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Wingate by Wyndham Richardson/Dallas

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1577 Gateway Blvd, Richardson, TX 75080
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Wingate by Wyndham Richardson\/Dallas
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600 Reviews from our TripAdvisor Community

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Austin, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

The property was an excellent price performer. My only issue was the room odor which was not fresh. It might have simply been an odor created by new carpet. It was not offensive but just not pleasant. I believe the room odor is probably easily solved. I will return to this property in the future.

Review collected in partnership with Wingate by Wyndham

Helpful?
Thank Paul G
Kansas City, Missouri
Level Contributor
12 reviews
5 of 5 stars Reviewed 4 days ago NEW

The beds were the most comfortable beds I have ever slept in. The lady atthe front desk in the morning went abo e and beyo d to make sure that ourtrip was the best it could be. The room was very nice. Would definitely return to this hotel.

Helpful?
Thank Gary B
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

stayed here just overnight, staff was nice, room was clean. bring your own snacks and drinks they are very expensive most of our entire trip. would stay here again. was surprised at checkout bill was lower than Travelocity quoted.

Helpful?
Thank Ralph L
Montreal, Quebec
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room was very clean and comfortable with everything working correctly. The breakfast buffet was quite adequate with good quality food and reasonable choice. The location is really in a business area so this is not a vacation destination. This hotel represents good overall value for business travel.

Helpful?
Thank JeanVoyageur
Sarasota
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I grew up close to this hotel and although I had never stayed there personally until recently, I remember the old hotel from when I delivered pizza there in high school. Back then (late 1990s) the "inn" was not quite seedy but it wasn't great. I was pleasantly surprised at the updated appearance of the lobby and rooms when I... More 

Helpful?
Thank Rgh1929
Sydney, Australia
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel needs some serious maintenance. It was quite clean and quiet despite the proximity to the freeway but the fridge was not working and had to be replaced. The sink in the bathroom was cracked and the elevators were both broken at one stage. However the reception staff were super friendly and the breakfast was varied and plentiful.

Helpful?
Thank ThirroulAnnette
Elaine R, Guest Relations Manager at Wingate by Wyndham Richardson/Dallas, responded to this review

Dear ThirroulAnnette, Thank you so much for sharing your feedback, it was a pleasure having you stay with us. We will use this feedback to further improve our property. We are very glad we could provide you with excellent customer service. Please gives us call next time you're in the Dallas/Richardson area we we will be very glad to assist! More 

Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Upon check-in, we got stuck in the elevator. It took them about 5 minutes to have the elevator recalled. I stayed on the second floor and could hear people talking in the room next door. You can hear every toilet flush. You can even hear people peeing - and taking showers - the water running. The hotel reeks of smoke... More 

Helpful?
1 Thank KN537
Elaine R, Guest Relations Manager at Wingate by Wyndham Richardson/Dallas, responded to this review

Dear KN537, Thank you for taking the time to share your feedback. A thorough review such as this helps us improve or property and our customer service. We do apologize for issues with our elevetor ,we are working diligently to resolve this matter, We are truly sorry that your stay was anything less than satisfying. It is our hope that... More 

Shreveport, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel,very nice pleasant staff espcially Leslie Kings.hotel clean,smells New.the bed was awesome,the hotel its self is in great condition.we will b returning again.travelers,this is the hotel I can't resist..

Helpful?
Thank Saundra T
Elaine R, Guest Relations Manager at Wingate by Wyndham Richardson/Dallas, responded to this review

Dear Saundra T, Thank you so much for this excellent review. We are very glad you had a wonderful stay with us and that Leslie gave you great customer service, we will share your thoughts with her and staff! Please feel free to call us directly when in the Dallas/Richardson area we'll be glad to assist. More 

Tucson, Arizona
1 review
2 of 5 stars Reviewed 3 weeks ago

ants in the bathroom, had to switch rooms due to the room I was given faced a wall. Both elevators were inoperable for a few hours, Breakfast is lame.

Review collected in partnership with Wingate by Wyndham

Helpful?
Thank 839isaiasc
Elaine R, Guest Relations Manager at Wingate by Wyndham Richardson/Dallas, responded to this review

Dear 839isaiasc, Thank you for taking the time to share your thoughts regarding your overall experience. We take these matters very seriously, please be assured that they will be resolved. We appreciate you bringing it to our attention and will share your message appropriately within our staff. More 

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