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Holiday Inn Express Rio Grande City

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5274 East Hwy 83 & Blanco Rd, Rio Grande City, TX 78582
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1 room 1 guest
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Holiday Inn Express Rio Grande City
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14 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (3)
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Washington DC, District of Columbia
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has large rooms. The room was refreshed daily. The staff in the hotel were very informative and answered any questions we had about the area. A breakfast was provided each morning, and coffee throughout the day.

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Grand Rapids, Michigan, United States
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed April 8, 2015

I stayed here with a group of clients all of whom were satisfied with the accommodations. Rooms were adequate but not particularly clean. The provided breakfast offered a bunch of choices and the food was fresh and good. The front desk staff was cordial and efficient. We were shocked to find more than a dozen police cars in the parking... More 

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South Pasadena, FL
Level Contributor
76 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed February 11, 2014

Business trip. Hotel was a nice break from other noisy hotels I stayed at off 83 in McAllen/Harlingen. Had room towards back of hotel & it was very quiet. Typical HIG breakfast but its nice that they list what is on the b'fast menu in the elevator instead of having you try to guess what's inside the folded over omelets.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Rio Grande City, responded to this review

Dear UpintheairGirl, Thank you for taking the time to write your review regarding your stay. I am delighted to note that despite your dissatisfaction with some aspects of your stay, you were still able to enjoy your visit. I apologize for the shortfalls, nevertheless, we are very pleased that you were satisfied with most of the amenities and services we... More 

Lake Panasoffkee, Florida
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 2, 2013

I stayed here for the week on business. The staff is rude. I had to beg for an ashtray and coffee creamer, only to be handed one package of powdered creamer. The key card had to be remade several times. The pool is nasty. The topper to all this was having to take a cold shower. When I called down... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Rio Grande City, responded to this review

Dear Amy B, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you received service and quality which was unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show... More 

Texas
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed October 16, 2013

The Holiday Inn Express in Rio Grande City looked nice enough from the outside, and the front desk staff was friendly and efficient. The room was simply furnished, and it looked as if the property had not been updated in a while since the television was a tube-style. That didn't bother me much. Flat screens are nice, but what I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Rio Grande City, responded to this review

Dear 2muchstuff , Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More 

Canberra, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed September 9, 2013

Would not have stayed anywhere else in Rio Grande City or surrounding areas. Staff was great, rooms were clean, breakfast was very good. We got 4 rooms and all the rooms were great. When we had a noise issue with one of the neighbors, the manager and his staff didn't even hesitate to upgrade us to a different part of... More 

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Comitan, MX
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 12, 2013

We were just passing through and stayed at the holiday inn express. It was not the best one that I have stayed at but was decent. You probably should not stay at a lesser hotel in this area. I do not know if I would have felt safe in cheaper hotel due to all the problems that exist on the... More 

Was this review helpful? Yes 1
Shallotte, North Carolina, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 9, 2013

An incredibly hospitable staff who were willing to help in any way! Each time I had any questions about the local area--they were there to assist. They allowed my husband to have late, late check-out when needed, and we were appreciative of that. When the TV was not functioning properly, the young lady allowed me to change rooms immediately. In... More 

Was this review helpful? Yes 1
Houston, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 2, 2012

Send parents on a little three day weekend to see family and this hotel worked really well. Customer service was great, location was great and all the ammenities were up their expectations. I recommend this location if ever in the area.

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Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 13, 2011

We stayed here for an administrative seminar pertaining to the decline of the current economy in the Rio Grande Valley. I have to say, the hotel was magnificent. with the exception of dry tortillas and beans on our hotel room floor when we checked in. The front staff, although not educationally inclined, were friendly to a certain degree. It wasn't... More 

Was this review helpful? Yes 1
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