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Courtyard Dallas Richardson at Spring Valley

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1000 South Sherman, Richardson, TX 75081
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Courtyard Dallas Richardson at Spring Valley
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Courtyard Dallas Richardson at Spring Valley
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103 Reviews from our TripAdvisor Community

Traveler rating
    43
    42
    13
    4
    1
See reviews for
28
16
21
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (36)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This is my second time coming across a Courtyard by Marriott and although this particular location is hidden and dated, the rooms are very modern. The staff was very friendly in accommodating me and even didn't mind shifting me around from the 2nd floor to my preference the top floor. The rooms are clean, bathrooms were spotless and hotel is... More 

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Normal, Illinois
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Close to everything and easy on off of major highway. Rooms were clean and smelled great. Grounds were clean and and safe area. Plenty of parking and next to pharmacy. Also just a few lights from a Grocery store.

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Cape Town Central, South Africa
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here just as the renovations were finishing, and the hotel looks great. With the new bistro I will miss the breakfast and coffee, but the updates to the hotel are nice, and admittedly it is nice to be able to grab dinner without going out.

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CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

I'm so glad you liked the new updates to our hotel. It is always good to hear positive feedback. I hope you will continue to stay with us as yor travels bring you to the Richardson area. More 

texas
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed here 6 times before and been very happy. This time in the first room we were assigned the bath floor looked dirty. Upon closer inspection saw several long hairs on the floor which raised concerns about the carpet & bedding being cleaned. Asked for another room and it was perfect. The room renovation is very nice except for... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

After 17 hotels renovated, this one have been the best one for far, the managment Brian, Anthony and Michelle are the best in the business for sure, the service is friendly and meticulous, the hotel is in perfect conditions by maintenance crew Julio and Everth all the personnel is amazing thanks for everything, excellent teamwork keep it up!!!👍🏻👍🏻

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CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Jorge it is always good hearing positive feedback like this. We definitely would not be in a position to be successful if it wasn't for you and your crew. We thank you for all that you do. More 

Nacogdoches, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Full disclosure: I used my loyalty club points, and chose this simply because it was convenient to where I would be when this particular job ended, and it was not an exorbitant "points purchase." What a great hidden gem! It is only a few blocks form Central Expressway (I-75, major artery), but it almost seems like it's removed from the... More 

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Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello frj94, Thank you for the stunning review! Our team works really hard and it is always so nice to read comments such as yours. I will be sure to read you comments to the whole team at our morning staff meeting tomorrow, so they get the recognition they deserve! More 

Denver, Colorado
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 20, 2015

The place looks great, but they're still working on it. It's frustrating to wake up to drilling and non-working elevators. But once they're finished, it'll be worth the wait. I asked to get a small discount on my room for being woken up, but they wouldn't do it. They gave me some "points" on my rewards account. Oh well, just... More 

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Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello Tylor S. Thank you for your review. I was disappointed to learn that you were disturbed by our renovation, and am greatful for the opportunity to investigate the drilling sound you heard, as well as the challenge with the elevator. I have checked both elevators, and they are working this morning, and there have been no other reports of... More 

Boston
Top Contributor
104 reviews 104 reviews
24 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed March 14, 2015

I would give my experience 2 stars if not for the friendly staff. The property is under renovations. But that did not really bother my stay. What made my stay unpleasant was the lack of considerations or thought when assigning rooms. The hotel was not busy and had plenty of rooms. The girl that checked me in put me right... More 

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CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for your feedback regarding your recent stay with us. You mentioned we had plenty of rooms and purposely placed you next to the stairs with a family with kids next to you. We are under renovations with 1/3 of the rooms out for renovation. I apoligize that we were unable to get you transfered into another room. We... More 

consum1
Contributor
19 reviews 19 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 17, 2015

This property is located off a main street and was under construction for renovations to rooms and lobby but was still very quiet. There is a Chilie's restaurant and a Waffle House next to Hotel. Freeways were close and Walmart down the street. I was on a trip driving from Phoenix to Houston and stopped to get some badly needed... More 

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CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for your feedback about your recent stay with us. I'm so glad you enjoyed your stay even during our construction. We are giving our hotel a much needed revamp. I sure hope you will decide to stay with us the next time your travels bring you to the Richardson area. P.S. Thank you for the nice comments about... More 

Huntsville, Texas
Top Contributor
145 reviews 145 reviews
42 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 11, 2015

Why my favorite? This is a modern, clean place in a great location that still has the classic Courtyard style--including buffet breakfast and free coffee in the lobby. A small number of people like the Bistro concept that most Courtyards have gone to--I do not. I hope this one never changes. It's also worthwhile to note the petty reviews about... More 

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Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello Tony9876, Thank you for such a nice review. I always enjoy reading comments commending our staff, especially from our Platinum guests. You may not have heard, but we are beginning a major renovation project in February, where we will be installing a Bistro. While I understand from your comments that it's not your favorite, I hope that won't keep... More 

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