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643 NE Loop 820, Richland Hills, TX 76118
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Comfort Suites
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29 reviews from our community

    Trip type
Traveler rating
    18
    5
    2
    2
    2
Date Rating
Waco
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 8, 2013

I have had the opportunity of staying at this hotel many times during the last several months. I am there on Saturday night, and both of the Saturday evening hosts--Cliff and Thomas--and the usual Sunday morning hostess--Juanita--are models for what front desk personnel at every hotel should be. Obviously, I am a "regular," but very early on they began to... More

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Austin, TX
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 28, 2013

As a Choice Hotel Elite traveler, I do not often have the kind of check-in and check-out experience that I encountered when I recently stayed at this Comfort Suites property. During Memorial Day Weekend, I booked two rooms for one night to attend the Taylor Swift concert in Arlington. I always pay cash for rooms but hold the rooms with... More

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G M, Manager at Comfort Suites, responded to this review
May 29, 2013

Thank you for your comments. I apologize about your check in process but we do not accept cash at check in and this is advertised on our website and other marketing material. Apart from security, there are a number of other issues related to handling large transactions by cash and most hotels are implementing such a policy. Your comment suggests... More

Boise, Idaho
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 30, 2013

From the moment we walked into the door of the Comfort Suites, we were treated as special guests. The service and friendliness of the staff was warm and prompt. The hotel was clean in both the rooms and reception areas. We stayed here while visiting our daughter's family in Fort Worth. The location is very good - the airport is... More

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KC
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 27, 2013

I am a frequent business traveler. I could not tell you how many times the people at the front desk of other hotels have watched me (possibly with amusement) get my bags out of the car and get them and my purse and all of my work related items wrangled up to their front door (usually double doors) hold open... More

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Houston
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 15, 2013

I stayed at this hotel March 8-11th. I was in town on business as well as visiting family. My first complaint comes when I called the hotel to let them know that I would be checking in late. In addition, I told them that my daugther would arrive in town ahead of me and would like to check into the... More

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Hallsville, TX
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2013

I am a frequent guest at Choice Hotels and this property ranks very high on my list of Comfort Suites. The rooms are quite large and have plenty of room to do any last minute work or just relax. When entering the hotel you are greeted by friendly employees (Thomas to name just one). The exterior of the hotel and... More

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Waco, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 28, 2013

As a Choice employee, I tend to be a little harsher when it comes to travel, but this hotel surpassed my expectations ten-fold. Great, clean, inviting room with comfy beds and extra bedding in closet in case it is needed. When we checked in, Cliff at the front desk took great care of us. Quick, easy, friendly checkin. It's amazing... More

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Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 12, 2013

This was a above average Comfort Suites. The service was excellent! Each time I would walk by, the employees at the front desk would would greet me. The rooms were huge. Both of the queen beds were soft and clean which allowed me to get a good nights sleep. The hotel was quiet, which I really appreciated. I recommend this... More

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North Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 10, 2013

I stayed here for one night and not being familiar with the brand I wasn't sure what to expect. However, I have repeated the story of my experience here already to several people because I was to taken back by the genuine hospitality that every person gave to me that worked there. My experience started by being greeted at DFW... More

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1 review
5 of 5 stars Reviewed November 26, 2012 via mobile

Getting a wheelchair accessible room is always a gamble. Some are great, while others think a few grabbars are enough. This room is the best that I have ever stayed in. The room itself is very spacious with plenty of room to maneuver in. The clothes rack was lower and easy to reach, the dresser drawers were feather light to... More

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Additional Information about Comfort Suites

Address: 643 NE Loop 820, Richland Hills, TX 76118
Region: United States > Texas > Richland Hills
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Richland Hills
Price Range: $$
Hotel Class:2.5 star (2.5*)
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