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All 18 Richardson hotels

Doubletree Dallas / Richardson

3.5 of 5 Hotel   |   1981 N Central Expressway, Richardson, TX 75080
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Ranked #7 of 18 Hotels in Richardson
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Mary J Dearborn, United States
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355 reviews from our community

Traveler rating
    137
    116
    59
    30
    13
See reviews for
55
53
20
188
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Dearborn, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Thanks to the customer service gentleman he made our stay comfortable. The restaurant was very inviting and we had a delicious dinner and breakfast. The hotel could have been more useful since we have three people in the room. They could have had queen size beds instead of full, but they did offer us a rollaway bed which we did... More

Review collected in partnership with DoubleTree by Hilton

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New York, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

A great home away from home when you are on the road. The location and amenities were great. Upon arrival they knew my name and had everything ready for check in. The staff is extremely accommodating, and always there when you need assistance.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

Thank you for choosing to stay with us and your great feedback. I will share your comments with all of the staff. We look forward to having you back in the near future. Sincerely, Brenda More

Atlanta, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Staff is very friendly and helpful and made me feel very welcome. The furnishings are a little dated, but the service was impeccable. I enjoyed a delicious red apple and a cool and refreshing cocktail upon arrival.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

We appreciate your business and are happy that you find our Associates to be friendly and helpful. It is our pleasure to have you stay with us and I hope you will return in the near future. Sincerely, Brenda More

Morristown
Top Contributor
117 reviews 117 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms very quiet and well appointed. Clean and comfortable overall, everything was in working order in my room though a fellow traveler reported his fridge non-operable. Breakfast was wonderful.Front desk was helpful. Would stay again.

Was this review helpful? Yes
Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

Thank you for your feedback. We appreciate your business and I was glad that our Associates were able to meet you needs to make it a great stay for you. I will pass the compliments on the breakfast to the Food and Beverage Department. We hope to see you back again soon. Sincerely, Brenda More

1 review
3 of 5 stars Reviewed 2 weeks ago

Room was clean, and modern, alarm clock time was off by an hour and 10 minutes ( and could not be re-set easily) , smoke alarm hanging by wires ( did it work?) shower strong enough, water hot, plenty of towels, coffee pot with 2 free water bottles, safe with key ( not electronic combo). Decent breakfast. Very friendly staff.... More

Review collected in partnership with DoubleTree by Hilton

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Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

Thank you for staying with us. I appreciate your feedback and apologize for the Clock Time and the Smoke Alarm condition. We were pleased you found the room and amenities met your expectations. We look forward to having you back in the near future. Sincerely, Brenda More

Bloomington, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I gave a FedEx package to a front desk employee after confirming they could deliver it to a FedEx employee. The package contained highly sensitive information and was lost by the hotel staff. While they have been accommodating searching for the package, it should not have been lost in the first place. Now I am at risk of having my... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

I do not know what to say in the matter of your package. We will continue to investigate the situation and I deeply apologize for your inconvenience. I will get with the General Manager and Front Desk Manager to make sure there is a clear policy for handling packages. On behalf of the Hotel we hope you will give us... More

Jackson, Mississippi
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The property itself is nice in a great area for anything Dallas, but we were rudely awaken not once, but twice by the maintenance staff prior to 10am. The property overall met the Hilton family standard in appearance and service.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

Thank you for staying with us. I apologize that you were disturbed by the Engineering Department. We will investigate this as we do not want any of our guest disturbed. Always be sure to have your Do not disturb sign on your door and I will let the Chief Engineer and GM know that you had this challenge so they... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I enjoyed staying in this hotel from a week, because the room is spacious, clean and comfortable, the staff is friendly and the food is very good. I visited other hotels around and I kindly recommend this hotel, as one of the best for this location.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

Thank you for staying with us and most of all thank you for the great feedback, which we will share with our Associates. It is a pleasure to serve your hotel needs and we hope you will return soon. Sincerely, Brenda More

Houston, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff is incredibly friendly and helpful. The property is well-kept and in an ideal location just outside of Dallas. I will stay here in the future. This is not a luxury hotel, but the rooms are sufficient for travel while on business, to suit my needs. The lounge/bar area is fantastic.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

Thank you so much for the great feedback on your stay. We appreciate you taking the time to let us know how your stay was and we will share the positive feeback with our Associatesl We hope you will stay with us again in the near future. Sincerely, Brenda More

Minneapolis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Doubletree provides a friendly, helpful, roomy and clean environment with all the amenities you would expect from this level of hotel. I had a very favorable experience here. The best thing was their internet service was fast enough that I could watch live streaming of a tennis match on a channel they don't carry and I would have otherwise missed... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

I am glad you enjoyed our spacious rooms and the clean environment. We appreciate your feedback and will share it with all of the Associates. I am glad the Internet performed well for you. I hope we will be able to serve your hotel needs in the near future. Sincerely, Brenda More

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Additional Information about Doubletree Dallas / Richardson

Address: 1981 N Central Expressway, Richardson, TX 75080
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Dallas / Richardson 3.5*
Number of rooms: 294
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Also Known As:
Doubletree Dallas / Richardson Hotel Richardson
Radisson Hotel Dallas North
Radisson Richardson
Richardson Radisson

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