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La Quinta Inn & Suites Rockwall

2.5 of 5 689 East Interstate 30, Rockwall, TX 75087
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Certificate of Excellence 2014
La Quinta Inn & Suites Rockwall
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La Quinta Inn & Suites Rockwall
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99 reviews from our community

Traveler rating
    52
    29
    12
    4
    2
See reviews for
51
17
8
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Top Contributor
92 reviews 92 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I reserved three room to meet our family for Christmas. I had requested upper floor and all rooms ended up on the first floor. The room that my wife and I had a strong cat urine smell! There were dogs walking in the hallway that were unleashed Doge were barking in the room. I told the lady at the desk... More 

Was this review helpful? Yes 1
Branson, United States
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Looking a little worn. Bed little caved in. Otherwise, stay was alright. They had us for 1 night and I had booked 2. Using points and had to pay for 2nd night even tho the desk said they would handle it. Maid did not clean our room. Usually love this hotel. Will ck my reservation when I check in more... More 

Review collected in partnership with La Quinta

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Memphis
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Initially I would have given this hotel a 5 rating but when it came to their so called 24 hour coffee availability it was non existent. I was traveling with my family and went to get coffee 45 minutes before the breakfast serving time. The front desk clerk advised me that they would not be providing coffee that morning because... More 

Was this review helpful? Yes 1
Dallas, Texas
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2014

We drove an extra 10 minutes in afternoon Dallas traffic just to stay here again! I love the size of the king room. The AC doesn't dry your sinuses out like some places tend to. Bed is comfortable but the feather pillows are definitely too hard for me although the husband likes them. Water pressure seems low but Texas is... More 

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Dear BekaBnc, Thank you for writing a review for your recent visit to the Rockwall La Quinta Inn & Suites. Your opinion is very important to us. We are constantly striving to provide the best guest experiences and I truly thank you for sharing your great experience. We look forward to seeing you next time! -MP More 

Pearsall, United States
1 review
5 of 5 stars Reviewed November 6, 2014

All hotels should be run and maintained as well as this one is. The King Suite my family and I stayed in was an actual suite! The so called "King Suites" at newer La Quintas are nothing more than a standard 2 Queen room. They just put in 1 King bed and a sleeper sofa. Having two separate rooms keeps... More 

Review collected in partnership with La Quinta

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Dear Gaelan F., Thank you for the outstanding ratings you gave us and for your comments. We look forward to seeing you soon! -MP More 

Ocala, Florida
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 2, 2014

This hotel is attractive and clean and in a good location in Rockwall. It looks new, clean and attractive. The parking was well lit and safe. There are several restaurants within walking distance. We enjoyed our room, which was very clean and comfortable. We will stay here again when in Rockwall.

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Woodville, United States
1 review
4 of 5 stars Reviewed October 16, 2014

Great location. Very easy to check in and out. Rates are very good. Rooms are clean and inviting. Maid service is excellent. Breakfast is available everyday. The food is good. Staff is always available to answer any questions.

Review collected in partnership with La Quinta

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1 review
5 of 5 stars Reviewed October 16, 2014

This was an overnight stay on a long trip (driving). Everything about the hotel was very good to excellent, including cleanliness, bed comfort, sound (quiet), food, staff, etc. I would recommend this hotel.

Review collected in partnership with La Quinta

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Bellevue, Nebraska
Contributor
12 reviews 12 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 14, 2014

This will be quick. If you are trying to decide between La Quinta Inn & Suites or Best Western Plus Rockwall Inn & Suites, I recommend you go to the Best Western. La Quinta is average value. The rooms are about the same, but La Quinta is just a few dollars more per night than the Best Western. Not only... More 

Was this review helpful? Yes 1
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Dear ChipFrazier, We apologize that your experience was not what you expected from La Quinta. It is our goal to exceed our guests’ expectations in service and accommodations, so it is with disappointment that I hear how we’ve fallen short of that goal. Your comments have been shared with my entire team so that the appropriate changes can be made... More 

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Additional Information about La Quinta Inn & Suites Rockwall

Address: 689 East Interstate 30, Rockwall, TX 75087
Location: United States > Texas > Rockwall
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Rockwall 2.5*
Number of rooms: 60
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Also Known As:
La Quinta Rockwall
Rockwall La Quinta
Hotel Style:
#4 Family Hotel in Rockwall
#4 Business Hotel in Rockwall

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