We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Rockwall Inn & Suites

Certificate of Excellence
GreenLeadersBronze level
Hotel website
Hotel deals
996 East I-30, Rockwall, TX 75087
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
BEST WESTERN PLUS Rockwall Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS Rockwall Inn & Suites
Add Photo Write a Review

199 Reviews from our TripAdvisor Community

Traveler rating
    134
    33
    20
    7
    5
See reviews for
69
27
9
80
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
  • All months
    (199)
  • Mar-May only
    (61)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (46)
All months
Albuquerque, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The staff was very friendly and helpful, made sure we had everything we needed. The breakfast was really good and the lady running it was very kind and friendly. Very nice hotel I would recommend. The pool area was very clean as well although the pool is not very big and it is indoor.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sheridan, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I met my daughter for Mother's Day. It was great. The breakfast was filling and varied. The room was clean and the staff was eager to please. They were always smiling and making sure we had no problems. Able to give directions to local places was also a nice touch. My second stay at this hotel and I will stay... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

I am happy we were able to help make your Mother's Day a special one. We appreciate our return guests and look forward to seeing you again. More 

Tampa, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay in this hotel, clean and comfortable room. Staff are very friendly specially Ms. Paula she is "big Asset" to this hotel. God Bless her ! We will surely come here specially to see Paula!

Review collected in partnership with Best Western

Was this review helpful? Yes
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your kind words. Paula is definitely a huge asset to the friendly atmosphere of our hotel. More 

dallas, tx
Contributor
14 reviews 14 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice and comfortable. Would stay here again and recommend it to others, Breakfast items were good and fresh. Staff friendly and ask if anything they could do to make stay comfortable. Hotel is located to easy excess to major interstate making it convenient to get to many shopping areas and restaurants.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for sharing your experience. Our staff is trained to ensure each guest has an excellent experience at the best Western Plus Rockwall Inn and Suites. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were very impressed with this hotel and it's staff we will definitely come back when in TX. The hotel was very welcoming and Paula in the breakfast bar was amazing. We had waffles shaped like TX and the food was fresh and well prepared.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Everyone loves our Texas shaped waffles. I am glad you enjoyed your stay. We look forward to seeing you again. More 

Grapevine, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We came in town just for the evening. It was a great room. Great staff. One staff member who was in charge of breakfast stood out. Her name was Paula. It is employees like her who can really make a day great. She was friendly, funnu, helpful. Thank you for a great stay

Was this review helpful? Yes 1
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for your kind review. We strive to give each guest an exceptional experience. I will pass your kind words along to Paula. More 

Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Hotel is clean and is in a great location. Convenient to Dallas and area restaurants and shops. Staff is really nice and helpful. I like hotels that have breakfast included in the price. Easy to have breakfast with good selection of food items.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

I am happy to hear you enjoyed your stay. Exceptional customer service is our #1 goal. I hope that you chose to stay with us on your next trip to the area. More 

Dallas, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 28, 2015

This particular Best Western is way over priced for what it has to offer. The facility is old and out dated and the air conditioner was extremely loud making it hard to sleep. Other than the lady working in the breakfast area, the staff needs training on customer service.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

I am sorry to hear you did not enjoy your stay with us. We are constantly updating and renovating our property. Any issues encountered are gladly resolved as quickly as possible when reported to the front desk staff. I hope you would give us another opportunity to show you a more positive experience at the Best Western Plus Rockwall Inn... More 

Buda, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 26, 2015

Best Westerns are always great places to stay. We ride motorcycles on our trips so try to stay at best westerns. This one is close to highway so there is some road noise but it is very minimal, especially if you have the ac fan going to drown it out. The large breakfast is a great way to get started... More 

Was this review helpful? Yes 1
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

We greatly appreciate your loyalty to Best Western. I hope you are a member of our rewards program. We have one especially for motorcycle owners. We hope to see you again. More 

arlington, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

I truly enjoyed my stay. Everyone was very helpful and welcoming. The staff at the front desk were very knowledgeable and patiently answered my questions. The rooms were clean, great breakfast. The swimming pool was well kept as well with an assess to the fitness room.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwrockwall, Front Office Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

We are so happy you enjoyed your stay. Our indoor pool and hot tub is our most popular amenity. Our staff strives to give each guest a great experience. More 

Questions? Get answers from hotel staff and past guests. Ask a question

117 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Bathroom (9)
Viewed
Room/suite (14)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (85)
Viewed
Room/suite (35)
Viewed
Hotel & grounds (12)
Viewed
Bathroom (5)
Viewed
Dining (8)
Viewed
Business center/function rooms (2)
Viewed
Other (23)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay