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All 18 Richardson hotels

SpringHill Suites Dallas Richardson / Plano

2.5 of 5 Hotel   |   3251 E George Bush Turnpike, Richardson, TX 75082
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SpringHill Suites Dallas Richardson / Plano
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Ranked #2 of 18 hotels in Richardson
A recent review
5 of 5 stars reviewed 1 week ago
Zhertiam M San Antonio, Texas, United States
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50 people have reviewed this hotel

Traveler rating
    31
    14
    1
    3
    1
See reviews for
17
7
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
San Antonio, Texas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The room was very modern and I loved the layout. The seperate toilet room, and shower was great! I loved the shower with pressure spray for your back, it's so relaxing, oh not to mention the Paul Mitchell Shampoo and Conditioner. The beds were very comfortable and the breakfast was great with many choices, for picky eaters, like myself. My... More

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

I read your review on tripadvisor and am pleased you were satisfied with your accommodations at Springhill Suites by Marriott Dallas Richardson/Plano. I apologize for the noise from the air conditioner and will have my engineer specialist look at the unit. Please let me know the next time you’re in Richardson, TX and I can place extra Paul Mitchell shampoo... More

Little Rock, AR
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff was very friendly. We arrived a little before check-in time, but they got right on it and made sure our room was ready. And it was great--large and clean. It had an area roomy enough to visit with family and friends. The bed was comfortable. I've read some complaints about the air unit being noisy--I didn't find it loud... More

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for your review on tripadvisor, we're delighted that you found the room to be clean and large! I will share you comments with our staff and thank you again for staying with us at the Springhill Suites by Marriott at Dallas Richardson/Plano. More

Marion, IA
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here 3 nights on business. Room was clean comfortable and quiet. Front desk provided dinner recommendation (and a coupon) to a wonderful restaurant on our last night. Would definitely stay here again.

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for your review on tripadvisor and we're pleased you enjoyed your stay and that you found the restaurant recommendation acceptable. Thank you again for staying at Springhill Suites by Marriott at Dallas Richardson/Plano and we hope you visit us again the next time you're in Richardson, TX. More

Omaha, Nebraska
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came in for the weekend to visit some friends. You could tell this is a new hotel. The location was great for where we were going. ONE minus is it's off a toll road. So we have no idea how much are tolls will be since they mail it too you. Loved how the room was laid out. The... More

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

I read your review on tripadvisor and we're pleased you enjoyed your accommodations and that you found the hotel to look like new! Thank you again for staying at Sprinighill Suites by Marriott at Dallas Richardson/Plano and I hope you'll book with us the next time your travel beings you to Richardson, TX. More

Fort Smith, Arkansas
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a ball tournament. Everything about this hotel was nice. The location was quiet and easy to find. We would stay here again. Only wish was for a heated pool for swimming during the colder months.

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

I appreciate your review on tripadvisor and will be pleased to share your comments about our hotel with our associates. I'm sorry the weather was too cold to enjoy the outdoor pool but please be our guest later this Spring/Summer and enjoy a weekend at the hotel and pool. Thank you again for staying at our Springhill Suites by Marriott... More

Garland, Texas
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 21, 2014 via mobile

Room designed to look modern and current, only the designers forgot it has to be functional too. They must not have actually spent a night in the room. It had a single hook to hang a towel in the bathroom. The toilet was in a separate room, so no place to hang or set your towel when you take a... More

Was this review helpful? Yes
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Your feedback is valuable in order for us to improve upon our product and services and I have taken note in particular of the separate bathrooms, lack of towel hooks, light shining underneath the door and the hard-wired exhaust fan. Unfortunately, we didn’t exceed your expectations on your visit but will review your comments with the hotel development team to... More

Houston
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 20, 2014

Arrived quite late after driving up from Houston. We were there for UIL State Wrestling tournament a couple of miles up the road in Garland. There were lots of wrestlers staying in the hotel, but you would never know it! Very inviting fire pit outside the lobby, nice bar area and spacious breakfast area. Check in was smooth, room was... More

Was this review helpful? Yes 1
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for your review on tripadvisor, I am glad you enjoyed the wonderful features of our hotel and have taken note in particular to the items you suggested be improved upon. I apologize for the inconvenience on the size of the pillows and was happy the front desk was able to resolve your issue. Please allow Springhill Suites by... More

Amarillo, TX
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 17, 2014

Stayed one night here and found it very nice for the money. I especially enjoyed the toilet room separate from the shower. Also the mirror in the shower doesn't fog up! Two great features that make me want to return. The thing i didn't like was the cooling system. It blew freezing cold air on us but took a long... More

Was this review helpful? Yes 1
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for your recent review on tripadvisor, I'm pleased you enjoyed the layout of the guest room and will pass your comments on to the hotel staff. My engineer specialists are looking into the cooling issue you mentioned in your guest room and I apologize for the inconvenience. I hope you select the Springhill Suites by Marriott Dallas Richardson/Plano... More

Little Rock, Arkansas
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 27, 2013

We travel to the D/FW area six to eight times a year. This is now our "go to" hotel. Rates are great, hotel is new and clean, but the staff is what makes it so good. They are always friendly, helpful and professional. We had our annual family get together here last year and are returning this year. I highly... More

Was this review helpful? Yes 1
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for your recent review on tripadvisor and I'm delighted that you enjoyed the Springhill Suites by Marriott at Dallas Richardson/Plano for your family get together. Our associates will be excited to read your comments and we look forward to your next family reunion! More

Austin, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 25, 2013

This hotel is one of the best hotels in the Marriott group that I have stayed in. I was not nearly expecting my room to be as nice and clean as it was. The rooms are very large, with two double beds and a pull out couch. This is great when traveling with family and gives everyone room to move.... More

Was this review helpful? Yes 1
Jerry E, General Manager at SpringHill Suites Dallas Richardson / Plano, responded to this review

Thank you for your recent review on tripadvisor; we're delighted that you found your stay at the Springhill Suites by Marriott at Dallas Richardson/Plano an enjoyable visit. I'll share your comments with our staff as they always enjoying seeing satisfied customers. I hope to see you again soon at our Springhill Suites by Marriott at Dallas Richardson/Plano the next time... More

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Additional Information about SpringHill Suites Dallas Richardson / Plano

Address: 3251 E George Bush Turnpike, Richardson, TX 75082
Phone Number:
Location: United States > Texas > Richardson
Hotel Style:
Ranked #2 of 18 hotels in Richardson
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — SpringHill Suites Dallas Richardson / Plano 2.5*
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