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SpringHill Suites Houston Rosenberg

Certificate of Excellence
3.0 of 5
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6815 Reading Road, Rosenberg, TX 77471
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SpringHill Suites Houston Rosenberg
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Ranked #2 of 13 Hotels in Rosenberg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Mary B New Orleans, Louisiana
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87 reviews from our community

Traveler rating
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    24
    7
    3
    2
See reviews for
31
14
4
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 2 weeks ago

Some of my friends and I have been staying at the SpringHill Suites in Rosenberg for a few years now. We have always enjoyed our visit and always look forward to the next visit. The front desk staff are very friendly, helpful and professional. On the last visit, Grace Lee was especially helpful and showed much concern for our needs.... More 

Was this review helpful? Yes
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Dear Mary B., Thank you for taking your time to completed a review of your stay! We are so happy to hear that you've always enjoyed your visits, and that you look forward to the next ones! Thank you for also commending Grace on her outstanding service. I will make sure that she sees this review, and is rewarded for... More 

Kerrville, Texas, United States
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed here several times in the past and experienced no problems. As senior citizens we always ask for the AARP rate and the price per night is always around $100. Last week while there, I attempted to make a reservation for two weeks away when we need to be in town for a doctors appointment. I was told... More 

Was this review helpful? Yes
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Dear Eileen W., Thank you for taking the time to discuss your thoughts on your experience. I apologize for the surprisingly large rate increase during the week of May 3rd to May 6th. We have a huge Convention in town called Offshore Technology Convention, which sells our hotel out every year. Unfortunately, we do not have discounts available during this... More 

Huntsville, Texas
Top Contributor
140 reviews 140 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed at this location a few times because of its location. The hotel is relatively new and decent BUT...this stay, they booked, apparently, a wedding reception. So, at 12:30 am and beyond, as I tried to sleep, I heard the drunken party-goers screaming. No hotel should sacrifice their customers who pay to sleep there by booking an event... More 

Was this review helpful? Yes
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Dear Tony9876, Thank you for taking the time to tell us about your experience at our hotel. We are sorry to hear that this time was not a pleasant one. I can understand your frustrations in regards to being disturbed during the late evening, especially while you were trying to sleep. We do have policies in place to ensure that... More 

Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a gem! It takes me15 to 25 minutes to drive from here to anywhere in Houston. This hotel is a great business hotel. Patrick has been booking my reservations for four years, but everyone is very competent and friendly. He knows all of his guests and preferences after the first visit. Very professional fellow. The breakfasts are really... More 

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Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Dear Susan J, Thank you so much for your review on our property! We are so happy that you have found Patrick and our staff to be more than accommodating during your stays, and that you have found our breakfast to fit your gluten-free needs. We are so very grateful to have you as a guest, and we look forward... More 

Bethlehem, Pennsylvania
Top Contributor
342 reviews 342 reviews
54 hotel reviews
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed March 10, 2015

Nice new hotel just west of Houston. Good price and clean rooms. Free breakfast and close to highways. Not much around as far as local restaurants but you won't starve either. We stayed here and avoided the traffic to downtown. It was a rainy day and tons of accidents all over the place.

Was this review helpful? Yes
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Dear BethlehemPaUSA, Thank you so much for taking the time to complete a review on our property! We are so happy that you enjoyed your stay. We are glad that you found our rooms to be clean, and that they were a good price. We're sorry that you didn't find a variety of restaurants in the area. I can agree... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed March 5, 2015

Stayed February 23, 24 & 25th, 2015 - as a Marriott member since 1984 and a long time platinum Marriott member this is one of the best properties that I have stayed at. I work in sales throughout Houston but I stay in Rosenberg because of its close proximity to Houston via Highway 59 where the traffic usually flows very... More 

Was this review helpful? Yes
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Dear Rudy L., First off, thank you for your continued service to not only our hotel, but other Marriott's as well. We are so thrilled to hear that you feel our property is one of the best, as we thrive to be number one. We, too, agree that the location is very convenient, especially for the value. Thank you for... More 

Irving, Texas
1 review
5 of 5 stars Reviewed January 23, 2015

I needed to schedule a business meeting in Rosenberg to include a location and place to stay. Matt Ontiveros with the sales department made the process so easy! He communicated quickly by email, confirmed my conference room reservation and cost right away ( and cost was less than the other locations). He was careful to include the details, asking how... More 

Was this review helpful? Yes
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Dear Julie V., Thank you so much for taking the time to complete a review of our property! We are so happy to hear that our meeting room not only met, but exceeded your expectations, and that Matt Ontiveros made the process hassle free. We strive to ensure that all of our guests receive the best experience possible, and we... More 

1 review
5 of 5 stars Reviewed January 18, 2015

I arrived on Sunday and found some issues with my room. I immediately addressed it with the front desk, from that moment I had in what is my opinion, the upmost professional customer service. I not only had the issues addressed and resolved I continued to have the staff inquire about me and my stay, my needs, and concerns. I... More 

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Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Dear Jalcorta75, Thank you so much for completing a review on our property. I am so sorry to hear that you had experienced a few issues in your room, but am happy that our staff resolved those problems for you. We strive to ensure that all of our guests' stays are nothing less than a pleasant one, and I am... More 

Austin, Texas, United States
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 26, 2014

My family lives in a small house in a nearby town. When we come to visit all my siblings and myself stay here! It is about $10 more than other hotels around, but you are getting a studio apartment, not a hotel room. The beds are comfy, there is a partitioned off area, and a small living room with a... More 

Was this review helpful? Yes
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Dear Donna H., Thank you so much for reviewing our hotel! We are so happy to hear that we have a convenient location, and that you enjoyed the layout of our rooms! We also agree that we have a fantastic breakfast, full of different varieties of pastries and plenty of offerings, and are happy to hear that you got to... More 

Top Contributor
190 reviews 190 reviews
121 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed December 11, 2014

My suite was roomy and inviting, brightly lit with a sofa bed/ chaise lounge and a very comfortable king size bed. There were outlets everywhere to plug in my lap top, cellphone and portable DVD player. The flat screen tv was used extensively in my two night stay. The breakfast room was well utilized both mornings. The only drawbacks were:... More 

Was this review helpful? Yes 1
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Dear Tombassinger, Thank you so much for completing a review on our property! I am glad to hear that you enjoyed your suite, and all of the wonderful amenities that we have to offer as well! I am so sorry that you had a stain on your chaise, and that the fan in the bathroom was loud. I can assure... More 

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