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BEST WESTERN PLUS Rockwall Inn & Suites

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996 East I-30, Rockwall, TX 75087
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BEST WESTERN PLUS Rockwall Inn & Suites
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209 Reviews from our TripAdvisor Community

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Traveler rating
    140
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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San Diego, United States
5 of 5 stars Reviewed 2 days ago NEW

Paula is the name of the lady that works in the breakfast area. She is so sweet and friendly. Me and my kids were actually talking about how great she was after we checked out. We liked our room and the pool but the part that brought me back a few days later was Paula. Even though it was out... More 

Review collected in partnership with Best Western

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United States
1 review
5 of 5 stars Reviewed 1 week ago

Rooms are Great !!!!Breakfast is something you shouldn't miss here. Beds are very Comfortable. Everything is very clean. Staff is helpful too. They have a very nice pool and hot tub spa to relax. You will want to come again for sure !!!

Review collected in partnership with Best Western

Was this review helpful? Yes
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your "great" review. There is nothing more gratifying than to hear our guests were pleased with their stay. We look forward to seeing you again. More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Traveled for July 4th Festivities to Rockwall Tx so we could go sailing with Scott. The Hotel just off the highway, 10min from where we needed to be ! I was a little apprehensive at first because the hotel is nestled between a Large car lot company and a auto repair.. which makes it look totally out of place. My... More 

Was this review helpful? Yes
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

This means a lot coming from someone in the travel industry. We take great strides to give each guest an excellent experience at the Best Western Plus Rockwall Inn and Suites. We do our best to guide every one to the best food and entertainment in the area. We look forward to seeing you and your clients very soon. More 

San Antonio, Texas
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is located on Hwy 30, east of Dallas. Is convenient location, only a short drive from the lake (harbor village). Hotel staff was friendly and helpful, professional. The hotel room was clean. Good value for the price. A little noisy, just because it is on the highway.

Review collected in partnership with Best Western

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bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Our convenient location makes our hotel a great destination for business and leisure travelers. We are located near great shopping and dining. Rockwall Technology Park is just a few minute drive from us as well. More 

Little Rock, AR, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here overnight during the July 4th weekend. Our room was very clean and tastefully appointed with fixtures/features up to date and no sense of neglect. Even though it was a ground floor room with window to parking/drive and door on a hallway to alternative exits it was a quiet and restful stay. The staff were all very courteous... More 

Review collected in partnership with Best Western

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bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

I am happy to hear you had a nice peaceful stay. We do our best to ensure each guest has a quiet comfortable nights sleep. Thank you for recommending us to others. More 

Galveston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

All around decent hotel, I stayed here for a night and was impressed by the hotel! The room and the grounds were very clean. The staff were always very friendly and accommodating! My only complaint was the bath did not hold water, which was taken care of upon request.

Review collected in partnership with Best Western

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bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your kind review. We do our best to make each guest feels at home during their stay in our hotel. I'm glad we were able to resolve your issue quickly. More 

Fate, Texas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 15, 2015

Daughter-in-Love brought grandchildren to see me on the spur of the moment ( 4+ hour drive from San Antonio). The staff were exceptionally helpful and upbeat. The room was very clean and comfortable and the breakfast was above all expectations. Will definitely be putting all my loved ones up in this facility when they come to visit.

Was this review helpful? Yes
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your kind words. We strive to give each guest an exceptional experience. We look forward to seeing you and your family soon. More 

Knoxville, United States
1 review
5 of 5 stars Reviewed June 15, 2015

We stayed one night but it was enough to interact with hotel staff. During breakfast Pamela was amazing! She was great hostess making sure that my family's needs were met. that room was great as well. Thank you very much and I can not wait to see Pamela again.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Paula, our breakfast attendant, is a true gem. She has the gift of making everyone feel at home. I will pass on the kind words. More 

1 review
3 of 5 stars Reviewed June 13, 2015

Rooms are fine, nothing unusual, and clean. Breakfast is basic... enough to get you going. Hotel is positioned on a busy one-way frontage road. You get the hang of getting to and from it, but it is not the easiest logistically. If you reserve your room through TripAdvisor, they won't allow you to change anything upon check-in (e.g., to a... More 

Review collected in partnership with Best Western

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bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

I am terribly sorry you had issues at check in. That member of my staff had obviously not been trained properly on the process for Tripadvisor reservations. There should not be any problem changing credit cards at check in as long as the card holder is present. Changing room types is based on availability, of course. I hope we get... More 

Adelaide, Australia
1 review
4 of 5 stars Reviewed June 12, 2015

I enjoyed my stay at the Best Western Rockwall. The staff were very helpful and the room was large and excellent with a very comfortable bed. I would stay again as it is great value for the money spent. The only negative was that the airconditioner was a little noisy.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for the kind review. I am glad to hear you enjoyed our beds. We get compliments on them often. We will definitely look into the issue with the air conditioner. Thank you for bringing it to our attention. More 

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