We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Austin - Round Rock - North

Hotel website
Hotel deals
555 S. I-35, City Centre Business Park, Round Rock, TX 78664
Special Offer
Save up to 10% Today!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Extended Stay America - Austin - Round Rock - North
Professional photos View all
Browse nearby
Extended Stay America - Austin - Round Rock - North
Write a Review

67 reviews from our community

Traveler rating
    5
    5
    7
    13
    37
See reviews for
12
8
15
12
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
  • All months
    (67)
  • Mar-May only
    (22)
  • Jun-Aug only
    (21)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (11)
All months
Saint Pete Beach, Florida
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This place is absolutely disgusting!!! Room gross, mold in bathroom, toilet paper holder coming of wall, trash in parking lot, no dishes you have to CHECK THEM out like a library book. Dead bird in elevator. No ice machine, I could go on and on. Only stay here if a bridge is not available. I spend over 200 nights in... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Dirty elevator, dirty halls, and a room with trash under the bed. It stayed like that the whole weekend we were there. It tried locating an employee, but the front desk was empty most of the time with a sign that said dial a 3 digit number.

Was this review helpful? Yes
Austin, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2014

've stayed here for over three months. I have stayed at many 5 star hotels around the US and some around the world, Four Seasons Resort Hualalai at Ka'upulehu,and The Drake in Chicago,to name two. But I was not expecting that in the first place here. I have every morning been meet by smiling faces and hello's by the staff!... More 

Was this review helpful? Yes 1
Menlo Park, California
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 23, 2014

We wound up at this hotel way the heck north of Austin because we tried to get a room at the last minute on Saturday night, and this was all that was available for under $300. It is not nice, but it served our needs for a night. The place feels pretty worn and spartan, and maybe vaguely dirty. The... More 

Was this review helpful? Yes 2
Texas
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 30, 2014

I live in the area and just saw this establishment in the newspaper. This morning's Austin American-Statesman ran a story about a couple of low-lifes who were arrested at this hotel at 1:26 AM the other day for dumpster diving. In the possession of one of the arrestees, police "...found folders containing the names, credit card numbers and other personal... More 

Was this review helpful? Yes
Frisco, Texas
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 2, 2014

First time at this hotel. I'm usually pretty easy to please and don't write negative reviews... but.... in the best interest of future patrons.. I just have to send this out. Here's my laundry list: Had me slotted for a smoking room when my paperwork clearly stated non-smoking. Front desk attendant stated hotel had been over booked and that they... More 

Was this review helpful? Yes 5
Nuremberg, Germany
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed August 29, 2014

I stayed there with my husband for a week and we did NOT like it! The staff was very friendly and always helpful but the rooms were horrible. The carpet was dirty, the windows were broken, the oven did not work right. The bathroom was dark and small and I didn't shower without shoes. The bed was small and I... More 

Was this review helpful? Yes 3
Round Rock, Texas, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 19, 2014

Do not stay in this hotel because every time I enter that lobby smells like mold for some odd reason. Sometimes you will see sketch people, which make you not want to be near them. They do have excellent customer service. Sometimes house cleaning won't clean your room, where I had to go up front and demand to clean my... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 14, 2014 via mobile

I've never written a review but this hotel was so dirty and gross so I felt compelled. We wore shoes at all times because the carpet was so gross and then our shoes stuck to the carpet. The bedding was just gross. We had to buy our own sheets (we would've left but we had already paid) because the bedding... More 

Was this review helpful? Yes
Austin
1 review
3 of 5 stars Reviewed August 4, 2014

I never write reviews but I had to for this hotel. My fiancé and I stayed here for a night. While the staff is very friendly the hotel itself was dirty. The elevator was disgusting. The hallway outside of the elevator was worse. Getting into your room took multiple tries with the key. It was awful. I was ready to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Austin - Round Rock - North, responded to this review

Your review for our hotel was recently brought to my attention. It upsets me to read that you experienced cleanliness issues at our hotel. I am sorry for your experience. In direct response to your feedback, I will be meeting with my housekeeping staff to review cleanliness standards and procedures to ensure that your experience is not repeated. Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Bathroom (4)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Room/suite (4)
Viewed
Dining (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question