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Extended Stay America - Austin - Round Rock - North

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555 S. I-35, City Centre Business Park, Round Rock, TX 78664
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Extended Stay America - Austin - Round Rock - North
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Extended Stay America - Austin - Round Rock - North
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70 reviews from our community

Traveler rating
    5
    5
    7
    13
    40
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13
8
15
13
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Grand Prairie, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If I was a booking agency I would drop this hotel from my program,it's so much I could say that is bad but this short review should let you know stay away please. Well I have to put 200 characters in for my review but I really don't want to talk about this place but anytime you check a room... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

For what you will spend, you are better off at a motel.. This place is falling apart dirty.. The moment i walked into the small lobby i realized this wasn't a normal extended stay. I get into my room to find left over food in microwave, cascarones from the previous week, drawes falling apart, ac went out at night, mold... More 

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Houston, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This hotel is the worst of the worst . Dirty, run down and worn out. Our room had a broken security lock, remote control and filthy refrigerator . Dirty carpet, holes in the wall, mold infested bathroom . There is a very active loud RR next door which moves trains through all night long. The property has no ice machines... More 

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Saint Pete Beach, Florida
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 10, 2015

This place is absolutely disgusting!!! Room gross, mold in bathroom, toilet paper holder coming of wall, trash in parking lot, no dishes you have to CHECK THEM out like a library book. Dead bird in elevator. No ice machine, I could go on and on. Only stay here if a bridge is not available. I spend over 200 nights in... More 

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1 review
1 of 5 stars Reviewed March 3, 2015 via mobile

Dirty elevator, dirty halls, and a room with trash under the bed. It stayed like that the whole weekend we were there. It tried locating an employee, but the front desk was empty most of the time with a sign that said dial a 3 digit number.

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Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2014

've stayed here for over three months. I have stayed at many 5 star hotels around the US and some around the world, Four Seasons Resort Hualalai at Ka'upulehu,and The Drake in Chicago,to name two. But I was not expecting that in the first place here. I have every morning been meet by smiling faces and hello's by the staff!... More 

Was this review helpful? Yes 1
Menlo Park, California
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed November 23, 2014

We wound up at this hotel way the heck north of Austin because we tried to get a room at the last minute on Saturday night, and this was all that was available for under $300. It is not nice, but it served our needs for a night. The place feels pretty worn and spartan, and maybe vaguely dirty. The... More 

Was this review helpful? Yes 3
Texas
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 30, 2014

I live in the area and just saw this establishment in the newspaper. This morning's Austin American-Statesman ran a story about a couple of low-lifes who were arrested at this hotel at 1:26 AM the other day for dumpster diving. In the possession of one of the arrestees, police "...found folders containing the names, credit card numbers and other personal... More 

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Frisco, Texas
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 2, 2014

First time at this hotel. I'm usually pretty easy to please and don't write negative reviews... but.... in the best interest of future patrons.. I just have to send this out. Here's my laundry list: Had me slotted for a smoking room when my paperwork clearly stated non-smoking. Front desk attendant stated hotel had been over booked and that they... More 

Was this review helpful? Yes 5
Nuremberg, Germany
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed August 29, 2014

I stayed there with my husband for a week and we did NOT like it! The staff was very friendly and always helpful but the rooms were horrible. The carpet was dirty, the windows were broken, the oven did not work right. The bathroom was dark and small and I didn't shower without shoes. The bed was small and I... More 

Was this review helpful? Yes 3
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