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La Quinta Inn & Suites Rockwall

Certificate of Excellence
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689 East Interstate 30, Rockwall, TX 75087
Best prices for: 1 room 1 guest
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La Quinta Inn & Suites Rockwall
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La Quinta Inn & Suites Rockwall
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110 reviews from our community

Traveler rating
    57
    32
    12
    5
    4
See reviews for
57
18
8
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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    (110)
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    (27)
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    (31)
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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

All accommodations were met with a smile. A gal at the front desk named Kortnee really stood out! My trade is customer service and she was the face of La Quinta in Rockwall. Cookies at the front desk and a HOT breakfast offered each day was nice. I would recommend La Quinta in Rockwell for sure. -Michael N - Austin

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Mesquite, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

My company uses LaQuinta in Rockwall on a regular basis. The staff is always professional and courteous. Our rooms are always clean and ready on time. The indoor pool and hot tub are an added bonus! I would recommend them too anyone(and I often do!) Keep up the great work!

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for the outstanding ratings you gave us and for your kind comments. We look forward to seeing you soon! More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I had stayed numerous times at the Burlington La Quinta Inn, while traveling Vermont in my 18-wheeler.To me, at the time, it was just a place to sleep, shave and shower, then get on my way. A cheap budget hotel. And since my company was paying, hey, I couldn't complain, I was getting the "points" and would use them as... More 

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1 review
1 of 5 stars Reviewed 4 weeks ago

When we walked in to the front desk to check in, the lady couldn't even have been bothered to stand up to greet us. She sat down the entire time and only stood up to give us our keys. I find that highly unprofessional and rude! Elevator is very outdated and wobbled as it went up to the 3rd floor,... More 

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

We apologize that your experience was not what you expected. Our hotel staff consistently strives to provide a service that is superior in every respect, and it is through the constructive comments of our customers that we are able to correct problems so that appropriate corrections are made. I have spoken with the entire front desk staff in regards to... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Our four night stay was great! The indoor swimming pool is a plus and pool towels are provided. Have stayed at this location on various occasions over the past few years while visiting family in Rockwall and it has always been consistently a very good experience.

Review collected in partnership with La Quinta

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Nevada, United States
2 reviews
5 of 5 stars Reviewed March 2, 2015

Excellent property, exceeds usual LQ standards. Great staff, easy on and off of highway. Located far enough off highway to not hear highway noise. Only problem, guests with children running up and down halls shouting well past 2200 hours.

Review collected in partnership with La Quinta

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Dallas, Texas
2 reviews
1 of 5 stars Reviewed March 2, 2015

We requested late check out, and the employee (Jessica) approved our request, WITHOUT any charges. One month later, we saw extra charge on our credit card. We tried to get credit back from LQ, but manager said that the late check out was not free. We had to request credit thru our credit card company. It's not about the money,... More 

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

We are so sorry to learn of your challenges during your recent stay at our hotel. We do allow our guests a late check out to a certain time. After that time there is a late check out fee assessed. I'm not sure whether when you checked out you were past that time frame or not. However, I would like... More 

Rockwall, Texas
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 24, 2015

We checked in to the La Quinta in Rockwall during a recent weather emergency. The staff was very nice and helpful. The lobby and public areas are somewhat outdated and appeared to be poorly maintained. The room was very outdated and felt dirty. The bed was comfortable and the size of the room was fine ... just felt dirty and... More 

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for taking the time to let us know about your experience. We appreciate you letting us know how we fell short of your expectations. I apologize that your experience was not what you expected. Our hotel staff consistently strives to provide a service that is superior in every respect. Your comments have been shared with my team so... More 

Vero Beach FL
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 16, 2015

The staff was very nice and accommodating. Great location, older but very clean an maintained. Would recommend to anyone, very well maintained. cozy and clean, would stay here anytime in the future! Super nice staff!

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Midland, Texas, Usa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2015

We arrived tired, achy and frustrated from getting off work late, heavy traffic and road repairs, and low tire pressure. The desk receptionist greeted us with a LQ Elite members snack, an invitation to relax in the hot tub and a discount card for pizza delivered to our room. Snack was good, pizza better . . . and hot tub... More 

Review collected in partnership with La Quinta

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