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Hilton Garden Inn Dallas / Richardson

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1001 W Pres George Bush Tpk, Richardson, TX 75080
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1 room 1 guest
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Hilton Garden Inn Dallas \/ Richardson
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383 Reviews from our TripAdvisor Community

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Traveler rating
    276
    69
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    11
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Tegucigalpa, Honduras
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Personell at Hilton Garden inn Richardson Dallas in supeb, no complain.Front desk excelent service, Van service great,cousine excelent food,dinning crew wonderfull very profesional. keep the good work

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What great comments! Many thanks for the kudos, and we appreciate you choosing our hotel. Glad to see you enjoyed a pleasant stay with us, and that our accommodations and amenities met your needs. I'm especially glad to see my team was warm and welcoming, as we want all of our guests to feel right at home. Thanks again, and... More 

Sacramento, CA
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

The good: The hotel is conveniently located right of the GB Tollway and has a nice dining facility, helpful and courteous staff and the restaurant staff couldn't have been nicer. The beds were very comfortable. Even though the hotel is next to a busy multi-lane highway, you couldn't hear the car noise inside. The hotel is conveniently located near lots... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for reviewing your stay, and on behalf of my team, I apologize that you encountered some issues at our hotel. We value your feedback and business, and realize you have a choice of hotel in the area, and I'm sorry that we fell short of expectations. I've forwarded your comments to my team for their review, and to... More 

Bridgewater, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very friendly and helpful staff. Clean rooms and facility. Nice breakfast. Some room furnishings need updating but functional. Beds are very firm. Hotel shuttle to general area is a very convienent. Would recommend this hotel and stay again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

We appreciate the great review, and thank you for choosing our hotel. I'm glad to see that, overall, you enjoyed a pleasant stay with us, but I have noted your comments regarding bed firmness and room furnishings to my housekeeping and maintenance teams. I've also followed-up with my front desk team to ensure we're always explaining to guests how to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

If you are looking for quality at a good price. Look no further. The beds and pillows are comfy. The staff are always friendly and helpful and the indoor pool is a hit with the kids in the winter. I wish this hotel offered free breakfast but for around $10 a person you can have a made to order breakfast.... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for the great feedback, and we appreciate you continuing to choose our hotel when visiting the area. Glad to see your stays with us have been good ones, and that our accommodations and amenities have met your needs - including our indoor pool! It's our pleasure having you as our guest, and we look forward to... More 

Naperville, Illinois, United States
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night for business - prefer Hilton. Was not disappointed - incredibly friendly staff, very new hotel. And complementary water and a Hershey's bar in the room - what's not to like?! Did not take breakfast but most others did. Bit removed from any social scene but a worthy business stay. Well done.

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the wonderful review, and we appreciate you choosing our hotel, and the Hilton brand. Glad to see you stay with us was a pleasant one, and that our accommodations and amenities met your needs. I am especially pleased that my team was warm and welcoming, as we want all of our guests to feel right at home.... More 

Chippewa Falls, WI
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is perfectly situated for easily getting to and from DFW airport, Dallas, Lewisville and any other city. Just off the George Bush tollway and easy to get to. The staff is friendly and the room I stayed in was clean and comfortable. The breakfast buffet and restaurant/bar was nice to enjoy and convenient

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for the great review, and we appreciate you choosing our hotel. I'm glad to see that you enjoyed a clean, comfortable stay with us, and that our location was convenient for you. I am especially pleased my team was warm and welcoming, as we want all of our guests to feel right at home. Thanks again,... More 

Emerson, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had a perfect stay and will be back again. The staff was very friendly from the front desk to the waiter we had to serve our breakfast. The beds were comfortable and the rooms very well kept. We arrived very late at night and we slept in comfortably without any disturbance the next morning. We will be back to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great comments, and we appreciate you choosing our hotel. I'm delighted to see you enjoyed a 'perfect' stay with us, and that our accommodations and amenities met your needs. I am especially pleased that my team's guest service helped to make your stay a memorable one, as we want all of our guests to feel right... More 

Mansfield, TX
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Nice hotel! Front desk staff was super nice and helpful. We asked at check in for a late check out the next morning and they were very helpful. Breakfast was great! Would definitely stay here again. Our room and bathroom were clean and it was quiet. We stayed on the 4th floor.

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for the great review, and we so appreciate you choosing our hotel. Glad to see your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I'm also pleased we were able to accommodate a late check-out for you, and that my team was warm and welcoming. It's our pleasure... More 

Las Vegas, Nevada
Level Contributor
3 reviews
5 of 5 stars Reviewed July 23, 2015

The Good Online check in Picked my room with online check-in. Originally stuck by the pool. ended up on fourth floor. Cleanliness - room and hotel was very clean Bed and Pillows - I have to admin this was my favorite bed and pillow so far. Parking - plentiful in the back limited in the front. Food - the buffet... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for the great review, and we appreciate you choosing our hotel. So glad to see you enjoyed a comfortable stay with us, and that our accommodations and amenities met your needs. And you're right that it can be tricky navigating Dallas highways and traffic; should you need directions or information on getting to and fro, my... More 

Denver, United States
1 review
4 of 5 stars Reviewed July 23, 2015

Comfortable, clean, and a decent breakfast setup. They had all the things important to me. The "Hotel Pantry" is a nice feature too. I usually work till late and being able to grab a snack is nice. Helped keep the late night drive thru trips down.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel. I'm glad to see your stay with us was a good one, and that our accommodations and amenities - including our Pavilion Pantry - all met your needs. It's our pleasure having you as our guest, and we look forward to welcoming you back. Sincerely, Terry Martinez... More 

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