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La Quinta Inn & Suites Rockwall

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689 East Interstate 30, Rockwall, TX 75087
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La Quinta Inn & Suites Rockwall
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La Quinta Inn & Suites Rockwall
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122 Reviews from our TripAdvisor Community

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Traveler rating
    63
    32
    15
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
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  • All months
    (122)
  • Mar-May only
    (32)
  • Jun-Aug only
    (38)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (22)
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Mangum
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 1 week ago

The problems began with my reservation. When I called in, the clerk asked if I had stayed here previously. I had but when I gave her my name, she said it did not show. She then took the reservation had my name spelled wrong, my address was incorrect, and the e-mail was not entered correctly. The price quoted for the... More 

Review collected in partnership with La Quinta

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for taking the time to notify us regarding the difficulties you experienced during your stay. We appreciate you letting us know how we fell short of your expectations. We apologize that your experience was not what you expected. Our hotel staff consistently strives to provide a service that is superior in every respect, and it is through the... More 

Dallas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We arrived not knowing exactly what to expect - knowing that pictures on a website are rarely completely accurate...in fact with some creative photography and airbrush touch-up it's not hard to make something look considerably better than it is. Not the case with this hotel. From the second we walked in to the jetted tub, 2-room King suite we were... More 

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for your excellent review of our hotel! It's our goal to make our guests feel like they are at home while they travel for business or leisure. We are constantly striving to provide the best guest experiences and I truly thank you for sharing your great experience. We look forward to seeing you soon! MP More 

Punta de Mita, Mexico
Level Contributor
190 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We could not believe the condition of the lobby when we arrived! Major construction zone! If we had known when we made our reservation, we may not have stayed here. We were, however, pleased with our large, comfortable, and clean room. When I mentioned to the front desk clerk that the noise above us was unacceptable, she responded that she... More 

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

We are so sorry to learn of your challenges during your recent stay at our hotel. It is our goal to exceed our guests’ expectations in service and accommodations, so it is with disappointment that I hear how we’ve fallen short of that goal. We are putting the finishing touches on our renovation and will be done next week. We... More 

Schertz, TX, Guadeloupe
1 review
5 of 5 stars Reviewed 4 weeks ago

We have stopped at this hotel twice and find it perfect for our needs. I would definitely stay here again. My only complaint is not really a compliant. The hotel is kind of hidden so you have to be really careful to find it.

Review collected in partnership with La Quinta

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Burlington
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel rooms were nice and front desk staff friendly. The breakfast area did not have enough space. The area for making toast was very small and close to the tables. People could not sit together as moving chairs would block the aisle. It is in a busy shopping area so we asked for a room at the back to... More 

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for taking the time to write about your experiences at our Rockwall La Quinta. I’ll use your feedback to continue to provide the best possible stay. I apologize for the inconvenience with the renovation during your stay with us. It was not our intention to have our renovation to be going on during the summer months thus affecting... More 

Kinder, Louisiana
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed several times at this location. This is our normal place to stay when we go to my wife"s Dr. appointment in Heath, tx. Rooms have always be clean, the pool an exercise area is great. Walking distance to several named restaurants(chillies, etc.) and coffee shop.

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Houston, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 10, 2015

Great location, clean, friendly staff and they allowed all 3 of my very large dogs to stay with us and had nice pet area to take care of business! It's a luxury to have a great place to stay when its necessary to travel with our pack of pups!

Review collected in partnership with La Quinta

Was this review helpful? Yes
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for taking the time to write a review for your recent visit to the Rockwall La Quinta Inn & Suites. I'm glad to hear you and your pups had a great stay with us! Your opinion is very important to us. We are constantly striving to provide the best guest experiences and I truly thank you for sharing... More 

Little Rock, Arkansas
2 reviews
5 of 5 stars Reviewed May 26, 2015

Room was good but not the one I reserved after my first stay. The motel should guarantee the room asked for in the reservation process. The people I dealt with were very helpful and professional. The breakfast is delicious and offers plenty of choices. The room was clean. We'll stay here again.

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lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for writing a review for your recent visit to the Rockwall La Quinta Inn & Suites. I'm sorry to hear that you didn't get the room that you originally reservation. We definitely try to honor all our reservations the only time they may change is due to an emergency. I'm to hear other than that your stay was... More 

Rockwall, United States
1 review
1 of 5 stars Reviewed May 26, 2015

NEVER stay here unless your pets urinate in the room and you do not mind that others do as well. We were moved but the other room also had animal hair all in it (but did not smell because someone sprayed it literally as we walked into the room).

Review collected in partnership with La Quinta

Was this review helpful? Yes
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

We apologize that your experience was not what you expected from La Quinta. It is our goal to exceed our guests’ expectations in service and accommodations, so it is with disappointment that I hear how we’ve fallen short of that goal. La Quinta as a brand is a pet friendly chain. Whenever we are aware a room has been occupied... More 

Reading, Pennsylvania, USA
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2015

TV was out when we arrived, but the desk clerk notified us at check in and the problem was fixed within the hour. Good places to walk the dogs--always a priority for us. Room was exceptionally clean, quiet, and very good internet connection. Beds very comfortable. Breakfast was good and included Mini i elects, sausage and biscuits in addition to... More 

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