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La Quinta Inn & Suites Rockwall

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689 East Interstate 30, Rockwall, TX 75087
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La Quinta Inn & Suites Rockwall
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120 Reviews from our TripAdvisor Community

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Traveler rating
    62
    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Punta de Mita, Mexico
Level Contributor
187 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We could not believe the condition of the lobby when we arrived! Major construction zone! If we had known when we made our reservation, we may not have stayed here. We were, however, pleased with our large, comfortable, and clean room. When I mentioned to the front desk clerk that the noise above us was unacceptable, she responded that she... More 

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Schertz, TX, Guadeloupe
1 review
5 of 5 stars Reviewed 1 week ago NEW

We have stopped at this hotel twice and find it perfect for our needs. I would definitely stay here again. My only complaint is not really a compliant. The hotel is kind of hidden so you have to be really careful to find it.

Review collected in partnership with La Quinta

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Burlington
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel rooms were nice and front desk staff friendly. The breakfast area did not have enough space. The area for making toast was very small and close to the tables. People could not sit together as moving chairs would block the aisle. It is in a busy shopping area so we asked for a room at the back to... More 

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Kinder, Louisiana
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

We have stayed several times at this location. This is our normal place to stay when we go to my wife"s Dr. appointment in Heath, tx. Rooms have always be clean, the pool an exercise area is great. Walking distance to several named restaurants(chillies, etc.) and coffee shop.

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Houston, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location, clean, friendly staff and they allowed all 3 of my very large dogs to stay with us and had nice pet area to take care of business! It's a luxury to have a great place to stay when its necessary to travel with our pack of pups!

Review collected in partnership with La Quinta

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for taking the time to write a review for your recent visit to the Rockwall La Quinta Inn & Suites. I'm glad to hear you and your pups had a great stay with us! Your opinion is very important to us. We are constantly striving to provide the best guest experiences and I truly thank you for sharing... More 

Little Rock, Arkansas
2 reviews
5 of 5 stars Reviewed May 26, 2015

Room was good but not the one I reserved after my first stay. The motel should guarantee the room asked for in the reservation process. The people I dealt with were very helpful and professional. The breakfast is delicious and offers plenty of choices. The room was clean. We'll stay here again.

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for writing a review for your recent visit to the Rockwall La Quinta Inn & Suites. I'm sorry to hear that you didn't get the room that you originally reservation. We definitely try to honor all our reservations the only time they may change is due to an emergency. I'm to hear other than that your stay was... More 

Rockwall, United States
1 review
1 of 5 stars Reviewed May 26, 2015

NEVER stay here unless your pets urinate in the room and you do not mind that others do as well. We were moved but the other room also had animal hair all in it (but did not smell because someone sprayed it literally as we walked into the room).

Review collected in partnership with La Quinta

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

We apologize that your experience was not what you expected from La Quinta. It is our goal to exceed our guests’ expectations in service and accommodations, so it is with disappointment that I hear how we’ve fallen short of that goal. La Quinta as a brand is a pet friendly chain. Whenever we are aware a room has been occupied... More 

Reading, Pennsylvania, USA
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2015

TV was out when we arrived, but the desk clerk notified us at check in and the problem was fixed within the hour. Good places to walk the dogs--always a priority for us. Room was exceptionally clean, quiet, and very good internet connection. Beds very comfortable. Breakfast was good and included Mini i elects, sausage and biscuits in addition to... More 

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A TripAdvisor Member
2 of 5 stars Reviewed May 15, 2015

This started out very bad. Would say only address Mgr with complaints. Manager handled the issues. I would stay here again because it's right next to the area of where my relative is. I chose not to stay with family because I needed to rest with my elderly mother. Very noisy during the day. Wait til construction is done the... More 

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

We are so sorry to learn of your challenges during your recent stay at our hotel. We are indeed undergoing renovations here at the hotel. We are just renovating the lobby and expanding our breakfast room. We hope to be finishing up in a few more weeks. I believe the hotel will look great once completed. We know you have... More 

Tyler, Tx, United States
1 review
3 of 5 stars Reviewed April 20, 2015

Reservation set up was good but not completed as reserved. Made my stay not as enjoyable. I would recommend that a guest be guaranteed what the ask for in the reservations process. The clerk making the original reservations was very helpful.

Review collected in partnership with La Quinta

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