M, Thank you for taking your time to complete a TripAdvisor review for our hotel! It was truly a pleasure having you as a guest at our hotel and we hope to see you again soon! Sincerely, Brent Hageman Assistant General Manager Courtyard Round Rock 512-255-5551 More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 16, 2013

This Courtyard provides the typical "Courtyard" experience. I traveled on business and stayed for 2 nights. My room was clean and comfortable and the staff was friendly, never failing to greet me when I entered or left the hotel. The gym was nice - I got in the required workout and all the gym equipment was functioning as you'd expect.... More

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Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review

Dear skyrobob, Thank you for choosing the Courtyard in Round Rock and for taking the time to write a review. I am glad to see that we met your expectations! I especially appreciate the kind words about our staff. We look forward to seeing your on your next trip to Round Rock. Sincerely, Brent Hageman Assistant General Manager Courtyard Round... More

San Jose, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 9, 2013

The photos were nice, especially for the lobby. But when I got entered in the room, I was disappointed. Lots of dust was clogged in the A/C unit in the bathroom, which was not very pleasant. Since I stayed only one day, I didn't want to hassle around. But I don't think I would visit this hotel again in the... More

Was this review helpful? Yes 1
Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review

Dear Scimitar82, Thank you for staying with us and for your recent review of our hotel. We do our best to try to make every guest's stay an pleasant one, and it we are sorry that we didn't meet that goal for your stay. As we have mentioned in previous reviews, we will be undergoing a renovation of our guests... More

Clifton, New Jersey
Contributor
19 reviews 19 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 2, 2013

This is my third week-long stay at this property. Please also see my review from May 8, 2013. The property is typical Courtyard, but the staff makes this place TOP NOTCH. Racheal and Kaitlin at the front desk will always welcome you with a smile. They go to great lengths to make sure that you are happy and have everything... More

Was this review helpful? Yes
Brent H, Manager at Courtyard by Marriott Austin Round Rock, responded to this review

Dear Jeff R: Thank you once again for staying with us and for taking the time to write a review. I especially appreciate that you acknowledged several members of our staff. I will be sharing your review with all of our team members. As you mentioned, we will be starting on our rooms renovation, and we are very excited to... More

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Additional Information about Courtyard by Marriott Austin Round Rock

Address: 2700 Hoppe Trail, Round Rock, TX 78681
Phone Number:
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Austin Round Rock 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Austin Round Rock Hotel Round Rock
Courtyard Round Rock
Round Rock Marriott
Round Rock Courtyard

18 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (5)
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Pool/beach area (1)
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Dining (1)
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Bathroom (1)
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Hotel & grounds (2)
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Other (9)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Courtyard Austin Round Rock, a modern choice for business and leisure guests. Our state-of-the-art lobby features comfortable spaces to work or relax and free Wi-Fi. We also surpass other hotels in Round Rock, TX with unique amenities like our lobby GoBoard™, providing up-to-date news, weather and airport information. Need to refuel? Stop in to The Bistro - Eat. Drink. Connect.™ Our Bistro features a full bar open in the evenings, and a Starbucks available 24 hours a day! ... more   less 
Number of rooms
107

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