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All 4 Roanoke hotels

BEST WESTERN Roanoke Inn & Suites

2.5 of 5 Hotel   |   337 Dorman St, Roanoke, TX 76262 (Formerly Microtel Inn & Suites)
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Ranked #1 of 4 hotels in Roanoke
A recent review
5 of 5 stars reviewed 1 week ago
George G Roanoke, TX, United States
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50 people have reviewed this hotel

Traveler rating
    27
    16
    4
    2
    1
See reviews for
19
8
6
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Roanoke, TX, United States
1 review
5 of 5 stars Reviewed 1 week ago

The title says it all! Neat and clean. best "BEST WESTERN" we have ever stayed at. The "full breakfast" was just that. A complete breakfast, not just the 'continental type. The food was hot, fresh and was all inclusive of a "FULL" breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Hi George, Thanks you for the lovely review! I know that you are taking time our of your day to let us know how we are doing. I am so very happy that you enjoyed your stay. Next time you are in the area we hope to see you again.!! Jody More

Tioga, United States
1 review
1 of 5 stars Reviewed 1 week ago

Would not let you park your motorcycle by the front door to be watched but staff could park their personal auto there all night. Would not make coffee in lobby area at 5:30am was told it was not time. Any other Best Western has coffee all the time in lobby area or they will make it. Poor, Poor, Poor customer... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Hi Alice, I am truly sorry that you had this experience at our hotel. We take pride in our customer satisfaction and it seems the ball was dropped in this case. I do apologize about not being able to park your motorcycles under the portico but that is a city ordinance in order for emergency vehicles to have open access.... More

1 review
2 of 5 stars Reviewed 3 weeks ago

I have stayed at many Best Westerns and usually love them. This experience was different. The Hotel looks nice from the outside and the lobby is very pretty. The staff is very friendly. The problems I had were to do with the room. The pillows are half the size of normal pillows. One of the electric receptacles was broken. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Hi Kathleen, I just wanted to apologize that our hotel did not meet your expectations. I am sorry that you did not let us know when you were here as I would have been so happy to re-accommodate you to a different room. I assure you that we will address everything that you pointed out to us. We take pride... More

Georgetown, Delaware
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2014

We stay at this hotel last year and liked it so much, we stayed again this year. The staff is friendly and helpful...Breakfast is always good. The rooms are nice. They have a couple washer and driers, (complimentary) so we were able to wash our clothes. It is a privately owned hotel, not affiliated with any chain, but reminds me... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Thanks you so much for taking the time to give us a review. We are so happy that you are a repeat guest and hope you come to visit many more times!! Jody More

oklahoma
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 24, 2014

We stayed at this hotel last weekend while in town for an event at the race track. The hotel looks like it has had a new update. Everything is very nice. For the price I was really impressed. Clean rooms with nice decore. good breakfast. great check in staff. The only thing that was a let down is that we... More

Was this review helpful? Yes
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

We are sorry that you did not fully enjoy your stay. We do hope that you stay with us again if you are in the neighborhood. Maybe next time it will be quieter. Jody More

Victoria, United States
1 review
5 of 5 stars Reviewed February 17, 2014

This hotel is an absolute gem! I had a suite, found out it was on the first floor, and was expecting it to be on the noisy side, and I was not expecting much for the price I paid. But when I opened the door my jaw dropped, The décor was very clean and pleasant, the room was immaculate and... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Hi, just wanted to thank you for the great review. We appreciate the time it takes our guest to review the property. I am so happy that you enjoyed all the little extras! Please visit us again. Jody More

Wadsworth, Ohio, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 11, 2014

A very clean, comfortable reasonably priced hotel with ample sized rooms, plenty of electrical outlets, lighting fixtures including the closet and desk computer ready. Comfortable beds with a fluffy comforter and two different thicknesses of pillows. Large bath room, hot shower with water pressure. Refrigerator fits under a bar that holds microwave, coffee pot etc. and extra space for your... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Thank you so much for taking the time to give us a review. Our owners are constantly striving to improve the hotel. We are happy that you enjoyed your visit and hope to see you again soon! Regards, Jody More

A TripAdvisor Member
4 of 5 stars Reviewed February 8, 2014

The hotel is very close to major business centers in the area. The properties is very neat, the guest room is decent, and there is an ample of available parking space. If I happen to be in the area again, I will strongly consider staying at the property.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Thank you for taking the time to give us a review. We are happy that you enjoyed your stay and would love to see you again in the future. Jody More

Joliet, Illinois
2 reviews
5 of 5 stars Reviewed January 13, 2014

Our second stay at this property. Good experience, staff accommodating, professional and friendly, clean, appeared newly decorated, good breakfast, perfect location for our needs. Many in our group of 10 have travelled extensively, there weren't any negative comments.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Thanks so much for taking the time to give us a review. We are so happy to hear that you enjoyed your stay. Hope to see you on your future trips to our area. Regards, Jody More

Bakersville, United States
2 reviews
5 of 5 stars Reviewed December 25, 2013

This is one of the best hotels that I have ever stayed at. The staff was friendly and helpful and the room was very clean and nice. The breakfast was good and had quite a bit of variety. I would definitely recommend this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWFrontDesk, Manager at BEST WESTERN Roanoke Inn & Suites, responded to this review

Thank you so much for taking time to give us a great review. We are so happy that you enjoyed your stay and look forward to seeing you in the future! Regards, Jody More

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Additional Information about BEST WESTERN Roanoke Inn & Suites

Also Known As:
Best Western Roanoke
Address: 337 Dorman St, Roanoke, TX 76262 (Formerly Microtel Inn & Suites)
Phone Number:
Location: United States > Texas > Roanoke
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Roanoke Inn & Suites 2.5*
Official Description (provided by the hotel):
Best Western Inn and Suites is a three story, inside entrance hotel located near major highways 114 and 377 in Roanoke, Texas. We offer a complimentary hot breakfast each morning, USA Today papers and high speed internet. We are a smoke free property with double queen bedded rooms and king suite rooms. Micro/fridge units are standard in the king bedded rooms. Select rooms also have a jacuzzi whirlpool. We are ADA compliant with roll in showers in select rooms. We have an onsite fitness room and a business center and offer shuttle service from the Alliance and DFW airports and to major companies within a ten mile limit. ... more   less 
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