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Hilton Dallas / Rockwall Lakefront

Certificate of Excellence
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2055 Summer Lee Drive, Rockwall, TX 75032 (Formerly Hilton Bella Harbor on Lake Ray Hubbard Dallas / Rockwall)
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1 room 1 guest
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Hilton Dallas \/ Rockwall Lakefront
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544 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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Dallas
Level Contributor
562 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First of all, this is a top notch Hilton property in the physical definition. I wish the staff were top notch. Front desk was polite and seemed efficient (but, I checked in online ahead of time). The Mistra staff was disorganized two mornings in a row for the breakfast buffet (the food was very good so the cook had it... More 

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for sharing your candid feedback, JoInTexas. Our goal is to provide friendly and efficient service throughout the hotel and we apologize that we did not exceed your expectations during your recent stay. Clean tables and prompt service are certainly something all of our guests should receive and your feedback has been shared with both our restaurant and housekeeping... More 

Grand Saline, Texas
1 review
1 of 5 stars Reviewed 5 days ago NEW

I stayed at this facility on 8/21 and left on 8/22, it was a lovely facility with a nice view. HOWEVER I used a CC to hold my room and paid cash at check in, I was told a hold might show on my card but would drop off after a could of days. As of today the charge is... More 

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for sharing your feedback, Jennifer. We sincerely apologize for the inconvenience you encountered with your billing. Per our conversation on 8/24, upon arrival you provided a card that was authorized (but not charged) for your stay. After applying the payment for cash upon departure, this authorization was released back to the card. The financial institution received this the... More 

Carrollton, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

A little pricey but it was nice. I would expect a little more for the price that I paid...but overall it was a good experience. I have no real complaints other than just the quality for the price of the room.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

We’re glad you had a great experience, Nakumba C! We notice you stayed with us on a Saturday night during our peak summer season. We’d greatly encourage you to check us out again in the fall as our prices do vary based upon the season and please let us know if there is something more that we can do to... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

Was there in the mid of Aug 2015. Great hotel, very open and helpful staff, nice swimming pool, good sound isolation in the room. The only one disadvantage - breakfast is not included. Should be paid separately - 20 USD that is quite expensive. In general, liked the hotel very very much!

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

We’re delighted to hear you enjoyed our “amazing hotel” and helpful staff! We do offer room packages that include breakfast in the rate and encourage you to try one on your next visit! More 

Friona, Texas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very surprising to see such a well appointed fitness center. We enjoyed working out, and then Starbucks coffee in the lobby. Beautiful property with amazing lake view, and very comfortable rooms. Late night the restaurant and bar were good and the waitstaff were very friendly. Fun weekend stay!

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for the great feedback, Liz! We’re glad you enjoyed our fitness center, lake views, comfortable rooms and friendly staff! We hope to see you again soon. More 

Oklahoma City, Oklahoma
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had a great birthday weekend here. Starting with the chocolate covered strawberries and balloons in the room when we arrived. Wow! Great room with a beautiful view of the pool and lake. Very good food at the restaurant on site, but also wonderful restaurants within short walking distance. Lovely atmosphere all around. Definitely will return.

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Happy birthday, lesndave and thank you for sharing it with us! We hope you make a stay with us an annual birthday tradition. More 

1 review
5 of 5 stars Reviewed 1 week ago

One of the best places I've stayed! The staff were all so wonderful! I had the best view and the most amazing room! We had dinner at the hotel and it was the best decision! Juan our waiter was so very sweet, and the food was amazing! And the hotel itself is breathtaking!!

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Wow – we love being described as “Absolutely Amazing”! On behalf of Juan and the entire team, THANK YOU for being our guest and for leaving us such a great review. More 

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Our company rented the multimedia training room at this hotel and found it to be most accommodating. Our Team rated the facilities "the best" and have requested to return their for future training opportunities. The bar and pool and lake views are not to be missed.

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

We’re glad you enjoyed our Amphitheater for your meeting and that you got to enjoy our bar and pool while you were in town. We’re always open for business and it would be our pleasure to welcome you and your company back to Rockwall. More 

McKinney, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great for our purposes. Stay-cation couples get away. View is great and room was good. Furniture is kind of old and when we arrived at 4:00 in the afternoon the hallways were mess on our floor. Staff is nice and helpful with the acception of the bartender. Nice atmosphere very quiet and relaxing. Room was a little musty but air... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for sharing you candid feedback, Kenneth W. It was nice to hear you enjoyed the views and got to relax with your partner. We take great pride in maintaining a very clean hotel and we apologize that the hallway was not spotless upon arrival. Your comments have been shared with our housekeeping team and will help us improve.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel has great location and views of the lake. We had a pooll view room but still had partial view of the lake. Beautiful hotel, great staff. Service was a little lacking in the inside bar, but good drinks.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

We appreciate your feedback, 426dana. We are passionate about providing great service in all areas of our hotel and your comments have been shared with our bar staff to help us improve. Thank you for being our guest and for sharing your feedback. More 

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