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All 18 Richardson hotels

Courtyard Dallas Richardson at Spring Valley

3.0 of 5 Hotel   |   1000 South Sherman, Richardson, TX 75081
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83%
Ranked #5 of 18 hotels in Richardson
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
davechri Melbourne, FL
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67 people have reviewed this hotel

Traveler rating
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    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Melbourne, FL
Top Contributor
170 reviews 170 reviews
65 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location in Richardson. Easy access to I-75. Quiet location, not much around it. But a short drive will take you to a LOT of restaurants. Quiet room. Pretty clean (although I did find a USB drive on the floor. I smashed it. Never trust a "found" USB drive.) I would definitely consider staying here again.

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Allen, Texas
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My house was undergoing renovations and I experienced an allergic reaction from all the dust. At the last minute I decided to get away for the weekend. I booked a fantastic weekend rate. My King room with sofa bed was clean and quite. All the employees that I encounterd were friendly and engaging. The breakfast attendant was cheerful and attentive.... More

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Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello ILMgwmTraveler, Thank you for the great review. I am always so pleased to hear such positive comments about our staff. We review these every morning at our daily staff meeting and I will be sure to read your comments so the staff can get the recognition they deserve. We look forward to your next visit! More

El Dorado KS
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2014

A group of us spent 3 nights in this hotel for business. The rooms were nice, staff was friendly, and breakfast buffet was great. There are some attention to detail things that should be addressed with the housekeeping, but overall a very clean hotel. If we are back in the area, we would definitely stay here again.

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Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for your nice comments! I would be very interested in hearing more about the Housekeeping issues you experienced that need some attention to detail. We take these comments very seriously, and are always looking for ways to improve. Please call me if you have a free moment so we can discuss your experience. Our telephone number is 972-235-5000. More

Kempner, Texas
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 5, 2014

We stayed here for NCA cheer competition. I researched the best deals to ride the train to Dallas Convention Center. This was it. Two nights for the price of one night at another hotel closer to convention center. The hotel is clean and nice. People were very friendly. Easy check in and check out. The train station is about 2-3... More

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Brian F, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hi Cheermom91, Thank you for your nice comments about our hotel. I take the train to work myself! By the way, if you walk, it's 8 minutes to the station, and 7 if you cut through the parking lot across the street. We look forward to your next visit with us! More

Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed March 3, 2014

We were thrilled with the excellent response to our needs from Property Coordinator Michele Stephens. She rescued us when we locked our car keys in our new car 30 minutes before our Event outside the hotel was to begin. She made sure we were shuttled in time & returned to the hotel (when we had the keyless code.) Throughout our... More

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Brian F, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for your great comments about Michele! I will make sure she sees this! (She rescues me regularly). More

South Carolina
Top Contributor
59 reviews 59 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 28, 2014

Overall a good experience at the hotel. Check in clerk was not overly friendly, actually seemed like he was annoyed at customers being in front of him (Steve I think...). All other staff were extremely nice and helpful. All areas including the room were clean. Hotel has been there for a while, but has been kept up rather well. Shower... More

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CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Dear FamilyFourPack, Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Courtyard Dallas Richardson at Spring Valley. You indicated in your response my front desk staff's attitude unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we... More

Tulsa
Top Contributor
70 reviews 70 reviews
5 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 18, 2014

If you want an excellent hotel stay with great amenities and super staff then this is the place you will enjoy. It really could not have better staying at a 5* hotel nearby. I can certainly agree with previous reviews that wonderful service and excellent accommodations are in order here. RECOMMEND IT HIGHLY!

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Brian F, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for the great review! I will be sure to share your comments with our team this morning so they get the recognition they deserve! More

Ardmore, Oklahoma
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 17, 2013

Visited here to spend the weekend with friends. Hotel was clean and my room was comfortable. The hotel offers a continental buffet breakfast for 7.95 till 11 each morning as well. Even numbered rooms face courtyard and are quieter. Odd numbered rooms face out, but there isn't much noise in this area.

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alton, il
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 26, 2013

The staff here is wonderful! They helped us get around the Dallas traffic on our way to New Braunfels & extremely helpful & friendly. The room was very clean & comfortable with a mini fridge & microwave. Will definitely stop at this location again.

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Lynn M, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Dear Iv02shop: Thank you for taking the time to reveiw the Spring Valley Courtyard by Marriott. We are so glad that the staff took such good care of you and that the room was clean and convenient with the refrigerator and microwave. We look forward to servicing you again the next time you are in Richardson. Happy Holidays from all... More

Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2013

My family and I stay here every time we come to the Richardson (Dallas) location. The staff is Awesome! Breakfast hits the spot! The hotel has a very loayl feel to it......comes highly recommended. I heard they will be renovating the hotel next year, Can't Wait

Was this review helpful? Yes 1
Lynn M, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Dear David S: The staff of the Spring Valley Courtyard thank you for reviewing our hotel. So glad to hear of your positive experiences with the staff, breakfast and the loyal feel! Please let us know if we can do anything for you on your next trip and we look forward to serving you again. Sincerely, Lynn Martin General Manager More

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Additional Information about Courtyard Dallas Richardson at Spring Valley

Also Known As:
Courtyard Dallas Richardson At Spring Valley Hotel Richardson
Courtyard Dallas Richardson At Spring Valley Hotel
Courtyard Richardson
Richardson Courtyard
Richardson Marriott
Address: 1000 South Sherman, Richardson, TX 75081
Phone Number:
Location: United States > Texas > Richardson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Richardson
#9 Business Hotel in Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Dallas Richardson at Spring Valley 3*
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