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Courtyard Dallas Richardson at Spring Valley

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1000 South Sherman, Richardson, TX 75081
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1 room 1 guest
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Courtyard Dallas Richardson at Spring Valley
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107 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Roswell, Georgia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I went to visit a sick realitive in hospital and needed a restful night. All went well until a power outrage. The next morning the bathroom was completely black with no backup lighting to even see. I wonder if this hotel is up to code. I left and went to a realitives home to shower, delaying my hospital visit by... More 

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello LN: Thank you for taking the time to reveiw our hotel during your recent stay with us. Please accept my apologies for the power failure that occured during your visit. I understand how frustrating it can be to wake up to no power. Thursday morning, at about 6:15 a.m. August 20th, there was a car that crashed into a... More 

Bentonville, Arkansas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We reserve for 3 rooms with 2 queen bed each. When we arrived they gave us 2 rooms with 2 queen and 1 room with king bed!! They said that they are already over booked and cannot give us another room, we understand that, but that is not are problem anymore!!!! so at least make up for it!!!! We're mad... More 

Was this review helpful? Yes
CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for sharing your feedback about your recent stay at our hotel. I apologize that we were unable to provide you wit the three rooms that you reserved. Did the third room that had a king size bed in it have a full size sofabed? All of our king rooms except 2 have pull out sofas. Again, thank you... More 

Bulverde, United States
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 7, 2015

Stayed on the first floor with a sliding door to the pool area. Very nice landscaping. Nice clean and comfy room. Vanity separate from bath (wife likes that). Micro and fridge in room. Really nice lobby, and staff was great. Easy access to highway.

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thanks for the nice reveiw. My wife likes the separate vanity too! More 

Chicago, Illinois
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 7, 2015

Stayed here the weekend of May 30 after having a terrible experience with Gaylord Texan Resort. Check in was quick and easy and the desk clerk was very friendly. The room was very clean, and cozy. Location turned out to be perfect and close by my best friend whom I was visiting. It's tucked away but I give this hotel... More 

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for the great review. I'm glad you enjoyed our awesome breakfast! More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2015

This is my second time coming across a Courtyard by Marriott and although this particular location is hidden and dated, the rooms are very modern. The staff was very friendly in accommodating me and even didn't mind shifting me around from the 2nd floor to my preference the top floor. The rooms are clean, bathrooms were spotless and hotel is... More 

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Normal, Illinois
Level Contributor
40 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 26, 2015

Close to everything and easy on off of major highway. Rooms were clean and smelled great. Grounds were clean and and safe area. Plenty of parking and next to pharmacy. Also just a few lights from a Grocery store.

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello Art, Thank you for the nice review. These are always nice to read, and I'll be sure to share it with the rest of the team! More 

Cape Town Central, South Africa
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

I stayed here just as the renovations were finishing, and the hotel looks great. With the new bistro I will miss the breakfast and coffee, but the updates to the hotel are nice, and admittedly it is nice to be able to grab dinner without going out.

Was this review helpful? Yes
CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

I'm so glad you liked the new updates to our hotel. It is always good to hear positive feedback. I hope you will continue to stay with us as yor travels bring you to the Richardson area. More 

texas
Level Contributor
54 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 15, 2015

Have stayed here 6 times before and been very happy. This time in the first room we were assigned the bath floor looked dirty. Upon closer inspection saw several long hairs on the floor which raised concerns about the carpet & bedding being cleaned. Asked for another room and it was perfect. The room renovation is very nice except for... More 

Was this review helpful? Yes 1
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Thank you for your review, and thank you for the feedback regarding our Housekeeping department. I appreciate the opportunity to look into this further. I'm sorry you didn't enjoy our new breakfast concept. It is, as you correctly pointed out, vastly different from our old all you can eat buffet, and I can understand how frustrating it can be to... More 

1 review
5 of 5 stars Reviewed May 12, 2015

After 17 hotels renovated, this one have been the best one for far, the managment Brian, Anthony and Michelle are the best in the business for sure, the service is friendly and meticulous, the hotel is in perfect conditions by maintenance crew Julio and Everth all the personnel is amazing thanks for everything, excellent teamwork keep it up!!!👍🏻👍🏻

Was this review helpful? Yes
CourtyardSpringV, Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Jorge it is always good hearing positive feedback like this. We definitely would not be in a position to be successful if it wasn't for you and your crew. We thank you for all that you do. More 

Nacogdoches, Texas
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 8, 2015

Full disclosure: I used my loyalty club points, and chose this simply because it was convenient to where I would be when this particular job ended, and it was not an exorbitant "points purchase." What a great hidden gem! It is only a few blocks form Central Expressway (I-75, major artery), but it almost seems like it's removed from the... More 

Was this review helpful? Yes
Brian F, General Manager at Courtyard Dallas Richardson at Spring Valley, responded to this review

Hello frj94, Thank you for the stunning review! Our team works really hard and it is always so nice to read comments such as yours. I will be sure to read you comments to the whole team at our morning staff meeting tomorrow, so they get the recognition they deserve! More 

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