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All 6 Rockwall hotels

BEST WESTERN PLUS Rockwall Inn & Suites

2.5 of 5 Motel   |   996 East I-30, Rockwall, TX 75087
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Ranked #2 of 6 Hotels in Rockwall
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
427oliverw
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148 reviews from our community

Traveler rating
    101
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    18
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50
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Our visit was to attend a wedding. We were so pleased to be in such a nice hotel with caring staff to meet our needs. We slept well on a king bed with a good mattress in a quiet room. The breakfast was adequate and we enjoyed the hot tub and pool. We highly recommend this hotel to anyone traveling... More

Review collected in partnership with Best Western

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Uttoxeter, United Kingdom
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We used this hotel for an overnight stop between Memphis and San Antonio a couple of weeks ago. We arrived quite late and left early, so this was only a brief stay. The front desk staff were extremely helpful and, as mentioned in other reviews, the breakfast room assistant was also very pleasant and helpful. Our party of four had... More

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Kansas, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

AC window unit smelled horrible. I they said it had not been used in a while. You could tell because the mold gave us headaches. We had to leave on the first night of a 3 night stay. The entire hotel has a musty moldy smell to it. If you have allergies think twice.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwrockwall, Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

I am terribly sorry you did not enjoy your stay. All of our rooms have AC units that are two years old or less. We are a very busy property. The rooms do not set unused for more than a day or two. You may have been experiencing the smells from the paint and texturing going on in our newly... More

Delight, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

While travelling we stopped in Rockwall and stayed in this hotel, we were not sure what to expect but as soon as we entered hotel staff treated us very well. Next day before leaving hotel we met Breakfast lady, she we simply awesome!! she made our day. We travel a lot and we must say this is one of the... More

Review collected in partnership with Best Western

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bwrockwall, Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your kind words. I am happy we exceeded your expectations. More

Sherman, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We lost our way while driving to hotel, but luckily hotel staff guided us well with the directions. Hotel looks some what older but it was very clean and staff were very friendly. It was Great Stay. If we come back to Rockwall, we will surely stay here again.

Review collected in partnership with Best Western

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bwrockwall, Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

I am so glad we were able to help you find your way, We look forward to seeing you again. More

Austin, TX
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I moved here after a few rough days at the Rockwall La Quinta which was a smoke oven and also had a rough experience with the front desk. My experience at the Best Western Rockwall was quite different. The staff is top-notch, professional and willing to make sure you are happy. They did their very best to locate me away... More

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bwrockwall, Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for making the move. I am glad we exceeded your expectations. We hope to see you soon. More

HICKSVILLE, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very clean, helpfull staff One of the best hotel i stayed in years Breakfast was very good Thanks for the great break I am glad we stayed in this Hote lwe will recomend this hotel to all our friends and family

Review collected in partnership with Best Western

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bwrockwall, Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Glad you enjoyed your stay. Hope to see you soon. More

Missouri, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were here for company training, staff here treated us very respectfully, we enjoyed nearby Luigis Italian restaurant. Breakfast lady is amazing, she treated each and very guest with smile and makes them feel special. Parking lights were too bright but over stay was very comfortable. We will definitely stay in this hotel whenever we will come to Rockwall.

Review collected in partnership with Best Western

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bwrockwall, Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

We hope to see you soon. More

Edison NJ, United States
1 review
5 of 5 stars Reviewed August 13, 2014

I will ask my friends to stay at this hotel anytime they go to Dallas area I like everything about this hotel breakfast was excellent employee who serves the breakfast gave an excellent service her name is Paula

Review collected in partnership with Best Western

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bwrockwall, Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your kind words. More

Manhattan, United States
1 review
5 of 5 stars Reviewed August 10, 2014

very unique Hotel and by that i mean it doesn't really look great but when you meet the people working here they are one of the best people you will meed the are very nice and are always carrying a smile and welcoming you.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwrockwall, Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your kind words. More

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Additional Information about BEST WESTERN PLUS Rockwall Inn & Suites

Address: 996 East I-30, Rockwall, TX 75087
Phone Number:
Location: United States > Texas > Rockwall
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Rockwall Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Holiday Inn Rockwall
Rockwall Holiday Inn

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