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Hilton Garden Inn Dallas / Richardson

Certificate of Excellence
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1001 W Pres George Bush Tpk, Richardson, TX 75080
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Hilton Garden Inn Dallas / Richardson
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376 Reviews from our TripAdvisor Community

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Traveler rating
    272
    67
    21
    11
    5
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107
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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  • All months
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Mansfield, TX
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel! Front desk staff was super nice and helpful. We asked at check in for a late check out the next morning and they were very helpful. Breakfast was great! Would definitely stay here again. Our room and bathroom were clean and it was quiet. We stayed on the 4th floor.

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for the great review, and we so appreciate you choosing our hotel. Glad to see your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I'm also pleased we were able to accommodate a late check-out for you, and that my team was warm and welcoming. It's our pleasure... More 

Las Vegas, Nevada
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

The Good Online check in Picked my room with online check-in. Originally stuck by the pool. ended up on fourth floor. Cleanliness - room and hotel was very clean Bed and Pillows - I have to admin this was my favorite bed and pillow so far. Parking - plentiful in the back limited in the front. Food - the buffet... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for the great review, and we appreciate you choosing our hotel. So glad to see you enjoyed a comfortable stay with us, and that our accommodations and amenities met your needs. And you're right that it can be tricky navigating Dallas highways and traffic; should you need directions or information on getting to and fro, my... More 

Denver, United States
1 review
4 of 5 stars Reviewed 1 week ago

Comfortable, clean, and a decent breakfast setup. They had all the things important to me. The "Hotel Pantry" is a nice feature too. I usually work till late and being able to grab a snack is nice. Helped keep the late night drive thru trips down.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel. I'm glad to see your stay with us was a good one, and that our accommodations and amenities - including our Pavilion Pantry - all met your needs. It's our pleasure having you as our guest, and we look forward to welcoming you back. Sincerely, Terry Martinez... More 

Orlando
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel twice for business. Rooms are very clean and have the "new" feel. Beds were not uncomfortable but also not comfortable. There were plugs built in to the desk area and bedside table so no moving furniture around just to charge your phone. The closet has sliding doors that are full-length mirrors. The bathroom has... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What fantastic feedback! Many thanks for the great review, and we so appreciate you continuing to choose our hotel when visiting the area. I'm glad to see that your stays with us have been good ones, and that our accommodations and amenities have met your needs. Thank you for the gym feedback, too - I'll get our engineer to look... More 

Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This particular Hilton Garden Inn location is peopled by staff members who have perfected the art of the doing business in the hospitality industry. Check in was a breeze and quite a warm, welcoming one. Breakfast was delicious. Most impressive, however, was the room! As soon as we walked in, my daughter pulled in a huge breath and we knew... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Wow! What an incredible review! Many thanks for the kudos, and we so appreciate you choosing our hotel. I'm glad that you enjoyed a comfortable stay with us, and that our accommodations and amenities met your needs. I am especially pleased that my team's guest service helped to make your stay a memorable one - it's not often that a... More 

Concord, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Hotel was very nice and well kept. Room was clean and had great space and an excellent working area. Location was great and was only about 10 minutes away from the office I was working at. Flat screen TV's in the room were nice. The quality of the bed left something to be desired. Little too firm for me and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for reviewing your stay, and we appreciate you choosing our hotel. While I'm pleased to see that overall, your stay with us was a good one, I apologize for the early-morning fire alarm. That's hardly a pleasant way to start the day, and I'm very sorry for the inconvenience. I'll also ensure our front desk is... More 

Youngstown, Ohio
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel. Clean throughout. We stayed here for a wedding. Food was delicious too. Staff was always friendly. A must stay! If we are ever in the area again and need a place to stay, this will be it. The conference rooms where the reception was held are very nice.

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the wonderful comments, and we so appreciate you choosing our hotel. I'm glad to see your stay with us was a pleasant one, and that our accommodations and amenities met your needs. I hope the wedding was also enjoyable, and we're glad we were able to be a part of a special weekend. Thanks very much again,... More 

Wichita, Kansas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had to check into this hotel at the last minute because the hotel we were staying in prior to this had provided such a negative experience that we checked out early. We were so lucky to be able to find rooms at this excellent hotel. How wonderful to walk into this very lovely hotel and be greeted by the... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the wonderful review, and we so appreciate you choosing our hotel - even though it wasn't in your original plans! I know how frustrating it can be to have a trip start out on the wrong foot, so my team and I are delighted that you enjoyed a relaxing, comfortable stay with us. We're glad we could... More 

Clarksville, VA, United States
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Of course it's clean and warm but this property adds professionalism and friendliness the standard. The restaurant is very, very good...plenty of reason to stay in for dinner. Front end staff very knowledgeable, restaurant staff very knowledgeable...this was a great experience even for a diamond reviewer. This is amazing but I don't have a single recommendation for improvement. Congrats to... More 

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Wow - what a fantastic review! Many thanks for the kind words, and we appreciate you choosing our hotel. While I'm glad to see that our accommodations and amenities met your needs, I am especially pleased that it was my team's hospitality that helped to make your stay a memorable one. We all work hard to ensure our guests enjoy... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I love to stay at this hotel when I'm in town. It's located right off George Bush Tollway just a few exits from I75. I can get to my families house in Plano or my friends house in North Dallas within 15 min.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for the great review, and we so appreciate you continuing to choose our hotel when you're in the area. Glad to see your stays have been good ones, and that our location is convenient to visiting family and friends. It's our pleasure having you as our guest, and we look forward to welcoming you back soon!... More 

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