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Hilton Dallas / Rockwall Lakefront

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2055 Summer Lee Drive, Rockwall, TX 75032 (Formerly Hilton Bella Harbor on Lake Ray Hubbard Dallas / Rockwall)
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Hilton Dallas / Rockwall Lakefront
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Hilton Dallas / Rockwall Lakefront
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504 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dallas, texas
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hilton Dallas/ Rockwall Lakefront is a nice hotel my Husband stayed there for a weekend get away we booked our stay online for one price but when we arrived we did not get the correct room and they charged us way more money but other then that we enjoyed our stay the veiw was nice great pool area and nice... More 

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you sharing your feedback Baylor2007. We apologize for the misunderstanding on your room type. When reserving a room our guests are given the option to reserve a standard room, lakeview room or suite. Our lakeview rooms and suites are premium room types and do cost a little more than standard rooms. We’re glad to hear you enjoyed the rest... More 

Dallas, Texas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything was as expected for a quality Hilton. Spend a fee extra bucks for a better view (we enjoyed a 5th floor lake view which also included a pool view if you get a room in the middle of the hotel). The food was pricey but that's expected at a Hotel.

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for taking the time to leave a review for us, deamers2010. We are glad to hear you enjoyed our staff, hotel and great views of the lake! More 

texas
Level Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed a quick visit to this hotel. Great location, room nice clean and quiet. Lot of amenities in and close by the hotel. Would recommend if you are in the area and looking for a place to stay. Town has concerts on Thursday nights as added bonus

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

We appreciate you sharing your experience with us, rockhill2124! It is great to hear that you enjoyed our location and amenities and got to listen to one of the free, live concerts that the city of Rockwall hosts throughout the summer. More 

Gainesville, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel offers all you need for a great time! The pool is great, and it sits on a huge lake which offers quite a nice view. The hotel staff is polite and helpful. The bar by the pool was my personal favorite thing.....made me feel like I was in a movie. The drinks did not have a little umbrella... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for the great review, Carol H! We love that you felt like you were in a movie and we'll take on board your suggestion for little umbrellas in our cocktails! More 

GLEN HEIGHTS, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

just got married, we received THE ABSOLUTE WORST CUSTOMER SERVICE! Every conversation was ignored or forgotten and not logged therefore every time THE SAME ISSUE that had been resolved with one employee was ignored by the next. We were passed around to different people instead of one person and no one relayed the previous conversation to the next so it... More 

Review collected in partnership with Hilton Hotels & Resorts

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

I appreciate you taking the time to share your feedback, Anita P. Please accept my sincere apologies for the issue you encountered during your stay. Our goal is to correct issues reported to us the first time, every time and I am sorry this did not happen. Please give me a call on 214-771-3700 to discuss the issue further and... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent our first spring break in Dallas and stayed at this hotel. Although the outdoor pool isn't heated; it was open. We swam in the uber cold water despite the temps. The onsite restaurant serves amazing food and the staff is very attentive. I would definately recommend this hotel to others.

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for the great feedback, Ruth J! We are glad to hear you enjoyed our amazing food and attentive staff. Come back and see us in the summer when the pool is a little warmer! More 

Fort Worth, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

A wonderful place to stay while celebrating our anniversary, as we got engaged by the dock. Convenient location and a relaxing get away. Beautiful view of the lake and good size pool to relax by! Would definitely recommend it!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Congratulations on your anniversary, Stephanie R! We are delighted to hear you got to relive some wonderful memories on your recent visit and we look forward to welcoming you back soon! More 

Sarasota, Florida
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hilton on business however my spouse was their for pleasure. The hotel was very clean, beautifully decorated and the staff could not be more accommodating and pleasant. I left during working hours and my spouse enjoyed his time in and near the hotel shopping and restaurants as well as the pool.

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for sharing your experience! It is wonderful to hear that you and your spouse enjoyed the hotel for BOTH business and pleasure! We hope your travels bring you both back to Rockwall soon! More 

Tampa, Florida
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My company held a week-long function and we were so impressed with the staff who helped us. No matter how many times we picked up the house phone for help, someone quickly came to our meeting room with a smile. We had long days so I was thrilled to return to my hotel room and crash in the comfortable and... More 

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for your kind comments regarding the speed and responsiveness of our staff! We are passionate about providing friendly, efficient service that exceeds your expectations. We are sorry that our pizzas were not to your liking and your feedback is important to us as it helps us improve. We’re constantly looking at different ways to prepare and serve our... More 

Buffalo, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

We were at this hotel for a wedding, and everything was very nice. The staff at all levels was wonderful. The pool and hot tub were very nice, and the towels were nice and fluffy. I also liked the umbrellas in the pool area because I am from the north and not used to Dallas sun.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

It is great to hear you enjoyed your time at our hotel, Anne! It sounds like you enjoyed some rest and relaxation at the pool and that our fluffy towels and umbrellas were a hit! Thank you for staying with us and if your travels ever bring you back to Rockwall we’d love to be your home away from home! More 

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