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SpringHill Suites Dallas Richardson / Plano

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3251 E George Bush Turnpike, Richardson, TX 75082
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SpringHill Suites Dallas Richardson / Plano
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SpringHill Suites Dallas Richardson / Plano
SpringHill Suites Dallas Richardson / Plano
SpringHill Suites Dallas Richardson / Plano
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76 reviews from our community

Traveler rating
    48
    23
    1
    3
    1
See reviews for
23
9
2
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Paris, TX
Top Contributor
66 reviews 66 reviews
34 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love the room layout. There is a separate area with a door for the shower area and a separate area for the toilet. The breakfast was typical for a free hotel breakfast. The facility was clean, sleek and modern. This was our first Springhill Suite for us to stay in-it will definitely not be our last Springhill.

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

I was so pleased to hear that this was your first stay at our SpringHill Suites by Marriott. Our spacious suites, expert service and inspiring surroundings were designed with your comfort in mind. Should you need assistance booking your future accommodations at SpringHill Suites by Marriott Dallas Richardson/Plano I will be happy to assist. More 

Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We were in town for just a one night basketball tournament. We were able to check in at 12 as soon as we got to Dallas, and even though they were in the middle of cleaning the front desk ladies asked the cleaning crew if they could go ahead and get two rooms clean so the kids could rest before... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Glad to hear that our team exceeded your arrival experience; I know they'll be happy to read your review on tripadvisor. Please contact us the next time your in the Richardson area and I'll be happy to assist you with your accommodations. Again, thank you for your business and we appreicate you staying at SpringHill Suites by Marriott Dallas Richardson/Plano. More 

Denver, CO
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 22, 2015

I stay at this hotel exclusively when I come to my corporate office here in Richardson. From the moment you walk in the atmosphere is great - you get a 'HELLO' from each and every person sitting behind the desk. Checking in is always quick and easy - nice to get that cold bottle of water when you arrive (this... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Our staff takes pride in celebrating outstanding customer service and I'm pleased you were able to be part of a terrific team here at SpringHill Suites by Marriott Dallas Richardson/Plano. We certainly appreciate your business and loyalty to the Marriott brand. More 

Little Rock, AR
Top Contributor
72 reviews 72 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 28, 2015

I stayed here a year ago and had a good experience so decided to try it again. When we first got there, our room was not ready so they gave us one on the first floor. I wasn't too crazy about that so asked if I could go check it out. It was on the back side by the freeway... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for providing us with your room preference, we'll be sure to accommodate your request for the non-highway side upon your future reservations, and we're pleased Zalen was able to assist with your requests. Our associates love to see their names on surveys so he'll be pleased that you mentioned his. Thank you again for your business, we appreciate... More 

Leesburg, VA
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 13, 2015

Immaculate, airy, and welcoming are other appropriate descriptors. Affordably priced, too. Breakfast was pretty standard fare, but the service staff was very friendly and even offered to refill my juice! Never had that happen before. Very satisfying, indeed.

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

We're pleased you enjoyed the welcome, immaculate and airy comforts of our SpringHill Suites at Dallas Richardson/Plano! I'll be pleased to read your comments to our service team and we thank you for staying at SpringHill Suites and appreciate your business! More 

Springfield, Missouri
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 7, 2015

Everything from front desk staff to room was super nice. Breakfast was better than average fair - fruit not great but it was winter. The room is outstanding - fresh, clean, trendy. The front desk staff was great and the young bartender was friendly. Gym was ok - not great but served the purpose. I will definitely keep it on... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

We’re pleased you had a “great stay” and I’ll share your kind comments with our staff. Thank you for the feedback regarding the breakfast fruit, I will forward your observations to our local food vendor and review with our breakfast team. Thank you again for staying at our SpringHill Suites Dallas Richardson/Plano hotel, we appreciate your business! More 

Tulsa, Oklahoma
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 5, 2015

Spent 4 nights here, for a business trip in mid-February. The stay was very enjoyable. The bathrooms in the room was separated, the toilet in one room, the shower in the other. Pros: The breakfast was wonderful, the room was nice and large. Cons: The thermostat didn't seem to be working properly, I bumped it up to 78, and it... More 

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Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for staying at our SpringHill Suites Dallas Richardson/Plano hotel and we’re pleased you enjoyed the room accommodations and delicious breakfast! Our Maintenance Specialists has looked at and repaired your room thermostat, thank you for your feedback and we really appreciate you letting us know. More 

Glasgow, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 23, 2015

if you want a clean and well maintained hotel then this is the one for you. The breakfast is good and buffet area kept impecable clean. Rooms spacious and well serviced. However the service from all the staff is better than the best 5 star hotels. The staff are helpful and really caring. I loved my stay here and would... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Our associates we’re delighted that you mentioned the 5 Star Service, they work very hard ensuring our guest experience is a satisfying one. Thank you for staying at our SpringHill Suites Dallas Richardson/Plano, we appreciate your business very much! More 

Farmington, Utah, United States
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 12, 2015 via mobile

This is one of my favorite hotels that I stay in on my work circuit. The rooms are very clean, the staff is amazingly friendly and the location is very convenient. I wish all hotels were this nice. I look forward to coming back in a couple months.

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

We're glad to hear how much you enjoy staying at our SpringHill Suites Dallas Richardson/Hotel. Thank you for your business and we look forward to your return visit. More 

Franklin, Tennessee
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 25, 2015

It would be hard to find any other hotel with such gracious, helpful and cheerful staff. The rooms are large and clean with a contemporary flair. There is a microwave and refrigerator. Also, there is a nice sitting area and desk. the Wifi worked well. The breakfast served each AM was very good. There is a small bar in the... More 

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for your gracious, helpful and cheerful comments regarding our staff at SpringHill Suites by Marriott Dallas Richardson/Plano! We’re pleased you enjoyed the accommodations and will be delighted to share your comments with our associates. Our leadership team will take note of the dim bathroom lighting for future renovation improvements, thank you for that valuable feedback. Thank you again... More 

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