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Hilton Garden Inn Dallas / Richardson

3.0 of 5
1001 W Pres George Bush Tpk, Richardson, TX 75080
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Hilton Garden Inn Dallas / Richardson
Ranked #1 of 19 hotels in Richardson
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123 reviews from our community

    Trip type
Traveler rating
    90
    24
    6
    2
    1
Date Rating
Canterbury, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 20, 2013 NEW

This Hilton maintains the good tradition established by the DoubleTree brand. On a week long business trip in April I found the staff welcoming and helpful, the rooms are a good size and well furnished with free WiFi throughout the hotel. The bar area is comfortable although lobby style. The restaurant has a good menu selection of both local texmex... More

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Lehigh Acres, United States
1 review
5 of 5 stars Reviewed May 16, 2013 NEW

Very friendly and helpful staff. Breakfast is great value, clean rooms with microwave, fridge, and coffee maker. I took advantage of the shuttle service. They were able to find a place for me to have my dress altered, bring me there, then back to pick it up, as well as dropping me off at a shopping center, and giving me... More

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Review collected in partnership with Hilton Garden Inn

Nesconset, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 13, 2013

I thought this was a very basic hotel. The location was very convenient to the highway. There was very little surrounding the hotel. The room was clean. The restaurant was basic and food served was average. the front desk staff was courteous and helpful. they do have a free shuttle van which will bring you anywhere local. the hotel was... More

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MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
May 15, 2013

Thank you for reviewing your stay, and while I'm glad you enjoyed your stay overall, I invite you to let us know what we can do to make your next stay a memorable one. We want every guest to leave our hotel with the intent to return, and we rely on reviews and feedback to gauge the level of service... More

Baltimore, United States
1 review
5 of 5 stars Reviewed May 13, 2013

I've stayed at this hotel twice for business and was pleased both times. The complimentary hotel shuttle (within 5 miles of the hotel) was very convenient when I needed to get to the office each morning and the breakfast was reasonably priced and good quality. I was especially surprised by the quality of the continental breakfast buffet, which comes complimentary... More

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Review collected in partnership with Hilton Garden Inn

MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
May 15, 2013

Thanks very much for reviewing your stay, and we're so glad you've enjoyed both of your visits to our hotel. I've shared your comments with my team, including the food and beverage team, as they will appreciate the kind remarks.Our indoor heated pool is perfect any time of year, and with the warmer weather finally here, out outdoor dining terrace... More

United States
1 review
5 of 5 stars Reviewed May 13, 2013

Great hotel! We stayed with kids and had a great stay and the breakfast was fabulous! We bought the breakfast package and it was an excellent value. The hotel is beautiful and an amazing value for the price.

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Review collected in partnership with Hilton Garden Inn

MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
May 15, 2013

Thank you for the review, and glad to hear you and your children enjoyed your stay, including our breakfast! Our cold buffet and cooked-to-order hot items are a great way to start the day, and I'm glad you enjoyed it. Next time you're in the area, I encourage you to try our dinner; our culinary team has a monthly specials... More

Belle Rose, United States
1 review
5 of 5 stars Reviewed May 13, 2013

This entire staff seems to be extremely friendly and well trained. Of all my Hilton experiences, this team seems to be the best in regard to customer service that I have ever encountered. I can't quite explain why I feel so strongly about this, but top to bottom, every person I encountered during this brief stay had a smile and... More

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Review collected in partnership with Hilton Garden Inn

MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
May 15, 2013

On behalf of my entire team, thank you very much for the generous comments! Guest service and satisfaction are our top priorities, and it is always, always rewarding to read a review such as yours. We all work hard to ensure everyone enjoys their stay, and it's nice to hear when we've hit the mark. Many thanks again, and we... More

Nebraska
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2013

This hotel will meet your every need from the welcoming staff, a comfortable and quiet room, dining for both breakfast and dinner and recreation in a nice pool area with outside courtyard. We had dinner several evenings and everything our group of 8 ordered was above and beyond our taste expectations. Don't miss the breakfast buffet either! The hotel also... More

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MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
May 14, 2013

What a great review, and we're so glad that we are the 'best place to stay in Richardson, TX!' That's exactly the kind of feedback we all strive for, and we're delighted you enjoyed your stay with us! I've passed along your comments to my team, including our chef and culinary team, as they will all enjoy them. Thanks again,... More

Murfreesboro, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 9, 2013

I traveled to Richardson to attend a business convention at another hotel that had no vacancies. I am so glad I chose the Hilton Garden Inn. The Hilton Garden Inn Staff went out of their way to be helpful from the moment I entered the hotel lobby, whether it was with my (rather extensive) luggage, need for directions, or other... More

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MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
May 13, 2013

What a great review, and on behalf of my team, thank you very much for choosing our hotel. We're delighted you enjoyed your stay with us, and I'm especially glad to hear our service exceeded your expectations. We all work hard to ensure every guest leaves with the intent to return, and it's always nice to hear when someone has... More

Fort Worth, Texas
Top Contributor
54 reviews 54 reviews
7 hotel reviews
Reviews in 28 cities Reviews in 28 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 7, 2013

I chose this hotel based on location and price, as well as based on experiences in various Hilton brands, though I'd not stayed at a Garden Inn. I needed a hotel room for one night, as I had events in the area both late Saturday and early Sunday and didn't want to drive back home across the metroplex between. I... More

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MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
May 9, 2013

Thank you very much for the great review, and welcome to the Hilton Garden Inn brand! We're delighted that our hotel was your first experience with the brand, and even better that you enjoyed your stay with us. Also glad to hear that our Garden Sleep System bed did the trick for a good night's sleep! We hope that this... More

A TripAdvisor Member
5 of 5 stars Reviewed May 6, 2013

This is a beautiful hotel, perfect location for North Dallas and always the same. Great service and lovely accommodations. They resolve any issues rapidly and courteously. I always stay here when in the Dallas area.

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Review collected in partnership with Hilton Garden Inn

MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review
May 14, 2013

Thanks for the wonderful feedback, and we're glad you enjoyed this stay, and your previous stays with us. We always enjoy hearing from our guests, and it's especially rewarding to get positive feedback from our repeat guests, as they help us gauge the level of service we provide over time. We enjoy having you, and appreciate you choosing our hotel!... More

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Additional Information about Hilton Garden Inn Dallas / Richardson

Also Known As:
Hilton Garden Inn Dallas / Richardson Hotel
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Richardson
Hilton Garden Inn Dallas
Address: 1001 W Pres George Bush Tpk, Richardson, TX 75080
Phone Number:
Region: United States > Texas > Richardson
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Richardson
#1 Business Hotels in Richardson
#1 Family Hotels in Richardson
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Hilton Garden Inn Dallas/Richardson offers a full-service experience in a boutique, artistic setting. With easy access to US-75, TX-190 and the DART light rail, the hotel is minutes from the Telecom Corridor, shopping, and dining. Enjoy a drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy free Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 
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Hilton Garden Inn Dallas / Richardson
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