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Doubletree Dallas / Richardson

3.5 of 5 1981 N Central Expressway, Richardson, TX 75080
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Certificate of Excellence 2014
Doubletree Dallas / Richardson
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Doubletree Dallas / Richardson
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375 reviews from our community

Traveler rating
    148
    121
    61
    32
    13
See reviews for
58
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20
199
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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English first
  • All months
    (375)
  • Mar-May only
    (80)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (89)
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Graham, TX, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

The location of this hotel was perfect for our needs. Though right on Central Expressway, the room was quiet. There was a subtle, spa-like scent in the room which was pleasant and relaxing. The staff was friendly and helpful. We would return if we need to be in the area again.

Review collected in partnership with DoubleTree by Hilton

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Valencia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent value, excellent experience, great happy hour! I would recommend the Doubletree Richardson to anyone traveling to the area. Excellent staff as well. Restaurant was nice and the food was great.

Review collected in partnership with DoubleTree by Hilton

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Arlington, Texas
Top Contributor
68 reviews 68 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was here for New Year celebration and the service was great. The lobby staff were very accommodating considered the hotel was fully booked for the night. The valet was understaffed due to the event there but the wait was minor. The room was clean and comfortable a trademark of Hilton properties.

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Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

Thank you for choosing the DoubleTree Richardson. We apologize for any lack of service you experienced in your stay with us. Thank you for givnig us feedback so any challenges can be addressed by Department and corrected. I do hope you will give us another opportunity to serve your hotel needs when in the area so we can have you... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Good service and kind and cooperative staff. The first night my family and I were like in a box (room) with no window (small window to the side of the dining hall). Next morning we were transferred to a nice room up on our request where we stayed for a week. Very clean. Narrow bathroom though. The rooms are not... More 

Review collected in partnership with DoubleTree by Hilton

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A TripAdvisor Member
2 of 5 stars Reviewed 3 weeks ago

Straight no Chaser. 1. Front desk help was dismissive and full of excuses as to my dirty room and non availability of the type of room I reserved. (Executive King with couch and study area). If you chose this hotel! Do so as a LAST RESORT!!!). Then make sure you specify exactly what you want and get the name of... More 

Was this review helpful? Yes 2
Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

I want to start by thanking you for staying with us and apologizing for the poor experience you had. Thank you for the review. We greatly appreciate your feedback and will be addressing all of the issues that you experienced during your stay. We will be sure to take your comments about our property under consideration as we re evaluate... More 

Frisco, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The service at this hotel is excellent. I booked my wife and her sister here earlier in the month and they were well taken care. When we came back this trip for Christmas with the kids the stay was just as good even though the holidays were at that time

Review collected in partnership with DoubleTree by Hilton

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Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

Thank you for booking with the DoubleTree Richardson. I am very happy to hear that the service was excellent. We will make sure all the departments get this feedback. We look forward to serving your future hotel needs when in the area. Brenda More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I always stay at this hotel when I'm in Richardson, TX for work. It's always a nice place and located just a few minutes away from my brick and mortar office. Jimmy at the hotel bar is always friendly and takes good care of his customers.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Oregon
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here on a business trip. Great service and friendly, helpful staff at front desk. Super huge comfortable lounge, including a bar with excellent bartenders. Used the gym twice, Average sized gym which is typically small, so had to compete with quite a few other users. Ate at in-house Connected Cactus restaurant everyday for breakfast, which was excellent. I will... More 

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Austin, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 22, 2014

This place was a great place for Business Travel. I enjoyed the cleanliness and quiet of the hotel. We had trouble with the elevators one day. Took a call to the front desk and someone to check with Engineering to figure out all the elevators were out. It was only an annoyance because I was on the 11th floor. Otherwise,... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

Thank you for staying with us and your feedback on the stay. We are happy you found the location, dleanliness and quiet of the hotelmet your expectations. I apologize for the inconvenience of the Elevator being out. They were fixed as soon as possible and we hope you will return to enjoy another stay with the hotel. Sincerely, Brenda More 

Austin, Texas, United States
Contributor
17 reviews 17 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 16, 2014

I always stay here when I travel to Dallas due to it's location since it is right off a major highway and close to the Bush turnpike. It's also way from busy downtown Dallas but still a lot of restaurants and shopping close by. Even though it is close to the highway you can't hear the noise or from rooms... More 

Was this review helpful? Yes
Brenda W, Manager at Doubletree Dallas / Richardson, responded to this review

Thank you for staying with us. We apprediate your feedback and are happy to see we were a good location for you and hope you will return to let us serve your hotel needs in the future. Sincerely, Brenda More 

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Additional Information about Doubletree Dallas / Richardson

Address: 1981 N Central Expressway, Richardson, TX 75080
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Doubletree Dallas / Richardson 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Doubletree Dallas / Richardson Hotel Richardson
Radisson Hotel Dallas North
Radisson Richardson
Richardson Radisson
Hotel Style:
#4 Business Hotel in Richardson

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