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SpringHill Suites Dallas Richardson / Plano

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3251 E George Bush Turnpike, Richardson, TX 75082
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SpringHill Suites Dallas Richardson \/ Plano
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91 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is very clean and quiet. The staff is wonderful too! Me and my family stayed here while my dad had surgery at the hospital down the street. The room was nice and big and wonderfully decorated. Beds were comfy. I didn't like the pillows but that is with any hotel. Breakfast in the morning is good. Never heard... More 

Helpful?
Thank Emily W
Lori J, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Many thanks for the great comments, and we appreciate you choosing our hotel. Glad to see you enjoyed a comfortable stay with us. I've forwarded your comments to everyone, as I know they will enjoy reading them. Thanks again , and we hope to welcome you back soon! Lori Jaso General Manager, Springhill Suites Dallas Richardson/Plano More 

North Dakota
Level Contributor
118 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

We were traveling with our daughter and 2 children and needed a motel with adjoining rooms. We picked this place for that reason. We were so happy with the set up. They gave us a room at the end of the hall which was nice with 2 kids. The breakfast is a typical one for Marriott's. The beds are very... More 

Helpful?
Thank NDakGirl
Lori J, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for the great comments and we appreciate you choosing our hotel while in the Richardson area. it was our pleasure having you as our guest. Again, many thanks for the kind words, and we hope to see you again soon. At your Service, Lori Jaso General Manager Springhill Suites Dallas Richardson/Plano More 

Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, clean room, friendly staff, good breakfasts. Convenient location. Not much more to add. I would recommend it. I didn't like breakfast quality on Sunday, for some reason it was served on plastic plates and much worse than on other days.

Helpful?
Thank Zetkom
Lori J, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Many thanks for the review, and we appreciate you choosing our hotel. I'm glad to see that, overall, your stay with us a pleasant on; however, I do apologize for the breakfast quality on Sunday and appreciate your feedback, as we our always looking for opportunities to improve our overall service. Thanks again, and we hope to welcome you back... More 

Fairfax, Virginia
Level Contributor
77 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is very nice - rooms clean and spacious. The reception/ lobby area us nice with several sitting areas, a small bar that and the area in which the breakfast is served. The have an outside sitting area that has a gas fire pit which was lit every night. The pool looked appealing but it was a little chilly,... More 

Helpful?
Thank its-wat_it_is
Lori J, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you very much for reviewing your stay, and we appreciate your feedback. I'm glad to see that, overall, your stay with us was a pleasant one. I do apologize for the issues you experienced during your stay. Again, I appreciate your feedback, as we are always looking for opportunities to improve our overall service. Thanks again, and we hope... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

Good value for money. The staff is young and always willing to help. The rooms are big, well equipped and comfortable. Gym is basic but its well maintained and all machines work. No dinner is served but you can enjoy the typical Texas food a few miles away. Good location for many tech companies in the surroundings.

Helpful?
Thank Ptorresmartos
Lori J, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you very much for the great feedback, and we appreciate you choosing our hotel. I'm pleased to see you enjoyed your stay with us, and I'm especially pleased to see that my staff was willing to help and that you were able to utilize some of our amenities. It was our pleasure having you as our guest! Thanks again,... More 

Hudson, New Hampshire
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 13, 2015

Pretty nice hotel for the money. They have a small bar that serves basic liquor and beer in the evening. This is a nice add if you want a couple quick drinks before going to bed. Hot breakfast is above average for a free breakfast. Usually has some scrambled eggs and various meats/potato combinations.Better than what you would get at... More 

Helpful?
Thank AaronBHudson
Lori J, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you very much for the great feedback, and we appreciate you choosing our hotel. I'm glad to see that overall , your stay with us was a pleasant one; however, I do apologize for the inconvenience in regards to the keys. If there's anything we can do to make your next stay even better, please let us know. Thanks... More 

Hickory, NC
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 11, 2015

The rooms are very clean and layed out with a work area and couch. Separate shower and bathroom would be nice for couples traveling but didn't matter much for me. Plenty of outlets to charge your electronics. Free internet and breakfast was nice. Only negative was a lack of restaurants in walking distance but there are plenty within a 5... More 

Helpful?
Thank Beachmaster59
Lori J, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you very much for the great feedback, and we appreciate you choosing our hotel. Glad to see your stay with us was a comfortable one, and that our accommodations and amenities met your needs. Thanks again, and we hope to welcome you back soon! Sincerely, Lori Jaso General Manager, Springhill Suites Dallas Richardson/Plano 2014 Award-winning Springhill Suites hotel More 

Anderson,South Carolina
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 12, 2015 via mobile

Come here a lot for training with work and the staff here is the best Ive been to. they make sure all your needs are met and rooms are always clean. They make you feel like family. This is one of the best hotels I have stayed in for customer service !

Helpful?
Thank necrosys
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for the accolades, our staff will enjoy hearing that they exceeded your expectations, and I will be proud to read your survey to them. Thank you so much for saying with us and let us know if SpringHill Suites by Marriott Dallas Richardson/Plano can be assistance the next time you're in Richardson, TX! More 

Bivins
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 22, 2015

And this was the place to do it. Biggest perk, Couldn't hear the traffic. The room was a nice size. Liked how they only had a shower and then had the toilet separate.The room cooled very well. Everything clean and in order. If I had one complaint the curtain didn't close all the way and let a lot of light... More 

Helpful?
Thank Mnj04
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Glad to hear you were able to get away and take a nap without hearing the traffic. We appreciate you staying with us at our SpringHill Suites Dallas Richardson/Plano Hotel and we appreciate your business. Thank you for letting me know about the window curtain, I will have my Chief Engineer look into this and make the necessary repairs. More 

Wichita, Kansas
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 26, 2015 via mobile

We were in town for a basketball tournament & stayed with our 5 children for 4 nights. There were lots of other basketball players at the hotel too & the staff and hotel were very accommodating to everyone! Zalen checked us in & was super friendly & professional! I loved the set up of the Queen suite which gave us... More 

Helpful?
Thank PalisadesGirl M
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for letting us know about your recent stay at our SpringHill Suites by Marriott Dallas Richardson/Plano Hotel, I'm pleased Zalen made an impression on your check-in and I'll be sure and share your feedback. Our staff had been anticipatig your teams arrival and was excited to have you as our guests! Thank you for the feedback regarding the... More 

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