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Courtyard Dallas Richardson at Spring Valley

3.0 of 5 1000 South Sherman, Richardson, TX 75081
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Certificate of Excellence 2014
Courtyard Dallas Richardson at Spring Valley
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Courtyard Dallas Richardson at Spring Valley
Courtyard Dallas Richardson at Spring Valley
Courtyard Dallas Richardson at Spring Valley
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92 reviews from our community

Traveler rating
    37
    40
    11
    3
    1
See reviews for
27
15
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22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (92)
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    (28)
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1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

The staff is rude and No management is on site. They ask for a huge deposit and charge you for breakfast. I will not stay here again. I would rather go down a couple streets to Comfort Suites they have free breakfast and nice rooms with great service. I would pay extra for service.

Was this review helpful? Yes
CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you again for your feedback. Your issues and concerns have been addressed with the correct personnel. Thank you again. More 

Allen, Texas
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff is very helpful and friendly, and the rooms are comfortable if a bit worn. I understand they will be updating it soon; the only downside to that is, if I understood the manager correctly, after the renovation it won't be a category 1 hotel anymore, so it will take more points to stay there without paying cash. :-(

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Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello technovelist, You are correct that it will probably cost more points per night after our renovations are complete; but, I hope you'll still find it to be a good value. Our renovation will include all guest rooms, the entire lobby and dining area, as well as our meeting rooms and interior courtyard. I hope you will have an opportunity... More 

Oklahoma City, Oklahoma
Contributor
16 reviews 16 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Previously left a glowing review of the property. Stayed again the next month and wanted to pass on this bit of information. If you are paying cash for the room and having them swipe your card for incidentals they do not hold the usual $20 per night as the other Courtyard properties. Budget for them to hold at least $100....even... More 

Was this review helpful? Yes
CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for taking the time to share your thoughts about our hotel. You are correct we do authorize your credit card $100.00 for cash paying guest for incidentals. I also want to thank you for the nice comments you said about my staff. I will definitely pass on this information in our next staff meeting. Best Regards, Anthony S.... More 

Virginia USA
2 reviews
4 of 5 stars Reviewed November 3, 2014

My family and I stay here once per quarter and have been for over 5 years. The staff is always efficient and hard working. Ms. Michelle is a wonderful woman who manages the Dining Room at Breakfast and is Professional, Friendly, and compassionate about her job. We do not hesitate to recommend this place.

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hi Kathy B, Thank you for such kind words about Michele, our Breakfast Attendant. We feel lucky to have her! More 

Benton, La
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 21, 2014

Stayed here 3 nights while in town for the State Fair. Rooms were comfortable and beds were great! Only thing we did not like was placement of the tv, which was placed beside the bed on the dresser rather than across from the foot of the bed. The beds are placed in a way so they are against your bathroom... More 

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Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hi bassadict69, Thanks for the great review of our hotel. I hope you enjoyed the fair. More 

Killeen, Texas
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 7, 2014

I reserved a two queen room and a king room with Marriott Reward points for our family of five. I requested for the two rooms to be connecting since it was for the adults to have a little privacy at times. Prior to checking in, I called the hotel to see if the request was noted in their reservation system.... More 

Was this review helpful? Yes 2
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello AlwaysTDY, It is always a pleasure to read such great comments about our team, and I appreciate you taking the time to recognize them. I will be sure they all see your kind words. More 

Katy, Texas
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 30, 2014

We arrived late on Friday with a reservation. Were met by really nice staff who had us out of the office and in our room in less than 10 minutes. Very efficient. We paid the extra $5 to add breakfast to our room, and were glad we did. The attendant taking care of the area was OUTSTANDING! She had a... More 

Was this review helpful? Yes 1
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello Hoosintex, Thank you for the nice review. I share these with the team each week. Also, we think the Courtyard Spring Valley is very happening! Hope to see you again soon. More 

Virginia Beach, Virginia
Top Contributor
117 reviews 117 reviews
51 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 29, 2014

Arrived here for an Antiques Show in Richardson. When Checking in I inquired about a larger room and the desk looked and found a larger room for me for just a small amount more per night. 3 of my cousins came to see me at the hotel and we were able to have rooms close together. The hotel was convienient... More 

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Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hi GloriaMunday, I remember helping you when you arrived. Thank you for the nice comments, and I'm glad the extra room worked out for you. I hope to see you again for the next show! More 

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 27, 2014

Wonderful staff. Across the street from the freeway. Easy access to all the major attractions in the DFW. Quiet area with restaurants like chilis, papasitos, papadeaux, cheddars among others around the corner. Liked the pool , well kept, rooms and the beds are comfortable.

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hi kofidoe, Thank you for the great review! We appreciate your business, and the team takes great pride in providing excellent service. I will make sure they see your comments. More 

Tulsa
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 22, 2014

I stayed here with a couple of girlfriends for a shopping weekend. Courtyard is right off Hwy 75. Easy to find and get to off the highway. Richardson is a great location between all of our stops. Courtyard had a fantastic advertised rate with breakfast of $69/night. The hotel was clean, the beds were comfortable and the staff was friendly.... More 

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello PRVisitor, Thank you for the glowing review of our hote!. I agree, it's nice to have a vanity separated from the bathroom area when everyone's trying to get ready in the morning. I'm sorry our throw-away earphones didn't work though. Thank you for letting us know, and we look forward to your next visit! More 

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Additional Information about Courtyard Dallas Richardson at Spring Valley

Address: 1000 South Sherman, Richardson, TX 75081
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Dallas Richardson at Spring Valley 3*
Number of rooms: 149
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Also Known As:
Courtyard Dallas Richardson At Spring Valley Hotel Richardson
Courtyard Richardson
Richardson Courtyard
Richardson Marriott
Hotel Style:
#3 Family Hotel in Richardson
#8 Business Hotel in Richardson

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