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Hilton Garden Inn Dallas / Richardson

3.0 of 5 1001 W Pres George Bush Tpk, Richardson, TX 75080
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Certificate of Excellence 2014
Hilton Garden Inn Dallas / Richardson
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Hilton Garden Inn Dallas / Richardson
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333 reviews from our community

Traveler rating
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    10
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Baton Rouge, Louisiana
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars NEW

Meh. Stayed there over the 2014 Thanksgiving holiday. Booked with their AAA rate that included breakfast. Had to argue with them when they said that breakfast was not included in our rate - and my husband was the only one of us that ate breakfast for a couple of those days. They eventually did find it and apologized but there... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for reviewing your stay, and we appreciate you choosing our hotel. I'm sorry to see your stay was not a memorable one, and thank you for bringing your concerns to our attention. I've forwarded your review to my team for their review, and to ensure we're not overlooking any opportunities to improve our overall service. Should... More 

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Moore, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It was a very nice stay and rooms are nice and clean with great large pillows. The AC unit was a little confusing to operate but everything in the room was good. Feel like they should offer some type of toast/pastry/bagel or some fruit for breakfast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for reviewing your stay, and my team and I appreciate you choosing our hotel. I'm glad to see that overall, your stay with us was a pleasant one, and that you enjoyed a comfortable stay. We do offer a cooked-to-order breakfast daily, which includes a cold buffet, in our lobby restaurant. It's our pleasure having you... More 

Katy, Texas
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for business. Great property that is taken care of by the entire team. Rooms are clean. Lobby and dining are kept in great shape too. Front desk team are Amazing. One of the best Hilton Garden Inn properties that I've stayed at in a long time.

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What wonderful comments! Many thanks for the feedback, and we appreciate you choosing our hotel. So glad to see you enjoyed your stay, although I do apologize for the noise issue you experienced from the nearby Fitness Center. I'm especially pleased that my team was warm and welcoming, as we want all of our guests to feel right at home.... More 

Plani, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Great Hotel, with the right amenities. Close to the telecom corridor, restaurants, and health markets. The staff is courteous and professional. The food and beverage depts are solid, delivering tasty snacks/breakfast/lunch/dinner.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great comments, and we appreciate you choosing our hotel. Glad to see your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I'm especially pleased you enjoyed our food and beverage amenities and offerings, and I've forwarded your comments to my team, as I know they'll enjoy reading them.... More 

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel and loved how clean everything smelled. All the bedding is washed and they don't use decorative pillows. The staff was very friendly and helpful also. They worked very hard to ensure everything was right with my stay. I ordered room service and the food was good and delivered in a timely manner.

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What great comments! Many thanks for the feedback, and we appreciate you choosing our hotel. I'm delighted you enjoyed your stay with us, and that our accommodations and amenities were up to par. I've forwarded your comments to my team, including my housekeeping team, as they will all enjoy reading them. Many thanks again, and we look forward to welcoming... More 

Vienna, Austria
Contributor
15 reviews 15 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfect Business Hotel. Good value, straight off the Bush Highway, Automatic Checkout. Great large comfy rooms equipped with a fridge and microwave. Excellent for business. Just note there's no buffet breakfast. There's a small continental buffet, otherwise it's a la carte so you'll need extra time in the morning if you want eggs/bacon ;)

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thanks very much for the feedback, and we appreciate you choosing our hotel. Glad to see that you enjoyed your stay with us, and that our accommodations and amenities met your needs. I hope you were able to enjoy some of our cooked-to-order items during our breakfast service - the applewood-smoked bacon is an especially popular choice! It's our pleasure... More 

Portland, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We had a all-day hands on meeting at the Hilton Garden Inn in Richardson, Texas. The staff was great, very helpful and went above and beyond. Our group stayed at the hotel. It's clean and welcoming. The Ballroom is right off the hallway of windows. When there were short breaks we could venture outside to enjoy the sunshine. The exit... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

So glad to see you enjoyed your stay with us, and we appreciate you choosing our hotel. I'm pleased your event was a good one, and especially that my team was warm and welcoming. And how nice you were able to grab some fresh air and Texas sunshine during your breaks! Our prefunction area is a nice place to relax... More 

austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel 10-15 times over the last several years. Each time this hotel is a delight and the staff are wonderful. The only complaint that I can have about this hotel is that 50% of the time when I try to book, it is sold out. Again, a wonderful place for business travel and leisure.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the wonderful comments, and for continuing to choose our hotel when visiting the area - we realize you have many choices, and we so appreciate your business and loyalty. I'm glad to see that your experiences with us have been good ones, and that our accommodations and amenities have met your needs. I've also forwarded your comments... More 

Los Angeles, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Up to date hotel with comfortable, large rooms, excellent beds and great hot breakfast cooked to order as well as breakfast buffet. Great location for business travelers. Indoor pool and gym facilities looked inviting.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the kudos, and we appreciate you choosing our hotel. Glad to see your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I hope next time you're able to spend some time in our indoor pool and spa - they're perfect year-round! Thanks again, and we look forward to welcoming... More 

Rowlett, United States
2 reviews
5 of 5 stars Reviewed January 21, 2015

My wife and I hosted a pool party and sleep over at this Hilton for my daughter's 12th birthday and we were extremely impressed with the Hilton staff. They made sure that my daughter had a memoriable event. The front desk staff provided exceptional service. Great job Hilton. As always, your product is top notch.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What fantastic comments, and we're so glad your daughter enjoyed her birthday with us! We appreciate you choosing our hotel, and I'm pleased that everything met your needs. I'm especially glad to see that my team's guest service helped to make this event a memorable one, as we want all of our guests to feel right at home. Many thanks... More 

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Additional Information about Hilton Garden Inn Dallas / Richardson

Address: 1001 W Pres George Bush Tpk, Richardson, TX 75080
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dallas / Richardson 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Richardson
Hotel Style:
#1 Family Hotel in Richardson
#1 Business Hotel in Richardson

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