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Hyatt Regency North Dallas/Richardson

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701 East Campbell Road, Richardson, TX 75081 (Formerly The Richardson Hotel)
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Hyatt Regency North Dallas/Richardson
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Hyatt Regency North Dallas/Richardson
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285 reviews from our community

Traveler rating
    104
    90
    58
    14
    19
See reviews for
41
43
21
146
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • French first
  • German first
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  • Any
English first
  • All months
    (285)
  • Mar-May only
    (79)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (84)
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Keller, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I was extremely happy with the accommodations and the staff was very helpful and friendly. The fact that they offered shuttle service with our stay to the music festival that we were attending was excellent and much appreciated!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Charleston, South Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed my stay for work in the suburb of Richardson. The staff are total sweethearts and always helpful and accommodating. I enjoyed my stay in a quiet comfy room. The only thing that I would change is a later hours for the room service. Maybe until 2 am?

Was this review helpful? Yes
Endwell, NY, United States
1 review
5 of 5 stars Reviewed 1 week ago

Despite a few minor flaws in my guest room, I had a very enjoyable stay at this hotel. The hotel staff was excellent. A few of them went above & beyond to ensure that I felt welcome and was completely satisfied with my stay. In addition to the nice restaurant & bar on the premises, there were other good options... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
David S, Front Office Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear Paul C, we at The Hyatt Regency North Dallas would like to thank you for taking the time to review our hotel. We would like to apologize for any inconveniences you may have had during your stay. We are glad you enjoyed your stay with us and hope to see you again soon. Sincerely, David Santiago Assistant Front Office... More 

Tahlequah, Oklahoma
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

the North Hyatt was a very nice stay. would stay there again and would recommend it to others. We were there for a business conference, so would add the breakfast option to our stay next time. The breakfast buffet was very good, but a little pricey. The breakfast option would give us a price cut.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
David S, Front Office Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear Patti R, we at The Hyatt Regency North Dallas would like to thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us and hope to see you again soon. Sincerely, David Santiago Assistant Front Office Manager Hyatt Regency North Dallas More 

Laredo, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything was great; from checking in to dining to getting help when needed. We had an upgrade to a suite and we enjoyed the great food and buffet. The conference was held in a great ambiance with no distractions such as noise.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
David S, Front Office Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear Louis L, we at The Hyatt Regency North Dallas would like to thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us and hope to see you again soon. Sincerely, David Santiago Assistant Front Office Manager Hyatt Regency North Dallas More 

Grayslake, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff was very friendly and accommodating allowing our group to check-in very early 10am). Great hotel for business travelers or families. Great location in North Dallas, close to Richardson, Plano, etc. Pool and fitness room were great as well.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
David S, Front Office Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear Christopher S, we at The Hyatt Regency North Dallas would like to thank you for taking the time to review our hotel. We're glad we had the rooms available for your group to check in early. We are happy you enjoyed your stay with us and hope to see you again soon. Sincerely, David Santiago Assistant Front Office Manager... More 

Edmond
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

We always stay here when in Dallas, rather it be for business or pleasure. Great rooms and good service. The staff is very accommodating and helpful. Love the breakfast options and the bar food is pretty decent too! The location is central for business conferences and leisurely trips (Trader Joes, Ikea and shopping)!

Was this review helpful? Yes
Centennial, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is very attractive, comfortable, convenient, and yet not overly done so that you feel you're paying for many things you not get to enjoy as a business traveler. Great staff, wonderful breakfast.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
David S, Front Office Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear molarmechanic, we at the Hyatt Regency North Dallas would like to thank you for taking the time to review our hotel. We're glad you found our hotel comfortable and that you enjoyed your stay. We hope you will visit us again in the future. Sincerely, David Santiago Assistant Front Office Manager Hyatt Regency North Dallas More 

Chicago, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything went very well from registration to check-out! Although I went for a business meeting when I came back to the hotel I found the restaurant to be superb and the pool and warm temperatures help me revive from the terrible Chicago weather.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
David S, Front Office Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear Dorothy, we at the Hyatt Regency North Dallas would like to thank you for reviewing our hotel. We're glad you had such a pleasant and relaxing stay with us and had the opportunity to enjoy our pool and restaurant. I will pass your compliments along to the Chef. We hope you return soon. Sincerely, David Santiago Assistant Front Office... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

As a Hyatt Diamond member staying at different hotels around the world, I have received a superior service at this location. Hileina C., one of the front desk agents made me welcome and Mr. David Santiago, the Assistant Feont Office Manager worked hard to make sure everything was going well with my stay. Every staff is very friendly and as... More 

Was this review helpful? Yes
David S, Front Office Manager at Hyatt Regency North Dallas/Richardson, responded to this review

Dear Ryan E, we at the Hyatt Regency North Dallas would like to thank you for taking the time to review our hotel. We're glad you enjoyed your stay with us. I personally enjoyed our conversations. I will pass along your kind remarks to everyone and tell Hileina you said hi. We hope to see you again soon. Sincerely, David... More 

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