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All 18 Richardson hotels

Hilton Garden Inn Dallas / Richardson

3.0 of 5 Hotel   |   1001 W Pres George Bush Tpk, Richardson, TX 75080
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90%
Ranked #1 of 18 hotels in Richardson
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Jill L Spring, Texas
  • Overview
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279 people have reviewed this hotel

Traveler rating
    204
    48
    14
    9
    4
See reviews for
80
33
29
126
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Swedish first
  • Any
English first
Spring, Texas
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is a great place to stay. Not a single complaint at all during my stay. I will definitely return to this hotel when in the area in the future. This is one of the nicest Hilton Garden Inns I have been to.

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What wonderful comments! Many thanks for the great review, and we're so glad you enjoyed your stay with us. It's especially nice to hear that we're one of the 'nicest Hilton Garden Inns' you've been to; we rely on guest feedback to gauge how we're doing, so it's always rewarding to hear we're on the right track! It's our pleasure... More

Richardson, TX, United States
1 review
2 of 5 stars Reviewed 1 week ago

When it was discovered that the wrong room was allocated to me, I was awoken with several loud bangs on the door and repeated phone calls from the lobby asking me to come down and pay the bill. The room was previously booked with a CC on file and because I was checked in to the wrong room, I was... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

On behalf of my team, I apologize for the issue you experienced during your stay with us, and appreciate you bringing these concerns to our attention. I've followed-up with the front desk and verified that the mistake was indeed on our end, and for that I am truly sorry. We want all of our guests to experience our award-winning hospitality... More

Fort Worth, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Our stay was incredible and honestly beyond our expectation. We were really taken aback with the amenities available and the staff was second to none! We chose to stay at this location because of proximity to Univ of TX at Dallas (UTD) and we weren't expecting much. Our entire family enjoyed the stay in every aspect. We highly recommend this... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What a wonderful review, and we're delighted you and your family enjoyed your stay with us! My team and I all work hard to ensure our guests enjoy their stay, so it's truly rewarding to read reviews such as yours. I'm glad our accommodations and amenities met your needs, and that our location was convenient for you. I've forwarded your... More

Asheville, North Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at this Hilton Garden Inn for the second time and I can say this will be our home in the Plano area! When we stayed there in November, we were very pleased with the hotel facilities and just blown away by the service and friendliness of the staff. This time our stay was a little longer and... More

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

I so enjoyed reading your review, as it brought a big smile to my face! Thank you very much for the wonderful feedback, and for continuing to choose our hotel when visiting the area. We always enjoy hearing from all of our guests, but particularly appreciate feedback from repeat guests, as it helps us gauge the level of service we... More

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel based on previous ratings and was VERY pleased. The room was clean and comfortable, the complementary (for me) breakfast was excellent, and the location was central to local amenities. Overall, I would absolutely recommend this hotel based on my experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Wow - what great feedback! We're delighted you enjoyed your stay, and appreciate you choosing our hotel. I'm especially glad to see you chose us based on previous guest feedback; we rely on our guests to tell us how we're doing, and so appreciate it when someone takes the time to give us their feedback. Glad to see our accommodations... More

Enterprise, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

As always, my stay at this Hilton Garden Inn was a delight. Extremely friendly and helpful staff and the food in the restaurant was delicious. I would not hesitate to stay again when I am in the area and would highly recommend this hotel to anyone.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for the great review, and we appreciate you continuing to choose our hotel when visiting the area. I'm glad you enjoyed your stay, and I'm especially pleased that my team was warm and welcoming. I've forwarded your comments to everyone as they will certainly enjoy reading them. Thanks very much again, and we look forward to... More

marion, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

loved my stay! the room was very clean, the staff were perfect, the breakfast was amazing just about anything you could want, the pool/hot tub area was clean and the hotel had outside patios for you to enjoy i loved every aspect of this hotel and will be going back

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

What an incredible review - we are delighted you enjoyed your stay with us, and so appreciate the great comments! Looks like you were able to experience much of what we have to offer, and I'm delighted our accommodations and amenities met your needs. We all work hard to provide a great experience for our guests, and reviews like yours... More

Sherman, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Lots of noise coming from other room. Other people's laughter, sex, and snoring are not what you want to hear when you are with your family and trying to get a good nights sleep. Those walls must have been super thin to hear as much as we heard. I don't know if that was the worst part, or if it... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you for posting your review, and on behalf of my team, I apologize your stay was not a memorable one. I have forwarded your comments to my front desk to ensure we are adequately explaining to our guests how they can adjust our beds' firmness to their comfort level. Regarding the noise issues you experienced, please feel free to... More

wichita falls, texas, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

i came to dallas to attend a game tourament at a local comic book/game store and needed a hotel that was close to the event. the Hilton was just 6 minutes away and the price was just right. i have ear marked this hotel and will stay again next year when i plan to attend the same event at the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great review, and we appreciate you choosing our hotel! I'm glad to see that we were a good fit for you while you were in the area for a gaming tournament, and especially that you will consider us again next year! If there is anything we can do to make future stays more enjoyable, please just... More

Brookings, United States
1 review
4 of 5 stars Reviewed July 15, 2014

Great smelling room. Was clean and up to date. Very quiet so sleeping was easy. Bathrooms were up to date and clean also. Complimentary WIFI worked flawless. Didn't hit pool or gym but looked good for hotel. Only downfall was hotel was not within walking distance of any attractions or food. Shuttle did take us to the Twisted Root burger... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great review, and we're delighted you enjoyed your stay with us! I'm so pleased our accommodations and amenities met your needs, and especially that our complimentary guest shuttle was able to take you to nearby restaurants (and SO glad you got to experience Twisted Root - great burgers and fun place!). My team and I all... More

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Additional Information about Hilton Garden Inn Dallas / Richardson

Address: 1001 W Pres George Bush Tpk, Richardson, TX 75080
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dallas / Richardson 3*
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Also Known As:
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Richardson

52 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Richardson #1 Business Hotel in Richardson #2 Romantic Hotel in Richardson
Hotel Class
Official Description (provided by the hotel)
Hilton Garden Inn Dallas/Richardson offers a full-service experience in a boutique, artistic setting. With easy access to US-75, TX-190 and the DART light rail, the hotel is minutes from the Telecom Corridor, shopping, and dining. Enjoy a drink in our Pavilion Lounge, a relaxing swim in our pool, an invigorating workout in our gym, or a delicious meal at The Great American Grill. If work beckons, enjoy free Wi-Fi and remote printing, or make use of our business center and meeting rooms. ... more   less 
Number of rooms
125

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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