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SpringHill Suites Dallas Richardson / Plano

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3251 E George Bush Turnpike, Richardson, TX 75082
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SpringHill Suites Dallas Richardson / Plano
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SpringHill Suites Dallas Richardson / Plano
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SpringHill Suites Dallas Richardson / Plano
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82 Reviews from our TripAdvisor Community

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Traveler rating
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25
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • All months
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    (27)
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Wichita, Kansas
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in town for a basketball tournament & stayed with our 5 children for 4 nights. There were lots of other basketball players at the hotel too & the staff and hotel were very accommodating to everyone! Zalen checked us in & was super friendly & professional! I loved the set up of the Queen suite which gave us... More 

Was this review helpful? Yes
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

Nice, clean, modern. Nice pool and lounge area right off George Bush. The staff was friendly. It was a very short stay but this is a place I would recommend to friends and family who may visit. The hotel appears to be new. They offer an area to purchase items and bar and restaurant.

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Colorado Springs, CO
Level Contributor
424 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 939 helpful votes
4 of 5 stars Reviewed June 15, 2015

The staff here are outstanding, friendly and eager to please. My room was large, very clean, and super Quiet! I did have a room that faced away from the Highway. In fact, it was so super quiet that I had trouble sleeping due to it being too quiet so I turned the TV on low for a little bit of... More 

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Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for providing me with a thorough review of your recent stay here at SpringHill Suites Dallas Richardson/Plano, our associates will be delighted to read your description on how nice they were during your stay. I have shared your breakfast comments with our team and reviewed our food preparation standards to ensure that we don’t put out a poor... More 

Leesburg, Virginia
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed June 6, 2015

I was here over the last two days on business. It was a very nice surprise. The hotel seems fairly new and the rooms are fantastic. The staff was also fantastic. This is now my goto for Plano. Good job guys and gals.

Was this review helpful? Yes 1
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for your comments, our staff will be pleased to read them and they’ll look forward to your return accommodations here at SpringHill Suites Dallas Richardson/Plano. We’re pleased you enjoyed your stay and thank you for your business, we appreciate it! More 

Tulsa
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2015

I love this hotel. Stuff are always cheerful and efficient, the room will actually get cool enough and stay that way (So hard to find anymore!!!) and the location is great! The rooms are great with plenty of room and a toilet/sink separate from a shower/sink. Great idea! Still comes with a fridge, coffee maker and microwave. One of my... More 

Was this review helpful? Yes 1
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for your recent review, I am delighted that we’re “one of your favorites”. We hope to see you back the next time your travels bring you to Richardson, Texas. Thank you again for staying at SpringHill Suites by Marriott Dallas Richardson/Plano, we appreciate your business very much! More 

Artesia, New Mexico
Level Contributor
122 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed June 1, 2015

The staff of this hotel were top notch and the property definitely exceeded expectations as well. The room layout was fantastic with the toilet and a small sink being in a separate room from the bath/shower area which also contains a sink. When traveling many times the bathroom becomes a time crunch issue. This is not an issue in this... More 

Was this review helpful? Yes 1
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

We’re glad we exceeded your expectations and that our staff delivered top notch service during your stay, I’ll be pleased to read your review at our staff meeting. We’ve received positive comments regarding our bathroom layout and I was glad to hear you liked it as well. We hope you make your next reservation at our SpringHill Suites Dallas Richardson/Plano... More 

Paris, TX
Level Contributor
78 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed May 15, 2015

Love the room layout. There is a separate area with a door for the shower area and a separate area for the toilet. The breakfast was typical for a free hotel breakfast. The facility was clean, sleek and modern. This was our first Springhill Suite for us to stay in-it will definitely not be our last Springhill.

Was this review helpful? Yes 1
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

I was so pleased to hear that this was your first stay at our SpringHill Suites by Marriott. Our spacious suites, expert service and inspiring surroundings were designed with your comfort in mind. Should you need assistance booking your future accommodations at SpringHill Suites by Marriott Dallas Richardson/Plano I will be happy to assist. More 

Tulsa, Oklahoma
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 29, 2015

We were in town for just a one night basketball tournament. We were able to check in at 12 as soon as we got to Dallas, and even though they were in the middle of cleaning the front desk ladies asked the cleaning crew if they could go ahead and get two rooms clean so the kids could rest before... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Glad to hear that our team exceeded your arrival experience; I know they'll be happy to read your review on tripadvisor. Please contact us the next time your in the Richardson area and I'll be happy to assist you with your accommodations. Again, thank you for your business and we appreicate you staying at SpringHill Suites by Marriott Dallas Richardson/Plano. More 

Denver, CO
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 22, 2015

I stay at this hotel exclusively when I come to my corporate office here in Richardson. From the moment you walk in the atmosphere is great - you get a 'HELLO' from each and every person sitting behind the desk. Checking in is always quick and easy - nice to get that cold bottle of water when you arrive (this... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Our staff takes pride in celebrating outstanding customer service and I'm pleased you were able to be part of a terrific team here at SpringHill Suites by Marriott Dallas Richardson/Plano. We certainly appreciate your business and loyalty to the Marriott brand. More 

Little Rock, AR
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed March 28, 2015

I stayed here a year ago and had a good experience so decided to try it again. When we first got there, our room was not ready so they gave us one on the first floor. I wasn't too crazy about that so asked if I could go check it out. It was on the back side by the freeway... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for providing us with your room preference, we'll be sure to accommodate your request for the non-highway side upon your future reservations, and we're pleased Zalen was able to assist with your requests. Our associates love to see their names on surveys so he'll be pleased that you mentioned his. Thank you again for your business, we appreciate... More 

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