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All 18 Richardson hotels

Hilton Garden Inn Dallas / Richardson

3.0 of 5 Hotel   |   1001 W Pres George Bush Tpk, Richardson, TX 75080
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Ranked #1 of 18 Hotels in Richardson
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Fawnizu Azmadi H Kuala Lumpur, Malaysia
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303 reviews from our community

Traveler rating
    222
    53
    14
    10
    4
See reviews for
88
38
31
132
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Spanish first
  • Swedish first
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Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 3 days ago NEW

In general, the hotel it self is very good. The staff was friendly and the hotel facilities are as expected. The only downside was that it was difficult for me to move around and buy food and things from convenience store since the hotel is not located within any of these facilities. The only way to move anywhere is by... More

Review collected in partnership with Hilton Garden Inn

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Houston, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very clean hotel and easy to find. Food and bar area very nice. Great staff and helpful. Everyone worked hard to make the trip and stay pleasant. Would stay here again, our group rate was very good. Most Hilton Honors Hotels are worth the stay.

Review collected in partnership with Hilton Garden Inn

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MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Congratulations on your 50-year high school reunion! That's an amazing milestone, and we're delighted that you chose to celebrate that event with us! I'm so pleased to see that you enjoyed your stay with us, and that our accommodations and amenities met your needs. We appreciate you choosing our hotel, and look forward to welcoming you back. Sincerely, Terry Martinez... More

1 review
5 of 5 stars Reviewed 6 days ago NEW

Outstanding, especially for the price. New (I think 6 year old),very clean, very attractive lobby and rooms, comfortable rooms, very, very nice staff. The staff makes you feel very welcome, and there's a modern yet homey environment. Like the outdooor terrce and sculpture.

Review collected in partnership with Hilton Garden Inn

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MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Thank you very much for the great review, and I'm delighted you enjoyed your stay with us! Glad to see our accommodations and amenities met your needs, and especially that my team was warm and welcoming. We want all of our guests to feel right at home, and I'm glad you felt welcome. We appreciate you choosing our hotel, and... More

Crosby, TX, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This is the second time I have stayed at this hotel. It was 5 years between stays, and the quality of the service, food, personnel, and overall satisfaction was excellent, just as it was the first time I stayed there. I would say this is a measure of consistency.

Review collected in partnership with Hilton Garden Inn

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MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great review, and welcome back to our hotel! I am delighted, and very proud, to see that the quality of your stay was on par with your first visit; my team and I work very hard to deliver an exceptional guest experience, and comments such as yours letting us know we're on the right track! We... More

Plano, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was very nice. The facility is very clean and fresh! I have never had such a nice staff at any hotel! We were so pleased with the choice of reception venue for our daughter's wedding reception!

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MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

First of all, congratulations on your daughter's recent nuptials! We wish her and her new husband much happiness in their new life together. We so appreciate the great review, and we're delighted you enjoyed both your stay and your daughter's reception. I'm so glad that my team was helpful and accommodating, and we're honored we were able to be a... More

Williamsburg, Virginia
Top Contributor
236 reviews 236 reviews
45 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Easy to find, day or night, on Pres George Bush Turnpike. Stayed here one night in the middle of a 17-day road trip. Very welcoming and helpful staff. The room was spotless, breakfast was managed very well and the choices plentiful. We have stayed at many Hilton Garden Inns--this is one of the best!

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MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the great review, and I'm delighted we were able to provide a night of rest and relaxation in the midst of your 17-day road trip; that's a long time to be on the road! Glad that our accommodations and amenities met your needs, and especially that my team was warm and welcoming. We want every guest to... More

Hot Springs, Arkansas
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed HGI of Richardson since it has opened. It is a vacation as soon as you walk in the lobby. There is no reason to see any other parts of Dallas. Just relax and enjoy your stay! You can't go wrong!

Review collected in partnership with Hilton Garden Inn

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MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Wow - what a fantastic review, and on behalf of my team, thank you for continuing to choose our hotel when visiting the area! It's always nice to hear from repeat guests, but what a treat to see that you've been with us since we opened in 2008. I'm so glad you've enjoyed your experiences with us, and that our... More

Lancaster, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed my stay at the Hilton Garden Inn in Richardson, TX. I chose this hotel after reading so many other good reviews. Although the guests in the room next to mine got quite loud, I enjoyed the stay. Very nice, clean room & hotel along with helpful staff. The area is also quiet & a bit secluded which... More

Review collected in partnership with Hilton Garden Inn

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MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for reviewing your stay with us, and we appreciate you choosing our hotel. I do apologize for the noise issues you experienced, and I'm sorry for any inconvenience. I have forwarded your comments to my team to look for opportunities to improve our overall experience, and ensure we are always following through on guest requests. We want all... More

New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice, clean and comfortable accommodations. Friendly staff and relaxing bar area with tasty small plates. Nice location with easy access to Dallas and Plano shopping and restaurants. Enjoyed the pool area and the jacuzzi. Would definitely stay there again if the occasion arose.

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

So glad to see you enjoyed your stay with us, and we appreciate you choosing our hotel! I'm pleased you spent some time in our bar and lounge and had a chance to relax in our pool and spa. I'm especially glad to see that my team was warm and welcoming, and that you will plan to stay with us... More

Bandera, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a very lovely hotel. I already booked another night! Staff is friendly and the room is very nice. The bed is very, very comfortable (which is hard to find!). I will stay here every time on my trips to and through Dallas, Texas!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
MagnoliaLodging, General Manager at Hilton Garden Inn Dallas / Richardson, responded to this review

Many thanks for the wonderful comments, and we're delighted that you not only enjoyed your stay with us, but have already booked a return trip! I'm pleased that our accommodations and amenities met your needs, and especially that you enjoyed a restful night's sleep! I've forwarded your comments to my team as everyone will enjoy reading them. Thank you again,... More

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Additional Information about Hilton Garden Inn Dallas / Richardson

Address: 1001 W Pres George Bush Tpk, Richardson, TX 75080
Phone Number:
Location: United States > Texas > Richardson
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dallas / Richardson 3*
Number of rooms: 125
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Also Known As:
Hilton Garden Inn Dallas / Richardson Hotel Richardson
Hilton Garden Inn Richardson

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