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All 6 Rockwall hotels

Hilton Dallas / Rockwall Lakefront

3.5 of 5 Hotel   |   2055 Summer Lee Drive, Rockwall, TX 75032 (Formerly Hilton Bella Harbor on Lake Ray Hubbard Dallas / Rockwall)
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Ranked #1 of 6 Hotels in Rockwall
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Matt H Canton, Mississippi
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406 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canton, Mississippi
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The hotel and and staff was exceptional. The hotel is located overlooking Lake Ray Hubbard and there are restaurants and shopping within walking distance. The rooms are spacious and clean with everything you need. Great place to stay for business or personal reasons.

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Royal Palm Beach, FL, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

I was extremely disappointed with my stay at a place that I and others in my company often use. I had a meal from room service that was improperly prepared, adding pickles to my burger when I informed them I was allergic. I also had door keys which functioned very poorly and were not resolved correctly.

Review collected in partnership with Hilton Hotels & Resorts

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for taking the time to share your experience with us. We apologize for the issues you encountered during your stay. We take great pride in providing excellent customer service and we are disappointed that this was not your experience. Your comments have been shared with our team as your feedback helps us to continuously improve. We hope that... More

Wylie, United States
1 review
3 of 5 stars Reviewed 1 week ago

Tiny spiders were visible on the ceiling in both rooms in our suite. instead of killing them the staff just swept them away. It might be a coincidence but my wife had little bumps on her neck after we stayed there for 2 nights. She had to go to the doctor to see what they were. The doctor thought they... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for sharing your feedback and we apologize for your experience. We take the safety and comfort of our guests extremely seriously. We partner with a nationally renowned pest control company who provide preventative maintenance on a regular basis and we have addressed your concerns with them in order to prevent this issue from occurring again in the future.... More

Alba, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is beautiful and extremely relaxing. The amenities and staff were outstanding and welcoming! The location is convenient to first class shopping and food. Business/conference center and staff were a true blessing. A great alternative to the hustle of Dallas! Can not wait to return!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

It is fantastic to hear that you enjoyed your stay so much! We are passionate about providing exceptional service and appreciate your kind words about our staff and facilities. We hope to see you again soon! More

COOKVILLE
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was our 2nd time to stay here in the last 2 months. Between the 2 stays, that had freshly painted the suite and put in some new furniture. Looked good, comfortable bed and had freshly baked cookies as we checked in. The only problem is that the entrance is hard to see. Missed it the first stay but knew... More

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for staying with us twice this past month! We are constantly improving our hotel and we appreciate you noticing our recent touch ups. We hope you will come back and visit us again soon. More

DFW, United States
1 review
2 of 5 stars Reviewed 1 week ago

valet kids are rude, if i had known it we would have gone somewhere else, had a room with no view of the lake whatsoever, i am a hilton honors member and got the worst possible view they could have given me .3rd time now i have stayed here, each one worse than the last. do yourself a favor, go... More

Review collected in partnership with Hilton Hotels & Resorts

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for sharing your feedback. We always strive to offer a warm, genuine welcome to all of our guests and we apologize that this was not your experience. We have addressed your concerns with our valet team members and your feedback will assist us in improving the guest experience in this area. We would love the opportunity to welcome... More

Rockwell, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our stay was great. Hotel staff was very friendly and helpful. Food was great. Will stay again when in area. Don't belive you could find a better place to spend the weekend. Valet personnel was great. Our car was ready each time we left the Hotel. Personal at all levels made us feel very welcome

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for sharing your positive experience! It is wonderful to hear that our entire staff and in particular our Valet too exceptional care of you. You will always be welcome in your home away from home! More

McKinney, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We attended a marriage retreat with our church. The town is lovely. Great location and accessible to lots of dining and shopping. The hotel is located on the lake. The food and bar deliver awesome service and delicious drinks and meals. You will not go wrong in staying at the Hilton!

Review collected in partnership with Hilton Hotels & Resorts

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

It was our pleasure to host your marriage retreat and we are delighted to hear that you enjoyed our awesome service, food and drinks at the bar! Thank you for sharing your experience. More

Oxford, United Kingdom
Top Contributor
311 reviews 311 reviews
106 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Not the easiest place to find, but once there it has super views accross the lake with the highlight being potentially stunning sunsets. Easy free parking. Friendly reception. Rooms with comfortable beds and good amenities and facilities. Breakfast was a hot buffet. Definitely, I would stay again, and suggest you do to.

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for the wonderful summary! We strive to provide a warm, friendly welcome; good, hot food and a beautiful facility - and we are delighted to hear that we delivered! We sincerely hope you stay with us again. More

Lincoln, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here recently for ten days on business from the UK. A thoroughly enjoyable experience when compared to the flea pits my penny-pinching employer normally books me into. There must have been some mistake, but I'm not telling them in case I'm lucky enough to get booked in next time I have to come to Rockwall. All staff were... More

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HiltonRockwallMNGR, Guest Relations Manager at Hilton Dallas / Rockwall Lakefront, responded to this review

Thank you for the detailed and very funny review! We are delighted to hear that we were a big step up from your usual hotel experience and on behalf of Dee, Mary Helen and the rest of the team it would be an absolute pleasure to welcome you back any time you are in Rockwall! More

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Additional Information about Hilton Dallas / Rockwall Lakefront

Address: 2055 Summer Lee Drive, Rockwall, TX 75032 (Formerly Hilton Bella Harbor on Lake Ray Hubbard Dallas / Rockwall)
Phone Number:
Location: United States > Texas > Rockwall
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Dallas / Rockwall Lakefront 3.5*
Number of rooms: 231
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Also Known As:
Hilton Bella Harbor On Lake Ray Hubbard Dallas / Rockwall Hotel Rockwall
Hilton Rockwall
Hilton Dallas Rockwall
Rockwall Hilton

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