I was very disappointed. Let's see where can I begin! It's next to a truck stop and we know what that means. People where drinking in the hallway and being very loud. People just standing around looking lost but you know what that meant. The room had an very nasty odor and small. We where part of a group of... More

The hotel is very close to I-35 and the 24hr/day traffic noise can make it difficult to sleep. Hardwood floors and thin walls means simply bringing in luggage and unpacking can bring about a noise complaint. Basic amenities are adequate. There is a ludicrously tiny outdoor pool but I did not use it.

Lots of shopping and restaurants around , the lobby is nice, people are nice, room are real nice for the money. This is particular room needs a little TLC on the air conditioner but other than that still a great value

Very comfy place to stay and once the renovations are complete the will get 5 stars across the board! Front desk service was awesome during check in and out. Very friendly staff! Loved the laminate flooring and the extra large shower stall. Comfy, firm mattress (we prefer firm) provided a great nights sleep. The only thing I had issue with... More

The actual hotel isn't all that bad as they're trying to bring it up to date. The problem is the caliber of people that stay here. Shady folks to say the least. They have faux hardwood floors which makes the stomping a nightmare to sleep through. Other cons are paper thin walls and bad water pressure. Also parts of their... More

After canceling my room within the required time frame and being told by two employees that I could cancel without having to pay penalities, I was still charged for a night stay. I called the hotel daily for a week to reach the manager and he was never there. The employee I spoke with was very honest and said he... More

First off let me say that I am aware that they are in the middle of renovating. That however does not condone the action of not having a back door installed or replaced after the work had stopped for the day. The back door to the hotel was off the hinges and out of sight the entire day and night... More

Stayed w/brother & his family...they booked on Priceline. The could not find our reservation until we provided them confirmation number - my guess is they were hoping we'd say "ok, no biggie" and leave so they could charge a couple hundred more for the room thanks to SXSW, but that's probably just a silly conspiracy theory, right? Room was dingy... More

We came in town for a friend's baby shower and unbeknownst to us it coincided with the the SXSW music festival. He booked the day before so almost everything was booked with the exception being the red Roof. We checked in and the clerk immediately starts hitting on me asking if I'm an actress, when I tried to show him... More