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Red Roof Inn Austin - Round Rock

1990 North I-35, Round Rock, TX 78681
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Red Roof Inn Austin - Round Rock
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112 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

The Red Roof Inn – Round Rock is not at all what I was expecting. The hotel is rundown and it appears to be mostly full of individuals who live there long term. The carpet in the hallways smells dirty and has a foul odor. Inside the rooms, more often than not, the non-smoking rooms smell like smoke because the... More 

Helpful?
1 Thank Far_Beyond_Me
Coral Gables, Florida
1 review
5 of 5 stars Reviewed December 7, 2015

My friends and I visited Austin for a competition and were looking for a decently priced place to stay at. Although it was a little expensive, it was worth it. This is a wonderful hotel with amazing service. The hotel staff was friendlier and hospitable than ever, and tended to our every need. The rooms we stayed in were also... More 

Helpful?
Thank RishiH4083
i0302, Front Office Manager at Red Roof Inn Austin - Round Rock, responded to this review

Thank you for taking the time out to review us! We appreciate that you chose us for your lodging accommodations!!! We definitely take pride in treating ALL of our guests like family and we welcome you back with warm smiles and greetings upon your next arrival to our location. Home away from home is what we live by and strive... More 

Lancaster, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 6, 2015 via mobile

They put me in a room by the elevator and the stairs with two beds - people the room was cramped the floors are dirty the bathroom doors broken the shower head trickles of water coming out the shower to take a shower do not recommend way overpriced for a Saturday night

Helpful?
Thank C6549OIjeffd
i0302, Front Office Manager at Red Roof Inn Austin - Round Rock, responded to this review

Let me start by saying we do genuinely apologize that your stay was not the best. We recently had a plumber out to fix any rooms that had the leaky shower and we ordered some new products for cleaning supplies. We do value you your opinion and we take every comment and concern seriously. We make it at point to... More 

Travelers are raving about these Round Rock hotels

Fort Lauderdale, Florida
Level Contributor
3 reviews
4 of 5 stars Reviewed November 30, 2015

We stayed several nights at this hotel, and was pretty fascinated, due to the facts that we didn't have any issues with the room. While we checked in the staff was very friendly and accommodating. Room was very clean, beds and pillows were really comfortable. Very conveniently located off I-35 surrounded by amazing restaurants.

Helpful?
Thank Brenda_Watkins
i0302, Manager at Red Roof Inn Austin - Round Rock, responded to this review

Thank you for taking the time out to review our property!! We are still a work in progress and we are elated to know that you enjoyed your experience here at the Round Rock location. Great Customer Service is what we strive upon plus maintaining a positive guest experience. We appreciate your business and value your opinions. We do hope... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 10, 2015

Paid $200 for a night over the weekend, but their services were excellent! A well maintained hotel in the area. Cleanliness, quality of furnishings, nearby ambiance is very good. Most important is nice behavior of hotel staff who make you feel at home. They are very helpful and adequately equipped to resolve issues if any. I highly recommend this place... More 

Helpful?
Thank Melissa S
i0302, Manager at Red Roof Inn Austin - Round Rock, responded to this review

Thank you for taking the time out to tell us about your raving experience! We do appreciate the feedback about our hotel. We strive to make our establishment feel like a home away from home. When you come back into town, we would be elated to serve you again, so most definitely come see us again on future visits. More 

Ligonier
Level Contributor
134 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed November 7, 2015

Have stayed with this chain MANY times, but it was our first time here. We like to get the superior or business kings because the room is usually nice and roomy and the big desk is nice to do paperwork. This room was pretty small for a Business King. I am good with that, we were only gonna be there... More 

Helpful?
Thank horizontransport
i0302, Manager at Red Roof Inn Austin - Round Rock, responded to this review

Thank you for taking the time out to tell us about your experience! We do appreciate the feedback about our hotel. We have recently acquired more band width for our wi-fi and also have upgraded a few things in the past month. We are indeed a work in progress but everyday we continue to strive for better. I know you... More 

Winnipeg, Canada
Level Contributor
300 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
2 of 5 stars Reviewed November 3, 2015

Room smelled of bleach, was dated, and some repairs left a lot to be desired. Toilet made loud noise while refilling. While some renos were started, but the whole room was never finished. The Wi Fi never worked properly, causing us some inconvenience. Staff was ok. If we had of known about the terrible Wi Fi , we would have... More 

Helpful?
Thank Garry H
i0302, Manager at Red Roof Inn Austin - Round Rock, responded to this review

Let me start off by apologizing about your recent stay at our location and we do apologize that it did not suit your needs. We are happy to announce that we recently increased our band width to accommodate our every day travelers needs. We have definitely changed our cleaning products and lowered concentration, so that the smell is not over... More 

Houston, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 26, 2015 via mobile

Bad area Horrible bad Service , environment and surrounding are DANGEROUS, AND DIRTY. Expensive for value of a hotel. Roaches, dirty restroom! HORRIBLE Experience!! MY FIANCE and I Will Never Recommend that Red Roof! Low Class Hotel!!!!! DEFINITELY DO NOT RECOMMENDED! !

Helpful?
Thank S H
i0302, Manager at Red Roof Inn Austin - Round Rock, responded to this review

First let me start off by saying we truly do apologize that your stay didn't meet your standards and vision of a hotel stay. Within the last couple of months we have updated our property even more and have increased security surveillance to ensure everyone feels safe. Secondly, we truly hope that this one experience does not constitute never staying... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed October 23, 2015

stayed over the ACL festival and the staff was amazing, the rooms have over 10+ HBO channel. i pay attention to detail and the pillows and matresses were real comfortable making the overall sleep quality perfect at this hotel. highly recommended

Helpful?
Thank paul b
i0302, Manager at Red Roof Inn Austin - Round Rock, responded to this review

Thank you for your review! We value you everyone's opinion, good, negative and indifferent. We are pleased to know that you enjoyed your stay at our Round Rock location. Giving the best guest experience possible is what we strive for. When you make future travel accommodations we sure hope to serve you in the future for all your travel needs. More 

Dallas, Texas
1 review
4 of 5 stars Reviewed October 22, 2015

Great Hotel! Stayed there for 3 nights, it had the best price compared to the others near it. The staff was very Friendly, and the rooms were Clean with a fresh smell. Definitely recommend it for anyone looking for a nice clean place, i know it's going to be my next stay for sure when i'm in the area.

Helpful?
Thank trp4146
i0302, Front Office Manager at Red Roof Inn Austin - Round Rock, responded to this review

Thank you for your review. Here at the Red Roof Inn Round Rock location we strive on providing the best service and give the everyday consumer a budget friendly hotel with modern accommodations. We truly value your opinion and we cannot wait to serve you again in the near future. More 

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