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Residence Inn Austin / Round Rock

3.0 of 5 2505 South I-35, Round Rock, TX 78664
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Certificate of Excellence 2014
Residence Inn Austin / Round Rock
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Residence Inn Austin / Round Rock
Residence Inn Austin / Round Rock
Residence Inn Austin / Round Rock
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109 reviews from our community

Traveler rating
    54
    37
    13
    3
    2
See reviews for
32
7
3
50
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
  • All months
    (109)
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    (17)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (32)
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Johns Creek, Georgia
Top Contributor
62 reviews 62 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed yesterday NEW

Even though this is an extended stay hotel, I stayed here for one night. It is in a great location, just off of I35 and north of downtown Austin. It is close to the Dell campus as well as the Dell baseball park used by the triple A Round Rock Express. The hotel has been updated and is in great... More 

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Fairfax, Virginia
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is hidden behind a restaurant and even the front door is a bit tucked away. Not a welcoming first impression. I had to walk all the way around the hotel to get to my dark and smelly room which seemed very dated. The place was a bit noisy even though it didn't seem that busy. The wifi was... More 

Was this review helpful? Yes 1
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Mr. Mark B. Thank you for taking the time to post a review on Tripadvisor, I do apologize for an inconvenience that was caused with our location. We will ensure that all the issues you had with the Wifi and the noise are addressed and taken care of. I would like to invite you back to stay with us here... More 

St. Augustine FL
Top Contributor
580 reviews 580 reviews
134 hotel reviews
189 helpful votes 189 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for one night and everything was perfect. My suite was large and everything looked like it had been updated. They have a nice manager reception during the week and overall it was a great stay. Next time I am in the Round Rock area, I will be staying here.

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear guest, Thank you for taking the time to complete a review on Trip advisor. We look forward to seeing you on your need trip. More 

Vinton, Louisiana, USA
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 16, 2014

Stayed one night while visiting family before Christmas. The staff was friendly and professional. The location is great next to shopping and restaurants, we ate at Macaroni Grill next door. The common areas are unremarkable. The hotel seemed old and an attempt to upgrade had been made but you can tell it seemed old. The room we were had dust... More 

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear Gatorrat, thank you for taking the time to complete a survey on Trip Advisor. I’m very happy to hear our staff was friendly and professional. I would like to apologize for the issues you encountered during your stay and I can assure you we are taking to appropriate steps to ensure all issues are addressed and resolved. We strive... More 

Zug, Switzerland
Top Contributor
61 reviews 61 reviews
44 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 11, 2014

Long time since I lived for 3 months in the Residence Inn in Eden Prairie, but great to be back in another one for just a week. I had a studio this time, basically one space with a sleeping section, a living section and a kitchen. Kitchen is equipped with all the basics you need for a stay doing some... More 

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Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear AlvinZug, thank you for posting a review on Trip advisor. I’m very pleased to hear your enjoyed our wonderful city of Round Rock and you were able to visit our local restaurants and shopping areas. Thank you for being a loyal Marriott Member and please keep us in mind on your next visit to the Austin/Round Rock area. More 

Wetumpka, Alabama
Top Contributor
201 reviews 201 reviews
49 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed November 12, 2014

This hotel is on Dell Way right outside the Dell Headquarters Campus. It is easy to find. Just follow the directions or your GPS. True, it is right behind the Macaroni Grill, and one entrance goes through their parking lot. However, there is another entrance that enters the side parking lot of the hotel. Either way, you will get there.... More 

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear COBB64, Thank you for choosing to stay at the residence Inn Round Rock. I do apologize for any inconvenience that we might have caused by not having the coffee station and gift shop fully stocked at all times. I do appreciate you giving us feedback so we may have an opportunity to fix the situation. I’m happy to hear... More 

Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 11, 2014

I had been to Austin on a business trip for my company and had stayed in Residence Inn from 30th June to 14th July. Hotel was in excellent condition along with very friendly staff. Hotel staff helped me to find an Indian store nearby for grocery shopping too. Rooms are quite big and comfortable. Even if you are with family... More 

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear Mr.Tejasbraval, Thank you for taking the time to write a 5 star review on Trip Advisor. I'm very glad to hear your enjoyed your stay with us while on your business trip and we provided nothing but the best customer service. Please keep us in mind for your next trip to the area. Regards, Sarai Braziel General Manager More 

Melbourne, Australia
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 18, 2014

I stayed at the Residence Inn round rock, TX from the 7th of July 2014 till the 1st of October 2014. I visited on a business trip from Melbourne, Australia to the USA. To sum up everything about the hotel in one word - EXCELLENT. There is free breakfast every morning and there is free dinner from Monday to Thursday.... More 

Was this review helpful? Yes 7
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Mr. Asitha, I'm glad you made safely. Thank you for all your kind words regarding the amenities we offer at our hotel and our staff. We all strive daily to ensure each of our guest needs is met and I’m very happy to hear we exceeded your expectations. It is always a pleasure to have wonderful guest stay with us.... More 

Boston
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 15, 2014

I stayed at this hotel for two nights last week as a business traveler. I drove through a clump of spaghetti roadways to get to the hotel - it was hard to find even though it was right off the main highway. The entry goes through a Macaroni Grill location. Parking was easy to find. Once I got there, I... More 

Was this review helpful? Yes 1
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear Frantix, Thank you very much for taking the time to complete a review on Trip Advisor. We appreciate your feedback and I do apologize for the inconvenience that occurred while trying to locate our property. I’m pleased that you found your stay to be enjoyable and we look forward to seeing you on your next trip to Round Rock,... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 9, 2014

I stayed at the Residence Inn, Round Rock from June 2014 to Sep 2014. They have some of the friendliest staff I have ever seen at a Hotel... and I have seen many hotels! The managers care a lot for each individual guest and will go out of their way to help in anyway they can... I had a pleasant... More 

Was this review helpful? Yes 2
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Mr. Manish, Thank you for taking the time to post a review on TripAdvisor. It is always a pleasure to have great guest stay with us at the Residence Inn, Round Rock. Our staff strives daily to ensure each of our guests needs our meet and I’m happy to hear we meet your expectations. More 

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Additional Information about Residence Inn Austin / Round Rock

Address: 2505 South I-35, Round Rock, TX 78664
Location: United States > Texas > Round Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Austin / Round Rock 3*
Number of rooms: 96
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Also Known As:
Residence Inn Round Rock
Round Rock Residence Inn
Hotel Style:
#5 Business Hotel in Round Rock

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