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SpringHill Suites Dallas Richardson / Plano

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3251 E George Bush Turnpike, Richardson, TX 75082
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SpringHill Suites Dallas Richardson / Plano
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SpringHill Suites Dallas Richardson / Plano
SpringHill Suites Dallas Richardson / Plano
SpringHill Suites Dallas Richardson / Plano
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72 reviews from our community

Traveler rating
    46
    21
    1
    3
    1
See reviews for
22
9
2
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Leesburg, VA
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Immaculate, airy, and welcoming are other appropriate descriptors. Affordably priced, too. Breakfast was pretty standard fare, but the service staff was very friendly and even offered to refill my juice! Never had that happen before. Very satisfying, indeed.

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Springfield, Missouri
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything from front desk staff to room was super nice. Breakfast was better than average fair - fruit not great but it was winter. The room is outstanding - fresh, clean, trendy. The front desk staff was great and the young bartender was friendly. Gym was ok - not great but served the purpose. I will definitely keep it on... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

We’re pleased you had a “great stay” and I’ll share your kind comments with our staff. Thank you for the feedback regarding the breakfast fruit, I will forward your observations to our local food vendor and review with our breakfast team. Thank you again for staying at our SpringHill Suites Dallas Richardson/Plano hotel, we appreciate your business! More 

Tulsa, Oklahoma
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent 4 nights here, for a business trip in mid-February. The stay was very enjoyable. The bathrooms in the room was separated, the toilet in one room, the shower in the other. Pros: The breakfast was wonderful, the room was nice and large. Cons: The thermostat didn't seem to be working properly, I bumped it up to 78, and it... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for staying at our SpringHill Suites Dallas Richardson/Plano hotel and we’re pleased you enjoyed the room accommodations and delicious breakfast! Our Maintenance Specialists has looked at and repaired your room thermostat, thank you for your feedback and we really appreciate you letting us know. More 

Glasgow, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

if you want a clean and well maintained hotel then this is the one for you. The breakfast is good and buffet area kept impecable clean. Rooms spacious and well serviced. However the service from all the staff is better than the best 5 star hotels. The staff are helpful and really caring. I loved my stay here and would... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Our associates we’re delighted that you mentioned the 5 Star Service, they work very hard ensuring our guest experience is a satisfying one. Thank you for staying at our SpringHill Suites Dallas Richardson/Plano, we appreciate your business very much! More 

Farmington, Utah, United States
Contributor
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 12, 2015 via mobile

This is one of my favorite hotels that I stay in on my work circuit. The rooms are very clean, the staff is amazingly friendly and the location is very convenient. I wish all hotels were this nice. I look forward to coming back in a couple months.

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

We're glad to hear how much you enjoy staying at our SpringHill Suites Dallas Richardson/Hotel. Thank you for your business and we look forward to your return visit. More 

Franklin, Tennessee
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 25, 2015

It would be hard to find any other hotel with such gracious, helpful and cheerful staff. The rooms are large and clean with a contemporary flair. There is a microwave and refrigerator. Also, there is a nice sitting area and desk. the Wifi worked well. The breakfast served each AM was very good. There is a small bar in the... More 

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Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for your gracious, helpful and cheerful comments regarding our staff at SpringHill Suites by Marriott Dallas Richardson/Plano! We’re pleased you enjoyed the accommodations and will be delighted to share your comments with our associates. Our leadership team will take note of the dim bathroom lighting for future renovation improvements, thank you for that valuable feedback. Thank you again... More 

Top Contributor
99 reviews 99 reviews
45 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 17, 2015

Stayed here for business. Very clean and comfortable. Room was spacious. Refrig and microwave in room. Desk work area was functional and can even see TV from that area. Shower area is separate from toilet. Could use a brighter light over sink in shower area to use mirror. Light in the toilet room was bright but the sink there is... More 

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Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you very much for your recent review; we're pleased that you enjoyed the hotel accommodations at our SpringHill Suites by Marriott Dallas Richardson/Plano. I have noted your comments regarding the light over the bathroom mirror and will definitely consider this upon future renovations and upgrades. Thank you again for your business, we certainly appreciate it! More 

Arlington, Texas
Top Contributor
70 reviews 70 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 9, 2014

Very nice modern hotel with many amenities I like. The separate toilet and shower is a simple arrangement but a well received layout for a room. The mattress was very comfortable. I had to check the maker and it was Beautyrest. Great selection with the fluffy pillows and furniture to relax. The whole hotel was climate control. Some hotels have... More 

Was this review helpful? Yes 1
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for your recent review on trip advisor, I'll be honored and pleased to share your comments with our team. Our staff takes great pride to ensure our guests enjoy their accommodations and we're pleased that you enjoyed the guest room layout and climate controlled environment. Thank you again for staying at SpringHill Suites Dallas Richardson/Plano, we appreciate your... More 

Texas
Top Contributor
58 reviews 58 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed November 23, 2014 via mobile

Newer hotel which is refected in decor. The rooms are quiet, spacious, clean, and well decorated with high ceilings.The toilet and shower are seperate rooms which make it more convenient for dressing. Nice sitting area with sofa bed with small refrigerator, microwave. We are Marriott rewards members and tennd to use Marriott properties exclusively. In the past year, we have... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for being Marriott Reward members, we appreciate your loyalty to the brand; especially, SpringHill Suites. I am pleased you liked the room layout and room amenities and I’ll be pleased to share your comments with our team members. Thank you again for your business, we certainly appreciate it! More 

Waco, TX
2 reviews
5 of 5 stars Reviewed November 20, 2014

Simply great hotel with great service! We brought a group of approximately 30 people to stay at this hotel - from the very beginning was impressed! Kathleen Mitchell is the sales director and she went out of her way to accommodate our group! All of our rooms were grouped together - so nice - especially with a group of kids!... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

I am excited to share your comments with our hotel staff, especially Kathleen and Maggie; I’m pleased they made your stay more enjoyable. We certainly are proud of their contributions and hard work they display each and every day towards achieving customer service excellence! We appreciate the opportunity to host your group in the future and look forward to your... More 

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