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All 6 Rockwall hotels

La Quinta Inn & Suites Rockwall

2.5 of 5 Hotel   |   689 East Interstate 30, Rockwall, TX 75087
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83%
Ranked #4 of 6 Hotels in Rockwall
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
BekaBnc Dallas, Texas
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86 reviews from our community

Traveler rating
    47
    25
    8
    4
    2
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42
16
8
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I'm writing this from my big soft king sized bed with fluffy pillows. We are tired from a long drive from northern Michigan. There was a little confusion at check in about a ground floor room but that could have been anyone's fault since I had called from my cell in the car. We settled on a 3rd floor room... More

Was this review helpful? Yes
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

I just wanted to take this time to personally thank you for writing a review for your recent visit to the Rockwall La Quinta Inn & Suites. Your opinion is very important to us. We are constantly striving to provide the best guest experiences and I truly thank you for sharing your great experience. -MP More

Falkville, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

We enjoyed our stay. Staff was great. The only issue was a musty smell in the room. Not sure if it was the A.C. or the fact the hotel allows pets. Would suggest a good carpet cleaning and maybe an A.C. filter change. The other amenities were great. Breakfast was also a plus.

Review collected in partnership with La Quinta

Was this review helpful? Yes
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for your feedback. It is our goal to exceed our guests’ expectations in service and accommodations. I will look into that issue with the smell in your room. We'll have maintenance clean the carpets in the room. Your satisfaction and continued trust in La Quinta are our top priorities. We hope you will be staying with us again... More

South Padre Island, Texas
Top Contributor
68 reviews 68 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We spent some time here, we love the pool and jacuzzi. The rooms were clean and the beds and pillows were soft. We did not eat breakfast but had some great coffee. Had some reservation issues at the front desk but nothing we couldn't handle. Parking lot is small and the hallways smell like smoke.

Was this review helpful? Yes
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for your feedback. It is our goal to exceed our guests’ expectations in service and accommodations. Your satisfaction and continued trust in La Quinta are our top priorities. We hope you will be staying with us again soon. -MP More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel because it was in a convenient location for the area I was traveling in. The room was not overly nice but it was clean and the staff members at the front desk during check-in and check-out were friendly and knowledgeable.

Was this review helpful? Yes
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for your feedback. It is our goal to exceed our guests’ expectations in service and accommodations. Your satisfaction and continued trust in La Quinta are our top priorities. We hope you will be staying with us again soon. -MP More

Santa Fe, NM, United States
1 review
4 of 5 stars Reviewed 1 week ago

I raged about the staff previously, but I will say that the accommodations in the rooms are always good. There is everything a traveler needs to be comfortable. The beds are good. Not to hard or soft.

Review collected in partnership with La Quinta

Was this review helpful? Yes
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for your review. We’re glad you enjoyed your stay with us. We look forward to seeing you soon! -MP More

Columbus, Georgia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel has issues with both housekeeping and maintenance. The first room given to us upon check-in had tub that did not drain at all which makes me wonder how they cleaned it, and the toilet was very obviously not cleaned from the last guest. I complained to the front desk and they changed us to a different room. This... More

Was this review helpful? Yes 1
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

We apologize that your experience was not what you expected from La Quinta. It is our goal to exceed our guests’ expectations in service and accommodations, so it is with disappointment that I hear how we’ve fallen short of that goal. We've have made some updates to how manintenance issues are reported in order to prevent an issue like you... More

San Angelo, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was very well maintained outside and in. The room was very clean as was the bathroom. The breakfast was very well presented with several varieties to choose from. The staff was very friendly and courteous. The location is within walking distance of several restaurants. Parking was ample. I didn't use the indoor pool but there were several people... More

Review collected in partnership with La Quinta

Was this review helpful? Yes
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for your excellent review of our hotel. Our team very much appreciates the recognition. It's our goal to make our guests feel like they are at home while they travel for business or leisure. Thank you and please come stay with us again soon. -MP More

Rockwall, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 23, 2014

Good value for the price. We liked the service staff, in that they were very efficient. Food was good quality for what was being served. This hotel allowed animals and there were quite a few there when we stayed but we didn't hear or smell them. So that was no problem.

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for your review. We’re glad you enjoyed your stay with us. We look forward to seeing you soon! -MP More

Edmond, Oklahoma
2 reviews
3 of 5 stars Reviewed July 12, 2014

The staff was very helpful and friendly. First room we were given was 80 degrees and smelled awful from having pets obviously stay with guests. The staff gladly gave us another room which was better, but still smelled of previous pet guests. Not good as my daughter and I were travelling with my 3 month old granddaughter. Breakfast was mediocre,... More

Review collected in partnership with La Quinta

Was this review helpful? Yes
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

We apologize that your experience was not what you expected from La Quinta. It is our goal to exceed our guests’ expectations in serviceand accommodations, so it is with disappointment that I hear how we’ve fallen short of that goal. We've had our carpets professionally cleaned recently to help with the odors. In addition, we will be trying new products... More

HUGO, OKLAHOMA, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

Everyone Here Makes You Feel As Though You Are FAMILY. THE MANAGER Is On Floor Ready To Carry Out Your Needs . STAFF At Front Desk Are The SWEETEST. Its a comfortable place to stay and at a perfect location. you can leave the pups at the room never move the car to have dinner at a choice of restaurants.

Review collected in partnership with La Quinta

Was this review helpful? Yes 1
lq6008gm, General Manager at La Quinta Inn & Suites Rockwall, responded to this review

Thank you for your excellent review of our hotel. Our team very much appreciates the recognition. It's our goal to make our guests feel like they are at home while they travel for business or leisure. Thank you and please come stay with us again soon. -MP More

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Additional Information about La Quinta Inn & Suites Rockwall

Address: 689 East Interstate 30, Rockwall, TX 75087
Location: United States > Texas > Rockwall
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Rockwall 2.5*
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Also Known As:
La Quinta Rockwall
Rockwall La Quinta

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