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All 18 Richardson hotels

Hilton Garden Inn Dallas / Richardson

3.0 of 5 Hotel   |   1001 W Pres George Bush Tpk, Richardson, TX 75080
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90%
Ranked #1 of 18 hotels in Richardson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Christina R marion, United States
  • Overview
  • Reviews (273)
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273 people have reviewed this hotel

Traveler rating
    199
    48
    14
    8
    4
See reviews for
78
32
29
124
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Swedish first
  • Any
English first
marion, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

loved my stay! the room was very clean, the staff were perfect, the breakfast was amazing just about anything you could want, the pool/hot tub area was clean and the hotel had outside patios for you to enjoy i loved every aspect of this hotel and will be going back

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What an incredible review - we are delighted you enjoyed your stay with us, and so appreciate the great comments! Looks like you were able to experience much of what we have to offer, and I'm delighted our accommodations and amenities met your needs. We all work hard to provide a great experience for our guests, and reviews like yours... More

Sherman, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Lots of noise coming from other room. Other people's laughter, sex, and snoring are not what you want to hear when you are with your family and trying to get a good nights sleep. Those walls must have been super thin to hear as much as we heard. I don't know if that was the worst part, or if it... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you for posting your review, and on behalf of my team, I apologize your stay was not a memorable one. I have forwarded your comments to my front desk to ensure we are adequately explaining to our guests how they can adjust our beds' firmness to their comfort level. Regarding the noise issues you experienced, please feel free to... More

wichita falls, texas, United States
1 review
5 of 5 stars Reviewed 1 week ago

i came to dallas to attend a game tourament at a local comic book/game store and needed a hotel that was close to the event. the Hilton was just 6 minutes away and the price was just right. i have ear marked this hotel and will stay again next year when i plan to attend the same event at the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel! I'm glad to see that we were a good fit for you while you were in the area for a gaming tournament, and especially that you will consider us again next year! If there is anything we can do to make future stays more enjoyable, please just... More

Brookings, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great smelling room. Was clean and up to date. Very quiet so sleeping was easy. Bathrooms were up to date and clean also. Complimentary WIFI worked flawless. Didn't hit pool or gym but looked good for hotel. Only downfall was hotel was not within walking distance of any attractions or food. Shuttle did take us to the Twisted Root burger... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great review, and we're delighted you enjoyed your stay with us! I'm so pleased our accommodations and amenities met your needs, and especially that our complimentary guest shuttle was able to take you to nearby restaurants (and SO glad you got to experience Twisted Root - great burgers and fun place!). My team and I all... More

Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel is over priced for the type of services they provide which are more like motel type of services, the rooms are OK, but the gym is not good at all, the pool is small and is indoors, they only have soft feather pillows that are very hard to sleep. Location is good if you want to do business... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you for your review, and while we appreciate you choosing our hotel during your recent trip to the Richardson area, I apologize your stay was not a memorable one. I've followed up with my front desk team regarding your stay, and understand there was a mix-up with your room reservation. I apologize we booked you in alternate room type,... More

Lubbock, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Amazing stay! great staff, clean and decorated beautifully. Pool was great. Location was great for shopping and minutes from Plano, Allen and McKinney. So many shops and restaurants close by. Hotel staff was amazing! Super quiet! Slept wonderfully!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What a great review, and we're delighted you enjoyed your stay with us! Many thanks for the kind words, and I'm pleased that our accommodations and amenities met your needs. I've forwarded your comments to my team, as guest feedback is always appreciated. Next time, I hope you're able to enjoy a meal in our lobby restaurant; our chef is... More

Antlers, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hilton is an excellent choice in hotels. The Hilton has a beautifully designed exterior and immaculately kept lobby. The rooms are wonderfully clean and inviting. With locations conveniently located in most larger cities and near to exciting local events and conventions, the Hilton is your home away from home.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for visiting our hotel, and I understand there was some confusion with our check-in policy. Guests are welcome to pay cash upon check-out, however, a valid credit card is required of all guests at check-in. Should your travels bring you back to the Richardson area, we'll look forward to welcoming you back. Sincerely, Terry Martinez General... More

Ann Arbor, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Visiting family and checked out reviews of several hotels in this area. Eventually settled on the Hilton although it was slightly more expensive than other hotels. Glad we did because it is an excellent hotel from the cleanliness of the rooms to friendliness of the front staff to the spacious lobby area. Would highly recommend.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What a wonderful review, and I'm delighted to see you chose our hotel based on guest feedback. My team and I work very hard to ensure our guests have a pleasant stay, and reviews such as your are always very rewarding. I'm glad our accommodations and amenities met your needs, and especially that my team was warm and welcoming. Many... More

Dallas, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I really expected more from this facility. I stayed here for 4 days and if it would have been an easy change then I would have moved to another Hotel. The staff behind the counter was less than pleasant. Each time I went up there it seemed like I was bothering them. I was put in a room that was... More

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you for reviewing your stay, as guest feedback allows us to gauge the level of service we provide. I do apologize your stay was not a memorable one, and have forwarded your comments to my team to look for ways we can improve our overall service and guest experience. As an award-winning hotel, we pride ourselves on providing an... More

Noble, Oklahoma
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Typical Hilton quality and comfort. Very clean rooms and facilites, friendly and helpful staff, and all the bebefits of HiltonHonors. Great breakfast, and very convenient location right of the George Bush Tollway. Will definitley stay here again when in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great comments, and my team and I are delighted you enjoyed your stay with us. I'm especially pleased to see that my team was warm and welcoming, and that you would choose to stay with us the next time you're in the area. Thanks again, and we look forward to welcoming you back. Sincerely, Terry Martinez... More

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Additional Information about Hilton Garden Inn Dallas / Richardson

Address: 1001 W Pres George Bush Tpk, Richardson, TX 75080
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dallas / Richardson 3*
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Also Known As:
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Richardson

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Richardson #1 Business Hotel in Richardson
Hotel Class
Official Description (provided by the hotel)
Hilton Garden Inn Dallas/Richardson offers a full-service experience in a boutique, artistic setting. With easy access to US-75, TX-190 and the DART light rail, the hotel is minutes from the Telecom Corridor, shopping, and dining. Enjoy a drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy free Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 
Number of rooms
125

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