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All 3 Roanoke hotels

Comfort Suites

2.5 of 5 Hotel   |   801 Byron Nelson Blvd, Roanoke, TX 76262
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Ranked #2 of 3 Hotels in Roanoke
A recent review
4 of 5 stars reviewed 2 weeks ago
Gabelex Sun City, Arizona
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35 reviews from our community

Traveler rating
    10
    13
    4
    4
    4
See reviews for
14
2
2
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 3 days ago NEW

I tried to cancel a multi night hotel stay after 3pm. I should have been charge one night, they charged me the full amount. They said it was cause I used expedia. I do not use expedia willing so if that was the case they need to work on there website. I feel like this hotel robbed me. I will... More 

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Sun City, Arizona
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed long weekend - near attractions and multi-taste restaurants, from fast food to continental; Texas Motor Speedway and a water park nearby; close to upscale Southlake shopping, restaurants and theater complex. Nice and clean room with divided "living" area. Competitively priced, $10 daily pet fee. Pet friendly, as is staff - nice breakfast array.

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Tina P, General Manager at Comfort Suites, responded to this review

Dear Gabelex, Thank you for providing such a detailed review of our property! We are happy to hear that our location fit your stay over your long weekend! I will be sure to share you kind words with our staff members. Please do come back and visit us again! Sincerely, Tina P. - General Manager More 

Asheville, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 12, 2014

Hotel staff were friendly from the get go and the room was spacious and clean. Beds were clean and comfortable. The breakfast was better than your typical free breakfast, with fresh biscuits and real eggs. There were a few hiccups, however. I'm not sure who designed the exterior of the hotel, but placing giant floodlights right outside the ground floor... More 

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Tina P, General Manager at Comfort Suites, responded to this review

Dear FoxMulderFBI, Thank you for choosing to stay at our Comfort Suites property while visiting the Roanoake area. We truly appreciate your feedback and are on the job checking into the areas of concern from your most recent visit. We take the comfort of our guests extremely serious, therefore, we will research your areas of concern and correct accordingly. Please... More 

San Jose Ca
Top Contributor
50 reviews 50 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed September 17, 2014

Generally have good to excellent experiences with Comfort Suites Hotels, this location we experienced some problems. Pros: Generally clean, better than average fitness center, and friendly / helpful staff. Cons: Our room was located on the ground level. It was the type with adjacent access to the neighboring room. We could hear their normal volume conversations as if they were... More 

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Tina P, General Manager at Comfort Suites, responded to this review

Dear Traverler1515, Thank you for choosing to stay at our Comfort Suites hotel. We definitely take pride in our property and servicing our guests. Therefore, we take all feedback seriously. My Chief Engineer has cleared up any issues within this room and I personally have doubled checked to ensure all work was complete. We apologize for any inconveniences this may... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed September 9, 2014

I stayed here for 7 nights while my daughter attended a softball tournament in the area. It was very clean and the staff was very helpful. The room was spacious and clean. Location was convenient to many attractions. It was less than 30 minutes to both Fort Worth and Dallas. There were several fabulous restaurants in town. All around a... More 

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Tina P, General Manager at Comfort Suites, responded to this review

Dear Loulou928, We are happy to hear you had a great time not only at our property but also in the city of Roanoke, TX. I am pleased to know you found our hotel comfortable and staff helpful. I will be sure to share your comments with the, so they are aware that our guests do notice their hard work.... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 8, 2014

Booked a room here to see an event at Texas Motor Speedway. The front desk staff was extremely nice and check in was fast. Our room was right by the lobby, but it was quiet all night. Never heard anyone in the parking lot or in the lobby (we stayed a Saturday night). The room was clean (had a microwave... More 

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Tina P, General Manager at Comfort Suites, responded to this review

Hi Jennifer T, Thank you for choosing to stay at our Comfort Suites Roanoke, TX property! Yes, Roanoke's Unique Dining area near the hotel has many restaurants to offer our travelers! We are so happy to hear you had a great stay and will come see us again when in the city! We welcome you back anytime! Sincerely, Tina P.... More 

College Station
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 27, 2014

Generally, our stay was fine. But I don't feel like it was a very good value for what I paid for the room, considering the hotel was nearly empty. We never had to wait for the elevator. Employees were pleasant and tried to be helpful. The hotel is undergoing some remodeling, so the lobby is bare. That wasn't a problem.... More 

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Tina P, General Manager at Comfort Suites, responded to this review

Hi Susan F., We are so pleased to know you elected to stay at our hotel while visiting the city of Roanoke. I am also happy to hear that the renovations we are doing to enhance the look of our hotel did not disturb you during your stay. However, I do want to apology for any delayed responses you received... More 

NEPONSET
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 30, 2014

I stayed for two weeks and will never do it again.TV is very poor. 1st night I only had 4 channels and picked up a few more every day but had no guide so usually gave up and went to bed . Had a king bed reserved but only rooms with 2 beds were aval.,and they were very firm. Did... More 

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Tina P, General Manager at Comfort Suites, responded to this review

Dear Clif S, We are happy to know you selected our hotel for your 2 week stay in the city and completely understand how not having all of your channels working properly can make for a not so happy stay. However, we would like you to consider giving us a try again, as we are currently in the process of... More 

Forney, Texas
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2014

Although this hotel is right off of a very busy road with a lot of truck traffic I found the room to be very quite. For this price hotel the bed was very comfortable. Breakfast was par for a hotel of this caliber. Nothing fancy but plenty substantial. Overall I rated the hotel as very good. I would stay here... More 

Was this review helpful? Yes
Tina P, General Manager at Comfort Suites, responded to this review

Dear Gaylan M., We truly appreciate you sharing feedback on your most recent stay. Your comments will be shared with the staff, as comments like yours keeps their spirits high and confirms their service is making our guests leave with a smile! Thank you for staying with us & do come again! Sincerely, Tina P.- General Manager More 

Lake Villa, IL
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 8, 2014

We've been here several times as we have relatives in the Roanoke, Keller area. It's a nice hotel, close to the speedway (which we've never been to). The rooms are big, clean and the beds, comfortable. The one thing I did not like was the TV reception. Since we stayed a couple of days, I did want to watch some... More 

Was this review helpful? Yes
Tina P, General Manager at Comfort Suites, responded to this review

Dear Tu2rgirl, Thank you for taking the time to let us know about your most recent stay at our hotel. We are happy to hear you were pleased with the property, especially our sleeping rooms. However, we sincerely apologize for any inconvenience the television reception may have caused during your stay. Since your stay, we have found a better service... More 

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Additional Information about Comfort Suites

Address: 801 Byron Nelson Blvd, Roanoke, TX 76262
Phone Number:
Location: United States > Texas > Roanoke
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 88
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Also Known As:
Comfort Hotel Roanoke
Comfort Suites Roanoke
Roanoke Comfort Suites

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