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Courtyard Dallas Richardson at Spring Valley

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1000 South Sherman, Richardson, TX 75081
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Courtyard Dallas Richardson at Spring Valley
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Courtyard Dallas Richardson at Spring Valley
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105 Reviews from our TripAdvisor Community

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Traveler rating
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    13
    4
    1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bulverde, United States
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed on the first floor with a sliding door to the pool area. Very nice landscaping. Nice clean and comfy room. Vanity separate from bath (wife likes that). Micro and fridge in room. Really nice lobby, and staff was great. Easy access to highway.

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thanks for the nice reveiw. My wife likes the separate vanity too! More 

Chicago, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 7, 2015

Stayed here the weekend of May 30 after having a terrible experience with Gaylord Texan Resort. Check in was quick and easy and the desk clerk was very friendly. The room was very clean, and cozy. Location turned out to be perfect and close by my best friend whom I was visiting. It's tucked away but I give this hotel... More 

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for the great review. I'm glad you enjoyed our awesome breakfast! More 

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed May 31, 2015

This is my second time coming across a Courtyard by Marriott and although this particular location is hidden and dated, the rooms are very modern. The staff was very friendly in accommodating me and even didn't mind shifting me around from the 2nd floor to my preference the top floor. The rooms are clean, bathrooms were spotless and hotel is... More 

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Normal, Illinois
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 26, 2015

Close to everything and easy on off of major highway. Rooms were clean and smelled great. Grounds were clean and and safe area. Plenty of parking and next to pharmacy. Also just a few lights from a Grocery store.

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Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello Art, Thank you for the nice review. These are always nice to read, and I'll be sure to share it with the rest of the team! More 

Cape Town Central, South Africa
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

I stayed here just as the renovations were finishing, and the hotel looks great. With the new bistro I will miss the breakfast and coffee, but the updates to the hotel are nice, and admittedly it is nice to be able to grab dinner without going out.

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CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

I'm so glad you liked the new updates to our hotel. It is always good to hear positive feedback. I hope you will continue to stay with us as yor travels bring you to the Richardson area. More 

texas
Level Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 15, 2015

Have stayed here 6 times before and been very happy. This time in the first room we were assigned the bath floor looked dirty. Upon closer inspection saw several long hairs on the floor which raised concerns about the carpet & bedding being cleaned. Asked for another room and it was perfect. The room renovation is very nice except for... More 

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Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for your review, and thank you for the feedback regarding our Housekeeping department. I appreciate the opportunity to look into this further. I'm sorry you didn't enjoy our new breakfast concept. It is, as you correctly pointed out, vastly different from our old all you can eat buffet, and I can understand how frustrating it can be to... More 

1 review
5 of 5 stars Reviewed May 12, 2015

After 17 hotels renovated, this one have been the best one for far, the managment Brian, Anthony and Michelle are the best in the business for sure, the service is friendly and meticulous, the hotel is in perfect conditions by maintenance crew Julio and Everth all the personnel is amazing thanks for everything, excellent teamwork keep it up!!!👍🏻👍🏻

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CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Jorge it is always good hearing positive feedback like this. We definitely would not be in a position to be successful if it wasn't for you and your crew. We thank you for all that you do. More 

Nacogdoches, Texas
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 8, 2015

Full disclosure: I used my loyalty club points, and chose this simply because it was convenient to where I would be when this particular job ended, and it was not an exorbitant "points purchase." What a great hidden gem! It is only a few blocks form Central Expressway (I-75, major artery), but it almost seems like it's removed from the... More 

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Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello frj94, Thank you for the stunning review! Our team works really hard and it is always so nice to read comments such as yours. I will be sure to read you comments to the whole team at our morning staff meeting tomorrow, so they get the recognition they deserve! More 

Denver, Colorado
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 20, 2015

The place looks great, but they're still working on it. It's frustrating to wake up to drilling and non-working elevators. But once they're finished, it'll be worth the wait. I asked to get a small discount on my room for being woken up, but they wouldn't do it. They gave me some "points" on my rewards account. Oh well, just... More 

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Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello Tylor S. Thank you for your review. I was disappointed to learn that you were disturbed by our renovation, and am greatful for the opportunity to investigate the drilling sound you heard, as well as the challenge with the elevator. I have checked both elevators, and they are working this morning, and there have been no other reports of... More 

Boston
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed March 14, 2015

I would give my experience 2 stars if not for the friendly staff. The property is under renovations. But that did not really bother my stay. What made my stay unpleasant was the lack of considerations or thought when assigning rooms. The hotel was not busy and had plenty of rooms. The girl that checked me in put me right... More 

Was this review helpful? Yes
CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for your feedback regarding your recent stay with us. You mentioned we had plenty of rooms and purposely placed you next to the stairs with a family with kids next to you. We are under renovations with 1/3 of the rooms out for renovation. I apoligize that we were unable to get you transfered into another room. We... More 

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