We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard Dallas Richardson at Spring Valley

3.0 of 5 1000 South Sherman, Richardson, TX 75081
Hotel website
Hotel deals
Hotel packages
Special Offer
Stay for Breakfast!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Courtyard Dallas Richardson at Spring Valley
Professional photos View all
Browse nearby
Courtyard Dallas Richardson at Spring Valley
Courtyard Dallas Richardson at Spring Valley
Courtyard Dallas Richardson at Spring Valley
Write a Review

94 reviews from our community

Traveler rating
    38
    40
    12
    3
    1
See reviews for
27
15
19
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (94)
  • Mar-May only
    (28)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (20)
All months
Huntsville, Texas
Top Contributor
116 reviews 116 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Why my favorite? This is a modern, clean place in a great location that still has the classic Courtyard style--including buffet breakfast and free coffee in the lobby. A small number of people like the Bistro concept that most Courtyards have gone to--I do not. I hope this one never changes. It's also worthwhile to note the petty reviews about... More 

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello Tony9876, Thank you for such a nice review. I always enjoy reading comments commending our staff, especially from our Platinum guests. You may not have heard, but we are beginning a major renovation project in February, where we will be installing a Bistro. While I understand from your comments that it's not your favorite, I hope that won't keep... More 

Austin, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The property was okay and the room was relatively nice, but it's supposed to be a non-smoking property. I was awaken by the smell of cigarette smoke coming from a neighboring room late at night. When I went into the hall the smell was strong. Guests were smoking in their rooms, which is against hotel policy. When I contacted the... More 

Was this review helpful? Yes
CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for taking the time to write a review about our hotel. We take each guest comment very seriously. With that being said, I apologize that we dropped the ball on your recent stay. With the information you provided will give me an opportunity to focus my training efforts on handling situations like this with my night staff. Again,... More 

1 review
2 of 5 stars Reviewed December 24, 2014 via mobile

The staff is rude and No management is on site. They ask for a huge deposit and charge you for breakfast. I will not stay here again. I would rather go down a couple streets to Comfort Suites they have free breakfast and nice rooms with great service. I would pay extra for service.

Was this review helpful? Yes
CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you again for your feedback. Your issues and concerns have been addressed with the correct personnel. Thank you again. More 

Allen, Texas
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014

The staff is very helpful and friendly, and the rooms are comfortable if a bit worn. I understand they will be updating it soon; the only downside to that is, if I understood the manager correctly, after the renovation it won't be a category 1 hotel anymore, so it will take more points to stay there without paying cash. :-(

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello technovelist, You are correct that it will probably cost more points per night after our renovations are complete; but, I hope you'll still find it to be a good value. Our renovation will include all guest rooms, the entire lobby and dining area, as well as our meeting rooms and interior courtyard. I hope you will have an opportunity... More 

Oklahoma City, Oklahoma
Contributor
16 reviews 16 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 2, 2014

Previously left a glowing review of the property. Stayed again the next month and wanted to pass on this bit of information. If you are paying cash for the room and having them swipe your card for incidentals they do not hold the usual $20 per night as the other Courtyard properties. Budget for them to hold at least $100....even... More 

Was this review helpful? Yes
CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for taking the time to share your thoughts about our hotel. You are correct we do authorize your credit card $100.00 for cash paying guest for incidentals. I also want to thank you for the nice comments you said about my staff. I will definitely pass on this information in our next staff meeting. Best Regards, Anthony S.... More 

Virginia USA
2 reviews
4 of 5 stars Reviewed November 3, 2014

My family and I stay here once per quarter and have been for over 5 years. The staff is always efficient and hard working. Ms. Michelle is a wonderful woman who manages the Dining Room at Breakfast and is Professional, Friendly, and compassionate about her job. We do not hesitate to recommend this place.

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hi Kathy B, Thank you for such kind words about Michele, our Breakfast Attendant. We feel lucky to have her! More 

Benton, La
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2014

Stayed here 3 nights while in town for the State Fair. Rooms were comfortable and beds were great! Only thing we did not like was placement of the tv, which was placed beside the bed on the dresser rather than across from the foot of the bed. The beds are placed in a way so they are against your bathroom... More 

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hi bassadict69, Thanks for the great review of our hotel. I hope you enjoyed the fair. More 

Killeen, Texas
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 7, 2014

I reserved a two queen room and a king room with Marriott Reward points for our family of five. I requested for the two rooms to be connecting since it was for the adults to have a little privacy at times. Prior to checking in, I called the hotel to see if the request was noted in their reservation system.... More 

Was this review helpful? Yes 2
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello AlwaysTDY, It is always a pleasure to read such great comments about our team, and I appreciate you taking the time to recognize them. I will be sure they all see your kind words. More 

Katy, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 30, 2014

We arrived late on Friday with a reservation. Were met by really nice staff who had us out of the office and in our room in less than 10 minutes. Very efficient. We paid the extra $5 to add breakfast to our room, and were glad we did. The attendant taking care of the area was OUTSTANDING! She had a... More 

Was this review helpful? Yes 1
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello Hoosintex, Thank you for the nice review. I share these with the team each week. Also, we think the Courtyard Spring Valley is very happening! Hope to see you again soon. More 

Virginia Beach, Virginia
Top Contributor
117 reviews 117 reviews
51 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 29, 2014

Arrived here for an Antiques Show in Richardson. When Checking in I inquired about a larger room and the desk looked and found a larger room for me for just a small amount more per night. 3 of my cousins came to see me at the hotel and we were able to have rooms close together. The hotel was convienient... More 

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hi GloriaMunday, I remember helping you when you arrived. Thank you for the nice comments, and I'm glad the extra room worked out for you. I hope to see you again for the next show! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Courtyard Dallas Richardson at Spring Valley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Dallas Richardson at Spring Valley

Address: 1000 South Sherman, Richardson, TX 75081
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Dallas Richardson at Spring Valley 3*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Priceline, Cheap Tickets, Orbitz, Despegar.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Courtyard Dallas Richardson at Spring Valley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Dallas Richardson At Spring Valley Hotel Richardson
Courtyard Richardson
Richardson Courtyard
Richardson Marriott
Hotel Style:
#4 Family Hotel in Richardson
#6 Business Hotel in Richardson

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (9)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Business center/function rooms (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay