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All 6 Rockwall hotels

BEST WESTERN PLUS Rockwall Inn & Suites

2.5 of 5 Motel   |   996 East I-30, Rockwall, TX 75087
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85%
Ranked #2 of 6 hotels in Rockwall
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Adran B Jackson, Mississippi
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108 people have reviewed this hotel

Traveler rating
    75
    16
    12
    3
    2
See reviews for
37
13
6
46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Jackson, Mississippi
1 review
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed my week long stay while I was here. I greatly appreciate the services provided upon my residing at this hotel. The staff were very friendly and very helpful. The Breakfast was excellent every morning. Mrs. Paula is very polite, charming and favorable person. She brought pleasant greeting to me each morning she was present. I recommend she be employee... More

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Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I must say the service was great. We have a company account and each time we've booked rooms they've clean, The staff has been more than helpful and always willing to cater to our needs. I must say it's a great place to stay when your on company business. Continental breakfast area ,indoor pool and workout room. (Excellent)

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Atlanta, Georgia
Top Contributor
147 reviews 147 reviews
93 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 1 week ago

I do not understand the ratings that this facility has gotten. The reception area is small and the business computers are in the lobby exposed to the public with little privacy. Elevator is very small and smells funny. The rooms are large with a very good TV but my room had an off smell that was unpleasant. The bed is... More

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Texas, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a quickly planned weekend rendezvous for my family. I reserved the King Suites, I take my own pillows, covers, and cleaning supplies. I can honestly say the room was immaculate. Although, I still wiped down everything (out of habit) and put my fragrance in the room. This staff was the most friendliest and happy spirited staff I have... More

Review collected in partnership with Best Western

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Briggs TX, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had planned to be at the motel for two nights for a meeting. The second day was cancelled and the staff was very understanding about cancellation of that night. We enjoy returning to the Best Western PLUS in Rockwall & appreciate all the staff's helpfulness in locating restaurants & places of interest. Also, the Bass Pro across the lake... More

Review collected in partnership with Best Western

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Kimberling City, Missouri, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We were in the area for a funeral and chose the hotel for the convenient location. The hotel itself is showing some age but the staff were very friendly and accommodating. The Continental Breakfast was great! There was some road noise from the Interstate right outside but it wasn't unbearable. The person/people in the next room playing their music too... More

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Melbourne, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

My stay was very accommodating. Staff were friendly-n-helpful. Rooms were comfortable-n-clean. Continental Breakfast "Excellent". Would definitely stay here again, high recommend this hotel to anyone.

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bwrockwall, Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Thank you for the kind words. We look forward to seeing you again. More

Austin, Texas
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My daughter and I stayed in a room very recently. Although the room was clean and comfortable, we could hear the road noise -- not just a little bit but A LOT. Throughout the night I kept waking up to the noise. The hotel is at a convenient location but I would not stay there again due to the above... More

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bwrockwall, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

First of all please accept my apology for the inconvenience you had due to road noise, we will call you on Monday to see how we can make you feel better. At the same time I want to thank you for appreciating and letting us know that your room was clean and comfortable. Sincerely, H. Chauhan, More

Rockwall, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed with a group for 8 days when, staying here, the people were nice, they served good breakfast, they cleaned the rooms very good. and front desk showed great hospitality, overall I enjoyed staying and would come back.

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bwrockwall, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

We are delighted to know that your stay during your group training was comfortable. My staff member takes pride in their work and ensures that each and every guest in this hotel are felt that" We care for them". Thank you for taking time in posting your review. I appreciate it highly. Sincerely, H. Chauhan More

1 review
5 of 5 stars Reviewed 4 weeks ago

This location has one of the friendliest staff I have ever dealt with. They really value their customers, and the management team really goes along way in handling any issues. I will definetly be back when I'm in town.

Was this review helpful? Yes
bwrockwall, General Manager at BEST WESTERN PLUS Rockwall Inn & Suites, responded to this review

Dear Sir, On behalf of my entire team members, I want to Thank you enough for taking out some time from your busy schedule to write a review, I appreciate it very much. We look forward to serving you in future. Sincerely, H. Chauhan More

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Additional Information about BEST WESTERN PLUS Rockwall Inn & Suites

Also Known As:
Best Western Plus Rockwall Hotel
Best Western Plus Rockwall Hotel Rockwall
Best Western Plus Rockwall Inn And Suites
Holiday Inn Rockwall
Rockwall Holiday Inn
Address: 996 East I-30, Rockwall, TX 75087
Phone Number:
Location: United States > Texas > Rockwall
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rockwall
#1 Green Hotel in Rockwall
#3 Business Hotel in Rockwall
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Rockwall Inn & Suites 2.5*
Official Description (provided by the hotel):
Welcome to "100% Non Smoking" Best Western Plus is Ideally located off I-30, Close to Beautiful Lake Ray Hubbard, City Center, Rockwall Industrial Technology Park. Major Restaurant, Lounge and Shopping within close proximity. All guest rooms are spacious and tastefully decorated, each of our standard rooms are equipped with 32" LCD TV, Exec Desk/Chair, Coffee Maker, Iron/Board, Hair Dryer & Micro/Fridge. Our Mini Suites are with 42" LCD and a Sleeper sofa. Every morning starts with FREE HOT Breakfast, other amenities are Business Center, Indoor Pool/ Spa, Fitness Center & 1050Sq ft Meeting room. We are just 18 miles East of Dallas, Downtown and 43 Miles from DFW Airport. ... more   less 
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