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Residence Inn Austin / Round Rock

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2505 South I-35, Round Rock, TX 78664
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Residence Inn Austin / Round Rock
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Residence Inn Austin / Round Rock
Residence Inn Austin / Round Rock
Residence Inn Austin / Round Rock
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131 Reviews from our TripAdvisor Community

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Traveler rating
    69
    41
    15
    4
    2
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40
8
7
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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  • Mar-May only
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Austin, Texas
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 1 week ago

I had an emergency stay at this hotel due to my AC dying in July 5th. I live in Austin. I am a Marriott & Ritz Silver. I must say I was impressed. The hotel was completely full with baseball kids playing in a tournament. Check in good, room very clean, but bathroom really showed age. Not the picture you... More 

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear Norma B, Thank you for taking the time to complete a 5 star review on Trip Advisor. We are pleased to hear you enjoyed our facility and the close by attractions and amenities. Thank you for your feedback as we are always making improvements to ensure each of our guests are extremely satisfied. We look forward to your returning... More 

Saint Louis, Missouri
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The staff were great, the room was nice; however, if you are the type to use the Internet for business or pleasure during a stay, the internet connection at this location is severely lacking. A lot of lag, dropped connection, slow speed. So if you are seeking just a nice night, this is the place, if you need a location... More 

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear FranklinAsbell, thank you for taking the time to complete a review on Trip Advisor. We are pleased to hear our staff meet your expectations during your recent stay. I would like to apologize for the internet issue you experienced during your stay. We are currently working on updating our system so we may provide faster service. Please allow us... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

All great. It was nice to be near the Austin landmarks but then take the kids back to a safe family friendly hotel. It's right off of I35 and next to great restaurants.. Pluckers is my Austin favorite and open late. Tina was great we left a bag of clothes behind. She called us and will mail it to our... More 

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear Claudia R, thank you for completing a review on Trip Advisor! We are pleased to hear you and your family enjoyed your recent stay. Plucker’s is also one of our favorite restaurants in Austin/Round Rock. We look forward to your return! More 

Houston, Texas
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Aesthetically this is just your average Residence Inn. It is north of the city so you have to drive a little in order to get anywhere downtown, etc. This is the main reason I choose this hotel though, we had been to Round Rock before and it's a nice suburban area right outside the city. Plus they have an In... More 

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear TwinMommy2010, We are pleased to hear you enjoyed your recent stay at the Residence Inn Round Rock! We pride ourselves in ensuring we meet our guest expectations and we are glad we meet yours. Please visit us again on your returning trip to the area. More 

Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 4 weeks ago

I’ve been a regular business traveler all over the world and have always stayed at the Residence Inn, Round Rock while in Austin where the service has always been exceptional. The recently renovated rooms are spacious with an almost homelike experience. The lobby area has been aesthetically redesigned to meet not only business needs but also quiet bonhomie during the... More 

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear HNigel, Thank you for taking the time to complete a review on Trip Advisor. We are pleased to hear you enjoyed your trip and found our hotel to your standards as well as enjoyed the local attractions. We look forward to seeing you on your returning trip. More 

Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed there for one night with my family, including three young children. Big, clean rooms with kitchen. Big bathroom. Breakfast included. Friendly staff. Located near restaurants and shops, a short drive from Austin. Would stay there again.

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear Birgitte O, thank you for choosing to stay with us on your trip to Round Rock/Austin Texas. We are pleased to hear you enjoyed your stay. We look forward to seeing you on your returning trip. More 

Keller, Texas
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 16, 2015

Maybe I am being a little harsh.. We reserved the hotel online specifically requesting a crib... (we have a young daughter that will get out of a bed..) We arrived pretty late, after a pretty long day, get to the front desk... no crib. Unfortunately, my card was already ran before I re-confirmed the crib. The Night Manager was very... More 

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear WDC79, Thank you for taking the time to complete a review on Trip Advisor. We would like to apologize for the issue’s that occurred during your recent stay and we have addressed the issue’s that occurred. We would like to regain your trust, please allow us an opportunity the next time you are in the area. More 

Parsippany, New Jersey
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 3, 2015

I used to stay at this hotel because it was conveinient to Dell but have now moved on to another nicer hotel where I feel more comfortable with the staff. An incident occurred at the hotel which was not handled to my satisfaction and they lost my trust. I will not be staying here again. Rooms are ok. Breakfast is... More 

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear PamL0vesT0Travel, thank you for taking the time to complete a review on Trip Advisor. I would like to apologize on behalf of our entire staff for not meeting your expectations during your recent stay. We would like to regain your trust, please allow us an opportunity the next time you are in the area. More 

1 review
5 of 5 stars Reviewed May 29, 2015 via mobile

Great customer service, room was very nice. The staff was awesome. I recommend this hotel to everyone. You won't regret your stay! Also in a great location. If I'm ever in Austin again this is were I will stay.

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear Latonia S, thank you for your 5 of 5 star review on TripAdvisor. We are pleased to hear you enjoyed your recent stay at our hotel and we look forward to your returning trip! More 

San Antonio, TX
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed April 22, 2015

Recently we spent a couple of days in Round Rock TX. We booked overnight at the Residence inn and Suites Round Rock. The hotel is a little weird to get to, but not to the point of getting lost. It is clean and no bad smells at all. Our room was spacious, clean, and the bed was very comfortable. The... More 

Was this review helpful? Yes
Sarai B, General Manager at Residence Inn Austin / Round Rock, responded to this review

Dear Copperpennies, thank you completing a 5 star review trip advisor! We strive ourselves to ensure we meet each of our guest expectations and I’m glad to hear that we have meet yours. We look forward to seeing you again on your next trip to our hotel. More 

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