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All 13 Rosenberg hotels

SpringHill Suites Houston Rosenberg

3.0 of 5 Hotel   |   6815 Reading Road, Rosenberg, TX 77471
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85%
Ranked #2 of 13 Hotels in Rosenberg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Joy H Little Rock, Arkansas
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71 reviews from our community

Traveler rating
    41
    20
    6
    2
    2
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27
11
4
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Little Rock, Arkansas
1 review
5 of 5 stars Reviewed 2 weeks ago

The stay at Springhill Suites was very pleasant. The location was great, close to shopping and plenty of choices for food. The room set up was wonderful and clean. The staff was friendly and helpful.!

Was this review helpful? Yes
Matto79TX, Director of Sales at SpringHill Suites Houston Rosenberg, responded to this review

Thank you very much for your review of our hotel! I'm glad the hotel was pleasing to you and that you had great interactions with our friendly staff. We strive to offer great service with each guest of ours! Thank you again and we hope to see you in the future! Thank you for your business! More

Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Upon arrival there were two desk clerks that had multiple people checking in and multiple calls on hold. They were having to write names down on a call back list that looked as if it is used frequently. The clerks were harried but apologetic for our exceedingly long wait. The hotel was clean but the decor is quite tacky. Our... More

Was this review helpful? Yes
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Thank you for taking the time to review our hotel. We apologize that we did not meet your expectations, or our own for that matter. We recently have been going through several changes to better our establishment; One of which is hiring another Breakfast Attendant. However, we take great satisfaction in knowing that we hire the perfect people for the... More

Toronto, Canada
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one night at this hotel during a road trip in Texas. Check-in was great. Austin, the desk clerk, was happy, polite and helpful. Our room was great, loved the size, the bed was comfortable, the amenities were great. Having a water closet for the toilet and a hand-washing sink, separate from the shower and sink with vanity is... More

Was this review helpful? Yes
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Thank you so much for taking the time to write a review on our property! We are very glad to hear that you enjoyed your stay, and that we made a very memorable impression on you! We try very hard to have great staff members, clean, spacious rooms, and a yummy breakfast! Again, we are truly happy that you got... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

I have stayed at this location on three occasions and all have been very good. Rooms are new and clean. Staff is very nice. The location feels safe and that is sometimes hit or miss in the Houston area. I prefer to stay a little outside of town to save some money on the old expense report and this hotel... More

Was this review helpful? Yes
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Thank you for your review! I'm very glad you enjoyed your stay with us. We appreciate all of your feedback, and look forward to the chance to serve you again. More

Richmond
Contributor
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 24, 2014

This hotel is a great place to stay if you can get someone to speak to you on the phone. I was on hold several times trying to book a room and was never able to speak to anyone for more than 15 seconds before being put on hold or having the phone set down while the desk clerk explained... More

Was this review helpful? Yes
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Thank you for your review. I am truly so sorry that you weren't able to get a hold of someone through our phones. I can certainly understand how frustrating that would be, especially if you were placed on hold multiple times while trying to make a reservation. I can also assure you that situations such as you explained do not... More

Walter Hill, Tennessee
Contributor
19 reviews 19 reviews
6 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed July 23, 2014

We hosted a conference here in June of 2014. The facility is clean, has updated decor, the room is spacious, and they were extemely accomodating for our conference. The staff is great. They checked to ensure that we had enough refreshments and that the temperature was to our attendees liking. We will definitely be back!

Was this review helpful? Yes
Allyson R, General Manager at SpringHill Suites Houston Rosenberg, responded to this review

Thank you so much for your review, and thank you so much for allowing us to give you the best service in Rosenberg! We are truly happy that you were thrilled with your stay, and can't wait to make another long lasting impression in the future! Thank you again for choosing the SpringHill Suites by Marriott Houston/Rosenberg! More

Tampa, Florida
2 reviews
5 of 5 stars Reviewed July 16, 2014

I travel a lot, and can't tell you how much I enjoyed my stay at SHS in Rosenberg. The staff was remarkable, and went out of the way to make sure everything was perfect. I really like the layout of the room, and felt like I was in a high end hotel. Fridge, microwave, and very usable desk made it... More

Was this review helpful? Yes
Matto79TX, Director of Sales at SpringHill Suites Houston Rosenberg, responded to this review

Thank you very much for your review of our hotel! I'm glad you had great interactions with our staff, and that your meeting event in our meeting room went well! It was a true pleasure having you stay with us and we hope you can return to Rosenberg again! Thank you for your review and for being such a wonderful... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2014

Staff is extra friendly and helpful. As usual, Springhill Suites by Marriott keeps the bar high with great rooms and customer service at decent prices!!! Large spacious rooms, nice amenities, and hot complementary breakfast.

Was this review helpful? Yes
Matto79TX, Director of Sales at SpringHill Suites Houston Rosenberg, responded to this review

Thank you for your feedback on our hotel. We are very pleased to hear everything was kept at the high bar you have come to expect from Marriott. Thank you again and we hope to see you again in the future! More

Haines City, Florida
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

When my travels, whether business or personal, guides me to the Houston area, I will only stay at the SpringHill in Rosenberg. I've stayed at this location for a multitude of reasons and I cannot compliment the staff enough on the outstanding service. Whether it was the friendly face greeting me at 3am or the informative employees during the daytime... More

Was this review helpful? Yes
Matto79TX, Director of Sales at SpringHill Suites Houston Rosenberg, responded to this review

Thank you so much for your very wonderful review of our hotel. It was our pleasure to host you, and everything else that allows us the opportunity to be their hotel of choice. I'm glad you were greeted by several smiling faces and experience "outstanding service!" Also, thank you for your compliments to our cleanliness. We strive to make sure... More

Sugar Land, Texas
1 review
5 of 5 stars Reviewed June 17, 2014

My family is using the SpringHill Suites Houston Rosenberg for our 2nd annual swimming family reunion. My relatives asked that I use the same place again because they so enjoyed it last year. There are several families with children and love the large rooms, Continental breakfasts, and the friendliness of the staff. Plus the price is super for a Houston... More

Was this review helpful? Yes
Matto79TX, Director of Sales at SpringHill Suites Houston Rosenberg, responded to this review

Thank you so very much for your review! It was a pleasure hosting your family reunion last year, and we are thrilled to have you all back once again. I'm glad you liked our continental breakfast, as well the friendliness of our staff. We really try to go the extra mile to be as polite and friendly as we can... More

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Additional Information about SpringHill Suites Houston Rosenberg

Address: 6815 Reading Road, Rosenberg, TX 77471
Location: United States > Texas > Texas Gulf Coast > Rosenberg
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Houston Rosenberg 3*
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Also Known As:
Springhill Suites Houston Rosenberg Hotel Rosenberg

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